Union County Jail & Sheriff Remote Inmate Video Visits

Union County Jail & Sheriff

Address:
901 Main Street
Maynardville, TN 37807

Phone:

(865) 992-5212

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Union County Jail & Sheriff money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How an Inmate Makes a Phone Call to You or Others from Union County Jail & Sheriff

To set up a phone account so that your inmate can call you from Union County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Union County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Secure Email Message to an Inmate in Union County

To send a secure email message to an inmate in Union County Jail & Sheriff follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Union County, by creating an account.
  • Select Tennessee, then select Union County Jail & Sheriff, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Union County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Union County Jail & Sheriff check out our Secure Messaging Guide for Union County.


 

Union County Jail & Sheriff uses the services of AmTel Confinement Telephone Specialists for purchasing calling cards and other phone services for phone communication with inmates and their friends and family members. Services include Collect Calling, PIN Debits or Purchasing Calling Cards.

You can either register here to make a payment, or call 800-849-6081 to do it over the phone. 
Agents are available from 8:00 AM - 9:00 PM EST, and speak both English & Spanish. 


 

How to Send a Secure Email Message to an Inmate in Union County

To send a secure email message to an inmate in Union County Jail & Sheriff follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Tennessee, then select Union County Jail & Sheriff, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Union County Jail & Sheriff check out our Secure Messaging Guide for Union County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Union County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Union County Jail & Sheriff follow these steps:

  • Select Tennessee, then select Union County Jail & Sheriff, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Union County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Union County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Union County Jail & Sheriff check out our Commissary Instructions Page for Union County.


 

How to Send Money to an Inmate in Union County

To send commissary money to an inmate in Union County Jail & Sheriff follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Tennessee, then select Union County Jail & Sheriff, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Union County Jail & Sheriff.