Bastrop County Jail

Bastrop County Jail

Physical Address

1601 Mills Street
Bastrop, TX 78602

Jail Phone Number

512-549-5073

Bastrop County Inmate Lookup

Mills Street has no web roster, so Bastrop County custody checks run through IVSS County Inmate Search. Pick Bastrop from the county list and enter the name; Bastrop’s entry says if the person is still locked up and where, changes when the county logs an intake, release or transfer, and sends a text, call or email at release to anyone registered (TDCJ line 866-268-8959).

Booking Desk

Arrests from the past few hours reach the 24-hour booking desk, 512-549-5073, before they reach IVSS; deputies there have the SO number, the charges and any bond set at magistration. Written requests: SORecords@co.bastrop.tx.us, fax 512-549-5195, or Open Records, 200 Jackson Street, Bastrop, TX 78602. Letters to Longview are rejected without that SO number.

Statewide and Federal Tools

Bastrop County defendants sent on to prison show in the Texas prison inmate lookup; a U.S. Marshals hold is on the federal prison finder, and immigration custody on ICE’s locator. Cases, settings and bonds are on Bastrop County Public Access.

Questions About Finding a Bastrop County Inmate

Search for an Inmate or Active Arrest Warrant in Bastrop County

Where do I get a Bastrop County SO number?

Can I request Bastrop County jail records by email?

Would an Austin or Round Rock arrest end up in Bastrop County?


Read inmate search answers

Where do I get a Bastrop County SO number?

Booking staff give it out over the phone at 512-549-5073.


Can I request Bastrop County jail records by email?

Yes, through SORecords@co.bastrop.tx.us, as the Sheriff's FAQ explains.


Would an Austin or Round Rock arrest end up in Bastrop County?

No. Travis and Williamson counties hold their own arrests; see the nearby jails list.

Texas bail and release

Bastrop County Bail and Release

Adults held on charges in this county wait in the Bastrop County Jail, 1601 Mills Street, Bastrop, TX 78602, a Sheriff's Office jail. Here you'll find the video bail hearing, bond choices, where bond money is handled, getting it back, and other holds that stop a release.

First, check the county records search for the person's name. Our Jail Roster page, for its part, tracks custody: people held right now, the latest bookings, warrants on file, charge details, mugshots, appointed lawyers and property release.

When you call booking at 512-549-5073, get the bail for every charge, the time of the magistrate hearing and the ways staff accept bond money. Once they are home, our court page covers each hearing ahead. For deeper reading on state law, open our Texas bail laws page.

Search for an Inmate or Active Arrest Warrant in Bastrop County

1. Which judge fixes bail in Bastrop County?

A magistrate sets it. Here, that job belongs to the county's four justices of the peace, plus the judges of the city courts. They see each new arrest over a video link. The judge sits in a court office, and the person stays at the jail on Mills Street.

By law, this hearing has to come within two days, 48 hours at most, after the arrest (CCP art. 15.17(a)). During the video call, the judge:

  • decides whether police had probable cause, which means a fair legal reason to arrest
  • reads the charge and reminds them they may stay silent
  • offers a free lawyer and walks the person through the financial form
  • picks a bail amount and any conditions

Bail has to be settled inside those same 48 hours, case by case, using the lightest conditions that keep everyone safe (CCP art. 17.028). On any charge from Class B upward, bail can't be set until the judge has looked over a public safety report. That sheet pulls together the person's record, yet it gives no risk score and no suggested bail (CCP arts. 17.021, 17.022). Within 12 hours, jail staff must flag possible mental illness to the magistrate (CCP art. 16.22).

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2. Three ways to bond out

Under CCP art. 17.01, Texas has two families of bail, bail bonds and personal bonds. Day to day, that works out to three choices.

