Putnam County Jail
Putnam County Jail
Physical Address
421 East Spring StreetCookeville, TN 38501
Jail Phone Number
931-372-7250Putnam County Inmate Search: Who Is Inside the Cookeville Jail Today
Arrests here end at the Putnam County Jail, 421 East Spring Street, Cookeville, TN 38501, inside the Justice Center beside the courtrooms. Read on to find someone, choose the right number to dial, and handle bail, attorneys, visiting, deposits and hearings.
Open the Sheriff's active inmate roster and enter a last name. Jail staff add and remove names as people are booked and let go, so someone arrested an hour ago may not appear yet. Ask the Sheriff's Office about mugshots.
Phone the booking desk at 931-372-7250 and spell the full name, then say the birthday. Ask where they are housed, which charges they face, what bail was set and the hearing date. Two more guides help: release and bond and hearings.
Read inmate search answers
1. Using the Putnam County roster step by step
The Sheriff posts one list of people now held. To work with it:
- Visit the active inmate roster on whatever device you have.
- Key in the family name. If its spelling is a puzzle, key in just the first few letters.
- Scan each result and match the first name against what you know.
- Save what the row says, above all any booking number.
- Phone the jail before you travel, since the list can lag behind real events.
Tennessee VINE is a second way to see custody status. Pick Tennessee at VINELink. The jail's main number is 931-528-8484.
↑ Back to the question list2. Why a name may not show on the list yet
Several plain reasons explain a blank search:
- Booking is underway. Fingerprints and paperwork take hours.
- A police station holds them. A town police building may hold the person for a while before they go to the county.
- A ticket was written. The person got a paper summons and went home.
- Release already happened. A bond or signed promise to return may have been accepted.
- Another place holds them. It could be a jail in a neighboring area, or a state site.
- The spelling differs. Also try the street name someone goes by, plus any alias.
The booking desk at 931-372-7250 can look up a full name and birthday, even while the roster is behind.
↑ Back to the question list3. Where in the county could they be held?
This county runs a single adult lockup, and the research behind this page found no annex, workhouse or work release center. The Putnam County Jail at 421 East Spring Street, Cookeville, TN 38501, 931-528-8484, has 737 beds. Its residents are adults awaiting court and adults serving local sentences. It also keeps some federal marshal and immigration contract inmates.
- It books people arrested by deputies, by Algood, Baxter and Monterey police, by the Highway Patrol and by wildlife officers.
- Booking answers at 931-372-7250.
- For an arrest in a nearby county, open the Tennessee jail list and choose that county.
Anyone under 18 goes elsewhere. See the teen answer near the end.
↑ Back to the question list4. Are mugshots on the Putnam County roster?
We cannot confirm that the roster shows mugshots, so do not expect a face on the screen. Tenn. Code Ann. 10-7-503, the open-records statute, reaches photos that a government office keeps, yet nothing in it mentions booking photos. The office with the picture makes the release call.
Call the Sheriff's Office at 931-528-8484 to ask if a booking photo may be shared. A town police arrest means that department may hold the picture, so ask them too.
- Immigration agents' pictures are requested through this ICE form page.
- Mugshots from federal arrests are not released to the public. The U.S. Marshals Service alone may release one if a fugitive is being sought.
5. Hearing about a release or a move
Tennessee VINE can help. It costs nothing and tracks custody, then contacts you by call, text or email. Choose Tennessee on VINELink or dial 888-868-4631, where live operators answer day and night.
Tennessee names VINE for inmates of the state system. County jail coverage can differ, so also ring the jail at 931-528-8484 and verify. Look at the roster often as well.
Crime victims may be entitled to word of a release. The District Attorney General's office, listed under charges, can explain how to sign up.
↑ Back to the question list6. Putnam County bail: who sets it and how to pay
After an arrest, a judge or magistrate names a bail figure. The aim is a modest sum, kept only as high as needed so the person shows up and nobody is endangered. Where the person lives, works, their kin and their history all matter. First hearings are in General Sessions Court, 421 East Spring Street, Suite 1C07, Cookeville, TN 38501, 931-528-5541.
- Cash. Bring the entire bail amount to the Circuit Court Clerk in Room 1C49A of that building, 931-528-1508. Paying by debit card or app may be possible if you cover a fee.
- Bondsman. Bondsmen typically keep around a tenth of the bond as their price. Licensing now sits with the state commerce and insurance department, and a local court must approve each bondsman who works here.
- Holds. Stalking and domestic abuse cases carry a possible wait of 12 hours or longer before the jail lets someone walk out. Ask staff.
Before you go, ask the jail at 931-528-8484 about bonding hours. See our Putnam bail page and, for state rules, the Tennessee bail laws page.
↑ Back to the question list7. Learning what the charges are
The roster row and the booking desk answer fastest. Court files tell the rest. Tennessee offers no statewide lookup for criminal trial cases, so phone a clerk and share the complete name plus birth year, month and day.
- Circuit Court Clerk, keeper of General Sessions and Circuit files: 421 East Spring Street, Room 1C49A, Cookeville, TN 38501, 931-528-1508, open Monday to Friday, 8 a.m. to 4 p.m.
- General Sessions judges' office: 421 East Spring Street, Suite 1C07, Cookeville, TN 38501, 931-526-1833
The District Attorney General for the 13th Judicial District decides which charges move ahead. Find that office at 1289 South Walnut Avenue, Cookeville, TN 38501, 931-528-5015. This district also includes Clay, Cumberland, DeKalb, Overton, Pickett and White counties.
↑ Back to the question list8. Getting a court-paid lawyer
Appointed counsel starts with a spoken request. At the first hearing, the defendant says they want a lawyer but cannot pay. The judge reviews their finances. Relatives cannot make the request on their behalf.
The 13th Judicial District Public Defender sits at 230 North Washington Avenue, Cookeville, TN 38501, 931-526-9141. That office serves a group of counties.
