Jackson County Jail
Jackson County Jail
Looking for someone in custody? The inmate search tool shows everyone currently held at the 112-bed Jackson County Jail, and staff can answer questions around the clock at 931-268-6226.
Anyone arrested in the county on misdemeanor or felony charges comes through this facility for booking and processing. Depending on the charges, they may be held until they are bonded out, released on their own recognizance, or kept in custody until their trial is over.
People sentenced to under a year serve that time at this jail. Longer sentences are served in the Tennessee State Prison System or the Federal Bureau of Prisons.
This page covers the visitation schedule, adding funds to an inmate’s account, mail rules, phone calls from inmates, voicemail, email and texting, tablet rentals, how to post bail, and commissary orders.
Keep the inmate’s jail ID or booking number handy, because most mail and messaging services require it. If you can’t find it online, call Jackson County Jail at 931-268-6226.
Inmate Services
Other Jails and Prisons
To search for an inmate in the Jackson County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 931-268-6226 for the information you are looking for. You can also look up a Jackson County offender's Criminal Court Case online, or any offender that was arrested in the state of Tennessee.
Tennessee also keeps a public database of all their felony offenders.
Jackson County Jail Inmate Search
The Jackson County Jail maintains an average of 112 offenders in custody on any given day. The Jackson County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Jackson County law enforcement agencies arrest and detain approximately 2,240 offenders.
The following charts of Jackson County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the Jackson County Corrections Department, the state of Tennessee Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Jackson County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Jackson County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years.
⇓ Learn more ⇓ Show lessINTERESTING FACTS about the Jackson County Jail: In early 2023, a new jail expansion was opened, that added 100 beds to the facility, bringing the new capacity to 112 beds. The xpansion also included a new kitchen, booking area, and an HVAC system . This jail prides itself in having special dinners at Holidays for all inmates.
The Jackson County Jail is responsible for the housing and care of those who are accused or convicted of committing a misdemeanor or felony in Jackson County as they wait for their trial or as they serve their sentence, usually less than one year.
It serves many law enforcement organizations including the Sheriff’s Department, local police, Immigration, and other surrounding counties as needed.
If you have questions regarding an inmate or the programs and services provided, the staff can be reached at 931-268-6226, and an online listing of all the detainees is published for your own investigation.
Upon intake, the booking process is completed, which includes a medical screening, fingerprinting and mugshots, DNA sample, along with an assessment to determine security needs, medical needs, mental health requirements, and housing assignment.
Staff is available to transport all inmates to court dates and any medical appointments or emergency needs, as well as inspecting all mail for contraband, receiving commissary funds and other money for inmates, maintaining the safety of the community and the security of the facility, and other tasks.
The Jackson County Jail also provides several other services to inmates including basic needs in meals, laundry, and hygiene items, and programs including AA, counseling, religious programs, education, recreation, and opportunities to grow social and life skills.
Along with the efforts made by the staff, reduced recidivism is seen when inmates are able to stay in contact and supported by their family or friends who are not incarcerated so mail, phones, and visits are provided.
Visits are in person, and are via video and an account is created online to book and complete visits, allowing both visitors and inmates to schedule a visit.
Phone accounts are also registered online, and allow for inmates to make outgoing calls during the daytime and evening hours when they are not participating in a task or program.
Information for money for an inmate’s commissary can be found on our Inmate Money page.
All personal mail is sent to:
Inmate's Full Name & Inmate ID#
Jackson County Jail
620 Hospital Drive
Gainesboro, TN 38562
Staff will open each piece and look for contraband, which is removed before it is given to the inmate.
Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:
Inmate's Full Name & Inmate ID#
Jackson County Jail
620 Hospital Drive
Gainesboro, TN 38562
- Jail (Main): 931-268-6226
- Sheriff: 931-268-6226
What is the booking process for the Jackson County Jail?
After being arrested, the offender is brought to the Jackson County Jail for booking, which is the detailed process of identifying, classifying, deciding on charges, and whether the person will either be released on their own recognizance, allowed to be released on bail, or moved into the jail until their court date.
The first thing every newly arrested person must do is close their mouth. Everything an offender says may be used against them, so the best thing to do is remain silent when questioned about the arrest and what led to it.
