Multi-County Correctional Center
Multi-County Correctional Center
Physical Address
1514 Victory RoadMarion, OH 43302
Jail Phone Number
740-387-7434Marion County Inmate Search: Locating Someone at the Victory Road Jail
Anyone taken into custody in Marion County and not set free goes to the Multi-County Correctional Center, 1514 Victory Road, Marion, OH 43302. This one adult jail is shared with Hardin County. Below, learn how to confirm a booking, how bond is paid, how video visits and deposits work, and where court is held.
Start with the official jail lookup, and write down their legal name and birth date first. People are booked and released at all hours, so a record can change within the hour. If the lookup leaves you unsure, the jail's phone menu has an inmate lookup choice.
Call the jail at 740-387-7434 and press 1. Ask if the person is there, what they were booked on, the bond amount and their inmate ID number. For posting bond, open our bail guide. Hearing by hearing, our court guide follows a case to its end.
Read inmate search answers
1. Is my relative sitting in the Marion County jail tonight?
You can confirm a stay at the shared jail in a few minutes. Try these steps in order:
- Open the official jail lookup for the Multi-County jail and read what it shows.
- If nothing turns up, compare the spelling with a driver's license, a bill or an old letter.
- Phone the jail at 740-387-7434 and press 1 for inmate lookup. Staff will say whether a booking took place.
- Jot down the inmate ID number. Deposits, letters, video visits and online bond payments all ask for it.
- Visit the Sheriff's Office web page too, which links to a public portal.
Pressing 2 on that phone line lets you raise a concern the lookup menu cannot handle.
↑ Back to the question list2. Why would a booked person seem to vanish from the records?
A blank result seldom points to something terrible. Look over these common causes:
- Intake is not finished. Fingerprints, pictures and paperwork can take hours once someone walks in.
- They went home. Police sometimes hand out a ticket that lists a court day and skip the jail. Others walk out once bond is paid, or after a judge accepts their signed promise to return.
- The spelling differs. Search a formal first name, the middle name or a maiden name.
- A neighboring county has them. When the stop took place across a county border, the jail on that side does the booking.
- A state or federal agency has them. A few people go straight to prison custody or a federal hold.
- They are a minor. Nobody under 18 is housed with adults.
Press 1 at 740-387-7434 to ask. The Sheriff's Office, 100 Executive Drive, Marion, OH 43302, picks up at 740-382-8244 on weekdays from 8 a.m. to 4 p.m.
↑ Back to the question list3. Where are people from Marion County locked up after an arrest?
Every adult booked here stays at the Multi-County Correctional Center (MCCC), 1514 Victory Road, Marion, OH 43302, 740-387-7434. On the Sheriff's site it goes by the Marion-Hardin Multi-County Correctional Center. Both counties sit on the corrections commission that oversees it, which is why Hardin arrests land in this building too.
- Its job: the adult jail for both member counties. People stay here after booking and while their cases move through court.
- Next door: a state prison stands right beside the jail, but it is a different place with its own rules.
- Size: it opened in 1999. A 2025 state inspection counted 248 general housing beds.
If you think a city holding cell or a jail program is involved, ask MCCC staff. Arrests made outside the county go to the jail where they happened. Neighboring Union County sends its people to the Tri-County Regional Jail, 4099 State Route 559, Mechanicsburg, OH 43044, 937-834-5000. That jail sits in Champaign County, not here. For any other neighbor, open our list of Ohio jails.
↑ Back to the question list4. Are mugshots from the shared jail open to the public?
Ask first before you expect to see mugshots. What the lookup shows can change, so phone the Sheriff's Office, 100 Executive Drive, Marion, OH 43302, at 740-382-8244 and find out if staff can release a booking photo. If police or another agency made the arrest, ask that agency too. Ohio handles public record requests under R.C. 149.43.
- Certain sites put up booking pictures, then want cash to remove them. Ohio makes that a first-degree misdemeanor (R.C. 2927.22). Victims can file a lawsuit seeking at least $10,000.
- Photos snapped by ICE are requested on the ICE public records form.
- Mugshots from federal bookings remain private. The U.S. Marshals Service sometimes shares one, for example while chasing a fugitive.
5. Could VINE text me once MCCC lets them go?
Ohio's Attorney General pays for VINE, so families use it free. It keeps tabs on people in Ohio's county jails, its prisons and its youth centers. A quick search shows custody status and the holding facility. Register a phone or email, and VINE sends word when someone you follow gets out, is shipped elsewhere, escapes or dies.
- Search or register on VINELink.
- Call 800-770-0192 around the clock. The Sheriff's VINE page says the line works in English and Spanish.
Alerts sometimes arrive late. Confirm with the jail at 740-387-7434 before you drive out.
↑ Back to the question list6. What does it take to get bonded out in Marion County?
A judge in Ohio should pick the lightest conditions that will protect others and make sure the accused shows up, as the release law in R.C. 2937.011 directs. Here is what that means on the ground:
- Misdemeanors: each court keeps a bail schedule with an amount for every misdemeanor, and that sum can be paid before any hearing. Only a judge or a magistrate may set a felony bond.
- Fast hearing: someone who stays locked up must have a bail hearing within two court days.
- City court bonds: cash and bondsman bonds in Marion Municipal Court can be paid at the jail on Victory Road, 740-387-7434, or on multicountybondpayments.com using the inmate ID. That court's Clerk's Office sits at 233 W. Center Street, Floor 2, Marion, OH 43302, 740-387-0843.
- Felony bonds: pay Common Pleas bonds downtown at the courthouse, 100 North Main Street, Floor 2, Marion, OH 43302. The Clerk of Courts answers at 740-223-4270.
- Ten percent deposits: you hand the court a tenth of the full bond. Keep every condition, and nine tenths of what you paid comes back after the case ends.
- Bondsmen: the Ohio Department of Insurance licenses every one, and each must use the premium the state signed off on. An agent may not start a sales pitch with you on jail or court property. Call 800-686-1526 with complaints.
Cases from the Hardin side are paid in Kenton, not here. Dig into the details with our bail guide, or read the statewide picture on Ohio bail laws.
↑ Back to the question list7. Where can I learn which crime they are accused of?
Begin by asking the jail at 740-387-7434 what the booking lists. The formal charge is filed later, by the office that handles the case:
- Misdemeanors and new felony cases: the Municipal Court, City Hall Building, 233 W. Center Street, Floor 2, Marion, OH 43302, 740-387-2005. Its doors are open Monday to Thursday from 8:30 a.m. to 4:30 p.m. and Friday from 8:30 a.m. to 2 p.m.