- Note the case number and hearing date.
- Collect pay stubs or benefit letters.
- When hiring privately, hand the attorney the legal name, birthday and booking number.
Our court page explains the steps that follow.
↑ Back to the question list9. Putnam County jail visiting rules
Every visit needs an appointment. The Visitation Sergeant, 931-646-1442, books the slot and explains current rules. Ask about age limits, accepted ID, clothing and open days.
- The meetings take place at 421 East Spring Street, Cookeville, TN 38501.
- Ask what you may bring in and what must stay outside.
- Policies shift, so recheck before each trip.
Our visiting guide adds advice for newcomers.
↑ Back to the question list10. Depositing money for the jail store
Funds on the account cover commissary food, soap and calling minutes. The Sheriff's site sends families to Vendengine for commissary deposits and to City Tele Coin for phone time. Kiosks in the jail's visitation area take commissary money and buy phone cards as well.
Keep the booking number and exact name at hand, so funds reach the right person. If something goes wrong, phone 931-528-8484. Read our deposit tips and our commissary explainer first. Do not mail cash.
↑ Back to the question list11. Reaching your person by phone or video
The Sheriff names City Tele Coin as the calling service. Minutes are bought online or at a visitation-area kiosk. To learn about texting, tablets or video and what each costs, phone 931-528-8484.
Assume someone may listen in. Discuss the case with the attorney only. Basics live in our phone calling article and our messaging article.
↑ Back to the question list12. Sending a letter or card inside
Mail here has tight rules. The Sheriff's site gives a mail address managed by a company based out of state and asks senders to include a PIN. Do not guess either one. Ring 931-528-8484 for the exact address and the person's PIN.
- Write the legal name of the recipient and add where a reply should go.
- Ask what the jail accepts, such as pictures, cards or books.
- Do not enclose money.
Our mail guide offers general pointers.
↑ Back to the question list13. Picking up their belongings
Clothing, a wallet, a phone and other things the person had at booking stay in storage until their release. To get items for them, ring 931-528-8484 and ask about forms and pickup hours.
Take photo ID to 421 East Spring Street, Cookeville, TN 38501. The owner may have to sign paper naming you.
↑ Back to the question list14. Sickness or injury behind bars
Dial 931-528-8484 right now and request the nurses. Read out each medicine by name, how much and how often it is taken, and the prescribing doctor's phone. Add any allergy or lasting illness.
The person can also hand in a written sick-call request on the housing unit. Emergencies that threaten life go to 911. Should the danger be emotional or mental, say so in those words.
↑ Back to the question list15. Checking on a warrant in Putnam County
Deputies serve county warrants, reachable through the Sheriff's Office at 931-528-8484, and city police serve their own. For Cookeville, ring 931-526-2125. On the Sheriff's line, ask for the Warrants Division, because no Most Wanted page turned up. For case status, contact the Circuit Court Clerk at 931-528-1508. Anyone wanting a warrant cleared should see a lawyer, and afterward phone the judge's court that issued the paper. The Clerk works from 421 East Spring Street, Room 1C49A, Cookeville, TN 38501.
↑ Back to the question list16. Finding the next court date
Only the court holding the file can name the date. When you phone, give the full name and birthday.
- General Sessions Court, 421 East Spring Street, Suite 1C07, Cookeville, TN 38501, 931-528-5541: early appearances, misdemeanor cases and felony probable-cause hearings.
- Circuit Court Clerk, 421 East Spring Street, Room 1C49A, Cookeville, TN 38501, 931-528-1508: General Sessions and Circuit dockets, plus dates and costs.
- Clerk and Master, 421 East Spring Street, Room 1C38, Cookeville, TN 38501, 931-526-6321: civil matters.
Felonies pass through a grand jury before reaching a felony trial court. The court guide covers each stage. Missing a hearing risks the bond and an arrest order.
↑ Back to the question list17. A federal charge
Putnam sits in the Middle District of Tennessee, whose Cookeville Division meets at 9 East Broad Street, Cookeville, TN 38501. The clerk answers in Nashville: Fred D. Thompson U.S. Courthouse, 719 Church Street, Nashville, TN 37203, 615-736-5498.
- Early in the case, a magistrate hears arguments about locking up or freeing the defendant until trial (18 U.S.C. 3142).
- Before the trial, the Marshals Service keeps custody, at times inside a county lockup. Their office is at 719 Church Street, Suite 2500, Nashville, TN 37203, 615-750-1434.
- The Federal Public Defender is available to those without funds, 164 Rosa L Parks Boulevard, Nashville, TN 37203, 615-736-5047.
- Once sentenced, check the federal prison locator.
18. An immigration hold
When federal immigration agents want a person, the sequence is usually this:
- The jail gets word from ICE on Form I-247A, called a detainer. Think of it as a hold request that no judge signs.
- Under 8 CFR 287.7(d), the jail may keep the person for up to 48 hours after they would otherwise be released.
- Agents then come for the person. Tennessee is handled out of ICE's New Orleans Field Office.
- To trace a detained person, use the ICE Online Detainee Locator using the legal name plus the country of birth.
The state's safety and homeland security department runs an immigration enforcement division, 615-532-9736, that links local agencies with ICE. Its state page shows Putnam among the counties that cooperate through 287(g). The jail at 421 East Spring Street, Cookeville, TN 38501 also houses some ICE contract inmates, so ask there.
↑ Back to the question list19. Someone sentenced to state prison
Tennessee's Department of Correction first handles a newly sentenced felon at an intake site. Classification there decides which prison fits. Now and then, a person stays here until the state has room, so ring the jail.
- Try the state offender search, where results can include a picture, custody status, site, offense and sentence.
- The department sits at 320 Sixth Avenue North, Nashville, TN 37243, 615-741-1000.
- Our Tennessee prisons page covers visiting and letters.