  • Cash. The whole amount gets deposited, and it sits with the court while the case is open (CCP art. 17.02).
  • Surety. A state-licensed company signs on, guaranteeing the court the entire amount. Its price is a fee the family won't see again.
  • Personal bond. Nobody pays the bail up front. The defendant signs, promising to show up (CCP art. 17.03). A fee of "$20 or three percent of the amount of the bail fixed for the accused, whichever is greater" applies, and a judge can waive it (CCP art. 17.42).

Personal bonds are off the table for a list of violent crimes, for a felon holding a firearm and for certain protective order breaks. On some burglary, drug and organized crime felonies, only the judge with the case can grant one (CCP art. 17.03).

Judges can attach conditions too. Repeat drunk-driving charges, or DWI with a kid in the vehicle, mean the car needs an ignition interlock, a device the driver must blow into before the car will start (CCP art. 17.441(a)).

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3. How do magistrates here choose an amount?

No statewide chart fixes bail prices in Texas, so each figure is set by a magistrate for that one case. The law lists what goes into the choice (CCP art. 17.15(a)):

  • whether the amount will bring them back for each hearing
  • never so high that it works as a weapon against them
  • the facts and type of crime
  • money the defendant really has
  • risk to victims, officers and neighbors
  • past record, plus the safety report
  • immigration and citizenship status

The statute does name two dollar limits. They apply when someone was arrested without a warrant and probable cause was never decided on time. A misdemeanor then means release within 24 hours on bail of $5,000 or less. A felony means release within 48 hours on $10,000 or less. Someone too poor to pay gets a personal bond instead (CCP art. 17.033).

Booking can read you the real figure for each count. Dial 512-549-5073.

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4. Steps for posting bond on Mills Street

The jail sits at 1601 Mills Street, Bastrop, TX 78602. Sheriff's administration works from 200 Jackson Street, Bastrop, TX 78602, 512-549-5100. Go in this order:

  1. Phone booking, 512-549-5073, before driving over.
  2. Have the ID-card spelling of the name ready, with a birth date. Jot down the bail for every count.
  3. Find out which building and door handle bonds, and the hours.
  4. Ask which payments staff accept. For a money order, ask what to write on the payee line.
  5. Ask whether any other agency has a hold, so the bond really frees them.
  6. Have photo ID with you. Every receipt is proof of payment, so file them away.

Under CCP arts. 17.20 and 17.22, a jailer taking bail must pull the person's criminal history. In a violent case, a jailer has no power to set the amount.

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5. Do the clerks on Pecan and Pine take bail?

Texas treats a cash bond as money deposited with the court (CCP art. 17.02), and the clerks keep the court's money. The two clerk offices:

  • District Clerk for felony cases: 804 Pecan Street, Bastrop, TX 78602, on the first floor of the courthouse annex, 512-332-7244. Hours run Monday through Thursday 8:00 a.m. to noon and 1:00 to 4:30 p.m., and Friday 8:00 a.m. to 3:30 p.m.
  • County Clerk, which keeps misdemeanor files (Class A and B): 803 Pine Street, Bastrop, TX 78602, 512-332-7234. Hours run Monday through Thursday 8:00 a.m. to 5:00 p.m., and Friday 8:00 a.m. to 4:00 p.m.

Check with booking at 512-549-5073 first. Ask which office must receive the bond on this case so the jail can let the person go.

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6. Paying the bond: accepted forms

For bond money, booking at 512-549-5073 has the final word. Ask about each type you might use, and whether a card adds a fee.

For case payments, the District Clerk takes debit or credit cards at the counter, over the phone and on the web. Money orders and cashier's checks work there, and cash must be the exact amount. Personal checks are refused. Its web payment links cover fines, court costs and fees on felony and civil files. For a bond, follow what booking says.

Keep cash out of the mail at all times.

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7. Using a bail bonding company in Bastrop County

The Sheriff's Office posts an authorized bail bond company list on its bail bonding page. Choose a company from it, or call 512-549-5100 with questions about the list.