- Felonies after a grand jury vote: the Clerk of Courts office, 100 North Main Street, Floor 2, Marion, OH 43302, 740-223-4270, open weekdays from 8 a.m. to 4:30 p.m. Ask for the Legal Division.
- Felony charging choices: the Prosecuting Attorney's office, 134 E. Center Street, Marion, OH 43302, 740-223-4290, also open weekdays from 8 a.m. to 4:30 p.m.
Share the legal name and birth date each time. That helps the clerk locate the right file quickly.
↑ Back to the question list8. Money is tight. How do they get a lawyer from the court?
Judges here appoint lawyers for defendants who qualify. This is how it goes:
- When the judge first sees them, the accused asks to have counsel appointed and explains they are short on money.
- Next comes a court form about income, debts and savings.
- The court reviews the form and, if it approves, assigns a lawyer.
For questions about the paperwork, call the Municipal Court, 233 W. Center Street, Marion, OH 43302, at 740-387-2005, or the Clerk of Courts, 100 North Main Street, Marion, OH 43302, at 740-223-4270. Statewide help comes from the Ohio Public Defender, 250 East Broad Street, Suite 1400, Columbus, OH 43215, 614-466-5394. Relatives may also pay a private attorney, starting at whatever point they choose.
↑ Back to the question list9. What are the screen visit rules at MCCC?
Face-to-face visits have been swapped for video at this jail. Every person held receives a single free half-hour video visit weekly. The jail sets these rules:
- Reserve a time through Smart Communications at smartinmate.com.
- Reservations open Monday through Thursday for Friday, Saturday and Sunday slots.
- Grab the free weekly slot before 2 p.m. on Thursday.
- Video visits run from 9 a.m. until 10 p.m.
- Two video kiosks sit in the jail lobby at 1514 Victory Road, Marion, OH 43302.
- Any visitor age 18 or up must show ID.
Questions go to the jail at 740-387-7434. Our visiting guide shares tips for a calm first visit.
↑ Back to the question list10. Which deposit options work for the jail account?
MCCC takes deposits through TouchPay, which never closes:
- Go to touchpaydirect.com, or dial 866-232-1899, and pay by credit card, debit card or e-check.
- Feed bills into the lobby kiosk at 1514 Victory Road, Marion, OH 43302.
- Have the person's name, inmate ID and the facility locator number, 243301.
- Expect a fee. Funds post the following business day.
The balance covers store orders, and medical co-pays are taken from it as well. Our money guide covers deposits. Our commissary guide lists typical store goods. If a payment never lands, call 740-387-7434.
↑ Back to the question list11. What do calls cost, and are messages or tablets offered?
Securus runs the inmate phones. Billing goes through Correctional Billing Services at 800-844-6591, and calls cost $0.13 a minute. Ring that number about funding calls or a billing problem.
To find out if tablets, texts or e-messages are in use, ask the jail at 740-387-7434. Act as if every call is being taped, and save case talk for meetings with counsel. See the calls guide we wrote, plus our messaging guide.
↑ Back to the question list12. Where should letters to a Marion County inmate be sent?
Mail from family is routed to a Smart Communications box in Florida, never to Victory Road. Copy this format line by line:
Smart Communications - Multi-County Correctional Center
Inmate's full name - ID number
P.O. Box 9124, Seminole, FL 33775-9124
- Leave off the name or the ID number and the letter bounces back.
- Legal mail is the only paper mail the jail itself accepts.
- Books have their own rules, so call 740-387-7434 before you order any.
For packing tips and what to leave out, read our mail guide.
↑ Back to the question list13. Which belongings can a relative collect from the jail?
Only a short list. Someone held at MCCC may release house or car keys, bank or EBT cards, and documents. Just the one person they choose may collect those items at 1514 Victory Road, Marion, OH 43302. Phone 740-387-7434 before you go and ask about a pickup time and the kind of ID staff want to see. Clothes and other items stay in storage until release.
↑ Back to the question list14. They have a health problem. How do I warn jail staff?
Phone the jail at 740-387-7434 and choose 2 to report a health worry. Ask staff to send the details to the medical unit. Name every prescription, the amount taken each day, and the phone number of the person's own doctor. The person held should also fill in a written medical request. Any co-pay is charged to their account. Mention right away any worry about suicide, self-harm or a mental health crisis, even if you are not sure. For an emergency, dial 911.
↑ Back to the question list15. Is a Marion County warrant waiting on them?
Sheriff's deputies can serve a warrant anyplace in this county. City and village officers also serve them in their own towns. Dial the Sheriff's Office at 740-382-8244 and ask for Records to check for a warrant. For details on the case, call the Municipal Court clerk at 740-387-0843 on misdemeanors, or the Clerk of Courts at 740-223-4270 on felonies. The safest first move is a talk with a lawyer, who can help them reach the issuing court and get a fresh date. The Sheriff's Office is at 100 Executive Drive, Marion, OH 43302. The Municipal Court clerk works at 233 W. Center Street, Floor 2, Marion, OH 43302, and the Clerk of Courts sits at 100 North Main Street, Floor 2, Marion, OH 43302.
↑ Back to the question list16. How do I learn the day and place of the next hearing?
Jail staff cannot share court dates or times, so go to the court itself:
- Marion Municipal Court, 233 W. Center Street, Floor 2, Marion, OH 43302, 740-387-2005. Countywide, it hears misdemeanors and traffic cases, plus the first hearings in felony cases.
- Common Pleas Court (call its clerk), 100 North Main Street, Floor 2, Marion, OH 43302, 740-223-4270. Felony trials happen here after an indictment.
- Family Court, 222 W. Center Street, Marion, OH 43302, 740-223-4070, for youth cases.
Have the date of birth ready when you call a clerk. Our court guide lays out each stage. The Supreme Court of Ohio keeps a directory of trial courts across the state.
↑ Back to the question list17. Is it a federal case? Here is the path
A U.S. criminal charge from this area is heard in Toledo, at the Northern District of Ohio's Ashley U.S. Courthouse, 1716 Spielbusch Avenue, Toledo, OH 43604, 419-213-5500.
- One of the first steps is a detention hearing before a magistrate judge (18 U.S.C. 3142). It decides whether the person goes home while the case is open.
- Until trial, the U.S. Marshals Service keeps custody, often by renting beds in a nearby jail. The Marshals in Toledo work out of that courthouse, 1716 Spielbusch Avenue, Suite 313A, Toledo, OH 43604. Their line, 419-376-3094, can tell you the holding jail.
- The Federal Public Defender, 617 Adams Street, Toledo, OH 43604, 419-259-7370, defends many people who cannot pay a lawyer.