20. A teen arrested in Putnam County
Minors are sent through juvenile court and kept apart from adults. The General Sessions judges also sit as Juvenile judges at 421 East Spring Street, Suite 1C07, Cookeville, TN 38501, 931-528-5541.
The Putnam County Juvenile Detention Center, 25 North Washington Avenue, Cookeville, TN 38501, has 22 beds. Two official pages show different phones, 931-528-8681 and 931-528-5681, so try both. Records on minors are private, which means a teen may be absent from the roster.
↑ Back to the question list21. Which agency made the arrest in Putnam County
The arrest record names the agency, and booking can tell you. Agencies at work here:
- Putnam County Sheriff's Office, 421 East Spring Street, Cookeville, TN 38501, 931-528-8484. Deputies cover land outside city limits.
- Cookeville Police Department, 1019 Neal Street, Cookeville, TN 38501, 931-526-2125
- Algood, Baxter and Monterey police. Their arrests go to the county jail. Use the Sheriff's number above for help.
- Tennessee Highway Patrol and the Tennessee Wildlife Resources Agency. Their arrests are booked here too. Match the Highway Patrol district that serves this part of Tennessee using the Highway Patrol contact list.
Putnam County bail and bond: one Cookeville building holds the jail and the courts
Adults arrested in Putnam County are booked into the Putnam County Jail, inside the Justice Center at 421 East Spring Street, Cookeville, TN 38501. This guide covers bond amounts, bondsmen, cash bail and the steps after release. Minors go to a different building.
Open the Active Inmate Roster from the Sheriff's Office and enter the last name. It shows whether the booking has happened yet. Our Putnam County Inmate Search page adds charges, mugshots and public defenders.
Call the booking desk at 931-372-7250 and ask what bond the judge set. Then see the court guide for dates and clerks.
1. Is the person I am looking for inside the Cookeville jail?
Check Putnam County Inmate Search first. It shows current inmates and their charges. If the name does not appear, a booking may still be in progress. The Sheriff's Office at 931-528-8484 can speak to the jail staff when you need a person to confirm.
↑ Back to the question list2. What is inside the Justice Center besides the jail?
The building at 421 East Spring Street holds General Sessions Court in Suite 1C07, the Circuit Court Clerk in Room 1C49A, and the Clerk and Master in Room 1C38. The jail and the Sheriff's Office are there as well. Bring photo ID and the case number to any counter.
↑ Back to the question list3. Who sets bond in Putnam County, and who runs the jail?
A judge or magistrate sets bond for each person on the facts of the arrest. The Sheriff's Office runs the jail, and its Jail Administrator oversees the corrections staff, but the Sheriff's Office cannot reduce a bond. A lawyer asks the court to change it.
↑ Back to the question list4. What do the Putnam County judges look at before setting bond?
They consider how long the person has lived here, job history, family ties, any past failures to appear, the seriousness of the charge, and public safety. People who vouch for the defendant count, but no one may vouch for more than two defendants at once. Whether the person is lawfully in Tennessee also counts.
↑ Back to the question list5. How much does it cost to use a bondsman?
State law expects a bondsman to charge a Tennessee resident roughly 10 percent of the bond, and permits one $25 fee and a $12 tax as well. Ask for a written receipt for each charge and for any collateral.
↑ Back to the question list6. How do I know a Cookeville bondsman is legal?
The Board of Professional Bondsmen issues the state license, and the court in the 13th Judicial District must approve the bondsman for this area. A bondsman may not surrender your relative without good cause. Ask to see the license before you sign.
↑ Back to the question list7. Should I pay cash to the clerk instead?
That works when you can afford the full amount. A cash bond is the entire bond, and the clerk returns it when the person is discharged, after fines and court costs. A clerk can accept a debit card or payment app for a cash deposit and may pass the fee on to you.
↑ Back to the question list8. Can I use property to bond someone out?
Tennessee land or a home can serve as security for the bond. So can a written agreement of two people who are not professional bondsmen or lawyers. Property bonds are slower. Call the Circuit Court Clerk at 931-528-1508 for the court's forms and rules before you gather deeds.
↑ Back to the question list9. Where do I call about court dates?
The General Sessions judges' office takes calls at 931-528-5541 and 931-526-1833, Monday through Friday, 8 a.m. to 4:30 p.m. The Circuit Court Clerk, at 931-528-1508, can give court costs and dates. Have the full name and birth date ready.
↑ Back to the question list10. Can I pay court costs online?
For court payments, yes. The General Sessions office links to a county payment portal. Before you pay online for anything tied to an arrest, ask the clerk at 931-528-1508 which charge the payment applies to, and save the confirmation with the case number.
↑ Back to the question list11. What does a no-bond entry mean?
Capital offenses are the only charges the state constitution removes from bail. A no-bond line may also reflect a hold from another court, a probation violation, or a bond not yet set. The clerk can tell you which court made the entry.
↑ Back to the question list12. Why does a domestic case move slower?
Tennessee law holds a person arrested for stalking, child abuse, elder abuse, and some domestic offenses for 12 hours unless the official finds no threat to the victim. A hold of up to 24 hours applies in aggravated assault cases involving strangulation or a weapon. Before release the person must accept no-contact conditions, and GPS can be added.
↑ Back to the question list13. How are DUI releases different?
For many DUI charges the court may order an ignition interlock device, with proof of installation sent to the District Attorney within 10 days. Certain repeat cases also require alcohol monitoring that the defendant pays for. A lawyer can tell you which rule fits.
↑ Back to the question list14. Who can argue for a smaller bond in Putnam County?
The 13th Judicial District Public Defender is at 230 North Washington Avenue, Cookeville, 931-526-9141. Tell the judge at the first appearance that you need appointed counsel. A lawyer can ask for release on a promise to appear or for a smaller bond.
↑ Back to the question list15. Where is a teenager held after arrest?
The Putnam County Juvenile Detention Center is at 25 North Washington Avenue, Cookeville. Reach juvenile corrections through 931-528-8681. Juvenile files are private, so Putnam County Inmate Search may not list a minor.
