Spartanburg County Detention Facility - Annex 2
Spartanburg County Detention Facility - Annex 2
Physical Address
180 North Daniel Morgan AvenueSpartanburg, SC 29303
Jail Phone Number
864-596-2607How do you find someone who is in jail in Spartanburg County?
Search for information about an inmate in the Spartanburg County Detention Facility - Annex 2 and view their jail mugshot:
- Review the Jail Roster, which is temporarily down, so call 864-596-2607 and speak to a deputy.
- Look up the offender's criminal charges
- Find out their bond, and
- View their public mugshot in the roster.
If you cannot find the mugshot of the offender that has been arrested, it is because Spartanburg County or the state of South Carolina has recently changed their policy regarding publicly posting them in the jail roster. However, you can write the jail at the following address and request a copy of an inmate's mugshot be mailed or sent by email to you. Make sure to include your email address in all correspondence.
Mail to:
Spartanburg County Detention Facility - Annex 2
180 North Daniel Morgan Avenue
Spartanburg, SC 29303
Attention: Media Relations - Inmate Mugshot Request
Mail, click on the link below, or call the facility at 864-596-2607 for the information you are looking for.
Spartanburg County Detention Facility - Annex 2 Inmate Search
For inmate services and facility information such as:
- Directions
- Visiting an Inmate
- Sending Money
- Mailing
- Emailing or Texting
- Receiving phone calls
- Sending Commissary
- Bail Bond Information
Click the link below.
Spartanburg County Bail and Release
Every adult arrested in this county is taken to the Spartanburg County Detention Center, 950 California Avenue, Spartanburg, SC 29303. It is the Sheriff's main jail, where people are kept while their cases wait. Annex I, a second unit, serves as the court holding facility when people are brought to court. This page walks through bond hearings, bond types, paying, bondsmen and holds that may delay a release.
Check that your person is still there with the Sheriff's Bookings Search. Our Jail Roster page handles everything about custody, from current inmates and the newest bookings to open warrants, charge details, booking photos, appointed counsel and property release.
Next, dial the jail's front desk at 864-596-2607. Find out if booking is done, what charges were filed and which hearing slot your person got. When the case moves into a courtroom, switch to our court guide.
1. Who decides bond for someone jailed in Spartanburg County?
In most cases a magistrate sets it, in the Bond Court office built into the Detention Center, 950 California Avenue, Spartanburg, SC 29303, 864-596-3424. Hearings happen seven days a week, holidays too, at 11:00 a.m., 6:00 p.m., 9:00 p.m. and midnight. More are added as the load demands, and the magistrate may slot some in between midnight and 7:30 a.m.
Booking has to wrap up a full hour before a hearing. A person still being processed rolls over to the next session. The jail warns that its times are tentative.
State law sets a 24-hour clock from the arrest, and the bond hearing must happen before it runs out (S.C. Code 22-5-510). A town's own judge may also set and accept bonds (S.C. Code 14-25-115). Murder is different. For murder, or any other crime that can carry death or life imprisonment, a magistrate cannot set bond at all. Only a circuit judge can, and families often wait longer for that hearing (S.C. Code 22-5-510(A)).
↑ Back to the question list2. Which bond types may a South Carolina judge choose from?
State law has the judge start from release on a signed promise for any charge that isn't capital (S.C. Code 17-15-10). A cash amount or added conditions are used only if the judge believes that promise won't get the person back to court, or that someone could be in danger. Locally, bonds are written on two forms:
- Personal recognizance, Bond Form I. Your person signs. No money changes hands at the start.
- Surety bond, Bond Form II. Three ways to meet it: the whole amount in cash with the court, up to a tenth of it in cash when the judge agrees, or a surety (a bondsman, for example) who signs next to the defendant.
- The ten percent option. Not allowed when the charge is violent, or when someone already on bond is accused of a new gun felony (S.C. Code 17-15-15).
- Real estate. A house or land may secure the bond. What to bring is listed two answers down.
- GPS. A judge may use electronic monitoring instead of a bond, or add it as one more condition (S.C. Code 17-15-35).
Home detention is another route the Sheriff's Office runs. A judge may order it for a defendant waiting for trial. Rules: a home in this county (or elsewhere in South Carolina if the court allows), steady work, a working phone, a yes from everyone in the household, and payment of the program and monitor fees.
↑ Back to the question list3. How much is bond on common Spartanburg County charges?
No price list exists. Each amount is the magistrate's call, shaped by these points (S.C. Code 17-15-30):
- what the person is accused of, and how bad it is
- relatives nearby, work, finances and years spent living locally
- past convictions, plus any record of missed court dates
- charges still open, plus any current bond from another case
- a gang database listing, or unlawful presence in the U.S. combined with a real risk of fleeing
Police must give the magistrate the person's record and incident reports by the time of the hearing (S.C. Code 22-5-510(E)). The most a charge can carry also matters:
- Third-degree assault and battery: up to $500 and 30 days (S.C. Code 16-3-600(E)(2))
- Shoplifting: $2,000 or less, up to $1,000 and 30 days; above $2,000 and below $10,000, up to five years; $10,000 and up, up to ten years (S.C. Code 16-13-110(B))
- Felony classes: Class F tops out at 5 years and Class A at 30 (S.C. Code 16-1-20)
- Murder: 30 years minimum, up to life, or a death sentence (S.C. Code 16-3-20(A))
The front desk can read you the figure once the hearing ends: 864-596-2607.
↑ Back to the question list4. What steps get bond posted at the Detention Center?
Bond business happens in the magistrate's office at the Detention Center, 950 California Avenue, Spartanburg, SC 29303. Go in this order:
- Ring 864-596-2607 and confirm the hearing really happened.
- Jot down each charge with its bond type and dollar figure.
- Phone Bond Court at 864-596-3424. Ask what forms of payment are good today and how the payee line should read.
- Head to the magistrate's window at the jail with your photo ID and the bond money in hand.
- Hold on to each receipt and signed copy.
Pledging property? Carry a photo ID, the land's street address, what is still owed on it in liens or judgments, and a list of bail bonds you have already signed for. Clerks look the parcel up in county assessor records. If the land is in a different county, bring papers proving its value and your ownership.
After the bond goes through, the person may sit in booking until shift change, often 1 1/2 to 2 hours past the hearing. State law caps that wait at four hours from delivery of the bond (S.C. Code 22-5-510(B)).
↑ Back to the question list5. Can bond be handled at a court office instead?