- Once a federal sentence is imposed, check the Federal Bureau of Prisons inmate locator by name or register number.
18. Immigration placed a hold. What are the steps?
Most immigration holds move through four stages:
- ICE delivers its detainer paperwork to MCCC on Form I-247A.
- Under 8 CFR 287.7(d), the jail may keep the person up to 48 hours after they would otherwise be released, giving ICE time to collect them.
- Officers then take the person to a site the Detroit Field Office uses, 985 Michigan Avenue, Suite 207, Detroit, MI 48226, 313-771-6601, which serves the whole state. The closest ICE office is at 675 Brooksedge Boulevard, Westerville, OH 43081, 614-948-4100.
- Run a search on the ICE Online Detainee Locator using an A-number. Without one, search by full name and the nation of birth.
Ohio has no signed law of its own on detainers. To learn whether the Sheriff has signed any deal with ICE, call the Sheriff's Office, 100 Executive Drive, Marion, OH 43302, at 740-382-8244.
↑ Back to the question list19. Where does someone go after an Ohio prison sentence?
Every Ohio prison term begins with a stop at a reception site of the Ohio Department of Rehabilitation and Correction. Staff there check health, program needs and risk before assigning a prison. The wait in the county jail before that ride can last a while, so check with MCCC at 740-387-7434.
- Enter the name on the department's offender search. It shows who is locked up in Ohio prisons and who is under state supervision.
- Prison-by-prison help with visits, letters and deposits is in our Ohio state prisons guide.
20. How are Marion County teens handled after an arrest?
The Victory Road jail never houses anyone younger than 18. The Family Court, the branch of Common Pleas that hears youth cases, sits at 222 W. Center Street, Marion, OH 43302, 740-223-4070.
- Since the county shut its youth detention center in 2019, it contracts for beds in other counties. Those beds are used for teens facing charges such as a gun crime or a violent felony. The court can say where a child was placed.
- Juv.R. 7 sets the clock for a detention hearing at 72 hours at most, and a court day that falls earlier moves it up. If the judge does not order the youth held, a parent takes the child home.
- Most youth records are confidential, so phone the court instead of searching online.
21. Which local agency took them into custody?
MCCC staff can name the agency on the booking. These offices make arrests locally:
- Sheriff's Office, 100 Executive Drive, Marion, OH 43302, 740-382-8244, with office hours on weekdays from 8 a.m. to 4 p.m. Deputies patrol the 15 townships.
- City police work inside city limits. Ask the jail at 740-387-7434 whether city officers did the booking, and get the department's number from staff.
- Village officers may make arrests in places like Waldo, Prospect, La Rue, Green Camp, Caledonia, Morral and New Bloomington. Deputies can say who covers a given village.
- Ohio State Highway Patrol troopers patrol the highways. Pick this county from the patrol's list of local posts for the nearest one.
Marion County bail and bond: the shared corrections center on Victory Road
When someone is picked up anywhere in Marion County, deputies or police take them to the Multi-County Correctional Center, 1514 Victory Road, Marion, OH 43302. Marion and Hardin counties share this one jail. Below, you will learn where each kind of bond gets paid, what the bond types mean, and how refunds work.
Families can check the Marion County Inmate Search first. Type the last name, then look for the booking date and the bond. Our Recent Arrests page lists the newest bookings, the charges, and any open warrants.
Need help this minute? Call the jail at 740-387-7434 and press 1. Ask for the inmate ID number, since you need it to pay a city court bond online. After that, our court guide explains what the judge does next.
1. Which jail has the person arrested in Marion County?
Marion County does not run a separate county lockup. People held before trial are at the Multi-County Correctional Center, 1514 Victory Road, Marion, OH 43302. Marion and Hardin counties share it. Type the name into Marion County Inmate Search to confirm the booking. For anything the search leaves out, call 740-387-7434.
The building belongs to a shared corrections commission, not to one county.
↑ Back to the question list2. Who owns and runs the shared jail?
The Marion-Hardin Corrections Commission governs it under R.C. 307.93, which lets neighboring counties build one center together. It opened in 1999.
↑ Back to the question list3. Where can I post a Marion Municipal Court bond?
Cash and corporate bonds on Marion Municipal Court cases can be paid at the Multi-County Correctional Center itself or online at multicountybondpayments.com. The online site asks for the inmate ID number, which you find on the booking record. The court's own number is 740-387-0843.
Some bonds are not set until the first appearance before the judge. In that case there is nothing to pay until the judge acts.
↑ Back to the question list4. Where do I post a bond in a felony case?
Common Pleas bonds are paid in person at the Marion County courthouse, 100 N. Main Street, Marion. The Clerk of Courts there answers at 740-223-4270. Ask whether the judge has already set a figure so you do not carry money you cannot use.
↑ Back to the question list5. What bond types does Marion Municipal Court accept?
The court describes four. Surety (or corporate) is bought from a bond agent for a fee the court never receives and never refunds. Cash means the full bond amount. Secured appearance, or 10 percent, takes one-tenth of the bond and returns 90 percent when the conditions are met. Own recognizance is a signed promise with no money.
You choose among the money forms in Ohio, per R.C. 2937.011(C), unless the judge sets own recognizance.
↑ Back to the question list6. How do I get a Marion Municipal Court bond refunded?
Cash and 10 percent bonds are released from the Clerk's office at the municipal court after the case ends. Bring a picture ID. The court may apply deposited money to fines and costs owed by the defendant or the depositor, so ask the clerk before you assume the whole amount returns. Questions go to 740-387-0843.
↑ Back to the question list7. Does a ten percent deposit cost more than a bond agent?
The two work differently. With a ten percent deposit the money goes to the court and 90 percent comes back. With an agent the premium is the agent's fee and stays with the agent. The state sets that rate through the Department of Insurance, and an agent may not charge a rate the state has not approved (R.C. 3905.93).
A bond agent in Ohio must hold a state license. Agents may not solicit people at the courthouse or the jail.
↑ Back to the question list8. What about Hardin County defendants held in the same building?
Hardin County Municipal Court cash bonds are not taken at the Marion center. They are paid at the Kenton Police Department. If your relative was arrested in Hardin County but is in Marion, the paying place follows the court, not the building.
↑ Back to the question list9. Can I use a house as security?
Ohio allows a bond secured by real estate. The person offering it signs a sworn statement describing the property, the debts against it and other bonds already signed. The court will not accept it unless the owner appears able to cover the full bond amount (R.C. 2937.011(L)). A lawyer cannot serve as the surety.
For the paperwork, speak with the Clerk of Courts at 740-223-4270 before you gather deeds.
↑ Back to the question list10. How fast does Marion Municipal Court see a person?