Texas rules that protect you:

  • No state cap limits the company's fee (OC ch. 1704). Shop around.
  • Whatever you hand the company, money or property, earns you a receipt (OC 1704.305).
  • Bonding agents can't recruit clients inside the jail (OC 1704.304).
  • When all the cases are done, a written request gets your collateral (say, a car title) back within 30 days (OC 1704.301).
  • Any attorney who already represents the person on that case may post bond (OC 1704.163).

Can a company return the person to jail? Yes, but first it must warn the defense lawyer. It also files a sworn paper in court (CCP art. 17.19).

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8. Holds that delay release from the Bastrop County Jail

A bond on one case won't clear another. Check for these:

  • Family violence. When officers believe violence may continue, a 4-hour hold after bond is mandatory. A magistrate can stretch the hold by as much as 48 hours, but only in writing (CCP art. 17.291(b)).
  • Parole blue warrant. The person stays locked up until the parole violation hearing.
  • Warrant from another county. Sometimes a judge here accepts bail on it and sends that bond along (CCP art. 15.18). If not, they stay put until that county sends a transport.
  • ICE detainer. The immigration answer lower on this page covers it.
  • Separate cases. Every open case calls for its own bond.

Before paying, have booking at 512-549-5073 list each hold on the file.

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9. Is holding someone with no bail allowed?

Bail is a right for nearly everyone under the Texas Constitution. For a long time the main exception was a capital case with strong proof (Tex. Const. art. I, §11). District judges have a little more room. After a hearing, they may refuse bail in narrow cases. Examples are a felony charged while out on felony bail, or a new felony by someone already twice convicted of felonies (Tex. Const. art. I, §§11a-11c).

Proposition 3 (Tex. Const. art. I, §11d), adopted by Texas voters on November 4, 2025, goes further. It covers:

  • a killing charged as murder or capital murder
  • sexual assault, robbery or kidnapping in its aggravated form
  • an aggravated assault involving serious injury, a gun, a knife, a club or an explosive
  • human trafficking, or indecency with a child

For these, only the prosecutor can request a no-bail hearing. Bail "shall be denied" when the state proves the person is likely to flee or puts others at risk. Should a judge grant bail anyway, the order must spell out written findings. A 2025 statute also lets prosecutors appeal low bail in some violent cases, with the person held while the higher court rules within 20 days (CCP art. 44.01).

Local prosecutors: District Attorney's office, 804 Pecan Street, Bastrop, TX 78602, 512-581-7125.

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10. Asking a judge to lower the bail

Most bail cuts begin when the defense lawyer files a motion. Gather proof of local roots for the judge. Think work stubs, a rental agreement, notes from relatives and an honest monthly money plan. Texas law bars using bail as a way to oppress someone (CCP art. 17.15(a)).

Delay by the state helps too. When prosecutors still aren't ready for trial, CCP art. 17.151 requires a personal bond or reduced bail once the person has been held:

  • 90 days for any felony
  • 30 days when the misdemeanor carries more than 180 days of jail
  • 15 days when the misdemeanor carries 180 days or less
  • 5 days for a charge punished by fine alone

Certain charges are excluded. Felony questions go to the district courts' criminal coordinator, 512-581-7137. For a misdemeanor case, ring the County Court at Law, 804 Pecan Street, Bastrop, TX 78602, 512-581-4277.

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11. Court-appointed lawyers in Bastrop County

Say yes at the video hearing. The magistrate fills in the money questions with the person and sends the request to the trial courts. Each court here has a coordinator who hands out appointments.

  • The magistrate has 24 hours to forward the form (CCP art. 15.17(a)).
  • In counties under 250,000 people, the judge has three working days to pick a lawyer (CCP art. 1.051(c)).
  • By the following workday, counsel should try to make contact (CCP art. 26.04(j)(1)).
  • Posting bail is not, by itself, proof that someone can pay a lawyer (CCP art. 26.04(m)).