Nearly every bond is settled at the jail. A few later steps run through court counters, so phone first and ask whether that office accepts bond money for a jailed person.
- Magistrate Court Central Office: 180 Magnolia Street, 1st Floor, Suite 1119, Spartanburg, SC 29306, 864-596-2564. Weekdays, 8:30 a.m. to 5:00 p.m. Criminal desk: 864-596-2566.
- City of Spartanburg cases: Municipal Court in Courtroom 1E, 180 Magnolia Street, Suite 1134, Spartanburg, SC 29306, 864-596-2038. Hours 8:30 a.m. to 5:00 p.m.; the payment window shuts at 4:30 p.m.
- Duncan cases: Duncan Municipal Court, Town Hall, 153 West Main Street, Duncan, SC 29334, 864-249-8013.
- Felonies: the Court of General Sessions line, 864-596-2591, Monday to Friday, 8:00 a.m. to 5:00 p.m. Circuit judges there may take a fresh look at a magistrate's bond (S.C. Code 17-15-55).
On the call, get the hours, the payments taken and any paperwork to carry.
↑ Back to the question list6. Which payments does Bond Court accept?
Rules for bond money can shift. Before driving over, call Bond Court at 864-596-3424. Ask which it accepts today: cash, cards, money orders or cashier's checks. Ask about fees too. Do not mail cash.
For city court fines, the City of Spartanburg takes cash, certified checks, debit or credit cards and money orders at the counter. It won't take personal checks, and a card must match the payer's photo ID. Fines sent by mail must be paid by money order or cashier's check in the City's name. Ask the court at 864-596-2038 if bonds follow the same rules.
Two official pages accept court payments by card. They are built for tickets and fines, so check with Bond Court before trying one for a bond:
- City online payments, for most municipal court cases
- County court online payments on the state Judicial Branch site
7. Bondsmen in South Carolina: what limits apply to them?
A bondsman is paid a fee to back the full bond with the court. Per the Sheriff's Office, local professional bondsmen can charge as much as 15 percent, and they keep it even after a not-guilty verdict. People inside the jail are given a list of licensed bondsmen and their phone numbers.
- Licenses come from the SC Department of Insurance (Title 38, Chapter 53).
- The fee caps at 15 percent, with a floor of $100 or 10 percent, whichever is larger. Plans require at least $100 down and may stretch to 18 months (S.C. Code 38-53-170(e)).
- Soliciting at courthouses, magistrate offices or jails is against the law for them, and so is pushing a particular lawyer.
- Expect collateral back no later than ten days after the bond is released, unless a bench warrant is out.
- Missing a fee payment, by itself, isn't grounds to surrender the defendant.
Verify a license through the Department's bondsman page. File complaints with the SC Department of Insurance, 1201 Main Street, Suite 1000, Columbia, SC 29201, 803-737-6160.
↑ Back to the question list8. Which holds can outlast a paid bond?
One bond releases a person from one charge, nothing more. Watch for these:
- Separate bonds. A city ticket and a county charge are two cases, so two bonds.
- Outside warrants. Another county, or another state, may have papers on the person.
- Probation or parole. A supervision violation can bring its own hold. The county's state probation office: 160 Commerce Street, Spartanburg, SC 29306, 864-596-2582.
- Repeat violent or gun charges. A fresh charge of this kind, while on bond for an earlier one, ends the earlier bond automatically. A circuit judge then holds a hearing inside 30 days (S.C. Code 17-15-55(C)).
- Immigration or federal holds. See the answers near the end.
Have the front desk at 864-596-2607 read you every hold and every charge before you hand over money.
↑ Back to the question list9. On what grounds may bond be denied outright?
South Carolina's Constitution grants bail to most people charged and outlaws excessive amounts. Bail may be denied for capital charges, for charges punishable by life, and for violent offenses the legislature lists, with due weight given to the evidence (S.C. Const. art. I, § 15). The list names murder, kidnapping and armed robbery, among others. It also covers burglary in the first two degrees and certain drug trafficking (S.C. Code 16-1-60). Murder needs a circuit judge, as noted above. On the other listed violent charges, a magistrate can either set bond or deny it.
Someone on bond in a violent case who commits a fresh violent crime faces an added felony, with as long as five years (S.C. Code 17-15-270).
Cases here and in Cherokee County are prosecuted by the 7th Circuit Solicitor. Its diversion office sits at 180 Magnolia Street, Spartanburg, SC 29306, 864-596-2630.
Victims must be notified of the bond hearing and may address the judge. If their notice came late, the hearing gets pushed back (S.C. Code 16-3-1525). Relatives should leave the victim alone, including through go-betweens, since contact can breach the bond terms.
↑ Back to the question list10. Can a family seek a bond reduction?
A bond is not set in stone. After notice and a hearing, the court holding the case may change its conditions (S.C. Code 17-15-50). For felony-level charges, a circuit judge may also revisit what a magistrate set (S.C. Code 17-15-55).
- Ask the person's lawyer or public defender to file the request.
- Pull together pay stubs, proof of where they live and names of local relatives. Those match the points the judge weighs.
- Propose a fix for the judge's concern, like home detention or a GPS monitor.
- Arrive early, dressed for court.
Scheduling for felony-level cases runs through the General Sessions line, 864-596-2591. Magistrate-level charges go through the central office, 864-596-2564.
↑ Back to the question list11. Where does a Spartanburg County defendant apply for a public defender?
The 7th Circuit Public Defender keeps its county office at 180 Magnolia Street, Suite 2137, Spartanburg, SC 29306, 864-596-2561. Its lawyers cover General Sessions, juvenile cases in Family Court, Drug Court, and magistrate or city cases that could end in jail.
- Visit the office in person and speak with staff.
- They review household income and assets.
- Applicants who qualify sit down with an investigator, and a lawyer is then assigned.
Each applicant swears to a form listing their money situation and owes a $40 fee, which the clerk may reduce or excuse (S.C. Code 17-3-30, 17-3-45). Statewide oversight comes from the SC Commission on Indigent Defense, 1330 Lady Street, Suite 401, Columbia, SC 29201, 803-734-1343.
↑ Back to the question list12. Which courthouses handle Spartanburg County cases?
Several courts share the courthouse at 180 Magnolia Street, Spartanburg, SC 29306, so note the suite:
- Bond Court (first bond hearings), Detention Center, 950 California Avenue, Spartanburg, SC 29303, 864-596-3424.
- Magistrate Court Central Office (small criminal cases and preliminary hearings), 1st Floor, Suite 1119, 864-596-2564.
