Bastrop County Jail

How to Find Someone at the Mills Street Jail

The Sheriff's FAQ sends families to the booking desk, 512-549-5073, or to a written request to SORecords@co.bastrop.tx.us. The state's IVSS-Counties portal is a second check. Phone, email and state options are laid out on the Bastrop County search page.

How Do You Visit an Inmate in the Bastrop County Jail? What is the Schedule?

Video Visitation Hours at the Bastrop County Jail Kiosks

Free kiosk visits at the jail, per the Sheriff visitation page:

Remote visits from home are listed on the remote visitation page.

Visiting an Inmate at the Bastrop County Jail

Visits use NCIC video: free kiosks at the jail, or a paid session from your phone or tablet. Accounts at ncic.com or 800-943-2189.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bastrop County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 512-549-5073 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Bastrop County Jail?

Remote Video Visitation Hours for the Bastrop County Jail

Source: Sheriff visitation page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bastrop County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 512-549-5073 for further assistance.

How Do You Deposit Money for an Inmate in the Bastrop County Jail?

Four Ways to Fund a Bastrop County Inmate Account

1. CorrectPay by phone, 855-836-3364.
2. correctpay.com.
3. Lobby kiosk at the jail.
4. A USPS, Western Union or MoneyGram order mailed to VendEngine's Edmondson Pike box.

How to Send Money to an Inmate in Bastrop County

To send commissary money to an inmate in Bastrop County Jail follow these steps:

• Register with correctpay by creating an account.
• 
• Select Texas, then select Bastrop County Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.
• You can deposit money four ways:
• Deposit online at correctpay.com.
• Ask the jail whether it has a Correct Pay lobby kiosk for deposits.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Bastrop County Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bastrop County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 512-549-5073 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Bastrop County Jail?

How Does an Inmate Make Phone Calls in Bastrop County Jail?

To receive phone calls from an inmate in Bastrop County follow these instructions:

Bastrop County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

• Register here, or by phone 800-943-2189
• Choose Texas.
• Choose Bastrop County Jail
• Select your Inmate.
• Enter the phone number your Inmate will be calling.
• Fund your account.

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Bastrop County Jail, families can also leave secure voicemails for inmates to listen to.

Fees

• Adding funds to your account: NCIC's terms cap the fee for an automated payment (web, phone menu or kiosk) at $3.00.
• NCIC shows the current per-minute rate when you set up the account.
• NCIC's terms put the live-agent fee for a phone payment or account set-up at no more than $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
Full list of participating jails.

For all the information regarding phone calls with Bastrop County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bastrop County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 512-549-5073 for further assistance.

How do I Mail an Inmate in the Bastrop County Jail, and what can I send them?

Rules for Letters to the Longview Box

• Bastrop County scanning staff reject any envelope lacking the SO booking number, the inmate's name or the sender's address.
• Letter-size sheets only; anything past 8.5 x 11 is sent back.
• Five pages or fewer.
• Writing on the front side only.
• No photos in Longview mail; one photo returns everything.
• Reading material, bulk mail and newspapers bounce from the Longview box and belong at the Mills Street address.

Bastrop County Jail Inmate Mail Guidelines

Postcards
Check the Bastrop County Jail's mail rules before sending postcards or books.

Envelopes
The Bastrop County Jail also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & SO#
NCIC-Bastrop County Jail
Inmate Name-SO Number
PO Box 591
Longview, TX 75606

Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & SO#
Bastrop County Jail
1601 Mills Street
Bastrop, TX 78602

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
Check the Bastrop County Jail's mail rules before sending postcards or books.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Bastrop County Jail standards will be disposed of.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & SO#
Bastrop County Jail
1601 Mills Street
Bastrop, TX 78602

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bastrop County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 512-549-5073 for further assistance.

Can I purchase Commissary Online for an Inmate in the Bastrop County Jail, and what can I purchase?

The Bastrop County Jail Commissary

Inmates buy snacks, clothing and hygiene items from their account balance.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bastrop County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 512-549-5073 for further assistance.

How Can I Communicate with an Inmate in the Bastrop County Jail using an Online Messaging Service?

Bastrop County Jail Electronic Mail Through NCIC

Sheriff Cook's office chose NCIC-Inmate Communications to handle Bastrop County's e-messaging. Sign up at ncic.com or 800-943-2189.

How to Send a Secure Email Message to an Inmate in Bastrop County

To send a secure email message to an inmate in Bastrop County Jail follow these steps:

Bastrop County Jail uses the services of NCIC for you to deposit funds into your inmate's account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.

You can deposit money three different ways:
•    Deposit online at NCIC.com
•    Ask Bastrop County Jail whether it has an NCIC deposit kiosk and where it is.
•    Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: NCIC's terms put the live-agent fee for a phone payment or account set-up at no more than $5.95.)
Email – info@ncic.com

For all information on how to Text/Email an Inmate in Bastrop County Jail check out our Secure Messaging Guide for Bastrop County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bastrop County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 512-549-5073 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Bastrop County?