Gregg County North Jail Remote Inmate Video Visits

Gregg County North Jail

Address:
101 E. Whaley
Longview, TX 75601

Phone:

903-236-1755

Gregg County North Jail - Remote Video Visitation with your Inmate

Gregg County North Jail uses the services of NCIC for remote video visitation.

In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.



Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

  • Register here.  
  • Select Gregg County North Jail
  • Select your inmate.
  • Choose your date and time.

Your inmate will be notified by the jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]

Gregg County North Jail VIDEO VISITATION SCHEDULE

101 E. Whaley
Longview, TX 75601
903-236-1755

Schedule Video Visits online with NCIC

  • All visits must be scheduled at least 24 hours in advance.
  • Visitation Schedule subject to change.
  • Visits are 20 minutes and cost $0.30 per minute.
  • Inmates can have up to 5 people that can be added to their visitation card who are of IMMEDIATE family to the inmate.

  • The visitation card can take up to 10 days to be approved.

  • The inmate may make changes to their visitation card once every 30 days. IMMEDIATE family members of the inmate include the following:

    Mother or Father
    Brother or Sister
    Child of inmate
    Spouse - Legally married to the inmate and can provide proof (marriage certificate). Common law marriage WILL NOT be approved for visitation

DAY TIME
SUNDAY 8:00 AM - 9:30PM
MONDAY 8:00 AM - 9:30PM
TUESDAY 8:00 AM - 9:30PM
WEDNESDAY 8:00 AM - 9:30PM
THURSDAY 8:00 AM - 9:30PM
FRIDAY 8:00 AM - 9:30PM
SATURDAY 8:00 AM - 9:30PM

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Gregg County North Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to Deposit Money in an Account for an Inmate in Gregg County North Jail

To deposit money in an inmate's account in Gregg County follow these instructions:

  • Go to Tiger Services Online.
  • Choose Texas.
  • Select Gregg County North Jail.
  • Click on Web Deposits.
  • Select your inmate.
  • Enter your billing information.
  • Follow the rest of the instructions for Gregg County North Jail to complete your transaction.

For more detailed information on Depositing Money, Ordering Commissary, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Send Money Page.


 

Gregg County North Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Gregg County North Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Gregg County North Jail:
Inmate's Full Name & SO#
Gregg County Jail
PO BOX 591
Longview, Texas 75606


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How Do I put Money on an Inmate's Commissary Account in the Gregg County North Jail to Purchase Phone Cards?

There are FOUR options for putting money on an inmate's books:

Option 1 - Dropping Money at the Gregg County North Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use the NCIC self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Gregg County North Jail uses NCIC to process all online deposits to an inmate's account. NCIC charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.



Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.  Mail it to the Gregg County North Jail address on this page, or to the address below if it is different than the facility address.
Inmate's Full Name & SO#
Gregg County Jail
101 E. Whaley
Longview, TX 75601

Option 4 - Make an Inmate Deposit over the Phone by calling 800-943-2189

For more information about sending an inmate money for phone cards or other commissary sundries, check out our Inmate Money Page.


 

How to Rent a Tablet for an Inmate at the Gregg County North Jail

Gregg County North Jail offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.

They can also be used for commissary ordering.

To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.


 

How to deposit money in an inmate's account in the Gregg County North Jail

  • To deposit money online go the NCIC website
  • To deposit money over the phone call 800-943-2189
  • To deposit money at the jail use the NCIC Kiosk in the Gregg County North Jail lobby.
  • Call the jail at 903-236-1755 to confirm lobby hours for depositing inmate funds.

For complete information on depositing money in an inmate's account, check out our Inmate Money page.


 

How Do Visit an Inmate in Gregg County North Jail?

To visit an inmate in Gregg County you need to do the following:

Gregg County North Jail uses the services of NCIC for remote video visitation. In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the Gregg County North Jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.

Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

  • Register here.  
  • Select Gregg County North Jail
  • Select your inmate.
  • Choose your date and time.

Your inmate will be notified by the Gregg County North Jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]

For all the information you need to know, whether it be 'in person' at-the-jail visitation or remote video visitation with your Gregg County inmate, go to our Visit Inmate Page.


 

How to Send a Secure Email Message to an Inmate in Gregg County

To send a secure email message to an inmate in Gregg County North Jail follow these steps:

Gregg County North Jail uses the services of NCIC for you to deposit funds into your {Gregg County inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.

You can deposit money three different ways:

•    Deposit online at NCIC.com
•    Deposit at the kiosk in the Gregg County North Jail lobby, if available.
•    Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).
Email – [email protected]

For all information on how to Text/Email an Inmate in Gregg County North Jail check out our Secure Messaging Guide for Gregg County.


 

How Does an Inmate Make Phone Calls in Gregg County North Jail?

To receive phone calls from an inmate in Gregg County follow these instructions:

Gregg County North Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Texas.
  • Choose Gregg County North Jail
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Gregg County North Jail, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Texas to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Texas to Texas) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Gregg County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Purchase Commissary for an Inmate in Gregg County North Jail

To purchase commissary for an inmate in Gregg County follow these instructions:

  • Go to Tiger Services Online.
  • Choose Texas.
  • Select Gregg County North Jail.
  • Click on 'Order Commissary'.
  • Select your inmate.
  • Enter your billing information.
  • Follow the rest of the instructions for Gregg County North Jail to complete your transaction.

For more detailed information on Ordering Commissary, Depositing Money, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Commissary Page.


 

Photos of this facility
1 / 8
2 / 8
Gregg County North Jail located in Longview TX (Texas) 2
3 / 8
Gregg County North Jail located in Longview TX (Texas) 3
4 / 8
Gregg County North Jail located in Longview TX (Texas) 4
5 / 8
Gregg County North Jail located in Longview TX (Texas) 5
6 / 8
Gregg County North Jail located in Longview TX (Texas) 1
7 / 8
8 / 8