These are the steps of booking someone into the Jackson County Jail:
- Personal identification.
- Mugshot(s).
- Questions about medical history, mental health, drug and alcohol use, and gang affiliations.
- Possible DNA.
- Full body search.
- Property forfeiture.
- Free phone call.
If you have any questions about when you can pay an offender's bond and what the cost will be, call the facility at 931-268-6226.
How do you pay bail for someone who has been arrested in Jackson County?
When an offender is arrested and brought to the Jackson County Jail in Gainesboro for booking, there are several outcomes after being processed.
1. The offender will be released with no bail, promising to return on a specific date to appear before a judge in either Municipal or Jackson County Court.
2. The offender is ordered to remain in jail until their court date.
3. The offender is allowed to be released after paying a specified bond or bail. Call 931-268-6226 to get the exact amount.
The payment of an offender's bail or bond can take many shapes.
- A cash bond is paid in full at the jail's bonding window or the clerk of court, usually by cash, cashier's check or money order, and many jails also take debit or credit cards through a lobby kiosk or an online bond vendor for an added fee; bring the inmate's full name and booking number, and the jail's number is 931-268-6226.
- It can be paid using a bail company, licensed to do business in Jackson County.
- Many courts accept land or a home as bond collateral; the owner shows clear title and equity of at least the bond amount, often double, using a deed and a recent tax or appraisal value, and the court that set bail approves the property.
For detailed Frequently Asked Questions and Answers about the entire bail process in Jackson County Tennessee, check out the Jackson County Jail Bail Page.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Jackson County Jail? What is the Schedule?
Jackson County Jail Inmate Video Visitation Schedule
620 Hospital Drive
Gainesboro, TN 38562
931-268-6226
- Only those listed on an inmate's Visitation Form will be permitted to visit. Inmates are given this form when they are assigned a cell.
- Visitors must have a current, valid photo identification (such as a driver's license) in order to visit.
- All visitors, on their first visit, must complete a Visitor Information Form. They will then be checked to determine whether they have any outstanding warrants.
- Visitors under the age of 18 must be accompanied by a parent or guardian who is on the approved list, do not need to be listed on an approved visitation list themselves.
- Each inmate is allowed one hour of visitation per week on their assigned day and time. You must check with your inmate for this date and time.
- Requests for exceptions and special requests must be forwarded through a Corrections Officer to a Shift Supervisor for approval.
- A Shift Supervisor may extend visits by reason of distance traveled, past infrequent visits, or other reason.
INMATES ARE ASSIGNED A TIME BASED ON THEIR CELL ASSIGNMENT - Check with them.
ON SITE PERSONAL VISITS
| DAY | TIME |
| SUNDAY | 9:00AM - 8:00PM |
| MONDAY | 9:00AM - 8:00PM |
| TUESDAY | 9:00AM - 8:00PM |
| WEDNESDAY | 9:00AM - 8:00PM |
| THURSDAY | 9:00AM - 8:00PM |
| FRIDAY | 9:00AM - 8:00PM |
| SATURDAY | 9:00AM - 8:00PM |
City Telecoin Remote Video Visits
- Approved visitors can schedule a video call (visit) with an inmate online using City Telecoin.
- No scheduling needed.
REMOTE INMATE VIDEO CALLS
| DAY | TIMES |
| SUNDAY | 8:00AM - 9:00PM |
| MONDAY | 8:00AM - 9:00PM |
| TUESDAY | 8:00AM - 9:00PM |
| WEDNESDAY | 8:00AM - 9:00PM |
| THURSDAY | 8:00AM - 9:00PM |
| FRIDAY | 8:00AM - 9:00PM |
| SATURDAY | 8:00AM - 9:00PM |
Inmate Visitation
IMPORTANT - All remote visitation at the Jackson County Jail is conducted by City Tele Coin video.
You can visit your inmate at the jail, or from your own device or computer at home.
The Jackson County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.
Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.
If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.
Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.

All Video Visitation services are provided by City Tele Coin.
To register for a direct pay account visit www.CityTeleCoin.com.
After your account has been created you can download the City Tele Coin app from iTunes or Google Play.
To video chat and send emails using the app or the City Tele Coin website, select Jackson County Jail to set up a remote account for the inmate.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 931-268-6226 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Jackson County Jail?