- Regional magistrate offices serve outlying towns. Their phones have been down, so reach them through the courthouse at 864-562-4021.
- Court of General Sessions (felonies and serious misdemeanors), 864-596-2591. Call ahead for the building and courtroom.
- Family Court (youth cases), second floor, 864-596-2588.
- City of Spartanburg Municipal Court, Suite 1134, Courtroom 1E, 864-596-2038.
- Duncan Municipal Court, 153 West Main Street, Duncan, SC 29334, 864-249-8013.
- Federal court, Donald S. Russell Federal Building, 201 Magnolia Street, Spartanburg, SC 29306. There is no clerk's office in that building; questions go to the Greenville clerk, 864-241-2700.
13. When is posted cash returned, and when does the court keep it?
Cash posted with a court is repaid on request once it has served its purpose (S.C. Code 17-15-220). A ten percent deposit is repaid after all bond terms are kept, less restitution the judge orders (S.C. Code 17-15-15). A bondsman's fee is gone for good.
Missing a court date triggers these steps:
- A bench warrant comes first. Ninety days on, the bondsman loses the surety bond unless the person has been handed over (S.C. Code 38-53-70).
- When the miss was an honest error or truly unavoidable, the judge may excuse some or all of the loss (S.C. Code 17-15-180).
- Missing court on purpose is also a separate crime, worth up to $5,000 and five years on a felony (S.C. Code 17-15-90).
A refund comes from the court that collected the money: 864-596-2564 for magistrate bonds, 864-596-2591 for felony bonds.
↑ Back to the question list14. Where are jail account funds and personal items returned?
Booking staff inventory every item and move any cash into the person's jail account. On release, both come back, less anything the person already signed out and any account charges.
A person still in custody may sign a release so a friend or relative can collect their things. That helper needs proper ID. Phone the front desk at 864-596-2607 first to learn when pickups are done. Our money guide explains jail accounts in general.
↑ Back to the question list15. Federal charge: who decides whether the person goes home?
This county sits in the Spartanburg Division of the U.S. District Court for the District of South Carolina, with Cherokee and Union. Hearings may take place at the Donald S. Russell Federal Building, 201 Magnolia Street, Spartanburg, SC 29306, or in Greenville. Clerk's office: 864-241-2700, Carroll A. Campbell, Jr. U.S. Courthouse, 250 East North Street, Greenville, SC 29601. It is open weekdays, 8:30 a.m. to 4:30 p.m.
- The release-or-detention question is settled by the judge at the person's first federal hearing (18 U.S.C. 3142).
- The hearing can be pushed back. The defense may win up to five more days; the government, up to three. During that wait, the person remains in custody.
- Federal defendants stay under U.S. Marshals control from arrest through trial. The office covering this area is at 300 East Washington Street, Room 232, Greenville, SC 29601, 864-232-1566. Ask there which jail has your person.
- Once sentenced, look them up on the Federal Bureau of Prisons inmate locator.
16. Will paying bond lift an ICE detainer?
No. ICE's hold survives a paid state bond. The steps:
- Federal immigration officers (ICE, or Immigration and Customs Enforcement) deliver a Form I-247A to the Detention Center. That paper is the detainer.
- A detainer allows a hold of up to 48 hours after they would otherwise be released (8 CFR 287.7(d)).
- A jail holding anyone on a criminal charge gets 72 hours to look into that person's immigration status. Federal immigration authorities at Homeland Security hear about any unlawful presence found (S.C. Code 23-3-1100).
- Unlawful presence and flight risk are among the points a bond judge must weigh (S.C. Code 22-5-510(D)(4)).
- ICE agents then collect the person. South Carolina's ICE office: 3950 Faber Place Drive, North Charleston, SC 29405, 843-746-9800.
- Find them through the ICE Online Detainee Locator, using full name plus country of birth.
17. Where would a long South Carolina sentence be served?
A jail term of three months or shorter is normally served locally (S.C. Code 24-3-30). Anything longer hands the person to the South Carolina Department of Corrections (SCDC), and SCDC chooses the place (S.C. Code 24-3-20).
- SCDC first runs each newcomer through intake testing, called reception and evaluation. In-person family visits wait until it is done, unless the process drags past 30 days.
- After that, SCDC assigns a prison suited to the person.
- Use the SCDC inmate search to find state prisoners. Its records are current to the previous midnight.
- SCDC's main office: 4444 Broad River Road, Columbia, SC 29210, 803-896-8500.
- Our South Carolina state prisons section profiles every SCDC prison.
18. Is a Spartanburg County arrest handled differently for someone under 18?
Family Court takes almost every case involving a person under 18. The lone exception: a 17-year-old goes to adult court for any felony from Class A to Class D, or a felony whose maximum reaches 15 years (S.C. Code 63-19-20(1)).
- Adult lockups can keep a child six hours at the very most. A child age 10 or under can't be jailed at all (S.C. Code 63-19-820).
- A detention hearing must happen within two days, skipping Saturdays, Sundays and holidays (S.C. Code 63-19-830).
- A judge may send a teen of 14 to 16 with a serious felony up to adult court, after looking into the case and holding a hearing (S.C. Code 63-19-1210).
- Before a hearing, most detained youth are sent to the state Juvenile Detention Complex, 1725 Shivers Road, Columbia, SC 29210, 803-896-9440 (visitation line).
Family Court hears youth cases upstairs, on floor two of 180 Magnolia Street, Spartanburg, SC 29306, 864-596-2588. The county's Department of Juvenile Justice office works from the same building and knows where each local youth is placed: 864-594-0004.
↑ Back to the question listSpartanburg County Bail Bond Instructions
- Bond hearings are usually conducted by magistrates every day at the Spartanburg County Detention Facility at 11:00 a.m., 6:00 p.m., 9:00 p.m., midnight, and thereafter as needed.
- Victims of crimes, when it is requested, are informed of bond proceedings and the release of defendants.
- Victims are entitled to attend bond hearings and/or advise the magistrate of problems they anticipate encountering if a defendant is released on bond.
The Spartanburg County Sheriff may sometimes recommend that you use a bail bond agent licensed to do business in the county.
You can pay a cash bond yourself, or use your home in Spartanburg County, or in some cases the state of South Carolina, but the benefit of using a bail bond agent is that they take responsibility for making sure the inmate shows up for court in Spartanburg County, and if they don't, then they take the responsibility.
The typical fee for a bond will be between 10-20% of the bail amount; usually 15%.
So if an offender has a bail of $10,000.00, their bond will be $1500.00.
