The Sheriff's jail page links one booking search, run on the county's Tyler court portal. Try it this way:

1. Go to the booking records search.
2. Type the surname. Too many matches? Narrow it with the first name.
3. No hits? Try a different spelling, a married or birth surname, or the formal version of a nickname.
4. Open the matching record and write down what it shows, especially any booking number.
5. Call 830-896-1257 to confirm. A clerk can say whether the person is still inside and what the bond is.

The jail has 328 beds and also takes contract inmates for some other agencies, so a name you find may belong to an outside case. Ask the clerk which agency is holding the person.

Most of the time, an empty result comes down to timing or spelling. Consider these:

• Intake isn't finished. Prints, pictures and paperwork happen before a record appears, which can take hours.
• They're already out. Someone can walk out quickly after posting bond, signing a personal bond or having the case dropped.
• The arrest was elsewhere. Officers in Bandera, Gillespie or another nearby county book people into their own jail. See the next answer.
• A federal, state or immigration agency has them. Those agencies run their own searches, covered further down.
• The name is entered differently. A hyphen, two surnames or a data-entry slip can hide the right person.

When in doubt, call the jail at 830-896-1257. During weekday office hours, 8 a.m. to 5 p.m., the Sheriff's main line, 830-896-1216, can also help.

The Sheriff runs the county's adult jail at 400 Clearwater Paseo, Kerrville, TX 78028, 830-896-1257. A 2016 expansion grew it from 192 beds to 328. Next door, the county lists the Law Enforcement Center Annex, 402 Clearwater Paseo, Kerrville, TX 78028, 830-896-1216, with district attorney offices inside. Ask the jail whether anyone is housed there. After a city arrest, ask the police department where the person was taken.

Arrested over the line in another Hill Country county? Try these nearby jails:

• Bandera County Jail: 3360 State Hwy. 173 North, Bandera, TX 78003, 830-796-7759.
• Gillespie County Jail: 104 Industrial Loop, Fredericksburg, TX 78624, 830-990-8793.
• Kendall County Detention Center: 6 Staudt Street, Boerne, TX 78006, 830-249-4989.
• Kimble County Jail: 415 Pecan Street, Junction, TX 76849, 325-446-2766.
• Real County Jail: 146 US-83, Leakey, TX 78873, 830-232-5201.
• Edwards County Detention Center: 404 W. Austin Street, Rocksprings, TX 78880, 830-683-4104.

Want an official copy of someone's mugshot? Put the request on paper or in an email and direct it to the Sheriff's Office, 400 Clearwater Paseo, Kerrville, TX 78028, 830-896-1216. The Public Information Act covers requests for an arrested person's booking photo (Gov't Code 552.108(c)). Include the full name, the arrest date and how you want the copy sent.

Commercial mugshot websites copy these photos widely. Texas rules for them sit in Business and Commerce Code ch. 109. A site that asks $150 or more to pull a photo must fix or pull, for free, any listing with errors or gaps. It also may not post anything from a case that was expunged or placed under nondisclosure.

Texas offers IVSS-Counties for county jails. It costs nothing, and your information stays confidential. Look up the person, then register for notices when their custody changes. The help line, 866-268-8959, takes calls any hour, in Spanish or English.

You may still see a link to VINE on the Sheriff's jail page. IVSS-Counties replaced that older service, so register with the new one.

A magistrate holds court inside the jail and must see each new arrest inside 48 hours. That hearing covers the charges and rights and sets the bond. Relatives can watch on a TV in the visitation lobby. To hear the amount, call the jail at 830-896-1257 and ask a clerk.

• Cash bond: the family pays the bond in full, and the county returns it after the final hearing, provided no court date was skipped.
• Surety bond: a bondsman covers the bond in exchange for a fee that is never refunded. Bondsmen need a license from the county's bail bond board. The County Treasurer chairs that board, 830-792-2276.
• Personal bond: the magistrate may let the person out on their written word to come back to court.

Our bond help page goes step by step. For the rules that apply across Texas, see JE's Texas bail laws.

The magistrate tells the person the charges at the first hearing, and a jail clerk at 830-896-1257 can read them to you. For the exact wording, look at the court file:

• Felonies: search the District Clerk's court records portal, or call 830-792-2281.
• Misdemeanors: files sit in the County Clerk's office, Suite 122, 700 Main Street, Kerrville, TX 78028. For hearing questions, phone the County Court at Law, 830-792-2207.

