Address:
950 Second Avenue
Pittsburgh, PA 15219
Phone:
412-350-2000
JailATM – Send Money, Email Inmate, Video Call, Send Gift Packs to Allegheny County Jail
Search for JailATM services for Allegheny County Jail.
Make an inmate deposit with JailATM for Allegheny County Jail.
Note: While JailATM offers the following inmate services, Allegheny County Jail may not allow all of them. Check on the JailATM website to confirm. Services available through JailATM are subject to change with no notice.
Send Money
Allegheny County Jail has an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.
Send Gift Packs
Allegheny County Jail has an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.
Email Inmate
Allegheny County Jail has an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if this jail allows emailing your inmate.
Video Calls
Allegheny County Jail has an agreement with JailATM which facilitates video visitation between you and your inmate. Check the JailATM website to see if this jail has online, or 'at jail' video visitation.
Allegheny County Jail staff announced today that deposits for inmates must either be made online, by telephone, by using the Kiosk in their lobby or by sending postal money orders or bank cashier checks to the following address:
950 Second Avenue
Pittsburgh, PA 15219
or
Inmate's Full Name & DOC Number
Allegheny County Jail
950 Second Avenue
Pittsburgh, PA 15219
Instructions on how inmate deposits can be made online or by telephone can be found by scrolling down this page.
In certain circumstances, cash may still be accepted by jail personnel during 9:00AM and 4:00PM, Monday thru Friday, or when you come to the facility for visitation. Call 412-350-2000 if you have any questions.
Complete information is listed on this page. Failure to follow instructions will result in your payment not being credited properly, or being returned to you.
Allegheny County Jail uses the services of Outside Inside Connection, a food company that delivers hot food like hamburger, pizza and chicken tenders, as well as a wide variety of snacks and toiletries packages to the jail.
These are a few of their promoted items:
HOW TO PUT MONEY ON AN INMATE ACCOUNT IN THE Allegheny County Jail
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Allegheny County Jail uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. Call the Allegheny County Jail first as they may want you to do this online or at the jail kiosk instead.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Inmate's Full Name & DOC Number
Allegheny County Jail
950 Second Avenue
Pittsburgh, PA 15219
Option 4 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.
Inmate Care Packages
Some jails have contract agreements with third party Commissary
companies that ship predetermined Care Packages of candy and snacks.
These can be ordered by you online and are delivered directly to the inmate.
At this time Allegheny County Jail does not provide this service. To see if this policy has changed please click here
What is the Maximum Amount I can Deposit in an Inmate's Account?
Jails typically have limits on how much money an inmate can have on the books at any one time.
They also have limits on how much you can deposit for an inmate at a time.
The standard monthly limit an inmate can spend is between $300 and $400.
The limit on the kiosk is $300 cash and $50 for credit and debit cards.
Online the minimum is $.01 and the maximum is $300.
Call Allegheny County Jail at 412-350-2000 or click here to learn the Inmate Account deposit limits and other rules regarding depositing money on an inmate's books.
What can an Inmate Purchase through Commissary?
People who have never been to jail would be surprised by the large amount of candy, snacks, art supplies, playing cards, hygiene products and clothing that can be purchased through this jail's commissary.
The Allegheny County Jail Commissary Instructions and Information can be found on this page. If you need more information contact the jail by calling 412-350-2000.
Who Can Put Money in an Inmate's Account?
Anybody can contribute to an inmate's books or commissary fund as long as there isn't a no-contact order in place.
Because of the ability for family members and friends to deposit money online using a credit or debit card, jail inmates can now receive funds from anywhere in the world.
WHY DOES AN INMATE NEED MONEY IN THEIR ACCOUNT AT THE Allegheny County Jail?
Since inmates are not allowed to possess cash money while in custody in the Allegheny County Jail, the jail maintains a 'bank account' for the inmate to purchase products and services from their commissary (canteen) store.