↑ Back to the question list16. How does a missed date affect a Putnam County bond?
The bond can be forfeited and a warrant issued when a defendant misses court. A surety does not owe fines, costs, or restitution unless the bond spells it out and the surety agreed. Call the clerk at 931-528-1508 the same day.
↑ Back to the question list17. What should I carry into the Justice Center on East Spring Street?
Bring a government photo ID, the full legal name and birth date of the person, and the case number from Putnam County Inmate Search. Add proof of where the person lives and works, because a judge reviewing bond looks at residence and employment. If you plan to pledge property, bring the deed. Then go to Suite 1C07 for General Sessions questions or Room 1C49A for the Circuit Court Clerk.
↑ Back to the question list18. How do I avoid a bail payment scam?
A real court or jail worker never asks for gift cards or an urgent wire to a stranger. Deposits for commissary or phone time are not bail payments. Hang up and call 931-528-8484 yourself.
↑ Back to the question list19. Putnam County bond contacts
- County jail: Putnam County Jail, Putnam County Justice Center, 421 East Spring Street, Cookeville, TN 38501; 931-528-8484
- Bond guide: Jail bail and bond page
- Custody lookup: Putnam County Inmate Search
- General Sessions Court: Justice Center, Suite 1C07; 931-528-5541 or 931-526-1833
- Circuit Court Clerk: Justice Center, Room 1C49A; 931-528-1508
- Clerk and Master: Justice Center, Room 1C38; 931-526-6321
- Public defender: 230 North Washington Avenue, Cookeville; 931-526-9141
- Juvenile detention: 25 North Washington Avenue, Cookeville; 931-528-8681
Bond amounts, fees, and hours can change with a court order. Confirm the figures for your own case with a clerk or the Sheriff's Office before paying. This page is not legal advice.
↑ Back to the question listPutnam County Jail Inmate Video Visitation Schedule
421 East Spring Street
Cookeville, TN 38501
931-372-7250
- Only those listed on an inmate's Visitation Form will be permitted to visit. Inmates are given this form when they are assigned a cell.
- Visitors must have a current, valid photo identification (such as a driver's license) in order to visit.
- All visitors, on their first visit, must complete a Visitor Information Form. They will then be checked to determine whether they have any outstanding warrants.
- Visitors under the age of 18 must be accompanied by a parent or guardian who is on the approved list, do not need to be listed on an approved visitation list themselves.
- Each inmate is allowed one hour of visitation per week on their assigned day and time. You must check with your inmate for this date and time.
- Requests for exceptions and special requests must be forwarded through a Corrections Officer to a Shift Supervisor for approval.
- A Shift Supervisor may extend visits by reason of distance traveled, past infrequent visits, or other reason.
INMATES ARE ASSIGNED A TIME BASED ON THEIR CELL ASSIGNMENT - Check with them.
ON SITE PERSONAL VISITS
| DAY | TIME |
| SUNDAY | 9:00AM - 8:00PM |
| MONDAY | 9:00AM - 8:00PM |
| TUESDAY | 9:00AM - 8:00PM |
| WEDNESDAY | 9:00AM - 8:00PM |
| THURSDAY | 9:00AM - 8:00PM |
| FRIDAY | 9:00AM - 8:00PM |
| SATURDAY | 9:00AM - 8:00PM |
City Telecoin Remote Video Visits
- Approved visitors can schedule a video call (visit) with an inmate online using City Telecoin.
- No scheduling needed.
REMOTE INMATE VIDEO CALLS
| DAY | TIMES |
| SUNDAY | 8:00AM - 9:00PM |
| MONDAY | 8:00AM - 9:00PM |
| TUESDAY | 8:00AM - 9:00PM |
| WEDNESDAY | 8:00AM - 9:00PM |
| THURSDAY | 8:00AM - 9:00PM |
| FRIDAY | 8:00AM - 9:00PM |
| SATURDAY | 8:00AM - 9:00PM |
City Tele-Coin Video Visitation provides a secure online platform that enables families and friends to conduct live, face-to-face video visits with incarcerated loved ones from home. Using an internet-connected smartphone, tablet, or personal computer equipped with a webcam, visitors can connect directly without traveling to the correctional facility.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit www.citytelecoin.com or launch the CTC Customer app.
- Register your visitor profile and upload a clear photograph of your government-issued ID for background review.
- Wait for email notification confirming facility visitor approval.
- Select Video Visitation, choose the detention facility, and select the inmate.
- Browse the available schedule calendar, select an open time slot, and pay the visitation fee using a credit or debit card.
- Log into the website or mobile app 10 minutes prior to the start time on a device with a functioning camera, microphone, and stable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives a visitation notification on their housing unit video kiosk or tablet. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.
Official Provider: City Tele-Coin Official Website
Customer Service Telephone: 1-800-682-0707
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by City Tele-Coin (CTC)
In addition to Remote Video Visitation, City Tele-Coin provides calling, messaging, and account services:
- Inmate Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Phone Calling Accounts Guide | • Visit official vendor page: CTC Phone Calling - Chirp Messaging Devices: Exchange digital text messages and photos directly with handheld units.
• Learn more on our website: Chirp Messaging Guide | • Visit official vendor page: CTC Chirp Devices - Inmate Trust & Account Deposits: Send money directly into an inmate's jail trust account for independent canteen shopping.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: CTC Trust Deposits
Putnam County Criminal Courts in Cookeville: Sessions, Circuit and Criminal
A first hearing usually happens in General Sessions Court, Suite 1C07 of the Justice Center, 421 East Spring Street, Cookeville, TN 38501. Felonies can go on to Circuit or Criminal Court. People picked up by local officers are held at the Putnam County Jail in that same building.
Not sure where your person is? Use the Sheriff's roster and type the last name. Our Jail Roster page also shows arrests, charges and public defender details.
