Allegheny County Jail Sending Money

Allegheny County Jail

Address:
950 Second Avenue
Pittsburgh, PA 15219

Phone:

412-350-2000

Using GTL Connect Network to Deposit Money in an Inmate's Trust Account for Commissary

Allegheny County Jail uses GTL Connect Network, also known as Viapath Technologies, to facilitate family members and friends to make deposits directly into their Trust Fund Commissary Account that can be used for communication services.

The inmate can then use the money to purchase products from commissary or services such as secure messages and phone calls.
Deposits can be made 24/7 online or by telephone by calling 888-988-4768, or by using the Allegheny County Jail kiosk.

Sending Money for Commissary to an Inmate in Allegheny County Jail using Prodigy / Jail ATM

JailATM – Send Money or Send Commissary Gift Packs to Allegheny County Jail

Search for JailATM services for Allegheny County Jail.

Make an inmate deposit with JailATM for Allegheny County Jail. 

Note: While JailATM offers the following inmate services, Allegheny County Jail may not allow all of them. Check on the JailATM website to confirm. Services available through JailATM are subject to change with no notice.

Send Money

Allegheny County Jail has an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.

Send Gift Packs

Allegheny County Jail has an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.

These can be ordered by you online and are delivered directly to the inmate.

How to put money on an inmate's books for Inmate Communications at Allegheny County Jail

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Allegheny County Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Allegheny County Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Allegheny County Jail may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

Occasionally, it may take up to 72 hours for funds to be active on an inmate Trust & Commissary account, however most people experience deposits are available immediately.

Allegheny County Jail Inmate Commissary Money Instructions

There are five choices for putting money on an inmate's books that can be used for communication services:

1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722

2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby.  The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.

3. Commissary money can also be added to an inmates account at any time using any of these methods online.

4. Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.

5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.

Sending Commissary Care Packs to an inmate in Allegheny County Jail

JailATM – Send Money or Send Commissary Gift Packs to Allegheny County Jail

Search for JailATM services for Allegheny County Jail.

Make an inmate deposit with JailATM for Allegheny County Jail. 

Note: While JailATM offers the following inmate services, Allegheny County Jail may not allow all of them. Check on the JailATM website to confirm. Services available through JailATM are subject to change with no notice.

Send Money

Allegheny County Jail has an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.

Send Gift Packs

Allegheny County Jail has an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.

These can be ordered by you online and are delivered directly to the inmate.

What is the Maximum Amount I can Deposit in an Inmate's Account?

Jails typically have limits on how much money an inmate can have on the books at any one time.

They also have limits on how much you can deposit for an inmate at a time.

The standard monthly limit an inmate can spend is between $300 and $400.

The limit on the kiosk is $300 cash and $50 for credit and debit cards.

Online the minimum is $.01 and the maximum is $300.

Call Allegheny County Jail at 412-350-2000 or click here to learn the Inmate Account deposit limits and other rules regarding depositing money on an inmate's books.

What can you purchase for your inmate at Allegheny County Jail

These are just a few of the Gift Packs available for you to purchase online at Prodigy / Jail ATM and have delivered to your inmate at Allegheny County Jail.



COFFEE BREAK
This Pack Contains: 2 Colombian Coffee, Capaccino Vanilla 3 PK Sweetener, Creamer Packs, Hot Chocolate 2 PK, Dunkin Sticks Box Toaster Pastry Box, Nutrigrain Bar.

FIERY HOT
This Pack Contains: Hot Fries, JP Cheetos, Flaming Peanuts, JP Pretzel Pieces, Hot Pork Skins, Spicy Salsa Rounds, JP Cheddar Crackers, 3 JP Cheese Squeezers, Hot & Spicy Sausage, Pepper Jack Cheese, Snack Crackers, Fireballs, Ranch Dressing.

NOODLE PACK
This pack contains: 4 Chili Ramen, 4 Cajun Chicken Ramen, 4 Picante Beef Ramen, 4 Chicken Ramen, 4 Beef Ramen, 4 Shrimp Ramen, Snack Crackers, Beef and Cheese Sticks 2PK, Gold n Chees 3PK.

SIMPLY BASICS
This Pack Contains: 4 oz Shampoo, 4 oz Conditioner, Dial Soap, Colgate Toothpaste, 4 oz Body Lotion, Deodorant Stick, 4 Stamped Postcards.

SWEET AND SALTY
This Pack Contains: Sweet & Salty Trail Mix, Popcorn, Pretzels, Sunflower Kernels, Lays Chips, Gold n Chee Honey Roasted Peanuts, Crunch Munch, Honeybun, Blueberry Blaster, Peppermint, Jolly Rancher, Snickers, Three Musketeers.

SWEET TOOTH
This Pack Contains: Kit Kat, M&M Plain, Snickers, Three Musketeers, Butterfinger, Peanut Butter Cups, Iced Honeybun, Caco Choc Cookies, Nutty Bar, Box Peppermints, Butterscotch, Chic O Stix.

