Tuscarawas County Jail Remote Inmate Video Visits

Tuscarawas County Jail

Address:
2295 Reiser Avenue SE
New Philadelphia, OH 44663
Phone:
330-339-7783

Tuscarawas County Jail - Remote Video Visitation with your Inmate

Tuscarawas County Jail uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•    You must check-in 15 minutes prior to the scheduled visit.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Tuscarawas County Jail can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

Tuscarawas County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

2295 Reiser Avenue SE
New Philadelphia, OH 44663
330-339-7783

Book a Visit with IC Solutions or Call to make a reservation at 888.506.8407

• All visits are subject to monitoring and recording.

• All visits must be scheduled 24 hours prior to the appointment or up to 2 week in advance.

• Visitors must arrive and check in 10 minutes prior to scheduled visit. Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.

• Visitors under the age of 18 must be listed as an additional visitor and accompanied and supervised by an authorized adult visitor.

• Visitors who arrive after the scheduled start time may not be allowed to visit.

• Inmates will be allowed (2) onsite visits per week and (5) offsite visits per week with up to two (3) visitors for a maximum of 25 minutes.

• Offsite visits are at a cost of $10.00 per visit.

• Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.

• If a visitor loses internet connection during an offsite video visitation session, no refund will be issued

  PROPER ATTIRE: clothing must cover all private/sensitive body areas.
  You will not be allowed to visit under the influence of alcohol/drugs.
  Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
  The visitation schedule may be cancelled or altered on county appointed holidays or for safety / security reasons.
  Staff can deny, change, or cancel a visit at any time.
  Each visitation session will show a timer to display elapsed time.
  After your visit has ended your connection will be terminated.

Tuscarawas County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

• Remote Visits costs and available times are available online at IC Solutions.
• All visits must be scheduled at least 24 hours in advance.

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Tuscarawas County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Tuscarawas County Jail
INMATE REMOTE VIDEO VISITATION SCHEDULE