For a court date or a fee, call the Circuit Court Clerk at 931-528-1508. If you want to get the person home, read about bail and bonds.
1. Where are the courts and who handles criminal cases?
When police make an arrest in Putnam County, the first few court decisions can affect whether a person waits at home or in custody. The county seat is Cookeville, but the exact courtroom depends on whether the charge is a city ordinance violation, a misdemeanor, or a felony. Use the linked questions to find the courthouse information, bail process, defense-lawyer options, sentencing rules, youth-court process, and federal court details.
Circuit Court Clerk — court filings and hearing information
Putnam County Circuit Court Clerk — Listed office address: 421 East Spring Street Room 1C49A, Cookeville, TN 38501.
Circuit Court Clerk telephone: (931) 528-1508
Circuit clerks handle many criminal and civil filings. Chancery Courts usually address civil and equity matters, while General Sessions Courts handle many initial criminal hearings. Call the applicable clerk for the specific courtroom assignment.
Putnam County: the county seat is Cookeville. Tennessee General Sessions Court ordinarily handles initial criminal appearances, misdemeanor proceedings within its authority, and felony preliminary hearings. Felony jury trials are heard in the Circuit or Criminal Court serving Putnam County. The Circuit Court Clerk is responsible for criminal filings and records in courts assigned to that clerk; some Tennessee counties have separate criminal clerks.
Courthouse and court clerk contacts
Call the Circuit Court Clerk at 931-528-1508 for other court branches.
Chancery Court generally hears civil matters such as certain family, property, estate, and business disputes; a Chancery clerk is not a substitute for the criminal clerk. The exact court named on a summons controls where the hearing takes place.
↑ Back to the question list2. What happens after arrest, and where might someone be held?
After a custodial arrest in Putnam County, the arresting agency arranges booking and detention. The person may be housed in a county facility or another authorized jail under an established custody arrangement.
Booking may include identification, fingerprints, a photograph, a property inventory, and a medical or mental-health screening. The defendant is then brought before the proper judicial officer for a probable-cause and release decision as required by law. A family member should write down the full legal name, booking number if known, charges, and scheduled hearing.
↑ Back to the question list3. How does bail work and how can a person be released?
A judge or authorized magistrate decides whether someone charged in Putnam County can go home before trial and under what conditions. Release on recognizance means there is no up-front bond payment; other orders may require a cash deposit, surety, supervision, travel restrictions, or no contact with another person. Commercial bonding is permitted in Tennessee, but a bondsman cannot decide the court’s bond amount.
If the order allows payment, first establish whether the court or jail collects the money, the exact amount, and whether another hold prevents release. A paid bond does not erase the charges and missing court can lead to forfeiture and arrest.
↑ Back to the question list4. What happens in a misdemeanor case and what penalties apply?
Many less serious cases in Cookeville begin in General Sessions Court. A prosecutor can discuss a plea, dismissal or diversion; not every offense qualifies. A defendant does not receive a full jury trial in General Sessions Court, and a final misdemeanor decision there requires appropriate consent or waiver under Tennessee law. The case may instead proceed in a court with jury-trial authority.
Maximum misdemeanor punishments
- Class A misdemeanor: up to 11 months and 29 days in jail, a fine up to $2,500, or both.
- Class B misdemeanor: up to 6 months and/or a fine up to $500.
- Class C misdemeanor: up to 30 days and/or a fine up to $50.
These are the usual class limits under Tenn. Code § 40-35-111, not promised outcomes. DUI, domestic assault and other offenses can add required fees, treatment, jail minimums, or enhanced penalties based on earlier convictions.
↑ Back to the question list5. How does a felony case move through court?
A felony complaint arising in Putnam County may start before a General Sessions judge for the initial appearance and preliminary hearing. That hearing tests whether there is enough evidence to continue; it does not decide guilt. A grand jury may indict and the case then moves to the county’s Circuit or Criminal Court. Tennessee also provides other lawful charging routes and waivers in limited circumstances.
After formal charges, the defense can obtain discovery, seek hearings on contested evidence, negotiate a plea, or request trial. A serious felony trial typically uses a twelve-person jury. Felony cases can take substantially longer than minor citations, so hearing notices and attorney communications matter.
↑ Back to the question list6. What happens when someone is accused of a violent crime?
A homicide, robbery, rape, or aggravated-assault accusation in Putnam County brings particularly serious release and sentencing questions. Judges examine the actual charge and lawful detention criteria; no family should assume that paying a bond automatically means release if there are warrants or other holds.
For example, Tennessee treats many intentional aggravated assaults involving serious bodily injury or a deadly weapon as Class C felonies, with a statutory class range of 3–15 years. Some forms are Class B or D, and the aggravated-assault statute separately caps the ordinary offense fine at $15,000. Murder and other offenses have special sentencing statutes beyond the ordinary felony chart. Defense counsel should review the exact subsection charged.
↑ Back to the question list7. What happens when a child under 18 is arrested?
For a child under 18 accused of wrongdoing in Putnam County, the juvenile-court process is different from an adult prosecution. Police or an intake officer may refer the complaint for informal services or ask the juvenile court to hear it. Detention is a separate decision and does not necessarily mean the child has been found delinquent.
A juvenile judge can consider supervision, treatment, community services, restitution, and placement when legally authorized. In especially serious cases, Tennessee law permits transfer proceedings to adult criminal court after a hearing and required findings. Families should ask promptly about appointed counsel, the detention hearing and any restrictions on release of a minor's records.
↑ Back to the question list8. What fines, jail terms and prison sentences are possible?
The punishment depends on the precise statute, offense date, prior record, and any mandatory or alternative-sentence rules. For crimes governed by ordinary Tennessee classification ranges, the overall imprisonment and usual maximum fines are:
- Class A: 15–60 years; ordinary fine ceiling $50,000.
- Class B: 8–30 years; ordinary fine ceiling $25,000.
- Class C: 3–15 years; ordinary fine ceiling $10,000.