No later than the second court day after the arrest, a judge must hold a bail hearing (R.C. 2937.011(J)). If the person has no lawyer and remains jailed, a second hearing follows two court days later, and a lawyer is appointed at state cost if the person cannot pay.
Call 740-387-0843 for the arraignment time.
↑ Back to the question list11. When can a judge refuse bail?
Only for two kinds of cases. A capital charge qualifies when the proof is evident or the presumption great. A felony qualifies when the same standard is met and the person poses a substantial risk of serious physical harm (Ohio Const. art. I, sec. 9). A judge must hold a hearing first and rely on clear and convincing evidence (R.C. 2937.222).
↑ Back to the question list12. What happens if someone is on a hold from another county?
A hold means the bond on this case does not free the person. The other court must also release them. Ask the center at 740-387-7434 whether another agency has asked to keep the person.
↑ Back to the question list13. Where are Marion County teens held?
Marion County closed its own juvenile detention center in October 2019. When a teen faces gun charges or a violent felony, the county contracts with nearby counties for a detention bed. The Marion County Family Court can tell you where a child is. Juvenile records stay off the adult search.
↑ Back to the question list14. Can the public defender help with bond?
If you cannot afford a lawyer, ask the judge for appointed counsel at the first hearing. Counsel can ask for a lower bond or release on conditions. R.C. 2937.011(J) guarantees a lawyer at the second bail hearing for someone who cannot pay.
↑ Back to the question list15. Is a federal or state prison inmate on the county search?
No. Federal inmates are found with the Bureau of Prisons inmate locator. People in a state prison are on Ohio Department of Rehabilitation and Correction records.
↑ Back to the question list16. What if my person skips court after I paid?
The judge can issue a warrant and forfeit the bail (R.C. 2937.011(K)). If someone else put up the money, the court cannot take it for the defendant's fines without that person's approval (R.C. 2937.40). Call the court clerk at 740-387-0843 before the next date.
↑ Back to the question list17. Which payment scams should I watch for?
No court or jail asks for gift cards, wire apps or payment to a private person. Pay only at the Multi-County center, the Marion courts, or the website tied to the jail. If a stranger calls about bond, hang up and phone 740-387-7434.
↑ Back to the question list18. Marion County bail contacts
- Jail: Multi-County Correctional Center, 1514 Victory Rd., Marion, OH 43302; 740-387-7434
- Municipal court bonds: Multi-County Correctional Center or multicountybondpayments.com; Marion Municipal Court 740-387-0843
- Common Pleas bonds: Marion County courthouse, 100 N. Main St., Marion; Clerk of Courts 740-223-4270
- Bond guide: Marion County bail and bond instructions
- Custody lookup: Marion County Inmate Search
- Sheriff's Office: 100 Executive Dr., Marion, OH
- Federal: Bureau of Prisons inmate locator
Bond amounts, websites and payment places can change, and a judge may amend any bond after a hearing. Confirm before paying. This page is information only, not legal advice.
↑ Back to the question listThe Marion County Sheriff recommends that you might want to use a bail bond agent licensed to do business in Marion County.
However if you don't want to use a bail bond agent:
- You can always pay a cash bond yourself, or use your home in Marion County, or in some cases the state of Ohio, but the benefit of using a bail bond agent is that they take responsibility for making sure the inmate shows up for court in Marion County, and if they don't, then they take the financial responsibility.
- The typical fee for a bond in Ohio is between 10-20% of the bail amount; usually 15% or less. So if an offender has a bail of $10,000.00, their bond will be $1,500.00.
- Pay by cash, cashier's check, money order or credit card at the Multi-County Correctional Center, or the courthouse in Marion County where the offense took place.
Call 740-387-7434 to find out the exact bond (plus other fees) amount, or look it up online by looking up the information on the Marion County inmate locator.
Multi-County Correctional Center Inmate Video Visitation
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Online sheduling --- Scheduling will be available online Monday-Thursday, for visits being on Friday-Sunday.
Visitation opens at 9 AM and goes until 10 PM. All visitors (18+) must provide a VALID government issued photo ID.
The reservations can be made on smartjailmail.com
ON-SITE INMATE VISITATION SCHEDULE
- Each inmate is allowed one 30-minute visit per week.
Schedule Video Visits online with Smart Visit
ON SITE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 9:00AM - 10:00PM |
| FRIDAY | 9:00AM - 10:00PM |
| SATURDAY | 9:00AM - 10:00PM |
Multi-County Correctional Center REMOTE (at home) VIDEO VISITATION SCHEDULE
Schedule Video Visits online with Smart Inmate
- All visits must be scheduled at least 24 hours in advance.
- Remote visits are charged a fee.
- Visitation Schedule subject to change.
REMOTE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 9:00AM - 10:00PM |
| FRIDAY | 9:00AM - 10:00PM |
| SATURDAY | 9:00AM - 10:00PM |
Attorneys have access to their clients during the following times:
9:00 AM - 11:00 PM
- Inmates cannot be seen during mealtimes, lockdowns and emergency situations.
- Attorneys may call 740-387-7434 for questions or appointments.
SmartJailMail Video Visitation provides a secure online platform that enables families and friends to conduct live, face-to-face video visits with incarcerated loved ones from home. Using an internet-connected smartphone, tablet, or personal computer equipped with a webcam, visitors can connect directly without traveling to the facility.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit www.smartjailmail.com and sign into your account.
- Register your visitor profile and upload a clear photograph of your government-issued ID (driver's license or passport) for facility background review.
- Wait for email notification confirming facility visitor approval.
- Select Video Visitation, choose the detention facility, and select the inmate.
- Browse the available schedule calendar, select an open time slot, and pay the visitation fee using a credit or debit card.
- Log into the website 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives a visitation notification on their housing unit video kiosk or tablet. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.
Official Provider: SmartJailMail Official Website
Customer Service Telephone: 1-888-253-5178
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by Smart Communications
In addition to Remote Video Visitation, Smart Communications provides electronic messaging and phone calling services:
- SmartJailMail Two-Way Messaging: Send electronic messages and photos directly to an inmate's housing unit kiosk.
• Learn more on our website: Two-Way Messaging Guide | • Visit official vendor page: SmartJailMail Messaging - Smart Inmate Phone Services: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Inmate Phone Time Guide | • Visit official vendor page: Smart Inmate Calling
Marion Municipal Court and Common Pleas: Criminal Cases in Marion County
Criminal cases here go through two courts. Marion Municipal Court, 233 West Center Street, Marion, OH 43302, hears smaller crimes and the first hearing in felony cases. A felony that goes forward lands in Common Pleas, inside the courthouse at 100 North Main Street, Marion, OH 43302. Anyone kept in jail during the case waits at the Multi-County Correctional Center, 1514 Victory Road, Marion, OH 43302.
