Lake County Adult Detention Facility Remote Inmate Video Visits

Lake County Adult Detention Facility

Address:
104 East Erie Street
Painesville, OH 44077

Phone:

440-350-5601

Lake County Adult Detention Facility - Remote Video Visitation with your Inmate

Lake County Adult Detention Facility uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 



There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Lake County Adult Detention Facility
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Lake County Adult Detention Facility.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

Lake County Adult Detention Facility
ON SITE INMATE VISITATION SCHEDULE

104 East Erie Street
Painesville, OH 44077
440-350-5601

  • First, you must register with gettingout.
  • Inmates are permitted two (2) visits per week.  
  • Each inmate visit is limited to fifteen (15) minutes.
  • Inmates may choose to combine their two (2) fifteen (15) minute periods into one half (1/2) hour visit.
  • Inmates must wait 60 days before getting a visit from a minor child. Additional visits with minor children are not allowed for an additional 60 days.
  • All visits with minor children will be conducted on Saturday mornings from 8 A.M. until Noon.
DAY INMATES TIME
MONDAY MALES 1:00-2:30PM
6:00-8:00PM
TUESDAY MALES 1:00-2:30PM
6:00-8:00PM
WEDNESDAY FEMALES 1:00-2:30PM
6:00-8:00PM
THURSDAY MALES 1:00-2:30PM
6:00-8:00PM
FRIDAY MALES 1:00-2:30PM
6:00-8:00PM
SATURDAY FEMALES 8:00-10:30AM
1:00-2:30PM
6:00-8:00PM
SUNDAY MALES 8:00-10:30AM
1:00-2:30PM
6:00-8:00PM


Lake County Adult Detention Facility Remote Visitation Schedule

Register with gettingout.

DAY TIMES
SUNDAY 8:00 am - 10:00 am
11:00 am - 2:45 pm
4:00 pm -10:45 pm
MONDAY 8:00 am - 10:00 am
11:00 am - 2:45 pm
4:00 pm -10:45 pm
TUESDAY 8:00 am - 10:00 am
11:00 am - 2:45 pm
4:00 pm -10:45 pm
WEDNESDAY 8:00 am - 10:00 am
11:00 am - 2:45 pm
4:00 pm -10:45 pm
THURSDAY 8:00 am - 10:00 am
11:00 am - 2:45 pm
4:00 pm -10:45 pm
FRIDAY 8:00 am - 10:00 am
11:00 am - 2:45 pm
4:00 pm -10:45 pm
SATURDAY 8:00 am - 10:00 am
11:00 am - 2:45 pm
4:00 pm -10:45 pm

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Lake County Adult Detention Facility money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to Deposit Money Online for an Inmate in Lake County

To deposit money online for an inmate in Lake County Adult Detention Facility follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Lake County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Ohio, then choose Lake County Adult Detention Facility
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Lake County Adult Detention Facility, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Lake County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Lake County Adult Detention Facility, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Lake County.


 

Lake County Adult Detention Facility Inmate Mail Guidelines

Postcards
The Lake County Adult Detention Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Lake County Adult Detention Facility also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID # (call 440-350-5601 to get this #)
The Lake County Adult Detention Facility
PO Box 9137
Seminole, Florida 33775-9137



Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID # (call 440-350-5601 to get this #)
Lake County Adult Detention Facility
104 East Erie Street
Painesville, OH 44077



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Lake County Adult Detention Facility allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Lake County Adult Detention Facility standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID # (call 440-350-5601 to get this #)
Lake County Adult Detention Facility
104 East Erie Street
Painesville, OH 44077


 

How Do You Communicate with an Inmate in the Lake County Adult Detention Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Lake County Adult Detention Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Lake County Adult Detention Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Lake County Adult Detention Facility uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Lake County Adult Detention Facility using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Lake County Adult Detention Facility may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Lake County Adult Detention Facility inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Lake County Adult Detention Facility

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Lake County Adult Detention Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How Do You Visit an Inmate in Lake County Adult Detention Facility?

To visit an inmate in Lake County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Lake County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Lake County Adult Detention Facility:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Lake County follow these steps:
1.  Start by confirming that Lake County Adult Detention Facility's Video Visitation is working correctly by looking up Lake County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Lake County Adult Detention Facility, and then the inmate you wish to communicate with.

Other Lake County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Lake County Adult Detention Facility Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Lake County, can be found on our Visit Inmate Page.

Lake County Adult Detention Facility Phone: 440-350-5601


 

How to Send and Receive Secure Text and Email Messages with an Inmate in Lake County Adult Detention Facility

To communicate by text or email with an Lake County inmate, follow these instructions:

  • To send or receive a message you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Lake County inmates or detainees to connect with.
  • When you locate the Lake County inmate that you want to connect with, you can send them a connection request.
  • Lake County Adult Detention Facility will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Lake County Adult Detention Facility inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.


 

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