Call 864-596-2607 to find out the exact bond (plus other fees) amount, or look it up online by looking up the information on the Spartanburg County inmate locator.
Spartanburg County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
950 California Ave. Spartanburg, SC
864-503-4500
All visits for all facilities are at the Main Jail, not the Annex
Schedule Video Visits online with Securus
- Two (2) 30 minute visitation time slots per week, and One ( 1) 20 or 40 minute remote visit paid for by friends and family.
- Visitors should be present at the jail at least thirty (15) minutes prior to the scheduled visit to Check-in.
- Visitation schedule subject to change.
- A maximum of 2 guests are allowed per an on-site video session
- Only two children are permitted to visit without prior approval at any given time.
- Children count as one of the two approved visitors per visiting slot.
- All visits must be made at least 24 hours in advance.
- Dress professionally and non-seductively. Cover skin. You know what they mean...
- These are the visitation rules...
ON SITE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 8:30 AM - 12:00 PM 1:00 PM - 5:00 PM 6:00 PM - 6:30 PM 8:00 PM - 10:30 PM |
| MONDAY | 8:30 AM - 12:00 PM 1:00 PM - 5:00 PM 6:00 PM - 6:30 PM 8:00 PM - 10:30 PM |
| TUESDAY | 8:30 AM - 12:00 PM 1:00 PM - 5:00 PM 6:00 PM - 6:30 PM 8:00 PM - 10:30 PM |
| WEDNESDAY | 8:30 AM - 12:00 PM 1:00 PM - 5:00 PM 6:00 PM - 6:30 PM 8:00 PM - 10:30 PM |
| THURSDAY | 8:30 AM - 12:00 PM 1:00 PM - 5:00 PM 6:00 PM - 6:30 PM 8:00 PM - 10:30 PM |
| FRIDAY | 8:30 AM - 12:00 PM 1:00 PM - 5:00 PM 6:00 PM - 6:30 PM 8:00 PM - 10:30 PM |
| SATURDAY | 8:30 AM - 12:00 PM 1:00 PM - 5:00 PM 6:00 PM - 6:30 PM 8:00 PM - 10:30 PM |
Spartanburg County Detention Facility - Annex 2 REMOTE (at home) VIDEO VISITATION SCHEDULE
Schedule Video Visits online with Securus
- All visits must be scheduled at least 24 hours in advance.
- Visit cost - 20 MINUTE for $12.99 and 40 MINUTE for $24.98, both for family and attorneys.
- Visitation Schedule subject to change.
REMOTE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 8:30 AM - 12:00 PM 1:00 PM - 5:00 PM 6:00 PM - 6:30 PM 8:00 PM - 10:30 PM |
| MONDAY | 8:30 AM - 12:00 PM 1:00 PM - 5:00 PM 6:00 PM - 6:30 PM 8:00 PM - 10:30 PM |
| TUESDAY | 8:30 AM - 12:00 PM 1:00 PM - 5:00 PM 6:00 PM - 6:30 PM 8:00 PM - 10:30 PM |
| WEDNESDAY | 8:30 AM - 12:00 PM 1:00 PM - 5:00 PM 6:00 PM - 6:30 PM 8:00 PM - 10:30 PM |
| THURSDAY | 8:30 AM - 12:00 PM 1:00 PM - 5:00 PM 6:00 PM - 6:30 PM 8:00 PM - 10:30 PM |
| FRIDAY | 8:30 AM - 12:00 PM 1:00 PM - 5:00 PM 6:00 PM - 6:30 PM 8:00 PM - 10:30 PM |
| SATURDAY | 8:30 AM - 12:00 PM 1:00 PM - 5:00 PM 6:00 PM - 6:30 PM 8:00 PM - 10:30 PM |
Attorneys have access to their clients during the following times:
8:30 AM - 12:00 PM
1:00 PM - 5:00 PM
6:00 PM - 6:30 PM
8:00 PM - 10:30 PM
- Inmates cannot be seen during mealtimes, lockdowns and emergency situations.
- Attorneys may call 864-503-4500 for appointments.
SmartJailMail Video Visitation provides a secure online platform that enables families and friends to conduct live, face-to-face video visits with incarcerated loved ones from home. Using an internet-connected smartphone, tablet, or personal computer equipped with a webcam, visitors can connect directly without traveling to the facility.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit www.smartjailmail.com and sign into your account.
- Register your visitor profile and upload a clear photograph of your government-issued ID (driver's license or passport) for facility background review.
- Wait for email notification confirming facility visitor approval.
- Select Video Visitation, choose the detention facility, and select the inmate.
- Browse the available schedule calendar, select an open time slot, and pay the visitation fee using a credit or debit card.
- Log into the website 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives a visitation notification on their housing unit video kiosk or tablet. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.
Official Provider: SmartJailMail Official Website
Customer Service Telephone: 1-888-253-5178
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by Smart Communications
In addition to Remote Video Visitation, Smart Communications provides electronic messaging and phone calling services:
- SmartJailMail Two-Way Messaging: Send electronic messages and photos directly to an inmate's housing unit kiosk.
• Learn more on our website: Two-Way Messaging Guide | • Visit official vendor page: SmartJailMail Messaging - Smart Inmate Phone Services: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Inmate Phone Time Guide | • Visit official vendor page: Smart Inmate Calling
Spartanburg County Criminal Court Guide
Local criminal cases open with a bond hearing in the magistrate's office inside the Spartanburg County Detention Center, 950 California Avenue, Spartanburg, SC 29303. That building is the Sheriff's main jail for adults whose cases are pending. Annex I, the jail's court holding facility, keeps people brought over for hearings. Here you'll find each court, each step and each number to call.
Start by running the name through the Sheriff's Bookings Search. Then open our Inmates in Custody page, made for arrest and jail questions: who is held tonight, recent arrests, open warrants, charge meanings, mugshots, public defenders and picking up property.
Make your first call to the Magistrate Court Central Office, 864-596-2564. Ask staff which judge has the case now and what day it is set for. Need to get someone home first? Our bail page covers release.
1. Is the charge for a magistrate, a town judge or the circuit court?
The possible penalty decides which court takes a case.
- Magistrate Court tries charges that carry a fine up to $500, jail up to 30 days, or both (S.C. Code 22-3-550). Magistrates also run bond hearings and preliminary hearings.
- Municipal Court tries those same small charges when a town officer arrests someone inside town lines (S.C. Code 14-25-65).