For a felony, phone the District Court criminal coordinator at 512-581-7137. For a misdemeanor, phone the County Court at Law, 512-581-4277. The Texas Indigent Defense Commission oversees the system from 209 West 14th Street, Room 202, Austin, TX 78701, 512-936-6994.

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12. Courthouses for Bastrop County criminal cases

The main courthouse is 804 Pecan Street, Bastrop, TX 78602, main line 512-581-7100. Felonies and misdemeanors are heard there.

  • District Courts, 21st, 335th and 423rd, for felonies: 804 Pecan Street, Bastrop, TX 78602, court office 512-581-4037.
  • County Court at Law, where Class A and B misdemeanors are tried: 804 Pecan Street, Bastrop, TX 78602, 512-581-4277.
  • Justice Court, Precinct 1: 804 Pecan Street, Bastrop, TX 78602, 512-581-4258.
  • Justice Court, Precinct 2: 1624 NE Loop 230, Smithville, TX 78957, 512-581-7112.
  • Justice Court, Precinct 3: 5785 FM 535, Cedar Creek, TX 78612, 512-332-7288.
  • Justice Court, Precinct 4: 1125 Dildy Drive, Elgin, TX 78621, 512-581-7162.
  • Municipal Court for the city of Bastrop: 104 Grady Tuck Lane, Bastrop, TX 78602, 512-332-8650.
  • Elgin Municipal Court: 310 N Main Street, Elgin, TX 78621, 512-281-0318.
  • Smithville Municipal Court: 317 Main Street, Smithville, TX 78957, 512-237-3282.

Class C cases, which carry only a fine, are heard by the justice and city courts. The 465th District Court handles mostly family and civil matters.

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13. Getting cash bail back, or forfeiting it

Provided every condition was obeyed, the deposit is refunded once the case ends. Only the person listed on the bond receipt can collect it (CCP art. 17.02), so keep that paper safe.

  • A 5% clerk fee, topping out at $50, comes off only if the case results in a conviction or in deferred adjudication (LGC 117.055).
  • Money on deposit may be applied to what the defendant owes in fines and costs (CCP art. 17.53).
  • The clerk keeps a no-cost Motion to Release Funds form for use after the case ends.

Skip a court date and the bond is forfeited. The court starts that process with a judgment nisi, a conditional ruling (CCP arts. 22.01, 22.02). Bonding companies can still walk away clean if the missing person is jailed again: the window is 180 days for misdemeanors and 270 for felonies (CCP art. 22.13). Bail jumping, knowingly skipping court, can bring its own charge (PC 38.10).

Call the District Clerk at 512-332-7244 about a felony refund, or the County Clerk at 512-332-7234 for a misdemeanor.

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14. Picking up commissary funds and personal items

On the day they walk out, ask about two things: money left in their jail account and the items bagged at booking. Jail Records answers at 512-549-5083, and booking at 512-549-5073. Find out how leftover funds are returned and what time you can pick up their belongings at 1601 Mills Street, Bastrop, TX 78602.

Any money order that arrives after the person leaves goes back to its sender. Collecting for someone else? Bring your ID and check whether a signed release is needed. Our inmate money guide goes over deposits and what happens to money at release.

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15. Release rules on a federal charge

The Austin Division of the U.S. District Court, Western District of Texas, hears federal cases from here: 501 West Fifth Street, Suite 1100, Austin, TX 78701, clerk 512-916-5896.