THE MONSTER
This Pack Contains: 3 Postcards, Writing Pad, Crossword Puzzle, Cinnamon Roll, Iced Honey Bun, Swiss Roll, Box Butterfinger, Cookies, Sour Cream and Cheddar Chips, Doritos, Honey Mustard Pretzels, M&M, Peanut Butter Cups, Sour Fruit Balls, Trail Mix, Snack Cracker Box, Cheese Squeezer, P'nut Butter Squeezer, Jelly Squeezer, Beef Sticks, Orange Drink Mix 6pk.

Who can Purchase Commissary for Allegheny County Jail Inmates?

Anybody can purchase commissary for your inmate as long as there isn't a no-contact order in place, as this might get them in further trouble.

Because of the ability for family members and friends to purchase commissary online from Access Securepak using a credit or debit card, you and your inmate have more options.

Why Do Inmates in Allegheny County Jail need Commissary?

Since inmates are not allowed to possess cash money while in custody, the Allegheny County Jail allows the inmate's family and/or friends to purchase products online from Access Secure Pak.

This allows them to obtain items such as personal hygiene products, snacks, apparel, electronics and stationery supplies. Otherwise they go without, and you don't want them to be obligated to others for their basic needs.

Medical Copays, Jail Fees and other Inmate Expenses

Many jails debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.

Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have after things are deducted.

A quick call to the Allegheny County Jail at 412-350-2000 will let you know how much is deducted from the books for each fee related to medical issues or other jail expenses.

The kiosks in the lobby of Allegheny County Jail charge a $3.00 fee for each deposit.

Online deposits and deposits by phone are as follows:

$.01-$19.99   Fee $2.95

$20-$99.99     Fee $5.95

$100-$199.99 Fee $7.95

$200-$300       Fee $9.95

Online you can find the medical fee information by going here, Other Allegheny County Jail fees can be determined by going here or calling 412-350-2000.

Important Tips and Information About Your Inmate's Commissary

Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.

Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.

If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the Allegheny County Jail and ask to investigate. If an inmate is being targeted, they will intervene and have the victim placed in protective custody, away from the general population.

Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.

Click here to purchase commissary online for your inmate at Allegheny County Jail.

How an Inmate Makes a Phone Call to You or Others from Allegheny County Jail

To set up a phone account so that your inmate can call you from Allegheny County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Allegheny County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Deposit Money in an Inmate's Trust Account in Order to Purchase Prepaid Calling Cards or Phone Calling Time

To Deposit Money in an inmate's account follow these steps:

  • Create a ConnectNetwork account 
  • Select your inmate, and add to them to your account,
  • Deposit money into his or her commissary account.

**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.


Features:

  • Deposit options available 24 hours a day, 7 days a week via phone 877-650-4249, and online.
  • Mobile-friendly deposit options are available via their app.
  • Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk at the jail) are transmitted to the facility within one business day.
  • Deposits that are mailed are processed the next business day after they are received by GTL.
  • Inmate can choose how to spend the funds you deposit.

All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls in Allegheny County, can be found on our Send Money Page.


 

How to Arrange Video Visitation with Allegheny County Jail Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select Allegheny County Jail
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Allegheny County Jail, check out our Visit Inmate Page.


 

How Do You Communicate with an Inmate in the Allegheny County Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Allegheny County Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Allegheny County Jail Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Allegheny County Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Allegheny County Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Allegheny County Jail may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Allegheny County Jail inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Allegheny County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Allegheny County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an Allegheny County Jail Inmate by Mail and by Email

To mail or email an inmate in Allegheny County follow these steps:

When mailing a letter or postcard to an inmate, please address your mail as follows:
Inmate's First and Last Name
Inmate Name, DOC Number
Allegheny County Jail
950 Second Avenue
Pittsburgh, PA 15219

  • All mail sent to an inmate at the Allegheny County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Allegheny County Jail has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Allegheny County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Allegheny County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Allegheny County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How Do You Visit an Inmate in Allegheny County Jail?

To visit an inmate in Allegheny County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Allegheny County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Allegheny County Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Allegheny County follow these steps:
1.  Start by confirming that Allegheny County Jail's Video Visitation is working correctly by looking up Allegheny County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Allegheny County Jail, and then the inmate you wish to communicate with.

Other Allegheny County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Allegheny County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Allegheny County, can be found on our Visit Inmate Page.

Allegheny County Jail Phone: 412-350-2000


 

How to Send a Carepack Commissary Package Directly to an Inmate in Allegheny County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Allegheny County Jail follow these steps:

  • Go to JailATM, choose Pennsylvania, then choose Allegheny County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Allegheny County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Allegheny County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Allegheny County Jail check out our Commissary Instructions Page for Allegheny County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Allegheny County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Allegheny County Jail follow these steps:

  • Select Pennsylvania, then select Allegheny County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Allegheny County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Allegheny County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Allegheny County Jail check out our Commissary Instructions Page for Allegheny County.


 

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