Wondering if your family member got booked? Open the Marion County Inmate Search and try a last name. The Jail Roster we keep explains mugshots, new charges, and how to ask for a lawyer the court pays for.
Have a question about a city court case? The Municipal Court answers at 740-387-2005, so have them read you the charge and the next hearing day. Felony cases sit with the Clerk of Courts, reached at 740-223-4270. Before you pay anything, look over our bail and bond help.
1. Local courts in Marion County (municipal, county and mayor's courts)
The city of Marion, Warren G. Harding's hometown, anchors Marion County's justice system. Its Marion Municipal Court on West Center Street serves the entire county, so each misdemeanor, OVI and traffic file lands there, as do the first hearings for anyone accused of a felony. Felony cases then move to the General Division of the Marion County Court of Common Pleas, housed in the courthouse on North Main Street, where the elected Marion County Prosecuting Attorney handles the prosecution. People kept in custody are booked into the Multi-County Correctional Center in Marion, a jail that Marion County operates jointly with Hardin County.
- Marion County Court of Common Pleas, General Division, Marion County Courthouse, 100 N. Main Street, Marion, OH 43302, (740) 223-4270
- Marion Municipal Court, 233 W. Center Street, Marion, OH 43302, (740) 387-2005
- Marion County Family Court (Juvenile, Probate and Domestic Relations), Marion County Building, 222 W. Center Street, Marion, OH 43302, (740) 223-4070
- Marion County Prosecuting Attorney, 134 E. Center Street, Marion, OH 43302
- Multi-County Correctional Center (MCCC), Victory Road, Marion, OH 43302; switchboard (740) 387-7434
- Lawyers for those who cannot pay: the judge appoints counsel in either court (Municipal (740) 387-2005, Common Pleas (740) 223-4270); state Public Defender's office, Columbus, (614) 466-5394
Which court hears your case. Marion County keeps things simple. Every misdemeanor, OVI and traffic citation, whether it was written in the city, in Caledonia, Green Camp, La Rue, Morral, New Bloomington, Prospect or Waldo, or on a township road, is filed at the Marion Municipal Court, because that court's territory is the whole county. Marion County therefore needs no county court, and no village here appears on the state's list of mayor's courts. Felony arrests open on West Center Street as well; that court holds the first appearance, decides bond and may hold a preliminary hearing. The case climbs to Common Pleas after grand jurors indict, or after the defendant waives them and an information is filed. Marion sits in Ohio's Third Appellate District.
Where pretrial detainees are held. Marion County's adult prisoners go to the Multi-County Correctional Center on Victory Road, a regional jail serving Marion and Hardin counties. Arrests by city police, deputies, troopers and village officers all end there for anyone not released, and detainees ride to West Center Street or North Main Street for court. The switchboard at (740) 387-7434 can route calls about custody, bond and visiting.
One local trial court covers all of Marion County.
Municipal court
- Marion Municipal Court — 233 W. Center Street, Marion, OH 43302, (740) 387-2005. Territory: the whole county, meaning the city of Marion, the villages of Caledonia, Green Camp, La Rue, Morral, New Bloomington, Prospect and Waldo, and all 15 townships. It hears misdemeanors, OVI and traffic cases, felony first appearances and preliminary hearings, small claims and civil suits.
County court
Not applicable in Marion County: with the Municipal Court reaching every township, a county court would have no territory.
Mayor's courts
The Supreme Court of Ohio's mayor's court reports show none in Marion County, so village tickets go straight to the Municipal Court on West Center Street.
↑ Back to the question list2. Misdemeanor (for example, petty theft, a first OVI, assault, criminal trespass)
The usual Marion County misdemeanor follows this sequence.
- Ticket or jail. A summons or citation with a date at 233 W. Center Street is common. OVI and domestic-violence arrests, though, typically mean a booking at MCCC.
- Bond. If the charge carries a scheduled bond, it can usually be paid at the jail. If not, the Municipal Court sets terms at arraignment, normally on the next weekday. Ohio's constitution, as revised in November 2022, lists the factors a Marion judge must weigh in setting a dollar figure: community safety, the defendant's history, how grave the alleged offense is, and the chance of a missed court date. Bonds may be on recognizance, a 10 percent deposit, cash, or through a bondsman.
- Arraignment and a lawyer. The charge is read and a plea is entered. Facing possible jail without the means to hire counsel? Complete the court's financial affidavit and request appointed counsel. The city's prosecutor handles Marion police cases; for other agencies, the County Prosecuting Attorney or a village's legal counsel steps in.
- Pretrial. Evidence is shared and the lawyers talk. Only a timely written demand produces a jury, and its eight members must all agree.
- The end of the case. Possible results: the charge is dismissed, diverted or handled through intervention in lieu of conviction; the defendant pleads to something less; or the sentence is community control, a fine or jail.
Maximum penalties
Petty theft (below $1,000) and assault are both M1 offenses, the top misdemeanor tier: up to 180 days and $1,000. A second-degree charge caps at 90 days and $750, a third-degree at 60 days and $500. Ordinary criminal trespass is fourth-degree, carrying up to 30 days and a $250 fine. Minor misdemeanors are fine-only, $150 at most.
A first OVI
For a first OVI, Ohio law sets non-negotiable floors on what is otherwise an M1: 72 straight hours, served in jail or in a driver intervention program; a breath or blood result of .17 raises the floor to six days. The judge also imposes a fine within the $375-to-$1,075 range and suspends the license for a term between one and three years. That court suspension is separate from the administrative one that starts at arrest. Most drivers can get limited privileges, and an interlock-equipped vehicle may open unlimited privileges.
How long
Trial is due within 90 days on an M1 or M2 under Ohio's speedy-trial law, and within 45 on lower degrees, unless the time is extended. Marion misdemeanors generally take one to four months. Sealing is often an option later.
↑ Back to the question list3. Felony (for example, burglary, felony theft, drug trafficking, felonious assault)
In Marion County a felony begins on West Center Street and finishes on North Main Street.
The first weeks
From MCCC the defendant appears, frequently by video, before the Marion Municipal Court without unnecessary delay. Felony bonds are individualized by the judge, who also explains the charge and appoints counsel for an eligible defendant. Under Criminal Rule 5, the preliminary hearing must occur by the tenth day for a person held at MCCC and the fifteenth for someone out on bond, but if the grand jury indicts first, the hearing is dropped. Its only purpose is to test probable cause.
