Address:
200 S. Crockett
Sherman, TX 75090
Phone:
903-813-4200
Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more.
For help with signing up and using the inmate visitation app, go here to get your questions answered.
Note: While JailATM also offers the following inmate services, Grayson County Jail may not allow all of them. Check on the JailATM website to confirm.
Services available through JailATM are subject to change with no notice.
You Can Send Money
Grayson County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.
You Can Send Gift Packs
Grayson County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.
You Can Email Inmate
Grayson County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
Customer Support: 877-810-0914.
200 S. Crockett
Sherman, TX 75090
903-813-4200
ON-SITE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 8:00AM to 9:00PM |
| MONDAY | 8:00AM to 9:00PM |
| TUESDAY | 8:00AM to 9:00PM |
| WEDNESDAY | 8:00AM to 9:00PM |
| THURSDAY | 8:00AM to 9:00PM |
| FRIDAY | 8:00AM to 9:00PM |
| SATURDAY | 8:00AM to 9:00PM |
REMOTE VISITATION SCHEDULE
| DAY | TIMES |
| SUNDAY | 8:00AM to 9:00PM |
| MONDAY | 8:00AM to 9:00PM |
| TUESDAY | 8:00AM to 9:00PM |
| WEDNESDAY | 8:00AM to 9:00PM |
| THURSDAY | 8:00AM to 9:00PM |
| FRIDAY | 8:00AM to 9:00PM |
| SATURDAY | 8:00AM to 9:00PM |
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Grayson County Jail money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
Because Grayson County and Texas can change their bail bond procedures, it is always best to call either the Grayson County Jail at 903-813-4200, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.
Ask the staff at the Grayson County Jail or the Grayson County Court Clerk these specific questions:
If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.
This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.
Using Jail ATM Digital Messaging with an Inmate at Grayson County Jail - Sending and Receiving Messages.
How It Works:
Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.
To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.
To receive phone calls from inmates in Grayson County, or to assist them in making phone calls from jail to other people, follow these steps:
For all the information regarding phone calls with Grayson County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
To visit an inmate in Grayson County follow these steps:
For full instructions on all the benefits of using JailATM to visit a Grayson County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
