Decatur County Detention Center Inmate Phone & Email
Decatur County Detention Center Inmate Phone Service - Registering and Cost
An inmate in the Decatur County Detention Center can call you using one or more of the following three methods, however during booking the facility allows each offender at least one free call to a friend, family member or bond company.
1. If your phone service - usually your land line - accepts collect calls, then they can call you collect. Note: Mobile phones don't usually accept collect calls.
2. The Decatur County Detention Center's commissary will sell your inmate a pre-paid calling card from Inmate Sales that they can use to phone you or others.
3. The inmate can call you using credits or money that you or someone else purchases from Inmate Sales. Call 702-829-3001 for help setting up your account.
When your inmate is booked into Decatur County Detention Center, they provide a list of a limited number of people that they will allow to visit them and make phone calls to. These must be approved by the facility first.
Further information, including cost, daily phone call limits and times of the day and evening when calls can be made, including a complete list of Frequently Asked Questions and Answers, is below.
Decatur County Detention Center
Address:
21 S. South Street
Decaturville, TN 38329
Phone:
731-852-3703
Inmate Sales Inmate Phone Systems
Decatur County Detention Center uses Inmate Sales, also known as Combined Public Communications (CPC) for their inmate phone system.
With Inmate sales you can purchase up to three different types of phone service to be used between you and your inmate.
They are:
- Direct Pay Accounts - Your inmate can use funds to call one specific phone number designated by you. You control everything.
- PIN Debit Accounts - Your inmate can make calls to any phone number. They control everything but the funding.
- Prepaid Calling Cards - Your inmate can call any phone number using the card, but they must have the calling card ID number to make calls.
You can set up your account and purchase the plan you want online or by calling 877-998-5678 and speaking to an agent.
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Inmate Sales (Combined Public Communications - CPC) provides telecommunications services that allow incarcerated individuals to place outbound voice calls from dayroom telephones or handheld tablets to family and friends. Because correctional facilities do not permit incoming calls, funding an Inmate Sales prepaid account links calling credits directly to your phone number so calls connect without carrier restrictions.
Important: Mobile Phones Automatically Block Inmate Collect Calls
Cellular phone carriers automatically reject standard collect calls originating from jail phone systems. While some residential landlines might permit direct monthly billing, mobile devices and internet-based telephone lines require an active prepaid calling balance, which you can verify by checking with your provider. If you do not register online and fund an Inmate Sales account right away, your loved one will receive an automated disconnect announcement when attempting to call your number.
Step-by-Step Instructions to Register and Fund a Phone Account
- Visit www.inmatesales.com or call customer care at 1-877-998-5678.
- Click New User and register using the primary 10-digit telephone number where you want to receive calls.
- Select the state and facility where the inmate is currently detained.
- Link the inmate to your profile using their full legal name and booking ID number.
- Select Prepaid Collect Phone or Direct Inmate PIN Debit.
- Select your deposit dollar amount and enter your debit or credit card billing details.
- Submit payment, record your confirmation number, and confirm that your mobile phone allows calls from automated or unknown correctional numbers.
What the Inmate Needs to Do
The inmate dials your 10-digit telephone number from any dayroom telephone or tablet and keys in their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and connects the call once you accept the automated prompt. All personal telephone conversations are recorded and monitored by facility staff.
Official Provider: Inmate Sales Official Website
Customer Service Telephone: 1-877-998-5678 or 1-702-829-3001
Support Hours: Monday – Friday, 8:00 AM – 11:00 PM EST; Saturday, 9:00 AM – 5:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by Inmate Sales (CPC)
In addition to Phone Calling Accounts, Inmate Sales provides several other communication and visitation channels:
- Inmate Tablets & Digital Media: Discover educational programs, phone access, and entertainment offered on facility tablets.
• Learn more on our website: Tablet Programs Guide | • Visit official vendor page: Inmate Sales Tablets - Two-Way Texting & Messaging: Send digital text messages and photos directly to an inmate's device.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: Inmate Sales Messaging - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Inmate Sales Video Visits - Commissary & Care Packages: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: Inmate Sales Commissary
How Does an Inmate make a call from Decatur County Detention Center?
Inmates at Decatur County Detention Center cannot receive phone calls from you, but they can make them as long as they have either a prepaid calling card number (which you need to purchase online or over the phone), or they have an account set up for them by you to either be able to call you direct to your phone or to be able to phone anyone they choose. Either Way, you have to fund these accounts.
With Inmate sales you can purchase up to three different types of phone service to be used between you and your inmate.
They are:
- Direct Pay Accounts - Your inmate can use funds to call one specific phone number designated by you. You control everything.
- PIN Debit Accounts - Your inmate can make calls to any phone number. They control everything but the funding.
- Prepaid Calling Cards - Your inmate can call any phone number using the card, but they must have the calling card ID number to make calls.
You can set up your account and purchase the plan you want online or by calling 877-998-5678 and speaking to an agent.
Communicating by Email (Text) with an Inmate
Decatur County Detention Center uses the services of Inmate Sales to allow text messaging communication between inmates and their friends and family.
Chirping is the product name for inmate texting.
This product allows inmates to send chirps (texts) to friends and family members.
Here's how it works:
- First you must register, and then funds are added to the inmate's account. If you want to pay by phone, call 877-998-5678.
- When an inmate gets the device they may send 5 free automated messages each day for the first three days of possession of the chirping device.
- These automated messages will inform the person the inmate Chirped who is sending the Chirps and the facility they are Chirping from.
- It will then ask them to go to a direct link to the inmate's account on the Inmate Sales website.
- The website will then instruct them to use a credit card to put money on the inmate's account.
Cost of Chirping:
- If an inmate has available funds on their chirping device they will be able to chirp any cell phone and that chirp will appear to be a normal text.
- If you wish to stop receiving Chirps from an inmate, reply to the Chirp with STOP.