Indictment and Common Pleas
The Prosecuting Attorney presents witnesses to a Marion County grand jury, which deliberates in secret. Once charges are formally filed, by indictment or by information, arraignment takes place in the General Division on North Main Street, followed by pretrials, discovery and motions. A plea resolves most Marion felonies. At trial, twelve jurors decide, and their verdict has to be unanimous. Sentencing is ordinarily preceded by a presentence investigation.
Speedy trial
Ohio's statute sets 270 days from arrest as the felony trial deadline, and every day held in jail on that charge alone counts triple. Continuances and waivers pause the count. Four to twelve months is common here.
Penalties
Felony prison ranges in Ohio: F5, six to twelve months; F4, six to eighteen months; F3, nine to thirty-six months (sixty for certain listed crimes); F2, two to eight years; F1, three to eleven years. Since March 22, 2019, F1 and F2 offenses carry Reagan Tokes sentences, with a ceiling that can exceed the minimum by up to 50 percent. A nonviolent F4 or F5 committed by a first offender usually comes with a presumption of community control. Theft of $1,000 or more is an F5; once the amount hits $7,500 it becomes an F4. Burglary charges are typically F2 or F3. Felonious assault: F2. Trafficking's degree can be anything from F5 up to F1, set by drug type and amount. Gun specifications require added mandatory time. When drug use drove the offense, intervention in lieu of conviction may be possible.
↑ Back to the question list4. Violent felony (for example, murder, rape, aggravated robbery)
Someone accused of a killing, a rape or an armed robbery in Marion County should expect a high bond or a detention order, and with it a long stay at MCCC. Indictment can come quickly, moving the case into Common Pleas before any preliminary hearing.
Sentences Ohio law provides
Aggravated murder can bring death if prosecuted as a capital case; otherwise the court picks between life with no parole and life with parole eligibility once 20, 25 or 30 years have been served. Repeated reprieves have meant no Ohio executions since 2018. Murder means 15 years to life. Rape, an F1, draws an indefinite Reagan Tokes sentence, and with a child under 13 plus proof of force or another aggravating fact, life can be imposed. Aggravated robbery is an F1 that commonly includes a firearm specification.
Victims, defense and time
Since Ohio voters approved Marsy's Law in 2017, victims have held constitutional rights to notice, presence in the courtroom, and the chance to be heard when the court rules on bond, a plea or a sentence. Defendants unable to hire counsel get appointed lawyers, and capital cases need attorneys holding special certification. Marion County violent felony cases often run a year or two, and sometimes beyond.
↑ Back to the question list5. Juveniles (under 18) arrested in Marion County
Delinquency cases are heard by the Marion County Family Court, the Common Pleas division for juvenile, probate and domestic relations cases, at the Marion County Building, 222 W. Center Street, Marion, (740) 223-4070. Juvenile complaints come from the Marion County Prosecuting Attorney.
Detention in Marion County
Youths needing secure custody are held at the juvenile detention center that serves Marion County; the Juvenile Court, which conducts the detention hearing, can tell families where a child has been placed. The juvenile rules give the court a short window for that hearing, 72 hours from admission or the next court day, and at it the court decides whether to keep the child in detention.
Intake, hearings and results
Each complaint passes through intake first. Many first offenses end in diversion or an unofficial case, with restitution, counseling or service hours as the price of closing the file. Contested cases go before a judge or magistrate, and juvenile court has no jury. Results can be as light as probation and treatment or, after a felony-level finding, as serious as commitment to a state youth facility operated by the Ohio Department of Youth Services.
Adult court
Ohio requires some older teens, ages 16 and 17, charged with the gravest crimes to be bound over to adult court, and in rarer cases the same applies at 14 or 15. In other felony cases, a child at least 14 years old can be transferred at the judge's discretion, but only after an amenability hearing. Labeling a youth a Serious Youthful Offender lets the court hold an adult sentence in reserve behind the juvenile disposition. Juvenile files stay largely confidential and are frequently sealable.
↑ Back to the question list6. Federal cases (U.S. District Court) from Marion County
Marion sits about 50 miles north of Columbus, yet it is not in the Southern District. Marion County is part of the Western Division of the U.S. District Court for the Northern District of Ohio, and its federal cases are usually handled at the James M. Ashley and Thomas W.L. Ashley U.S. Courthouse, 1716 Spielbusch Avenue, Toledo, OH 43604, (419) 213-5500.
A Marion County matter turns federal once federal prosecutors charge a violation of a U.S. statute: drug-distribution conspiracies, guns in the hands of prohibited people, fraud, bank robbery or child exploitation, often investigated by federal agents together with local police.
Key offices
- Federal prosecutors — the Northern District U.S. Attorney's staffed Toledo branch; Cleveland headquarters (216) 622-3600
- Federal defenders — the district's Federal Public Defender, which maintains a Toledo branch
- U.S. Marshals Service, Toledo — Ashley U.S. Courthouse, 1716 Spielbusch Avenue, Suite 313A, Toledo, OH 43604, (419) 376-3094
How federal cases move
After a federal arrest, a Marion County defendant first goes before a Toledo magistrate judge. A detention request from the government is typically heard by the third court day. Defendants released under Bail Reform Act conditions report to Pretrial Services. Indictment must come within 30 days of a complaint, and the 70-day federal trial deadline is regularly extended. Most federal defendants plead guilty; trials go to 12 jurors, who must be unanimous.
Sentencing and custody
With the presentence report in hand, the judge calculates the advisory Guidelines and honors any mandatory minimum. Since the federal system abolished parole, Bureau of Prisons inmates typically serve about 85 percent of the sentence before supervised release begins. Detained defendants wait at facilities that hold federal prisoners for the Marshals. The Federal Bureau of Prisons inmate locator allows relatives back home in Marion to search for someone from Marion County using a name or register number. Marion County detainees awaiting trial in a Marshals-contract jail could also appear in that jail's listing. Appeals go to the Sixth Circuit, and federal juvenile cases are rare.
Use this Marion County overview as general background, not as legal advice. Court times and local rules change, so confirm with the Marion Municipal Court at (740) 387-2005 or the Common Pleas Court at (740) 223-4270. Anyone who needs counsel but lacks the means should request it from the judge; the state Public Defender's Columbus office can be reached at (614) 466-5394.
↑ Back to the question list
icare (operated by Aramark Correctional Services) is a specialized gift package and commissary program that allows family members to order brand-name snack bundles, confectioneries, hygiene kits, and freshly prepared hot meals sent directly to an incarcerated loved one. Every package is packed to adhere strictly to facility security regulations.