- Shoplifting worth $2,000 or less can be tried in either one, with fines reaching $1,000 (S.C. Code 16-13-110).
- The Court of General Sessions, run by circuit judges, tries felonies and the more serious misdemeanors when the crime happened in this county.
- Family Court takes most charges against anyone younger than 18.
Six jurors sit on a magistrate jury (S.C. Code 22-3-545). The 7th Judicial Circuit is made up of this county and Cherokee County (S.C. Code 14-5-610).
↑ Back to the question list2. Where are the Spartanburg County courthouses?
Nearly all criminal hearings are in the courthouse at 180 Magnolia Street, Spartanburg, SC 29306. Its main line is 864-562-4021.
- Bond Court, inside the Detention Center, 950 California Avenue, Spartanburg, SC 29303, 864-596-3424. Sessions daily.
- Magistrate Court Central Office, 1st Floor, Suite 1119, 864-596-2564, Monday to Friday 8:30 a.m. to 5:00 p.m. Direct lines: criminal 864-596-2566, traffic 864-596-2228, preliminary hearings 864-562-4016, jury trials 864-596-2730.
- Regional magistrates for Regions One, Two and Three. Their own phones have been out of order, so ask the courthouse line above to put you through.
- Court of General Sessions, 864-596-2591, Monday to Friday 8:00 a.m. to 5:00 p.m. Confirm the courtroom by phone. Mail court papers to the Clerk of Court, P.O. Box 3483, Spartanburg, SC 29304.
- Family Court, second floor, 864-596-2588.
A six-story courthouse with 17 courtrooms is being planned on Magnolia Street. Call ahead to confirm where your hearing is.
↑ Back to the question list3. Which towns hold their own court sessions?
A town officer's small charges usually go to that town's judge, who can also set bond (S.C. Code 14-25-115).
- City of Spartanburg Municipal Court moved into the county courthouse on January 22, 2024: 180 Magnolia Street, Suite 1134, Spartanburg, SC 29306 (Courtroom 1E), 864-596-2038. Court meets Monday through Thursday. The office keeps 8:30 a.m. to 5:00 p.m. hours, and its payment window shuts at 4:30 p.m.
- Duncan Municipal Court, Town Hall, 153 West Main Street, Duncan, SC 29334. Clerk: 864-249-8013.
- Lyman keeps a court page on its town site. Town office: 81 Groce Road, Lyman, SC 29365, 864-439-3453.
- Inman lists a municipal court too. City Hall: 20 South Main Street, Inman, SC 29349, 864-472-6200.
- Wellford has a court page. City office: 307 Spartanburg Hwy, Wellford, SC 29385, 864-439-4875.
- Pacolet has a municipal court page. Town office: 180 Montgomery Ave., Pacolet, SC 29372, 864-474-9504.
- Woodruff takes court fine payments online. City Hall: 231 E. Hayne Street, Woodruff, SC 29388, 864-476-8154.
Arrested in Campobello, Chesnee, Cowpens, Greer, Landrum, Reidville or a rural area? Ring the Magistrate Court Central Office at 864-596-2564 to learn which court took the case.
↑ Back to the question list4. What does the bond hearing decide, and what comes next?
Within 24 hours of an arrest, a magistrate holds a bond hearing (S.C. Code 22-5-510). Locally that happens daily at 11:00 a.m., 6:00 p.m., 9:00 p.m. and midnight, plus extra sessions.
- The magistrate explains the charges and fixes the release terms.
- Officers share the criminal history, any pending charges and bonds already in force (S.C. Code 22-5-510(E)).
- Victims are entitled to notice and may speak.
- Anyone unable to afford counsel may apply for the public defender.
A preliminary hearing is possible for charges beyond a magistrate's trial power, but only if the defense asks. The deadline for the request is the 10th day after the bond hearing (Rule 2(a), SCRCrimP). At the hearing, a magistrate weighs whether the State's evidence is strong enough for General Sessions. The preliminary hearing desk is 864-562-4016.
↑ Back to the question list5. How are assault and shoplifting misdemeanors handled locally?
Lower-level charges are tried by a magistrate or a town judge. A guilty plea ends it quickly. Pleading not guilty means a trial, decided by the judge or by six jurors. Two charges that come up often:
- Third-degree assault and battery: a fine of $500 or less, 30 days or less, or both (S.C. Code 16-3-600(E)(2))
- Shoplifting goods worth $2,000 or less: a fine up to $1,000, up to 30 days, or both (S.C. Code 16-13-110(B))
Magistrate jury trials are set through 864-596-2730. Traffic cases run through 864-596-2228.
Some charges can be dropped after a Solicitor's program. Choices include Alcohol Education for certain drinkers under 21, Traffic Education, and an intervention program for domestic violence cases. Apply at 180 Magnolia Street, Spartanburg, SC 29306, weekdays 8:30 a.m. to 4:30 p.m. The Director of Diversion Programs, 864-596-2630, can say whether a charge qualifies.
↑ Back to the question list6. From arrest to sentence, how does a Spartanburg County felony proceed?
All felonies wind up in the Court of General Sessions. A typical route:
- Bond hearing at the jail. The worst charges need a circuit judge instead.
- Preliminary hearing in magistrate court, if the defense asks on time.
- General Sessions. The Solicitor's office picks up the file and chooses how to proceed.
- Plea or trial. The defendant pleads guilty or the case is tried.
- Sentencing, handled by the circuit judge.
Each felony class has its own ceiling. Class A felonies can bring up to 30 years and Class F up to 5, with the other classes in between (S.C. Code 16-1-20). Shoplifting over $2,000 and under $10,000 can bring five years. At $10,000 or more, it can bring ten (S.C. Code 16-13-110(B)).
First-time defendants with nonviolent charges can ask about Pretrial Intervention (PTI). Those who complete PTI see the charge disposed of without a conviction and may apply to expunge it (S.C. Code 17-22-150). PTI costs $100 to apply and $250 to join, and the fees may be waived for anyone who can't pay (S.C. Code 17-22-110). Drug, Mental Health and Veterans treatment courts also run in the county.
↑ Back to the question list7. Are violent felonies treated more strictly?
Yes. Tougher rules apply from bond to sentence:
- Bond judge. A charge that could bring a life term or the death penalty is out of a magistrate's hands. A circuit judge sets that bond (S.C. Code 22-5-510(A)).
- Denial. Some crimes are on the state's violent list. Examples are carjacking, kidnapping, armed robbery and first-degree burglary. For these, a judge may refuse bond after looking at the evidence (S.C. Code 16-1-60).
