Portage County Jail, OH Video Visitation

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Portage County Jail

Address:
8240 Infirmary Road
Ravenna, OH 44266
Phone:
330-297-3891

Portage County Jail - Remote Video Visitation with your Inmate

Portage County Jail uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.   Using your personal computer.
2.   Using the IC Solutions iphone or Android app.
3.   Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here.

Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
Select your Inmate.
Fund your account using either a Visa, Mastercard credit or debit card.
Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app

Cost of a Remote Video Visit

The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•   Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•   All visits are subject to monitoring and recording.
•   All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•   You must check-in 15 minutes prior to the scheduled visit.
•   Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
•   Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•   Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•   Clothing must cover all private/sensitive body areas.
•   The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•   Portage County Jail can disconnect, deny, change, or cancel a visit at any time.
•   Internet connectivity issues during offsite visits will NOT be refunded.
•   Each visitation session will show a timer to display elapsed time.
•   After your visit has ended your connection will be terminated automatically.

Portage County Jail Inmate Visitation Schedule

8240 Infirmary Road
Ravenna, OH 44266
330-297-3891

First, you must register an account with IC Solutions, then add Portage County Jail, then your inmate.
Second, you can choose a time to visit.
Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
Video Visits are 30 minutes long.
Inmates will be allowed (1) onsite video visits per week and an unlimited number of offsite visits per week.
Visits can consist of (2) adults and up to (3) Offsite visits are at a cost of $7.50 per visit.
All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
CHECK-IN: 10 minutes prior to scheduled visit.
Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.

ON-SITE VISITATION SCHEDULE

DAY	TIME
SUNDAY	8:00AM - 10:45AM 12:00PM - 2:45PM 6:00PM - 8:45PM
MONDAY	8:00AM - 10:45AM 12:00PM - 2:45PM 6:00PM - 8:45PM
TUESDAY	8:00AM - 10:45AM 12:00PM - 2:45PM 6:00PM - 8:45PM
WEDNESDAY	8:00AM - 10:45AM 12:00PM - 2:45PM 6:00PM - 8:45PM
THURSDAY	8:00AM - 10:45AM 12:00PM - 2:45PM 6:00PM - 8:45PM
FRIDAY	8:00AM - 10:45AM 12:00PM - 2:45PM 6:00PM - 8:45PM
SATURDAY	8:00AM - 10:45AM 12:00PM - 2:45PM 6:00PM - 8:45PM

REMOTE VISITATION SCHEDULE

DAY	TIMES
SUNDAY	8:00AM - 10:45AM 12:00PM - 2:45PM 6:00PM - 8:45PM
MONDAY	8:00AM - 10:45AM 12:00PM - 2:45PM 6:00PM - 8:45PM
TUESDAY	8:00AM - 10:45AM 12:00PM - 2:45PM 6:00PM - 8:45PM
WEDNESDAY	8:00AM - 10:45AM 12:00PM - 2:45PM 6:00PM - 8:45PM
THURSDAY	8:00AM - 10:45AM 12:00PM - 2:45PM 6:00PM - 8:45PM
FRIDAY	8:00AM - 10:45AM 12:00PM - 2:45PM 6:00PM - 8:45PM
SATURDAY	8:00AM - 10:45AM 12:00PM - 2:45PM 6:00PM - 8:45PM

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Portage County Jail money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Portage County Jail may now offer IC Solutions Tablet Rentals to their inmates.

IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
eMessaging - Communicate via a text based message or picture. Fee based system.
Education - Free educational platform and course catalog that provides thousands of educational resources.
Self Help -Inmates have daily access to mental health and addiction recovery programming.
Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
Law Library - Legal research with up-to-date case information.
eBooks - Thousands of available titles.
Religion - Religious resources for spiritual guidance.
Games - Inmates can play their favorite games. Available through monthly subscriptions
Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

Register here. It is recommended you use Chrome or Firefox.
Pay for the subscription.
You get charged the 1st of each month.
You get charged a full month even if it's only used for a partial month.
No activation or early termination fees.
Your inmate will recieve their tablet in 3-5 business days, after you pay.

For more information about IC Solutions and theiur tablet program, including availability, price, benefits and more, check out our Inmate Tablet page.

Portage County Jail Inmate Mail Guidelines

Postcards
The Portage County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Portage County Jail also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate Number
Portage County Jail - Ohio
PO Box 247
Phoenix, MD 21131

Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate Number
Portage County Jail - Ohio
8240 Infirmary Road
Ravenna, oh 44266

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Portage County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Portage County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate Number
Portage County Jail - Ohio
8240 Infirmary Road
Ravenna, oh 44266

How to Send a Carepack Commissary Package Directly to an Inmate in Portage County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Portage County Jail follow these steps:

Select Ohio, then select Portage County Jail, and then select the 'Send a Package Order' option.
Register and create an account with Access Securepak, for Portage County.
Choose the inmate and the products you want shipped to them, and input your payment method.
NOTE: There may be a limit on how much product you can send your inmate in Portage County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Portage County Jail check out our Commissary Instructions Page for Portage County.

How to Send Money to an Inmate in Portage County

To send commissary money to an inmate in Portage County Jail follow these steps:

Register with Access Corrections by creating an account.
Select Ohio, then select Portage County Jail, and then the inmate you want to send money to.
Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Portage County Jail.

How Do Inmates in Portage County Jail Make Phone Calls?

To receive phone calls from inmates in Portage County, or to assist them in making phone calls to other people, follow these steps:

Portage County Jail uses the services of IC Solutions.
Register with them online or call them at 888-506-8407.
Agents are available 24 hours a day, and speak both English & Spanish.
Services for Portage County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls. In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Portage County.
Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Portage County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

How to visit an inmate in Portage County Ohio using Video Visitation or visiting an inmate at the jail

To visit an inmate in Portage County follow these steps:

In addition to visiting inmates at the jail, Portage County Jail uses a video visitation service called IC Solutions.
In order to visit with your inmate online or at the Portage County Jail Video Kiosk, you must first register with IC Solutions.
Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Portage County Jail.
Then select your Portage County Inmate.
Then fund your account using either a Visa, Mastercard credit or debit card.
Lastly, schedule a visit.
The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a Portage County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.