Address:
620 Hospital Drive
Gainesboro, TN 38562
Phone:
(931) 268-0180
The information below provides you complete instructions regarding the Jackson County Jail & Sheriff:
- Inmate Accounts and Deposits,
- Commissary Information,
- Depositing Money Online,
- Mailing Inmate Money, and
- What 'property' Jackson County Jail & Sheriff inmates are allowed to have in jail and/or have dropped off to them.
Follow the instructions below on this page exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.
Jackson County Jail & Sheriff staff announced today that deposits for inmates must either be made online, by telephone, by using the Kiosk in their lobby or by sending postal money orders or bank cashier checks to the following address:
620 Hospital Drive
Gainesboro, TN 38562
or
620 Hospital Drive
Gainesboro, TN 38562
Instructions on how inmate deposits can be made online or by telephone can be found by scrolling down this page.
In certain circumstances, cash may still be accepted by jail personnel during 9:00AM and 4:00PM, Monday thru Friday, or when you come to the facility for visitation. Call (931) 268-0180 if you have any questions.
Complete information is listed on this page. Failure to follow instructions will result in your payment not being credited properly, or being returned to you.
Inmate Money Deposit Instructions for Jackson County Jail & Sheriff
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.
Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132
Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: [email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.
Jackson County Jail & Sheriff Commissary Instructions
Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel
Registration Process:
1. Register here.
2. Select Tennessee.
3. Select Jackson County Jail & Sheriff.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected].
* You can write them at:
Access Securepak
10880 Linpage Place
St. Louis, MO 63132
* You can Live Chat with a Representative online: (bottom left corner of page)
Monday-Friday, 7:30 a.m.–11 p.m. CST,
and Saturdays, 10 a.m.–4 p.m. CST.
*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Jackson County Jail & Sheriff staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Jackson County Jail & Sheriff's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.
*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.
What is the Maximum Amount You Can Add to an Inmate's Account?
All Jails have limits on how much money an inmate can have on the books at any one time.
They also have limits on how much you can deposit for an inmate at a time.
The standard monthly limit an inmate can spend is between $300 and $400. After signing up for Access Corrections Secure Deposits, and choosing your inmate, you will be instructed on what the maximum deposit and frequency is for your inmate and Jackson County Jail & Sheriff.
What Can You Purchase for an Inmate's Commissary at Jackson County Jail & Sheriff
Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel
Registration Process:
1. Register here.
2. Select Tennessee.
3. Select Jackson County Jail & Sheriff.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected].
* You can write them at:
Access Securepak
10880 Linpage Place
St. Louis, MO 63132
* You can Live Chat with a Representative online: (bottom left corner of page)
Monday-Friday, 7:30 a.m.–11 p.m. CST,
and Saturdays, 10 a.m.–4 p.m. CST.
*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Jackson County Jail & Sheriff staff. They will not honor reports of discrepancies from inmate's families or friends.
Access Securepak is the Jackson County Jail & Sheriff's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.
Here is a sample of what you can purchase for your inmate:
Food
Hygiene
Apparel
Electronics
*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.
Who can Add Money to an Inmate's Account?
Anybody can contribute to an inmate's 'books' or commissary fund as long as there isn't a no-contact order in place.
Because of the ability for family members and friends to deposit money online using a credit or debit card at Access Corrections Secure Deposits, jail inmates at Jackson County Jail & Sheriff can now receive funds from anywhere in the world.
Why Do Inmates in Jackson County Jail & Sheriff need Commissary?
Since inmates are not allowed to possess cash money while in custody, the Jackson County Jail & Sheriff allows the inmate's family and/or friends to purchase products online from Access Secure Pak.
This allows them to obtain items such as personal hygiene products, snacks, apparel, electronics and stationery supplies. Otherwise they go without, and you don't want them to be obligated to others for their basic needs.
Medical Copays, Jail Fees and other Inmate Expenses
Many jails debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.
Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have after things are deducted.
A quick call to the Jackson County Jail & Sheriff at (931) 268-0180 will let you know how much is deducted from the books for each fee related to medical issues or other jail expenses.
Important Tips and Information About Your Inmate's Commissary
Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.
Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.
If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the Jackson County Jail & Sheriff and ask to investigate. If an inmate is being targeted, they will intervene and have the victim placed in protective custody, away from the general population.
Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.
Click here to purchase commissary online for your inmate at Jackson County Jail & Sheriff.