Important: Order Cutoffs and Delivery Windows Vary by Jail
Detention centers do not manage care package deliveries under identical schedules. While some facilities allow weekly orders, others restrict deliveries to bi-weekly or monthly distribution windows, and spending limits vary from jail to jail. You should verify the facility's active cutoff schedule and order allowances by calling them directly. If an order is submitted after the weekly processing deadline, delivery will be held until the following cycle, leaving your loved one waiting an extra cycle for fresh meals or personal snacks.
Step-by-Step Instructions to Place an icare Package Order
- Obtain the inmate's legal first and last name, date of birth, and assigned booking or inmate ID number.
- Visit www.icaregifts.com on your computer or mobile device.
- Select Find a Loved One and choose the state and detention facility.
- Search for the inmate using their ID number or legal last name to unlock the facility-specific catalog.
- Browse available fresh food items, snack packs, candy selections, and hygiene kits, adding items up to the facility's spending cap.
- Proceed to checkout, enter your debit or credit card billing details, and submit your order.
- Save your digital receipt and confirmation tracking number for your records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive care packages. Aramark prepares the shipment in tamper-evident security packaging and delivers it directly to the facility commissary department. Staff inspect the delivery and distribute it during scheduled housing unit delivery rounds, where the inmate signs the delivery manifest.
Official Provider: icare Gifts Official Website
Customer Service Telephone: 1-888-439-5020
Support Hours: Monday – Friday, 8:00 AM – 9:00 PM EST; Saturday – Sunday, 9:00 AM – 5:00 PM EST
Supported Languages: English and Spanish
Other Services Associated with Aramark Corrections
Depending on individual facility agreements, additional trust funding and commissary services may be available:
- Inmate Trust Fund Deposits: Transfer funds directly to an inmate's jail trust account for independent commissary spending.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: icare Inmate Services
Buy Commissary for an Inmate in the Multi-County Correctional Center
Multi-County Correctional Center Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
Multi-County Correctional Center allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.
You can buy commissary for an inmate using an online service called icare gifts.
There is a monthly limit of $200-300 on how much inmates can spend on commissary items.
This amount is subject to change so call the facility at 740-387-7434 in order to confirm the amount that cannot be exceeded.
Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.
Scroll down for information on the Multi-County Correctional Center's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
TouchPay (operated by GTL Financial Services and part of ViaPath Technologies) provides payment processing solutions enabling family members to deposit funds directly into an incarcerated person's jail trust and commissary account. Deposited funds allow the inmate to purchase commissary food items, clothing, hygiene essentials, and medical sundries, or transfer balances to phone time.
Important: Facility Site IDs and Deposit Limits Vary
Once a person is booked and moved to a housing unit, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. In addition, each correctional agency requires a specific TouchPay Site ID number to route payments accurately. If you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.
Step-by-Step Instructions to Register and Deposit Trust Funds
- Obtain the inmate's legal first and last name, date of birth, and assigned facility booking ID number, along with the jail's 3- to 5-digit TouchPay Site ID.
- Navigate to www.touchpayonline.com or dial automated phone payments at 1-866-232-1899.
- Select Trust Deposits and enter the facility Site ID or search by state and agency name.
- Confirm the inmate's profile matches the facility's active housing roster.
- Enter the deposit dollar amount, review convenience and transaction fees, and input your credit or debit card billing information.
- Submit payment and record your confirmation tracking number for your financial records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive trust funds. Once authorized, funds post directly to their facility accounting balance in the jail's internal system. The inmate can review their updated balance at a dayroom kiosk terminal or on their trust receipt and place orders on their regular commissary distribution day.
Official Providers: TouchPay Official Website | ViaPath Technologies
Customer Service Telephone: 1-866-232-1899 (Automated & Live Support)
Support Hours: Automated Deposits 24/7/365; Live Support Monday – Friday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by TouchPay (ViaPath Technologies)
In addition to Trust Money Deposits, TouchPay and ViaPath handle bail bonding and inmate telephone services:
- TouchPay Cash Bail & Bond Payments: Pay appearance bonds and release fees online 24/7 to expedite custody release.
• Learn more on our website: Cash Bail & Bonding Guide | • Visit official vendor page: TouchPay Bail Services - AdvancePay Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your mobile phone directly.
• Learn more on our website: AdvancePay Calling Guide | • Visit official vendor page: ViaPath ConnectNetwork Calling
Deposit Money for an Inmate in the Multi-County Correctional Center
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Multi-County Correctional Center use Touchpay money deposits. support@touchpaydirect.com
2. If you have any questions you can email them at support@touchpaydirect. They do not take calls.
3. Deposit cash or use a debit or credit card using a dedicated kiosk for this purpose. The machine is located in the lobby or visitation area of the Multi-County Correctional Center.
4. The Multi-County Correctional Center may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The money order should be be made out to either the inmate or the Marion County Sheriff's Office, with the inmate’s name and ID# on the memo line of the check. To confirm this option call the facility at 740-387-7434.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
5. The Multi-County Correctional Center has a reception desk that may accept cash, money orders or cashier checks. Call 740-387-7434 to find out the specific hours for drop off times.
Send an Inmate Mail in the Multi-County Correctional Center
The Multi-County Correctional Center on Victory Road in Marion is the jail for Marion and Hardin counties, run by the Marion-Hardin Corrections Commission. Personal letters, cards and postcards do not go to the jail. They go to a mail-scanning service, which keeps out paper soaked in drugs such as meth or heroin and then dried, and the jail takes paper mail only from courts, government offices and attorneys.
Personal letters, cards and postcards (scanned):
Inmate's Full Name & Inmate ID#
Smart Communications – Multi-County Correctional Center
PO Box 9124
Seminole, FL 33775-9124
Legal mail and law books (to the jail):
Inmate's Full Name & Inmate ID#
Multi-County Correctional Center
1514 Victory Road
Marion, OH 43302
- Name and ID number: Print the inmate's name and their ID number clearly on the outside of every envelope and postcard. Mail missing either one is returned to the sender.
- Books and magazines: No books, magazines or newspapers are accepted by mail or in person. Law books are the one exception, and they must be paperback and come straight from the publisher or a reliable store.
- Bibles: A new paperback Bible is accepted only from an approved member of the clergy.
- Photos: Every picture is reviewed. No nudity or partial nudity, gang signs, violence, sexual behavior or drinking.
- What not to write: No code or secret writing, no inappropriate drawings, and nothing about drugs, gangs or violence. Mail with bodily fluids is refused.
- Money: Anyone can put money on an inmate's account through an online deposit. A convenience fee applies.
To find out if someone is held in Marion, call 740-387-7434 and press 1.