Jackson County Jail Inmate Visitation
IMPORTANT - All remote visitation at the Jackson County Jail is conducted by City Tele Coin video.
You can visit your inmate at the jail, or from your own device or computer at home.
The Jackson County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.
Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.
If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.
Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.

All Video Visitation services are provided by City Tele Coin.
To register for a direct pay account visit www.CityTeleCoin.com.
After your account has been created you can download the City Tele Coin app from iTunes or Google Play.
To video chat and send emails using the app or the City Tele Coin website, select Jackson County Jail to set up a remote account for the inmate.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 931-268-6226 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Jackson County Jail?
How to Deposit Money Online for an inmate in Jackson County Jail
Jackson County Jail uses McDaniel Supply Company for their inmate commissary.
McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will send the money to your inmate at Jackson County Jail.
JailPackStore has a very cumbersome website that requires you to:
1. register,
2. add a credit or debit card, and then
3. locate your inmate, before you can even deposit funds.
Maximum Deposit - $300
Fee to Deposit Money using a credit or debit card -
- $3.95 to deposit $10.00 - 25.00
- $6.95 to deposit $25.01 - 100.00
- $8.95 to deposit $100.01 - 200.00
- $10.95 to deposit $200.01 to 300.00
Any money that you deposit and don't immediately send will be held as a credit on your account for future disbursement or spend.
For full instructions on how to deposit money to your inmate online, what the fees are, and how to save money doing it this way, check out our inmate money page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 931-268-6226 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Jackson County Jail?
How to Make and Receive Phone Calls from an Inmate in Jackson County
To register and sign up for a phone account with City Tele Coin to communicate with your Jackson County Jail inmate, follow the instructions below:
- Register and create an account with City Tele Coin.

- City Tele Coin Phone Services include prepaid accounts that let your inmate in Jackson County Jail call you and others.
- You can also send and receive secure messages with your inmate.
- This is a fee-based service. Check current call rates with City Tele Coin before you add money.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Jackson County, visit our full page guide.
NOTE: Calls may be recorded or monitored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 931-268-6226 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Jackson County Jail, and what can I send them?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 931-268-6226 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Jackson County Jail, and what can I purchase?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 931-268-6226 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Jackson County Jail using an Online Messaging Service?
Jackson County Jail contracts with City Telecoin for phone and remote video visitation, and has added secure messaging, a form of delayed email.

City Telecoin also has a secure messaging service that allows you and your inmate to send and receive messages electronically (after being read by the jail).
How to Have Remote Video Visits and Email Communication with an Inmate in Jackson County
To register and sign up for a remote visitation account with City Tele Coin to communicate with your Jackson County Jail inmate, follow the instructions below:
- Register and create an account with City Tele Coin.
- City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
- You can also send and receive secure messages and use them to make and receive phone calls with your Jackson County inmate.
- This is a fee based service.
- For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: onlinesupport@citytelecoin.com.
- Visit Inmate 'at the jail' information.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Jackson County, visit our full page guide.
NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 931-268-6226 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Jackson County Jail have Access to Tablets or Computers?
Jackson County Jail now offers City Tele Coin Tablets to their inmates.
City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
The tablets can be rented or used on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Register here. It is recommended you use Chrome or Firefox.
- You get charged a full month even if it's only used for a partial month.
- No activation or early termination fees.
- Your inmate will recieve their tablet in 3-5 business days, after you pay.
Questions:
- By phone - 318-746-1114
- By email - onlinesupport@citytelecoin.com
Jackson County Jail now offers City Tele Coin Tablets to their inmates.
City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
Ask City Tele Coin whether tablets at this jail are rented by the month. The tablets are not directly connected to the internet, and inmates can use them for activities such as:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Register here. It is recommended you use Chrome or Firefox.
- Ask City Tele Coin how tablet use is billed.
- No activation or early termination fees.
- Ask City Tele Coin whether, and how soon, the inmate gets a tablet after you pay.
Questions:
- By phone - 318-746-1114
- By email - onlinesupport@citytelecoin.com
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 931-268-6226 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Jackson County?
Nearby counties
The Jackson County Jail serves the following cities and towns of Jackson County: Gainesboro and Granville.