Early on, the magistrate's paperwork may be the only charge record. A charge can still change after a prosecutor reviews it or a grand jury acts, so ask again before each hearing.

The easiest moment to ask is during magistration, when a form for appointed counsel is completed with help. People who qualify usually get a lawyer from the Hill Country Regional Public Defender's Office, Allie Burton Annex, 550 Earl Garrett Street, Kerrville, TX 78028, 830-315-2788. That office also serves Bandera, Gillespie, Kendall and Medina counties.

Missed the hearing? Your loved one can still ask in writing through jail staff. Family can call the public defender too, though the office will speak mostly with the client. Any lawyer you hire privately can visit the jail and talk with the person in confidence.

Visits must be booked ahead by phone at 830-315-2480. The line takes calls only Tuesday, Wednesday and Thursday, 8:30 to 11:30 a.m. and 1:30 to 4 p.m. The jail says "No exceptions."

• Men receive visitors Friday and Saturday, 10 a.m. to 4 p.m.
• Women receive visitors Sunday, 10 a.m. to 4 p.m.
• Each person gets one hour-long visit or two half-hour visits a week.
• Bring a valid state driver's license or state ID card.
• Visitors younger than 17 must come with a guardian. Children may come on those same days.
• A visit can be cut short or denied over misconduct, apparent alcohol or drug use, inappropriate dress or suspected contraband.

Our visiting tips page has more ideas for a first trip.

Three deposit methods are open:

• Lobby kiosk. It runs 24 hours in the Sheriff's Office front lobby. Cash costs a $3.25 fee and cards cost 10%. The Sheriff doesn't set those fees. Another ATM sits at the entrance to the visitation area.
• Online. Use the jail's deposit vendor. Call the jail for the current link.
• Mailed money order. Payable to "Kerr County Inmate Commissary," with the inmate's name written on it, sent to 400 Clearwater Paseo, Kerrville, Texas 78028. The front lobby no longer takes money orders by hand.

Commissary runs weekly. Orders go in Tuesday and arrive Thursday, so mailed money orders must land before noon Monday. Outside packages are refused. Leftover money goes only to the inmate. Read our deposit guide and commissary guide to learn more.

Before setting up any account, ask the jail at 830-896-1257 which calling, tablet and video options exist today, and their prices. Assume any jail call is recorded and could reach a prosecutor. Case details belong in private meetings with the defense lawyer.

Background reading: our jail phone tips and inmate email tips.

Personal mail does not go to the jail's street address. Set up the envelope this way:

• First line: the inmate's name
• Second line: SO# (the Sheriff's Office number)
• Third line: Kerr County Jail
• Fourth line: P.O. Box 591
• Last line: Longview, TX 75606

Add your return address too, since the jail requires one. Leave out envelopes, stamps, pens, pencils, blank paper, magazines, newspapers, Polaroid photos, cash, clothing, tobacco and hygiene products. Any book has to be a softcover shipped by a distributor or bookstore. Texas jail standards put no cap on letters. A defense attorney's envelope stays sealed unless the inmate is present for the opening. More tips: our jail mail guide.

Whatever the person carried at arrest is inventoried and stored. If they want a family member to collect something, phone 830-896-1257 before driving over. Ask if a signed property release is needed, what can leave the jail and what time to come. Then bring a photo ID to 400 Clearwater Paseo, Kerrville, TX 78028.

Money on a commissary account belongs to the inmate and is released only to them. Anything seized as evidence is tied to the case and comes back only when a judge or prosecutor says so.

Every person entering the jail is screened for mental illness and intellectual disability. Tell the jail at 830-896-1257 about health needs without waiting. Have a list of each prescription, its dose and the doctor who wrote it. Say clearly if you fear self-harm.

The state inspects jails through the Texas Commission on Jail Standards. Unresolved concerns can go to it through its complaint form or at 512-463-5505. In an emergency, call 911.

County warrants go through the Sheriff's Warrant Division, 400 Clearwater Paseo, Kerrville, TX 78028, 830-896-1216. Constables and city officers can also make warrant arrests. Check the Sheriff's most wanted list, the city's warrant page plus DPS's Texas 10 Most Wanted page. About a single name, call the Sheriff or a court clerk. To take care of a warrant, the person should show up before the judge whose court signed it, with a lawyer if possible, or call that court to get a new setting on the calendar. For felony warrants, the paperwork is at the District Clerk's office, Suite 236, 700 Main Street, Kerrville, TX 78028, 830-792-2281.