Smart Inmate (operated by Smart Communications) provides secure telecommunications services for county detention centers and local correctional facilities. Establishing an AdvancePay prepaid telephone account links calling minutes directly to your mobile phone or landline number, ensuring outbound calls placed by an incarcerated loved one connect without carrier billing interruptions.
Important: Cellular Networks Block Unfunded Inmate Calls
Inmate phone networks do not permit incoming telephone calls, and cellular carriers do not support collect billing from detention centers. While select traditional landlines may support direct monthly carrier billing, wireless smartphones and VoIP lines require an active prepaid calling balance, which you can verify by checking with your telephone service provider. If you do not register online and fund your phone account right away, your loved one will receive an automated disconnect announcement when dialing your number.
Step-by-Step Instructions to Register and Fund a Phone Account
- Visit www.smartinmate.com or call customer care at 1-888-253-5178.
- Click Sign Up and register using your primary 10-digit telephone number and email address.
- Select the state and facility where the inmate is currently housed.
- Locate the inmate using their full legal name or facility booking ID number.
- Choose your deposit amount ($25, $50, or custom amount) and enter your credit or debit card billing information.
- Authorize payment, save your confirmation number, and confirm that your mobile phone does not filter automated correctional phone lines as spam.
What the Inmate Needs to Do
The inmate dials your 10-digit telephone number from any dayroom telephone and keys in their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and connects the call once you press the prompted number to accept. All personal telephone calls are recorded and monitored by facility investigators.
Official Provider: Smart Inmate Official Website
Customer Service Telephone: 1-888-253-5178
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by Smart Communications
In addition to Phone Calling, Smart Communications provides digital messaging and visitation options via its companion portals:
- SmartJailMail Two-Way Messaging: Send electronic messages and photos directly to an inmate's housing unit kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: SmartJailMail Messaging - SmartJailMail Remote Video Visits: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: SmartJailMail Video Visits
Smart Communications provides the SmartJailMail digital communications system, enabling two-way electronic messaging, photo sharing, and digital mail delivery for county jails and correctional facilities across the United States. Messages and approved digital photos clear electronic screening in hours, eliminating postal delays.
Important: Postal Mail Transition and Digital Message Credits Vary
Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across correctional agencies. While some facilities still allow regular handwritten letters, many facilities utilizing Smart Communications have completely eliminated physical mail delivery, redirecting postal letters to a central scanning hub or mandating direct digital messaging, which you can verify by checking facility rules. If you do not register online and purchase message credits immediately, your loved one may face lengthy communication delays while waiting for updates from home.
Step-by-Step Instructions to Register and Send Messages
- Visit www.smartjailmail.com and click Sign Up to create a free user profile.
- Verify your email address and primary telephone number.
- Search for the inmate by selecting the state, detention facility, and entering their legal name or booking ID.
- Send an electronic contact connection request to link your account to the inmate's profile.
- Purchase a messaging credit bundle using a debit or credit card.
- Compose your message in the text editor and attach approved JPEG photos if permitted by facility guidelines.
- Submit your message to the facility's screening queue.
What the Inmate Needs to Do
All electronic correspondence is screened by facility staff before delivery. Once approved, messages appear in the inmate's inbox on their housing unit Smart Communications kiosk or tablet. The inmate opens the message, views attached photos, and types an electronic reply using their available credits.
Official Provider: SmartJailMail Official Website
Customer Service Telephone: 1-888-253-5178
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by Smart Communications
In addition to Two-Way Messaging, Smart Communications operates video visitation and phone services at participating facilities:
- Remote Video Visitation: Schedule and join live face-to-face video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: SmartJailMail Video Visits - Smart Inmate Phone Services: Prepay for phone calling credits so your loved one can call your mobile phone directly.
• Learn more on our website: Inmate Phone Time Guide | • Visit official vendor page: Smart Inmate Calling
Smart Communications deploys secure, corrections-grade handheld tablets (SmartPad) to incarcerated individuals in county detention facilities. Operating on a secure internal wireless network, these devices allow inmates to conduct remote video visits, make voice telephone calls, send and receive electronic messages, stream approved music, read digital books, and access self-help resources directly from their housing pods.
Important: Tablet Hardware Deployment and Rental Rules Vary
Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.
Step-by-Step Instructions to Support and Fund SmartPad Tablets
- Verify that Smart Communications handheld tablets are active at your loved one's specific detention facility.
- Navigate to www.smartjailmail.com on your computer or mobile device.
- Sign into your verified user profile and link the inmate's legal name and booking ID number.
- Select Messaging Credits or Inmate Media Funds to add funds to their available balance.
- Specify your deposit dollar amount, review convenience fees, and enter your credit or debit card billing details.
- Submit payment, save your confirmation receipt, and notify your loved one that their device balance is available.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet using their PIN or biometric scan. Their available balance appears on the screen, allowing them to download songs, read digital books, write messages, and communicate with approved family members. Devices are returned to charging racks during facility count times and for overnight storage.
Official Provider: SmartJailMail Official Website
Customer Service Telephone: 1-888-253-5178
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by Smart Communications
In addition to Tablet Services, Smart Communications provides several other communication, financial, and visitation options:
- SmartJailMail Two-Way Messaging: Send electronic messages and photos directly to an inmate's housing unit kiosk.
• Learn more on our website: Two-Way Messaging Guide | • Visit official vendor page: SmartJailMail Messaging - Remote Video Visitation: Schedule and join live face-to-face video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: SmartJailMail Video Visits - Smart Inmate Phone Services: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Inmate Phone Time Guide | • Visit official vendor page: Smart Inmate Calling - Inmate Trust & Commissary Deposits: Send money directly into an inmate's jail trust account for independent commissary spending.
• Learn more on our website: Trust Deposits Guide | • Visit official vendor page: Smart Communications Deposits
Nearby counties
- Multi-County Jail: 740-387-7434
- Hardin Adult Probation: 419-674-2283
- Hardin Clerk of Courts: 419-674-2278
- Hardin County Sheriff: 419-673 1268
- Hardin Juvenile Court: 419-674-2230
- Hardin Juvenile Probation: 419-674-2235
- Hardin Municipal Court: 419-674-4362
- Marion Adult Probation: 740-382-4031
- Marion Clerk of Courts: 740-223-4270
- Marion County Sheriff: 740-382-8244
- Marion Juvenile Court: 740-223-4260
- Marion Juvenile Probation: 740-389-5476
- Marion Municipal Court: 740-387-0439
The Multi-County Correctional Center serves the following cities and towns of Marion County: Caledonia, Green Camp, LaRue, Marion, Morral, Prospect and Waldo. At times this facility may also house inmates arrested in the following counties: Hardin County.
