Jackson County Jail & Sheriff Inmate Commissary

Jackson County Jail & Sheriff

Address:
620 Hospital Drive
Gainesboro, TN 38562

Phone:

(931) 268-0180

Jackson County Jail & Sheriff Commissary Carepacks

Jackson County Jail & Sheriff contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Tennessee.
3. Select Jackson County Jail & Sheriff.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected].
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Jackson County Jail & Sheriff staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Jackson County Jail & Sheriff's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.


*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

Jackson County Jail & Sheriff Inmate Commissary Announcement - January 4, 2023

Jackson County Jail & Sheriff staff announced today that commissary deposits for inmates can be made online, by telephone, by using the Kiosk in their lobby or by sending postal money orders or bank cashier checks to the following address:
620 Hospital Drive
Gainesboro, TN 38562

or

620 Hospital Drive
Gainesboro, TN 38562

Instructions on how inmate commissary deposits can be made online or by telephone can be found by scrolling down this page.

This facility is using a third-party inmate commissary service which allows friends and family to send snacks, hygeine products, stationary supplies and other products directly to their inmate. If you have any questions, call the Jackson County Jail & Sheriff at (931) 268-0180.

Complete information is listed on this page.

Can Inmates at the Jackson County Jail & Sheriff Get Hot Takeout Food Delivered?

Jackson County Jail & Sheriff may offer hot 'take-out' style food for their inmates using the Access Securepak website. This food needs to be ordered online, or by phone by calling 800-546-6283, by you.
This program is not available in all facilities that use Access Securepak, but is rolling out in new facilities daily... check their website to see if it's available in Jackson County Jail & Sheriff today.


Some of the food offered includes pizza, hamburgers, cicken sandwiches, donuts and french fries. 

Commissary Money Deposits

Jackson County Jail & Sheriff uses Access Corrections Secure Deposits (also known as 'Smart Deposit') for depositing money into an inmate's account. 

The information below provides you complete instructions regarding the Jackson County Jail & Sheriff:
- Inmate Accounts and Deposits,
- Commissary Information,
- Depositing Money Online,
- Mailing Inmate Money, and
- What 'property' Jackson County Jail & Sheriff inmates are allowed to have in jail and/or have dropped off to them.
Follow the instructions below on this page exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.

How to Have Remote Video Visits and Email Communication with an Inmate in Jackson County

To register and sign up for a remote visitation account with City Tele Coin to communicate with your Jackson County Jail & Sheriff inmate, follow the instructions below:

  • Register and create an account with City Tele Coin.
  • City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
  • You can also send and receive secure messages and use them to make and receive phone calls with your Jackson County inmate.
  • This is a fee based service.
  • For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: [email protected].
  • Visit Inmate 'at the jail' information.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Jackson County, visit our full page guide

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.


 

How to Make and Receive Phone Calls from an Inmate in Jackson County

To register and sign up for a phone account with City Tele Coin to communicate with your Jackson County Jail & Sheriff inmate, follow the instructions below:

  • Register and create an account with City Tele Coin.
  • City Tele Coin Phone Services include Prepaid Accounts and Calling Cards for your inmate in Jackson County Jail & Sheriff to call you and others.
  • You can also send and receive secure messages with your inmate.
  • This is a fee based service, but regular calls are capped at $0.21 per minute and collect calls capped at $0.25 per minute.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Jackson County, visit our full page guide

NOTE: All phone conversations and messages are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.


 

How to Send a Secure Email Message to an Inmate in Jackson County

To send a secure email message to an inmate in Jackson County Jail & Sheriff follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Tennessee, then select Jackson County Jail & Sheriff, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Jackson County Jail & Sheriff check out our Secure Messaging Guide for Jackson County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Jackson County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Jackson County Jail & Sheriff follow these steps:

  • Select Tennessee, then select Jackson County Jail & Sheriff, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Jackson County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Jackson County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Jackson County Jail & Sheriff check out our Commissary Instructions Page for Jackson County.


 

How to Send Money to an Inmate in Jackson County

To send commissary money to an inmate in Jackson County Jail & Sheriff follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Tennessee, then select Jackson County Jail & Sheriff, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Jackson County Jail & Sheriff.


 

Frequently Asked Questions

Does the Jackson County Jail & Sheriff allow packages to be shipped to an inmate?
Yes. The Jackson County Jail & Sheriff uses an online service called Access Securepak in which friends and family members can order everything from snacks, candy and hot food to clothes, stationary and electronics, and have them shipped directly to any inmate. The prices are reasonable and ordering is easy. Learn more about ordering Access Securepak packages online for an inmate in the Jackson County Jail & Sheriff. If you want to order by phone call 800-546-6283.

What kind of things can an inmate in the Jackson County Jail & Sheriff buy in commissary?
The Jackson County Jail & Sheriff allows a wide variety of food, snack foods, candy, clothing, electronics and other items to be purchased by inmates either through their commissary or by friends and family members sending in care packages from a third-party vendor called Access Securepak. All of the snacks and candy are brand name items that they are used to purchasing on the outside. Learn more about ordering Access Securepak packages online for an inmate in the Jackson County Jail & Sheriff. If you want to order by phone call 800-546-6283.

Why do inmates in the Jackson County Jail & Sheriff need commissary?
Inmates in the Jackson County Jail & Sheriff do not necessarily need commissary, as the jail provides the with the minimum food and hygiene products they need to subsist. But jail is a very stressful place, and by having a daily snack, or using a soap, shampoo or toothpaste that are used to using on the outside can bring a certain amount of normalcy and comfort to their life inside. Learn more about ordering Access Securepak packages online for an inmate in the Jackson County Jail & Sheriff. If you want to order by phone call 800-546-6283.

Are commissary items used for gambling in the Jackson County Jail & Sheriff?
Yes. Because inmates do not have access to actual cash money in the Jackson County Jail & Sheriff, snacks, candy, brand name hygiene products and other sundries inmates can get from commissary and care packages you ship to them are used as currency, thus for gambling. In addition to gambling, commissary items can be used to purchase services such as haircuts, tattoos and cell cleaning. Unfortunately, in many cases, commissary items are also used to purchase protection from other inmates who wish them harm. If your inmate is needing more than $10 a day for commissary, they are getting pretty fat or are using the items they purchase for gambling purposes or personal protection. Learn more about inmate commissary in the Jackson County Jail & Sheriff.

How much money should you send an inmate in Jackson County Jail & Sheriff for commissary?
A reasonable amount of commissary money you should send your inmate is whatever your budget allows. While jail is stressful for an inmate, it is just as stressful for their family members or loved ones on the outside. You are the one that still has bills to pay; rent, utilities, food, phone, children's needs, gas, car payments and all the other stresses of life. As hard as the pressure you are getting to send money, your needs and the children's come first. Jackson County Jail & Sheriff limits the inmates to receiving no more than $300-400 per month in commissary money and/or care packages, not including phone expenses, but realistically an inmate can get by on less than $100 per month of products and be comfortable. Learn more about inmate commissary in the Jackson County Jail & Sheriff.

I didn't get the items from Access Securepak that I ordered. Can I get a refund?
Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Jackson County Jail & Sheriff staff. They will not take your word for missing or broken items. You must get the jail staff to report it if you want a refund. Learn more about refunds from Access Securepak in the Jackson County Jail & Sheriff. Call the jail at (931) 268-0180 or if you want to discuss a problem call 800-546-6283.