Courts here shuffled rooms after the July 2026 flood, so confirm the place every time:

• Felony: the District Clerk, 830-792-2281, or the district courts' office, 830-792-2290.
• Misdemeanor: the County Court at Law, 830-792-2207.
• City ticket: Kerrville Municipal Court, 365 Clearwater Paseo, Suite 100, Kerrville, TX 78028, 830-257-2388.

The state's free re:SearchTX shows filed papers after you register. Our court page lists every court, its address and the steps of a case.

Federal arrests from this area go before a judge in San Antonio, where a detention hearing decides release (18 U.S.C. 3142). The court clerk is at 262 West Nueva Street, Room 1-400, San Antonio, TX 78207, 210-472-6550.

Before sentencing, the U.S. Marshals choose which jail holds a federal defendant, and it may be a county lockup. Call their San Antonio office at 262 West Nueva Street, Room 2-300, San Antonio, TX 78207, 210-332-6800. After sentencing, the BOP inmate locator will list them.

1. The detainer. Everything starts with Form I-247A, sent by ICE. Under 8 CFR 287.7(d), the jail may then hold the person up to 48 hours after they would otherwise be released, giving ICE time to collect them.
2. Texas rules. In Texas, art. 2A.060 requires a jail to comply unless lawful status is shown. Gov't Code 752.053 adds that no city or county may limit how immigration law is enforced. There is also a 287(g) duty from S.B. 8: each sheriff who operates a jail must reach such a deal with ICE before December 1, 2026 ends. The Sheriff's Office, 830-896-1216, can say where its own stands.
3. The search. After pickup, enter the name or A-number in the ICE Online Detainee Locator.
4. Where they may go. ICE's San Antonio field office, 3523 Crosspoint Drive, San Antonio, TX 78217, 210-564-3300, oversees this region. Nearby centers include Dilley Immigration Processing Center, 300 El Rancho Way, Dilley, TX 78017, 830-378-6500, and Karnes County Immigration Processing Center, 409 FM 1144, Karnes City, TX 78118, 830-254-2000.

Sentenced to prison or a state jail, a person stays on Clearwater Paseo until TDCJ can take them. TDCJ first runs intake, a sorting stage with tests and classification, and then assigns a longer-term unit.

Enter a name or TDCJ number in the state's offender search. Updates arrive on business days, so today's moves may not show. For each unit's address, visits and mail, see our Texas prisons page.

Texas law puts 17-year-olds in the adult system, so they are booked into the county jail like anyone older. Youths from 10 to 16 are handled by the juvenile system and kept out of the adult jail.

Call the Juvenile Probation Department at 3501 Legion Drive, Kerrville, TX 78028, 830-896-9013, weekdays 8 a.m. to 5 p.m., lunch hour included. Ask staff where your child is detained, when the detention hearing is set and how visits work. At the state level, the Texas Juvenile Justice Department sits at 1711 San Jacinto Blvd, Austin, TX 78701, 512-490-7130.

The arrest paperwork names the agency. Call the one that matches:

• Sheriff's Office (rural areas and the rest of the county): 400 Clearwater Paseo, Kerrville, TX 78028, 830-896-1216. The county's emergency directory also lists 830-896-1133.
• Kerrville Police Department: 429 Sidney Baker, Kerrville, TX 78028, 830-257-8181.
• Ingram Police Department: 226 Highway 39, Ingram, TX 78025, 830-367-2636.
• Constable, Precinct 1: listed at 700 Main Street, Kerrville, TX 78028, 830-792-2223. Its office moved after the flood, so call first.
• Constable, Precinct 2: 400 Clearwater Paseo, Kerrville, TX 78028, 830-315-2475.
• Constable, Precinct 3: Allie Burton Annex, 550 Earl Garrett Street, Kerrville, TX 78028, 830-792-2240.
• Constable, Precinct 4: West Kerr Annex, 510 College Street, Ingram, TX 78025, 830-896-9035.
• Texas DPS, Highway Patrol: 311 Sidney Baker South, Kerrville, TX 78028, 830-257-7876.
• Texas Parks and Wildlife game wardens: 309 Sidney Baker South, Kerrville, TX 78028, 830-257-7611.