  • Whether they go home is decided at a federal detention hearing, usually at the first court appearance (18 U.S.C. 3142). Texas bail law plays no part.
  • Until trial, the person is in U.S. Marshals Service custody. Its Austin office is 501 West 5th Street, Suite 3300, Austin, TX 78701, 512-916-5393. Ask them where the person is housed. A 2022 state count showed federal prisoners held at the county jail.
  • If they can't pay a lawyer, the Federal Public Defender's Austin office can help: 504 Lavaca Street, Suite 960, Austin, TX 78701, 512-916-5025.
  • Once sentenced to prison, search the Federal Bureau of Prisons inmate locator.
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16. ICE detainers and a posted bond

Immigration holds run separately from Texas bail. Expect this sequence:

  1. Federal immigration officers send the Mills Street jail their detainer paperwork, called Form I-247A.
  2. This request lets jail staff hold the person up to 48 hours after they would otherwise be released (8 CFR 287.7(d)).
  3. Under Texas law, jails must comply with detainers. The only way out is showing papers that prove the person is a citizen or is in the U.S. lawfully (CCP art. 2A.060). Since 2017, GC 752.053 has barred local rules that weaken immigration enforcement. Under Senate Bill 8 (2025), a sheriff whose county keeps a jail must pursue a 287(g) agreement with ICE. Its deadline falls on December 1, 2026. For this county's status, try the Sheriff's Office, 512-549-5100.
  4. Federal officers collect the person for transfer to an ICE facility.
  5. Search the ICE Online Detainee Locator. Searching by A-number is most exact. Name plus birth country is the fallback.

One more rule: a GC chapter 54 appointed magistrate may not release a person held on an ICE detainer (CCP art. 17.027(a-2)).

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17. Prison or state jail after a conviction

State jail felonies lead to a stay in a state jail facility. For third-degree felonies and anything above, the person goes to a TDCJ prison unit (PC 12.31-12.35). After sentencing, a person usually stays in county custody for a while, then goes to a state intake unit. There they are classified and then sent on to a fitting unit.

  • Type the family name into the TDCJ inmate search along with a first initial. If you have it, the TDCJ or SID number is quicker. New data posts each business day.
  • For details on each unit, visit our Texas state prisons page.
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18. Arrests of 10- to 16-year-olds in Bastrop County

Texas sets the juvenile age band at 10 through 16, judged by the child's age when the conduct happened. Seventeen counts as adult for criminal charges (FC 51.02(2)).

  • Police must contact a parent or guardian quickly and explain the reason for custody (FC 52.02(b)).
  • Detention review: by the second working day, a judge rules on whether the child remains in detention. Kids picked up Friday or Saturday are seen sooner, on the first working day. Before any of this, a lawyer is appointed to stand up for the child (FC 54.01).
  • Juvenile matters here go before the County Court at Law, 804 Pecan Street, Bastrop, TX 78602, 512-581-4277.

To find out where the child is, phone the Sheriff's Office at 512-549-5100 or the Texas Juvenile Justice Department at 512-490-7130.

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Search for an Inmate or Active Arrest Warrant in Bastrop County

Posting Bail at Mills Street

Once a magistrate sets bail, the booking desk (512-549-5073) explains payment and release at 1601 Mills Street, Bastrop, TX 78602.

Video Visitation Hours at the Bastrop County Jail Kiosks

Free kiosk visits at the jail, per the Sheriff visitation page:

DayTimes
Monday8:30-11:00 AM, 2:00-4:00 PM, 8:00-10:00 PM
Tuesday8:30-11:00 AM, 2:00-4:00 PM
Wednesday8:30-11:00 AM, 2:00-4:00 PM, 8:00-10:00 PM
Thursday8:30-11:00 AM, 2:00-4:00 PM

Remote visits from home are listed on the remote visitation page.

Search for an Inmate or Active Arrest Warrant in Bastrop County

Remote Video Visitation Hours for the Bastrop County Jail

DaysTimes
Monday through Sunday8:30 AM-12:00 PM, 1:30-6:00 PM, 7:30-10:00 PM

Source: Sheriff visitation page.

Bastrop County Criminal Courts at 804 Pecan Street

Search for an Inmate or Active Arrest Warrant in Bastrop County

Arrested in Texas: criminal court process

How Bastrop County Commissary Is Funded

Money comes from cash held at booking plus CorrectPay deposits.

