Friends & Family Portal Information
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
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Inmates at the Cotton County Jail, now that the COVID pandemic is waning, once again allows inmates to get visits from friends and loved ones. Visits are either on-site (no contact) at the facility, and/or using the remote video services of the third party company outlined below.
Call for remote inmate visitation updates as schedules and policies can change without much advance notice.
Cotton County Jail inmates are allowed to have no limit on the number of visits when using the remote video visitation service.
To receive phone calls from inmates in Cotton County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Cotton County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
To register and sign up for a visitation account with CIDNET Video Visitation Service, follow the instructions below:
For all the information you need to know, including instructions, special links, policies, rules, tips and solutions to possible issues regarding regular visitation and remote video visits with an inmate in Cotton County, visit our full page guide.
NOTE: All visits are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that CIDNET may be collecting voice prints for a database which they may be sharing with law enforcement agencies.
To register and sign up for a phone account with CIDNET Inmate Phone Service, follow the instructions below:
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Cotton County, visit our full page guide.
NOTE: All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.
To send and receive secure texts or emails from an inmate housed in Cotton County follow these instructions:
For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Cotton County, visit our full page guide.
To receive phone calls from inmates in Cotton County, or to assist them in making phone calls to other people, follow these steps:
Inmate phone services for inmates at the Cotton County Jail are provided by Prodigy Solutions.
Send an Inmate a Deposit Online for them to purchase phone cards, or add money to their account so they can call whoever they want, or be able to call only you.
For all the information regarding phone calls with Cotton County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
To deposit money in an inmate's account in Cotton County follow these instructions:
For more detailed information on Depositing Money, Ordering Commissary, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Send Money Page.
To purchase commissary for an inmate in Cotton County follow these instructions:
For more detailed information on Ordering Commissary, Depositing Money, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Commissary Page.