- Class D: 2–12 years; ordinary fine ceiling $5,000.
- Class E: 1–6 years; ordinary fine ceiling $3,000.
- Class A misdemeanor: up to 11 months and 29 days in jail, a fine up to $2,500, or both.
- Class B misdemeanor: up to 6 months and/or a fine up to $500.
- Class C misdemeanor: up to 30 days and/or a fine up to $50.
A court may impose probation, diversion, restitution, treatment or a suspended sentence when the law permits. Tennessee’s felony offender-range rules narrow the sentence within the broader class range; special laws and prior violent convictions can change release eligibility. County jail and state prison are not interchangeable labels for every sentence.
↑ Back to the question list9. How does someone get a public defender?
Someone facing a criminal case in Putnam County who cannot afford a private defense attorney may ask the judge for appointed counsel. The court reviews an affidavit or other proof about income, assets and ability to pay. An appointment can be through a district public defender or a conflict lawyer when the public defender cannot handle the case.
At the first hearing, the defendant should clearly say they want a lawyer and cannot afford one. A family member can help gather pay information and court papers but cannot waive the defendant’s rights for them. Tennessee has elected district public defenders, and their service areas can cross county borders.
↑ Back to the question list10. Do city courts hear criminal or traffic cases?
Police in Cookeville or another town in Putnam County may issue a city citation rather than a county criminal warrant. Some Tennessee municipal courts handle ordinance violations and limited traffic matters; their powers depend on the local charter and state law. Serious criminal charges do not become city-court felonies merely because city police made the arrest.
Check the court name actually printed on the summons. If a charge carries criminal jail exposure, ask a lawyer whether the municipal court has authority over it and whether the case is before a General Sessions or state criminal court instead.
↑ Back to the question list11. What is a federal crime and which U.S. District Court handles it?
Putnam County belongs to the United States District Court for the Middle District of Tennessee — Cookeville Division. The division’s listed courthouse is in Cookeville: 9 E Broad Street, Cookeville, TN 38501. A federal criminal case might involve interstate fraud, offenses on federal property, federal drug trafficking, some firearms offenses, or violations of federal criminal statutes. A state offense does not automatically become federal because it is serious.
Federal defendants may appear before a U.S. magistrate judge for detention and preliminary proceedings; felony cases usually proceed through indictment or another permitted federal charging process, followed by arraignment and trial or plea. Federal prison sentences are administered by the Bureau of Prisons. People awaiting trial or transfer may be held in a contracted or local detention center rather than a prison operated by BOP. Families can search the official Federal Bureau of Prisons inmate locator for eligible federal inmate records.
This Putnam County guide offers general criminal-court information, not advice for a particular defendant. Law and court operations may change; a lawyer can explain the charge and next steps in the actual case.
↑ Back to the question list
CorrectPay Commissary Ordering allows families to send pre-approved snack gift packs, supplemental meat and seafood items, hygiene essentials, footwear, and thermal clothing directly to an incarcerated loved one. Each package is tailored to match institutional security rules, ensuring items are delivered safely to housing pods.
Important: Package Cutoff Deadlines and Restrictions Vary
Detention centers enforce specific schedules for care package delivery. Some facilities allow orders to be placed weekly, while others restrict deliveries to bi-weekly or monthly windows, and spending caps vary widely by facility. You should verify your loved one's housing eligibility and active order cutoff dates with the facility. If an order is submitted after the weekly processing deadline, it will be delayed until the subsequent cycle, leaving your loved one waiting for fresh supplies.
Step-by-Step Instructions to Place a Commissary Package Order
- Obtain the inmate's legal first and last name, date of birth, and official facility booking ID number.
- Go to www.correctpay.com or launch the CorrectPay app.
- Select Commissary / Store and choose the state and county facility.
- Search for the inmate to load the jail's approved catalog of food, hygiene items, and stationery.
- Select allowed items and add them to your cart up to the facility's maximum dollar or weight quota.
- Proceed to checkout, enter your debit or credit card billing details, and submit payment.
- Save your digital receipt and shipment confirmation number for your tracking records.
What the Inmate Needs to Do
The inmate does not need an active online account to receive commissary items. The package is packed and shipped directly to the jail commissary department. Facility staff inspect the box and deliver it to the inmate during their scheduled housing unit distribution day, where the inmate signs the receipt roster.
Official Provider: CorrectPay Official Website
Customer Service Telephone: 1-855-836-3364
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by CorrectPay (VendEngine)
In addition to Commissary Orders, CorrectPay provides several other communication, financial, and visitation services at participating correctional facilities:
- Inmate Trust Money Deposits: Send money directly into an inmate's personal trust account for canteen and phone usage.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: CorrectPay Trust Deposits - Cash Bail & Bonding Services: Pay cash bail and court appearance bonds online 24/7.
• Learn more on our website: Cash Bail & Bonding Guide | • Visit official vendor page: CorrectPay Bail Services - Digital Mail & Email Messaging: Send electronic messages and photos directly to their kiosk or tablet.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: CorrectPay Messaging - Inmate Phone Time: Prepay for telephone calling minutes so your loved one can call your mobile phone.
• Learn more on our website: Inmate Phone Time Guide | • Visit official vendor page: CorrectPay Phone Time - Remote Video Visits: Meet face-to-face over secure live video from home.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: CorrectPay Video Visits
Buy Commissary for an Inmate in the Putnam County Jail
Putnam County Jail Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
Putnam County Jail allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.
You can buy commissary for an inmate using an online service called CorrectPay.
There is a monthly limit of $200-300 on how much inmates can spend on commissary items.
This amount is subject to change so call the facility at 931-372-7250 in order to confirm the amount that cannot be exceeded.
Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.
Scroll down for information on the Putnam County Jail's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
VendEngine (operating primarily under the consumer platform CorrectPay) provides electronic accounting and kiosk software for county jails and regional detention centers. Family and friends can transfer funds directly into an incarcerated person's jail trust account using a credit or debit card online, via mobile app, or through lobby kiosks, giving them the balance needed to purchase canteen supplies, hygiene products, and snacks.