- Another arrest on bond. The old bond is void by law once a new violent or gun felony case is filed during it. A circuit court hearing follows inside 30 days (S.C. Code 17-15-55(C)).
- PTI shut. Violent crimes and DUI can't go through Pretrial Intervention (S.C. Code 17-22-50).
- Murder. Punishable by 30 years to life, or by death (S.C. Code 16-3-20(A)).
8. Where are the Solicitor's and Public Defender's offices?
Criminal cases for the State in this county and Cherokee County are handled by the 7th Circuit Solicitor. Its diversion team works at 180 Magnolia Street, Spartanburg, SC 29306, 864-596-2630. For a felony court date, use the General Sessions line, 864-596-2591.
Free defense comes from the Public Defender's county office, 180 Magnolia Street, Suite 2137, Spartanburg, SC 29306, 864-596-2561. Its lawyers take General Sessions cases, Family Court juvenile cases, Drug Court and any magistrate or city charge that might mean jail.
- Go to the office to apply. Staff weigh household income and property.
- An investigator meets with anyone who qualifies, and then a lawyer is named.
- South Carolina charges a $40 application fee that the clerk may lower or drop (S.C. Code 17-3-30).
9. How do I find a Spartanburg County case or hearing date?
The county's General Sessions page links to the state Public Index. Open it, press "Accept," and enter a name. It lists court records, not which jail holds someone.
Callers should know the person's legal name and birthday:
- Felony dates: General Sessions, 864-596-2591
- Magistrate cases: 864-596-2566
- City of Spartanburg cases: 864-596-2038
- Juvenile cases: Family Court, 864-596-2588
10. What should a person with an open warrant do?
Deputies in the Sheriff's Warrant Division chase arrest and bench warrants across the county, 864-596-2189. Town officers serve them within town lines. Fugitive lists: the state's PPP Most Wanted Offenders, plus the Marshals' 15 Most Wanted. Clerks can also confirm by phone whether their court issued one. Clearing one goes best with a lawyer along: surrender to the issuing court, or call it about a new court date. General Sessions handles felony bench warrants, 864-596-2591. Magistrate warrants are handled at 180 Magnolia Street, Spartanburg, SC 29306, 864-596-2566.
↑ Back to the question list11. How is a federal charge from this county handled?
Federal charges from here belong to the Spartanburg Division of the U.S. District Court for the District of South Carolina. Hearings may happen in the Donald S. Russell Federal Building, 201 Magnolia Street, Spartanburg, SC 29306, which lacks a clerk's office. Call the Greenville clerk instead, 864-241-2700.
- At the person's first federal appearance, a judge decides on detention or release until trial (18 U.S.C. 3142).
- Deputies from the U.S. Marshals hold each federal prisoner until trial and bring them to court. Their Greenville office, 300 East Washington Street, Room 232, Greenville, SC 29601, 864-232-1566, covers this county as well.
- Pretrial prisoners are often kept in local jails, so ask the Marshals which one.
- Once sentenced, find the person through the Federal Bureau of Prisons inmate locator.
12. How might an ICE detainer shape the criminal case?
The criminal case moves ahead no matter what. The detainer only matters when release time comes.
- The paper ICE uses is Form I-247A, called a detainer, filed with the Detention Center.
- With it, ICE seeks a hold of up to 48 hours after they would otherwise be released (8 CFR 287.7(d)). That gives ICE time to pick the person up.
- South Carolina jails must look into the immigration status of people booked on criminal charges. The check is due within 72 hours. Anyone found here unlawfully is reported to Homeland Security (S.C. Code 23-3-1100).
- Unlawful presence and flight risk are part of every bond decision (S.C. Code 22-5-510(D)(4)).
- Reach ICE at 3950 Faber Place Drive, North Charleston, SC 29405, 843-746-9800. Use the ICE Online Detainee Locator to search ICE custody.
Before any plea, a noncitizen should get legal advice on what it means for their status.
↑ Back to the question list13. After sentencing, where will the person be sent?
If the sentence runs past three months, the person goes to the South Carolina Department of Corrections, and SCDC picks the place (S.C. Code 24-3-20). Shorter time is normally done in the county jail.
- SCDC sorts every newcomer through reception and evaluation, and only then names a prison.
- Follow them on the SCDC inmate search or check custody by calling the SC VINE line, 866-727-2846.
- SCDC headquarters: 4444 Broad River Road, Columbia, SC 29210, 803-896-8500.
- Our South Carolina prison directory lists every state facility.
After prison, supervision runs through the state probation office at 160 Commerce Street, Spartanburg, SC 29306, 864-596-2582.
↑ Back to the question list14. Does a teenager's case go to adult court or Family Court?
Family Court hears children's cases. It sits upstairs in the courthouse, 180 Magnolia Street, Spartanburg, SC 29306, 864-596-2588.
- A detained child must get a hearing within 48 hours, a count that skips weekend days and holidays. The judge decides if there is probable cause to keep holding them (S.C. Code 63-19-830).
- Teens 14 to 16 facing certain serious felonies can be bound over to General Sessions (S.C. Code 63-19-1210).
- Public defenders take juvenile cases. A parent or guardian signs the money form and is responsible for the fee (S.C. Code 17-3-45).
- Most youth detained before court stay at the state Juvenile Detention Complex, 1725 Shivers Road, Columbia, SC 29210, 803-896-9440 (visitation).
The county's Department of Juvenile Justice staff work from 180 Magnolia Street, Spartanburg, SC 29306, 864-594-0004.
↑ Back to the question list15. What rights do victims have in Spartanburg County cases?
Victims in South Carolina have constitutional rights: hearing about court dates, speaking at bond hearings, talking things over with the prosecutor and being repaid for losses (S.C. Const. art. I, § 24). Officers must try to warn them about the arrest and the bond hearing in advance (S.C. Code 16-3-1525).
- Sign up for no-cost custody updates on VINELink South Carolina or at 866-727-2846, in English or Spanish.
- For help, call the Attorney General's Victim Advocacy Division, 803-737-3739.
- Safe Homes takes protection order requests on the third floor of the main courthouse, 180 Magnolia Street, Spartanburg, SC 29306, with no filing fee. Restraining orders are filed in civil magistrate court, 864-596-2564.
Family of the accused should leave the victim alone completely: no calls, texts, visits or messages through friends. Contact can break the bond and lead to new charges.