VendEngine / CorrectPay Inmate Kiosk & Web Deposits

Provider: VendEngine • Transitioned to CorrectPay

VendEngine (operating primarily under the consumer platform CorrectPay) provides electronic accounting and kiosk software for county jails and regional detention centers. Family and friends can transfer funds directly into an incarcerated person's jail trust account using a credit or debit card online, via mobile app, or through lobby kiosks, giving them the balance needed to purchase canteen supplies, hygiene products, and snacks.

Important: Facility Intake and Banking Policies Vary

Once a person is booked and moved to a cell, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.

Step-by-Step Instructions to Register and Deposit Funds

  • Confirm the inmate's legal first and last name, date of birth, and assigned jail booking identification number.
  • Go to www.correctpay.com or download the CorrectPay app (formerly VendEngine).
  • Select Make a Deposit and choose the state and detention center.
  • Search for the inmate to verify their profile matches the active housing roster.
  • Select Trust Deposits, choose your deposit amount, review convenience fees, and enter your credit or debit card billing information.
  • Submit payment and save the digital confirmation receipt for your financial records.

What the Inmate Needs to Do

The inmate does not need an internet account to receive trust funds. Once authorized, the funds post directly to their facility accounting balance. The inmate checks their balance on a dayroom VendEngine kiosk terminal or tablet to place orders on their regular commissary day.

Official Provider: CorrectPay Official Website

Customer Service Telephone: 1-855-836-3364

Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST

Supported Languages: English and Spanish

Other Services Provided by VendEngine / CorrectPay

In addition to Trust Deposits, VendEngine / CorrectPay provides several other communication, financial, and commissary services at participating facilities:

Search for an Inmate or Active Arrest Warrant in Bastrop County

Deposit Money for an Inmate in the Bastrop County Jail

Mailing a Money Order for a Bastrop County Inmate

VendEngine, 5543 Edmondson Pike, Ste 888, Nashville, TN 37211

  • Write "Bastrop County Jail", the inmate's full name and the facility ID on the order, or VendEngine sends it back.
  • No more than $300 per money order.
  • Processing takes 7 to 10 business days; a maintenance fee is deducted.
  • USPS, Western Union or MoneyGram money orders only. No personal checks; never send cash.

Source: Sheriff inmate funds sheet.

Since April 15, 2024, personal letters for the Bastrop County Jail on Mills Street have gone to a mail-scanning service, which turns them into images the inmate reads on a screen. The county made the change to keep drug-soaked paper out of the jail. Lawyers' papers, court papers, books, publications and printed photos still go to the jail in Bastrop, and money orders go to neither place.

Personal letters (scanned):
Inmate's Full Name & SO#
NCIC-Bastrop County Jail
PO Box 591
Longview, TX 75606

Legal mail, court papers, books, publications and printed photos:
Inmate's Full Name & SO#
Bastrop County Jail
1601 Mills Street
Bastrop, TX 78602

  • SO number: Put the inmate's name and SO number (their Sheriff's Office booking number) on every envelope, plus your return address. Letters to the scanning box without the SO number are rejected.
  • Size and pages: Up to 8½ x 11 inches and no more than five pages. Longer letters come back unscanned.
  • One side only: The back of a page is never scanned, and a letter with writing there is returned.
  • Photos: A photo inside a scanned letter gets the whole thing sent back. Printed pictures go to the Mills Street address.
  • Not at the scanning box: Legal and medical mail, magazines, newspapers, bulk mail and books.
  • Money orders: Don't mail them to the jail or the scanning box. They go to the deposit company's processing address on the Sheriff's inmate funds page. Write "Bastrop County Jail", the inmate's full name and their facility ID number on each one. The limit is $300, only U.S. Postal Service money orders and the two other brands named on that page are taken, posting takes 7 to 10 business days, and a fee comes out. One that arrives after release is sent back to you. The county takes no personal checks, and cash should never be mailed.
  • Faster ways to add money: Deposit online, by phone, or at the kiosk in the jail's visitation lobby.

