Address:
4250 Manor Drive
Stroudsburg, PA 18360-9415
Phone:
570-992-3232
Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk.
Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.
What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.
How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Monroe County Correctional Facility inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.
Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.
Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Monroe County Correctional Facility Pricing.
Securus Contact Information.
iphone app
Android app
Schedule Video Visits online with Securus
REMOTE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 8:00 AM - 11:00 AM 12:30 PM - 2:45 PM 3:30 PM - 5:00 PM 6:30 PM - 9:00 PM |
| MONDAY | 8:00 AM - 11:00 AM 12:30 PM - 2:45 PM 3:30 PM - 5:00 PM 6:30 PM - 9:00 PM |
| TUESDAY | 8:00 AM - 11:00 AM 12:30 PM - 2:45 PM 3:30 PM - 5:00 PM 6:30 PM - 9:00 PM |
| WEDNESDAY | 8:00 AM - 11:00 AM 12:30 PM - 2:45 PM 3:30 PM - 5:00 PM 6:30 PM - 9:00 PM |
| THURSDAY | 8:00 AM - 11:00 AM 12:30 PM - 2:45 PM 3:30 PM - 5:00 PM 6:30 PM - 9:00 PM |
| FRIDAY | 8:00 AM - 11:00 AM 12:30 PM - 2:45 PM 3:30 PM - 5:00 PM 6:30 PM - 9:00 PM |
| SATURDAY | 8:00 AM - 11:00 AM 12:30 PM - 2:45 PM 3:30 PM - 5:00 PM 6:30 PM - 9:00 PM |
8:00 AM - 11:00 AM
12:30 PM - 2:45 PM
3:30 PM - 5:00 PM
6:30 PM - 9:00 PM
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Monroe County Correctional Facility money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
Postcards
The Monroe County Correctional Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Monroe County Correctional Facility also allows envelopes to be mailed to inmates.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID# (call 570-992-3232 for this)
Securus Digital Mail Center-Monroe County Correctional
P. O. Box 9
Lebanon, MO 65536
Legal Mail
Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID# (call 570-992-3232 for this)
Monroe County Correctional Facility
4250 Manor Drive
Stroudsburg, PA 18360
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Monroe County Correctional Facility allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Monroe County Correctional Facility standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID# (call 570-992-3232 for this)
Monroe County Correctional Facility
4250 Manor Drive
Stroudsburg, PA 18360
To rent a tablet for an inmate in Monroe County follow these instructions:
If you have any questions:
For all Monroe County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.
Monroe County Correctional Facility uses the services of JPAY for you to send money to an inmate's trust fund / commissary account.
You can send money to an inmate/offender's commissary/spendable account through the Send Money page.
There are several ways to send money to an inmate/offender in Monroe County.
You will need:
The Monroe County Inmate's Correctional ID number and their last name
Monroe County Correctional Facility or the receive code.
You can visit the MoneyGram website to find locations near you.
5. Money Order - Inmate's Name must be on the Money Order
Inmate Name and Inmate ID#
Monroe County Correctional Facility address.
6. Lobby Kiosk
You can use a debit or credit card in the jail lobby kiosk to send funds to an inmate/offender.
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Monroe County Correctional Facility.
To set up a phone account so that your inmate can call you from Monroe County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Monroe County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:
To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.
