Bexar County Adult Detention Center Annex Inmate Visitation

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Annex Video Visiting Hours

DayPublic Video Visits
MondayNone for the public
Tuesday to Friday8:30 a.m. to 8 p.m.
Saturday8 a.m. to 3 p.m.
SundayOnly Easter, Mother's Day and Father's Day, 8 a.m. to 3 p.m.

Call the Sheriff's video visitation office at 210-335-8270 to confirm hours before booking an Annex visit.

Schedule a Visit with an Inmate at the Bexar County Adult Detention Center Annex

Booking a Video Visit with an Annex Detainee

Create or log in to an ICSolutions account, find the detainee by SID, and reserve a 20-minute slot between three days and two weeks ahead. The vendor's help line is 888-646-9437.

Video Visitation - Information, Schedules, Duration and Cost

Where Annex Families Visit

Video sessions for Annex detainees are held at the Sheriff's Video Visitation Center, 222 S. Comal Street, or from a home device. Lockers at the center take five quarters.

Annex Visiting FAQ

How often can I see the same Annex detainee?

What happens if I skip an Annex visit without canceling?


How often can I see the same Annex detainee?

Once per day, in a 20-minute session.


What happens if I skip an Annex visit without canceling?

Without 24 hours' notice it can count as used, and repeated no-shows risk suspension.

Bexar County Adult Detention Center Annex Visitation Application Process

Annex Visitor Registration

Register with ICSolutions using the name on your photo ID. The county's platform rejects Apple laptops and Chromebooks, so register from Windows or a smartphone.

At Home Video Visitation

Annex Visits from Home

Install and test the ICS app before booking a home session; details are on the Annex remote visit page.

Who can Visit an Inmate at Bexar County Adult Detention Center Annex

Annex Visitor Rules

Anyone 17 or older needs a government photo ID other than a TDCJ card. A session may include up to three people, with no more than two adults, and children must be supervised. A protective order with the detainee bars the visit.

Bexar County Adult Detention Center Annex Visitation Dress Code

What to Wear to the Visitation Center

Wear real shoes and clothes that cover the torso, with hems reaching mid-knee or lower. Gang colors and offensive prints are refused.

Visitation Tips and Guidelines

Annex Visit Pointers

The visitor who scheduled the session must be the one who checks in. Worried about a detainee's safety? Deputies want to hear about any self-harm risk on 210-335-5670.

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