You can also trade electronic messages with the inmate.

NCIC Prepaid Phone Calling Accounts

Provider: NCIC Inmate Communications

NCIC Inmate Communications provides telecommunications services that allow incarcerated individuals to place outbound voice calls from dayroom telephones to family and friends. Because correctional facilities do not permit incoming phone calls, establishing an NCIC prepaid calling account connects calls directly to your cell phone or landline without being blocked by wireless carriers.

Important: Mobile Phones Automatically Block Inmate Calls

Cellular phone carriers automatically reject standard collect calls originating from jail phone systems. While some residential landlines might permit direct monthly billing, mobile devices and internet-based telephone lines require an active prepaid calling balance, which you can verify by checking with your provider. If you do not register online and fund an NCIC account right away, your loved one will receive an automated disconnect announcement when attempting to call your number.

Step-by-Step Instructions to Register and Fund an Account

  • Visit account.ncic.com or call NCIC customer care at 1-800-943-2189.
  • Click Create Account and register using the primary 10-digit telephone number where you want to receive calls.
  • Select the state and correctional facility where your loved one is currently detained.
  • Search for and add the inmate using their full legal name or booking ID number.
  • Select your deposit dollar amount and enter your debit or credit card billing details.
  • Submit payment and ensure your mobile phone settings allow calls from automated or unfamiliar correctional numbers.

What the Inmate Needs to Do

The inmate dials your 10-digit number from any dayroom telephone and keys in their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and prompts you to press a digit to accept the call. All personal telephone conversations are recorded and monitored by facility staff.

Official Provider: NCIC Official Website

Customer Service Telephone: 1-800-943-2189

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by NCIC Inmate Communications

In addition to Prepaid Phone Calling, NCIC provides several other digital communication and visitation services at participating facilities:

  • Remote Video Visitation: Schedule and join live face-to-face video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: NCIC Video Visits
  • Inmate Messaging Services: Send electronic messages and photos directly to an inmate's housing unit terminal.
    • Learn more on our website: Inmate Messaging Guide  |  • Visit official vendor page: NCIC Messaging

NCIC Inmate Messaging Services

Provider: NCIC Inmate Communications

NCIC Inmate Messaging allows friends and family members to exchange electronic text messages and digital photos directly with an incarcerated loved one. Messages are delivered electronically to housing unit terminals and tablets within hours, avoiding the lengthy transit times associated with physical postal mail.

Important: Electronic Messaging Screening Rules Differ

Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across correctional agencies. While some facilities still allow regular handwritten letters, many jails have transitioned to digital-only mail scanning or restrict postal delivery, which you can verify by checking facility rules. If you do not register online and purchase messaging credits immediately, your loved one may face lengthy periods without direct written contact from family.

Step-by-Step Instructions to Register and Send Messages

  • Go to account.ncic.com and sign in or create a user profile.
  • Select Messaging from your dashboard options.
  • Select your state and detention center, then search for the inmate using their full legal name or booking ID.
  • Purchase a messaging credit bundle using a debit or credit card.
  • Type your message in the composition window and attach approved JPEG photos if permitted by the facility.
  • Submit your message to the facility's screening queue.

What the Inmate Needs to Do

All electronic correspondence is screened by facility staff before delivery. Once approved, messages appear in the inmate's inbox on their housing unit terminal or tablet. The inmate opens the message, reads your note, and types an electronic reply using their available credits.

Official Provider: NCIC Official Website

Customer Service Telephone: 1-800-943-2189

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by NCIC Inmate Communications

In addition to Inmate Messaging, NCIC provides calling and video visitation services at participating facilities:

Bastrop County (this county)Caldwell CountyFayette CountyLee CountyTravis CountyWilliamson County
Bastrop County Jails listed No jails listed

The Bastrop County Jail serves the following cities and towns of Bastrop County: Bastrop, Cedar Creek, Elgin and Smithville.

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