Important: Facility Intake and Banking Policies Vary
Once a person is booked and moved to a cell, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.
Step-by-Step Instructions to Register and Deposit Funds
- Confirm the inmate's legal first and last name, date of birth, and assigned jail booking identification number.
- Go to www.correctpay.com or download the CorrectPay app (formerly VendEngine).
- Select Make a Deposit and choose the state and detention center.
- Search for the inmate to verify their profile matches the active housing roster.
- Select Trust Deposits, choose your deposit amount, review convenience fees, and enter your credit or debit card billing information.
- Submit payment and save the digital confirmation receipt for your financial records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive trust funds. Once authorized, the funds post directly to their facility accounting balance. The inmate checks their balance on a dayroom VendEngine kiosk terminal or tablet to place orders on their regular commissary day.
Official Provider: CorrectPay Official Website
Customer Service Telephone: 1-855-836-3364
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by VendEngine / CorrectPay
In addition to Trust Deposits, VendEngine / CorrectPay provides several other communication, financial, and commissary services at participating facilities:
- Commissary Orders & Snack Packs: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: CorrectPay Store Packages - Digital Mail & Email Messaging: Send digital messages and photos directly to their kiosk or tablet.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: CorrectPay Messaging - Inmate Phone Time: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Inmate Phone Time Guide | • Visit official vendor page: CorrectPay Phone Time - Remote Video Visits: Meet face-to-face over secure live video from home.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: CorrectPay Video Visits
Deposit Money for an Inmate in the Putnam County Jail
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Putnam County Jail use correctpay.
2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 855-836-3364.
3. Correct Pay says deposits can also be made at a lobby kiosk in the jail. Call the Putnam County Jail to ask whether it has one and where it is.
4. The Putnam County Jail may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. Ask the jail who the money order should be made out to and what to write on it. To confirm this option call the facility at 931-372-7250.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
5. To ask whether the Putnam County Jail takes deposits in person, and when, call 931-372-7250.
The Putnam County Jail is inside the Justice Center on East Spring Street in Cookeville and can hold more than 700 people, including federal and immigration detainees. Personal letters do not go to the Justice Center. The Putnam County Sheriff's Office sends families to an outside mail center for personal letters, and each letter must carry the person's PIN on the line under their name. Legal mail, books and money orders still go to the jail in Cookeville.
Personal letters (outside mail center):
Inmate's Full Name & CTC PIN
Putnam County Jail
4506 Marlena St. Unit 1
Bossier City, LA 71111
Legal mail, books and money orders (the jail):
Inmate's Full Name & CTC PIN
Putnam County Jail
421 East Spring Street
Cookeville, TN 38501
- How to address a letter: Line one is the person's full name, line two is their PIN, then the mail center address above.
- Sender: Put your full name and mailing address in the top left corner of every envelope or postcard. Without a return address, the letter is usually destroyed.
- Ink and decoration: Blue or black ink only. No crayon, felt markers, colored ink, drawings, glitter, confetti, perfume or lipstick.
- Photos: Where the jail permits it, pictures can be attached to electronic messages.
- Books, magazines, newspapers: Mail them to the jail address in Cookeville, new and straight from the publisher, and never in hardcover.
- Money orders: Mail one alone in its envelope to the jail address, made out to the inmate's full name with their PIN written on it. If you are unsure, call 931-372-7250 to confirm. Cash and personal checks sent to the Cookeville jail are not accepted.
- Other ways to add money: The kiosks in the jail's visitation area take cash or cards for commissary and phone time, or you can send money online.
- Greeting cards: Where allowed, a simple greeting card is fine, but cards that play music are turned away in Cookeville.
- Who they may write: Putnam County inmates may write family and friends, but not co-defendants, other prisoners or anyone under a no-contact order.
Check the Sheriff's active inmate roster to make sure the person is still in the Cookeville jail before you write.
City Tele-Coin (CTC) provides telecommunications services that allow incarcerated individuals to place outbound calls from housing-unit telephones directly to approved outside phone numbers. Because correctional facilities do not permit incoming calls, opening and funding a CTC prepaid phone account ensures calls connect without carrier restrictions or operator blocks.
Important: Mobile Phones Automatically Block Inmate Collect Calls
Mobile cellular carriers automatically block collect calls originating from jail phone systems. While select traditional residential landlines might allow direct operator billing, cellular and internet-based phone numbers require an active City Tele-Coin prepaid account, which you can verify by checking with your provider. If you do not register online and fund your phone balance immediately, your loved one will hear an automated operator recording stating that your phone number cannot accept calls.
Step-by-Step Instructions to Set Up and Fund Phone Calling
- Go to www.citytelecoin.com or download the CTC Customer app.
- Register your account using the primary 10-digit cellphone number where you want your loved one to call.
- Select the detention center where the inmate is currently located.
- Search for and add the inmate to your approved contact list by full legal name or booking ID.
- Select your deposit dollar amount and enter your debit or credit card billing details.
- Authorize payment, save your confirmation number, and confirm that your mobile phone does not filter automated correctional phone lines as spam.
What the Inmate Needs to Do
The inmate dials your 10-digit number from any dayroom telephone and enters their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and prompts you to accept the call. All personal telephone conversations are recorded and monitored by facility investigators.
Official Provider: City Tele-Coin Official Website
Customer Service Telephone: 1-800-682-0707
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by City Tele-Coin (CTC)
In addition to Phone Calling Accounts, City Tele-Coin provides several other communication, financial, and visitation services:
- Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: CTC Video Visits - Chirp Messaging Devices: Exchange digital text messages and photos directly with handheld units.
