Jackson County Jail & Sheriff Remote Inmate Video Visits

How to Have Remote Video Visits and Email Communication with an Inmate in Jackson County

To register and sign up for a remote visitation account with City Tele Coin to communicate with your Jackson County Jail & Sheriff inmate, follow the instructions below:

• Register and create an account with City Tele Coin.
• 
• City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
• You can also send and receive secure messages and use them to make and receive phone calls with your Jackson County inmate.
• This is a fee based service.
• For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: [email protected].
• Visit Inmate 'at the jail' information.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Jackson County, visit our full page guide. 

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.

How to Make and Receive Phone Calls from an Inmate in Jackson County

To register and sign up for a phone account with City Tele Coin to communicate with your Jackson County Jail & Sheriff inmate, follow the instructions below:

• Register and create an account with City Tele Coin.
• 
• City Tele Coin Phone Services include Prepaid Accounts and Calling Cards for your inmate in Jackson County Jail & Sheriff to call you and others.
• You can also send and receive secure messages with your inmate.
• This is a fee based service, but regular calls are capped at $0.21 per minute and collect calls capped at $0.25 per minute.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Jackson County, visit our full page guide. 

NOTE: All phone conversations and messages are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

How to Send a Secure Email Message to an Inmate in Jackson County

To send a secure email message to an inmate in Jackson County Jail & Sheriff follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Tennessee, then select Jackson County Jail & Sheriff, and then the inmate you want to send your message to.
• Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
• NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Jackson County Jail & Sheriff check out our Secure Messaging Guide for Jackson County.

How to Send a Carepack Commissary Package Directly to an Inmate in Jackson County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Jackson County Jail & Sheriff follow these steps:

• Select Tennessee, then select Jackson County Jail & Sheriff, and then select the 'Send a Package Order' option.
• Register and create an account with Access Securepak, for Jackson County.
• 
• Choose the inmate and the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Jackson County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Jackson County Jail & Sheriff check out our Commissary Instructions Page for Jackson County.

How to Send Money to an Inmate in Jackson County

To send commissary money to an inmate in Jackson County Jail & Sheriff follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Tennessee, then select Jackson County Jail & Sheriff, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Jackson County Jail & Sheriff.