Commissary funds allow inmates to purchase items such as personal hygiene products, snacks and stationery supplies from the jail store.
Inmates can use money from their account to purchase phone time credits or prepaid phone cards in order to make outside phone calls to friends and family members.
Many jails also allow an inmate to bail himself out of jail if he has the funds in his account. The bail amount is typically 10-15% of the bond amount set by the court.
Inmate accounts are also used to pay the co-payment for medication and visits to the jail's medical clinic should they become ill.
Medical Copays, Jail Fees and other Inmate Expenses
Many jails debit (charge) an inmate's commissary accounts for medical
visits, any medications including over-the-counter pain reliever, jail
stay fees, restitution, etc.
Taking this into consideration
when deciding how much to deposit will ensure the inmate gets the amount
you wanted him to have after things are deducted.
A quick
call to the Allegheny County Jail at 412-350-2000 will let
you know how much is deducted from the books for each fee related to
medical issues or other jail expenses.
The kiosks in the lobby of Allegheny County Jail charge a $3.00 fee for each deposit.
Online deposits and deposits by phone are as follows:
$.01-$19.99 Fee $2.95
$20-$99.99 Fee $5.95
$100-$199.99 Fee $7.95
$200-$300 Fee $9.95
Online you can find the medical fee information by going here, Other Allegheny County Jail fees can be determined by going here or calling 412-350-2000.
Important Tips
Call the Allegheny County Jail at 412-350-2000 and ask how
you can view a commissary list. This gives you an idea of what things
cost the inmate and you can make an informed decision regarding how much
to deposit.
Not surprisingly much of an inmate's commissary
money is used to purchase item's to pay gambling debts or purchase
prescription medicine from another inmate. If your inmate is spending
more than $3-4.00 a day on commissary items, you are paying for him or
her to gamble or buy drugs.
Put your financial needs first and
the inmate's second. Don't forget, the inmate is getting three free
2,000 calorie meals a day. The food may not be of the highest quality,
but the commissary food is generally much less nutritious.
Click here to view the jail website for additional information.
For instructions on how to get prepared food deliverd to inmate in Allegheny County follow these instructions:
For all information, tips and available items for shipping Commissary packages or freshly cooked meals to an inmate in Allegheny County Jail check out our Commissary Instructions Page for Allegheny County.
To Deposit Money in an inmate's account follow these steps:
**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.
Features:
All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls, but also for Commissary, in Allegheny County, can be found on our Send Money Page.
To deposit money online for an inmate in Allegheny County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in Allegheny County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Allegheny County.
To receive phone calls from inmates in Allegheny County, or to assist them in making phone calls to other people, follow these steps:
1. Start by confirming that Allegheny County Jail has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Allegheny County Jail, and then the inmate you wish to communicate with.
Allegheny County Services that are provided by GettingOut, a GTL company:
- Phone Calls & Voicemail
- Video Visits (from home or jail lobby)
- Email & Photo Sharing
- Tablet Rental
- Deposits
Phone & Voicemail Fees
1. GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Pennsylvania.
2. Prepaid calls between Pennsylvania and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.
Note: Rates are subject to change.
Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.
Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Allegheny County Jail approves of the phone number.
Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card. When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.
Customer Service
If you have any questions about the Allegheny County Jail GettingOut phone services, you can call them at 866-516-0115.
* All the information you need to understand making and receiving phone calls with inmates in Allegheny County, can be found on our Inmate Phone Page.
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Allegheny County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
To mail or email an inmate in Allegheny County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Allegheny County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Allegheny County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
To visit an inmate in Allegheny County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Allegheny County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in Allegheny County Jail:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in Allegheny County follow these steps:
1. Start by confirming that Allegheny County Jail's Video Visitation is working correctly by looking up Allegheny County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Allegheny County Jail, and then the inmate you wish to communicate with.
Other Allegheny County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Allegheny County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Allegheny County, can be found on our Visit Inmate Page.
Allegheny County Jail Phone: 412-350-2000