• Learn more on our website: Chirp Messaging Guide | • Visit official vendor page: CTC Chirp Devices - Inmate Trust & Account Deposits: Send money directly into an inmate's jail trust account for independent canteen shopping.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: CTC Trust Deposits
City Tele-Coin (CTC) provides telecommunications, remote video visitation, and digital tablet solutions for county jails and regional correctional facilities across the southern United States. Opening a prepaid account ties calling minutes and video credits directly to your phone number and mobile app, ensuring your incarcerated loved one can place outbound calls without carrier blocks.
Important: Cell Networks Automatically Block Collect Inmate Calls
Inmate phone networks do not permit incoming telephone calls, and cellular carriers do not support traditional collect billing from detention centers. While select traditional landlines may support direct monthly carrier billing, wireless smartphones and VoIP lines require an active prepaid calling balance, which you can verify by checking with your telephone service provider. If you do not register online and fund your phone account right away, your loved one will receive an automated disconnect announcement when dialing your number.
Step-by-Step Instructions to Register and Fund a Phone Account
- Visit www.citytelecoin.com or download the CTC mobile app.
- Click Create Account and register using your primary 10-digit telephone number and email address.
- Select the state and facility where the inmate is currently housed.
- Locate the inmate using their legal first and last name or facility booking ID number.
- Choose your deposit amount ($25, $50, or custom amount) and enter your credit or debit card billing information.
- Authorize payment, save your confirmation number, and confirm that your mobile phone does not filter automated correctional phone lines as spam.
What the Inmate Needs to Do
The inmate dials your 10-digit telephone number from any dayroom telephone or tablet and keys in their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and connects the call once you press the prompted number to accept. All personal telephone calls are recorded and monitored by facility investigators.
Official Provider: City Tele-Coin Official Website
Customer Service Telephone: 1-800-682-0707
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by City Tele-Coin (CTC)
In addition to Prepaid Phone Calling, City Tele-Coin offers video visitation and messaging options at participating facilities:
- Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: CTC Video Visits - Digital Inmate Messaging: Send electronic messages and photos directly to an inmate's housing unit tablet or kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: CTC Messaging
City Tele-Coin offers Chirp handheld messaging units that enable incarcerated individuals to send and receive text messages and digital photo attachments directly from their housing areas. Families use the CTC mobile app or web portal to send electronic correspondence, avoiding long transit delays and physical mailroom processing backlogs.
Important: Device Rental and Digital Mail Guidelines Vary
Inmates cannot receive incoming telephone calls, and physical postal mail policies differ widely across jurisdictions. While some detention centers allow paper letters, many facilities utilizing City Tele-Coin restrict physical correspondence or mandate electronic Chirp messaging, which you can verify by checking facility rules. If you do not register online and purchase messaging credits immediately, your loved one may face lengthy periods without direct written contact from family.
Step-by-Step Instructions to Register and Message a Chirp Device
- Go to www.citytelecoin.com or download the CTC Customer app.
- Register your account using your primary 10-digit mobile number and email address.
- Select your state and the facility where your loved one is housed.
- Add the inmate to your contact directory by full legal name or facility booking ID.
- Navigate to Messaging / Chirp and purchase a bundle of messaging credits using a credit or debit card.
- Compose your text message, attach approved JPEG photos if permitted, and submit your transmission for electronic screening.
What the Inmate Needs to Do
All electronic correspondence is screened by facility security staff before delivery. Once approved, the message transmits wirelessly to the inmate's assigned Chirp device. The inmate opens the message, views the attachment, and types an electronic reply using their available message balance.
Official Provider: City Tele-Coin Official Website
Customer Service Telephone: 1-800-682-0707
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by City Tele-Coin (CTC)
In addition to Chirp Messaging Devices, City Tele-Coin offers several communication, banking, and visitation services:
- Inmate Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Phone Calling Accounts Guide | • Visit official vendor page: CTC Phone Calling - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: CTC Video Visits - Inmate Trust & Account Deposits: Deposit funds directly into an inmate's jail trust account for independent canteen shopping.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: CTC Trust Deposits
City Tele-Coin provides secure handheld wireless tablets designed specifically for correctional housing pods. Operating on a secure internal network, these devices allow incarcerated individuals to exchange digital messages, make telephone calls, conduct remote video visits, stream approved music, read eBooks, and access self-help legal research materials from their living quarters.
Important: Tablet Hardware Deployment and Feature Rules Vary
Correctional agencies do not manage tablet access under identical contracts. Some facilities provide tablets to every inmate at no hardware cost, while other institutions require daily rental fees or limit tablet use to dayroom hours, which you can verify by checking facility rules. While educational and legal databases are typically free, accessing music, premium games, or outside communications requires an active balance funded by family members.
Step-by-Step Instructions to Fund Tablet Services
- Confirm that City Tele-Coin tablets are active at your loved one's specific detention facility.
- Navigate to www.citytelecoin.com or launch the CTC Customer app.
- Sign into your verified user profile and link the inmate's legal name and booking ID number.
- Select Tablet Media / Messaging and choose your deposit amount.
- Review transaction fees and complete payment with a credit or debit card.
- Notify your loved one that funds have been credited to their media profile.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet using their PIN or biometric scan. Their available balance appears on the screen, allowing them to download songs, read digital books, write messages, and communicate with approved family members.
Official Provider: City Tele-Coin Official Website
Customer Service Telephone: 1-800-682-0707
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by City Tele-Coin (CTC)
In addition to Inmate Tablets & Media, City Tele-Coin offers several core communication channels:
- Chirp Messaging Devices: Send two-way digital text messages and photos directly to handheld units.
• Learn more on our website: Chirp Messaging Guide | • Visit official vendor page: CTC Chirp Devices - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: CTC Video Visits - Inmate Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Phone Calling Accounts Guide | • Visit official vendor page: CTC Phone Calling
Putnam County Juvenile Facilities
- Jail (Main): 931-372-7250
- Sheriff: 931-528-8484
The Putnam County Jail serves the following cities and towns of Putnam County: Algood, Baxter, Cookeville and Monterey.