↑ Back to the question list
McDaniel Supply Company (operated online through the Jail Pack Store) allows family members and friends to purchase pre-approved commissary care packages, snack bundles, meats, personal hygiene kits, and apparel sent directly to an incarcerated loved one. Each package is packed to comply with individual detention center security standards, ensuring smooth intake and housing unit delivery.
Important: Package Deadlines and Delivery Windows Vary
Detention centers do not manage care package deliveries under identical schedules. While some facilities allow weekly orders, others restrict deliveries to bi-weekly or monthly distribution windows, and spending limits vary from jail to jail. You should verify the facility's active cutoff schedule and order allowances by calling them directly. If an order is submitted after the weekly processing deadline, delivery will be held until the following cycle, leaving your loved one waiting an extra cycle for fresh snacks, thermal wear, or personal care supplies.
Step-by-Step Instructions to Place a Commissary Package Order
- Confirm the inmate's legal first and last name, date of birth, and assigned booking or inmate ID number.
- Navigate to www.jailpackstore.com or mcdanielsupplyco.net.
- Select your state and detention center to open the jail's authorized merchandise catalog.
- Search for the inmate to link the purchase directly to their active housing record.
- Select allowable snack foods, candies, personal care goods, and clothing items up to the facility's allowed spending limit.
- Proceed to checkout, enter your debit or credit card billing details, and submit payment.
- Save your digital receipt and confirmation tracking number for your records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive care packages. McDaniel Supply Company prepares the order in secure, tamper-evident packaging and delivers it directly to the jail commissary department. Facility staff inspect the shipment and deliver the items during regular housing unit commissary rounds, where the inmate signs for receipt.
Official Providers: Jail Pack Store | McDaniel Supply Company
Customer Service Telephone: 1-800-822-9388 or 1-912-427-9022
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by McDaniel Supply Company
In addition to Commissary Care Packages, McDaniel Supply provides trust deposit services at participating facilities:
- Inmate Trust Money Deposits: Send money directly into an inmate's jail trust account for independent canteen shopping.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: Jail Pack Store Deposits
Buy Commissary for an Inmate in the Spartanburg County Detention Facility - Annex 2
Spartanburg County Detention Facility - Annex 2 Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
Spartanburg County Detention Facility - Annex 2 allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.
You can buy commissary for an inmate using an online service called McDaniel Supply Company / jailpackstore.com.
There is a monthly limit of $200-300 on how much inmates can spend on commissary items.
This amount is subject to change so call the facility at 864-596-2607 in order to confirm the amount that cannot be exceeded.
Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.
Scroll down for information on the Spartanburg County Detention Facility - Annex 2's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
McDaniel Supply Inmate Trust Deposits allow friends and family members to transfer money directly into an incarcerated person's jail trust and canteen account using a credit or debit card online. Deposited funds give your loved one the financial balance needed to buy personal care goods, over-the-counter medical supplies, stationery, and snacks from the facility commissary.
Important: Facility Banking Policies Vary Across Jails
Once a person is booked and moved to a housing unit, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.
Step-by-Step Instructions to Register and Deposit Funds
- Confirm the inmate's legal first and last name, date of birth, and assigned booking or inmate ID number.
- Navigate to www.jailpackstore.com on your computer or mobile device.
- Click on Secure Inmate Deposit or Make a Deposit.
- Select the state and facility where the inmate is currently detained.
- Search for the inmate to confirm their active housing record matches the facility ledger.
- Enter your deposit dollar amount, review convenience fees, and enter your debit or credit card billing details.
- Submit payment and save the digital confirmation receipt for your financial records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive funds. Once the electronic transaction clears, the balance posts directly to their jail trust ledger according to facility accounting schedules. The inmate can review their updated balance at a dayroom kiosk terminal or on their weekly trust statement and place orders on their regular commissary day.
Official Providers: Jail Pack Store | McDaniel Supply Company
Customer Service Telephone: 1-800-822-9388 or 1-912-427-9022
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by McDaniel Supply Company
In addition to Trust Money Deposits, McDaniel Supply provides direct care package delivery:
- Commissary & Care Packages: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: Jail Pack Store Commissary
Deposit Money for an Inmate in the Spartanburg County Detention Facility - Annex 2
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Spartanburg County Detention Facility - Annex 2 use McDaniel Supply / jailpackstore.
2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 800-822-9388.
3. Deposit cash or use a debit or credit card using a dedicated kiosk for this purpose. The machine is located in the lobby or visitation area of the Spartanburg County Detention Facility - Annex 2.
4. The Spartanburg County Detention Facility - Annex 2 may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The money order should be be made out to either the inmate or the Spartanburg County Sheriff's Office, with the inmate’s name and ID# on the memo line of the check. To confirm this option call the facility at 864-596-2607.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
5. The Spartanburg County Detention Facility - Annex 2 has a reception desk that may accept cash, money orders or cashier checks. Call 864-596-2607 to find out the specific hours for drop off times.
Spartanburg County Detention Facility Annex 2 is part of the Spartanburg County Detention Center, the jail system run by the Spartanburg County Sheriff's Office. It has no mail address of its own. Personal letters for anyone housed there go to the detention center's mail-scanning service, which keeps drug-soaked paper out of the jail, and the inmate reads the scan on a screen. Legal mail, books and money orders go to the Main Jail on California Avenue.
Personal letters and photos, scanned:
Inmate's Full Name & Inmate Number
Spartanburg County Detention Center
PO Box 9133
Seminole, FL 33775
Legal mail, books and money orders, Main Jail:
Inmate's Full Name & Inmate Number
Spartanburg County Detention Center
950 California Ave
Spartanburg, SC 29303
- Money orders: The jail takes U.S. Postal money orders only, and a $3 fee comes off each one. Write the inmate's name and inmate number on it and mail nothing else with it, or the envelope comes back to you. The inmate's full name goes on the "pay to" line. If you are unsure, call 864-596-2607 to confirm.
- Photos: Up to ten per envelope, sized between 2x3 and 5x7. Polaroids are not accepted, and photos showing weapons, drug or alcohol use, or lewd poses are not allowed.
- Who it's from: Your full name and full mailing address go at the top left.
- Pens: Stick with a black or blue pen for every page. Skip markers, crayons, perfume, lipstick, glitter, confetti and drawings.
- Books: Only new paperbacks shipped directly from an online bookseller the jail approves. Used, leather-covered and hardcover books are turned away.
- Magazines and newspapers: Annex 2 inmates get them only as new copies straight from the publisher.
- Legal mail: Mail from attorneys, courts and officials goes to the Main Jail, not to the scanning address.