To register and sign up for a remote visitation account with City Tele Coin to communicate with your Jackson County Jail & Sheriff inmate, follow the instructions below:
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Jackson County, visit our full page guide.
NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.
To register and sign up for a phone account with City Tele Coin to communicate with your Jackson County Jail & Sheriff inmate, follow the instructions below:
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Jackson County, visit our full page guide.
NOTE: All phone conversations and messages are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.
To send a secure email message to an inmate in Jackson County Jail & Sheriff follow these steps:
For all information on how to Text/Email an Inmate in Jackson County Jail & Sheriff check out our Secure Messaging Guide for Jackson County.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Jackson County Jail & Sheriff follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Jackson County Jail & Sheriff check out our Commissary Instructions Page for Jackson County.
To send commissary money to an inmate in Jackson County Jail & Sheriff follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Jackson County Jail & Sheriff.
How do you deposit money in the Commissary Account of a Jackson County Jail & Sheriff inmate online?
For online deposits Jackson County Jail & Sheriff uses a third-party service called Access Corrections. You must first register with them. A link to them can be find on the page above. After registering, you can choose this facility, Jackson County Jail & Sheriff, then select the inmate you want to send money to, choose how much you want to send, then input a credit or debit card for payment. Your inmate will receive the money in his or her account immediately. Note that there is small fee for using this service. If you have any questions or you want to make a deposit over the phone, call Access Corrections at 866-345-1884. Learn more about how to send money to an inmate in the Jackson County Jail & Sheriff.
Can you deposit money to an inmate directly at Jackson County Jail & Sheriff?
Yes, you can deposit money directly at Jackson County Jail & Sheriff either one of two ways: 1. There will be kiosk in the jail lobby which accepts cash, credit and debit cards. 2. You can mail a money order, made out to the inmate with his Inmate ID# number on it also, to the jail at: 620 Hospital Drive
Gainesboro, TN 38562.
If you have any questions, call the jail at (931) 268-0180. Learn more about how to send money to an inmate in the Jackson County Jail & Sheriff.
Does the inmate have to be a member of my family in order to send money to them?
No. Anyone, as long as there is NOT a court-ordered 'no contact order' in place, can send money to an inmate in Jackson County Jail & Sheriff. Learn more about how to send money to an inmate in the Jackson County Jail & Sheriff.
What is the maximum amount of money I can send to an inmate in Jackson County Jail & Sheriff?
The maximum deposit you can send an inmate at any one time is usually $300-400. This amount is subject to change however, so be sure to check with the Jackson County Jail & Sheriff by calling (931) 268-0180 before sending a money order to them. If you are depositing money online using Access Corrections, or using the kiosk at the jail, you will be told the monetary limits by the system at the time of the deposit. In addition, Jackson County Jail & Sheriff will have a limit on how much the inmate can spend on commissary products in any given week. Learn more about how to send money to an inmate in the Jackson County Jail & Sheriff.
How much can an inmate spend on commissary products each week?
Jackson County Jail & Sheriff updates the amount of money an inmate can spend on commissary each week from time to time, but generally the maximum amount they can spend will never exceed $125.00 per week. The kiosk you use at the jail to deposit money, or the website of Access Corrections, will always post the maximum amount an inmate can spend each week on commissary, but for confirmation you call call the jail directly at (931) 268-0180. Learn more about how to send money to an inmate in the Jackson County Jail & Sheriff.
What can an inmate in Jackson County Jail & Sheriff spend his money on?
Inmates in Jackson County Jail & Sheriff can use the commissary money that you deposit into their accounts to purchase phone cards, stamps, stationary supplies, snacks, candy, hygiene products and certain types of clothing allowed by the jail. If the facility has extra fees for medical visits or medication, it may also be used for that. Lastly, if the inmate's judge allows 'self-bail' and the inmate has the funds, he or she can use their funds to bond themselves out of custody. Learn more about how to send money to an inmate in the Jackson County Jail & Sheriff or call the facility at (931) 268-0180.
Can I make a deposit into a Jackson County Jail & Sheriff inmate's account anywhere else besides online or using the kiosk at the jail?
Yes. You can also make a deposit to an inmate's account who is incarcerated in the Jackson County Jail & Sheriff at the following walk-in cash payment companies: Cash Pay Today, Ace Cash Express and Western Union. In addition you can make a deposit using a credit or debit card over the phone by calling Access Corrections at 866-345-1884. Learn more about how and where to send money to an inmate in the Jackson County Jail & Sheriff.