- Inmate number: Find it with the jail's bookings search.
The lobby kiosk at the Main Jail and online deposits are other ways to add money, and electronic messages are quicker than letters.
Smart Inmate (operated by Smart Communications) provides secure telecommunications services for county detention centers and local correctional facilities. Establishing an AdvancePay prepaid telephone account links calling minutes directly to your mobile phone or landline number, ensuring outbound calls placed by an incarcerated loved one connect without carrier billing interruptions.
Important: Cellular Networks Block Unfunded Inmate Calls
Inmate phone networks do not permit incoming telephone calls, and cellular carriers do not support collect billing from detention centers. While select traditional landlines may support direct monthly carrier billing, wireless smartphones and VoIP lines require an active prepaid calling balance, which you can verify by checking with your telephone service provider. If you do not register online and fund your phone account right away, your loved one will receive an automated disconnect announcement when dialing your number.
Step-by-Step Instructions to Register and Fund a Phone Account
- Visit www.smartinmate.com or call customer care at 1-888-253-5178.
- Click Sign Up and register using your primary 10-digit telephone number and email address.
- Select the state and facility where the inmate is currently housed.
- Locate the inmate using their full legal name or facility booking ID number.
- Choose your deposit amount ($25, $50, or custom amount) and enter your credit or debit card billing information.
- Authorize payment, save your confirmation number, and confirm that your mobile phone does not filter automated correctional phone lines as spam.
What the Inmate Needs to Do
The inmate dials your 10-digit telephone number from any dayroom telephone and keys in their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and connects the call once you press the prompted number to accept. All personal telephone calls are recorded and monitored by facility investigators.
Official Provider: Smart Inmate Official Website
Customer Service Telephone: 1-888-253-5178
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by Smart Communications
In addition to Phone Calling, Smart Communications provides digital messaging and visitation options via its companion portals:
- SmartJailMail Two-Way Messaging: Send electronic messages and photos directly to an inmate's housing unit kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: SmartJailMail Messaging - SmartJailMail Remote Video Visits: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: SmartJailMail Video Visits
Smart Communications provides the SmartJailMail digital communications system, enabling two-way electronic messaging, photo sharing, and digital mail delivery for county jails and correctional facilities across the United States. Messages and approved digital photos clear electronic screening in hours, eliminating postal delays.
Important: Postal Mail Transition and Digital Message Credits Vary
Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across correctional agencies. While some facilities still allow regular handwritten letters, many facilities utilizing Smart Communications have completely eliminated physical mail delivery, redirecting postal letters to a central scanning hub or mandating direct digital messaging, which you can verify by checking facility rules. If you do not register online and purchase message credits immediately, your loved one may face lengthy communication delays while waiting for updates from home.
Step-by-Step Instructions to Register and Send Messages
- Visit www.smartjailmail.com and click Sign Up to create a free user profile.
- Verify your email address and primary telephone number.
- Search for the inmate by selecting the state, detention facility, and entering their legal name or booking ID.
- Send an electronic contact connection request to link your account to the inmate's profile.
- Purchase a messaging credit bundle using a debit or credit card.
- Compose your message in the text editor and attach approved JPEG photos if permitted by facility guidelines.
- Submit your message to the facility's screening queue.
What the Inmate Needs to Do
All electronic correspondence is screened by facility staff before delivery. Once approved, messages appear in the inmate's inbox on their housing unit Smart Communications kiosk or tablet. The inmate opens the message, views attached photos, and types an electronic reply using their available credits.
Official Provider: SmartJailMail Official Website
Customer Service Telephone: 1-888-253-5178
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by Smart Communications
In addition to Two-Way Messaging, Smart Communications operates video visitation and phone services at participating facilities:
- Remote Video Visitation: Schedule and join live face-to-face video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: SmartJailMail Video Visits - Smart Inmate Phone Services: Prepay for phone calling credits so your loved one can call your mobile phone directly.
• Learn more on our website: Inmate Phone Time Guide | • Visit official vendor page: Smart Inmate Calling
Smart Communications deploys secure, corrections-grade handheld tablets (SmartPad) to incarcerated individuals in county detention facilities. Operating on a secure internal wireless network, these devices allow inmates to conduct remote video visits, make voice telephone calls, send and receive electronic messages, stream approved music, read digital books, and access self-help resources directly from their housing pods.
Important: Tablet Hardware Deployment and Rental Rules Vary
Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.
Step-by-Step Instructions to Support and Fund SmartPad Tablets
- Verify that Smart Communications handheld tablets are active at your loved one's specific detention facility.
- Navigate to www.smartjailmail.com on your computer or mobile device.
- Sign into your verified user profile and link the inmate's legal name and booking ID number.
- Select Messaging Credits or Inmate Media Funds to add funds to their available balance.
- Specify your deposit dollar amount, review convenience fees, and enter your credit or debit card billing details.
- Submit payment, save your confirmation receipt, and notify your loved one that their device balance is available.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet using their PIN or biometric scan. Their available balance appears on the screen, allowing them to download songs, read digital books, write messages, and communicate with approved family members. Devices are returned to charging racks during facility count times and for overnight storage.
Official Provider: SmartJailMail Official Website
Customer Service Telephone: 1-888-253-5178
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by Smart Communications
In addition to Tablet Services, Smart Communications provides several other communication, financial, and visitation options:
- SmartJailMail Two-Way Messaging: Send electronic messages and photos directly to an inmate's housing unit kiosk.
• Learn more on our website: Two-Way Messaging Guide | • Visit official vendor page: SmartJailMail Messaging - Remote Video Visitation: Schedule and join live face-to-face video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: SmartJailMail Video Visits - Smart Inmate Phone Services: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Inmate Phone Time Guide | • Visit official vendor page: Smart Inmate Calling - Inmate Trust & Commissary Deposits: Send money directly into an inmate's jail trust account for independent commissary spending.
• Learn more on our website: Trust Deposits Guide | • Visit official vendor page: Smart Communications Deposits
Spartanburg County County Jails
Spartanburg County Juvenile Facilities
- Jail (Main): 864-596-2607
- Sheriff: 864-503-4500
The Spartanburg County Detention Facility - Annex 2 serves the following cities and towns of Spartanburg County: Boiling Springs, Campobello, Chesnee, Cowpens, Duncan, Enoree, Glendale, Greer, Inman, Landrum, Lyman, Mayo, Moore, Pacolet, Reidville, Roebuck, Spartanburg, Startex, Una, Wellford, Whitney and Woodruff.