Medina County Jail Photos & Videos

How to Send a Carepack Commissary Package Directly to an Inmate in Medina County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Medina County Jail follow these steps:

  • Go to JailATM, choose Texas, then choose Medina County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Medina County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Medina County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Medina County Jail check out our Commissary Instructions Page for Medina County.


 

How Does an Inmate Make Phone Calls in Medina County Jail?

To receive phone calls from an inmate in Medina County follow these instructions:

Medina County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Texas.
  • Choose Medina County Jail
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Medina County Jail, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Texas to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Texas to Texas) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Medina County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Deposit Money Online for an Inmate in Medina County

To deposit money online for an inmate in Medina County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Medina County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Texas, then choose Medina County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Medina County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Medina County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Medina County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Medina County.


 

How Do Inmates in Medina County Jail Get Money to Make Phone Calls?
 

To send money to an inmate in order to make phone calls in Medina County Jail, follow these steps:

1. Register with correctpay online, the money depositing service used by Medina County Jail, or call Customer Service at 855-836-3364. They are open 24/7.

2. Once registered, select Texas, then Medina County Jail, then the inmate you want to send money to.
3. Choose an amount, then a payment method (any major credit or debit card in your name), and then send.

NOTE: There is a cost to use this service... usually no more than 5%. The link below has all the information you need to know.

For all the information regarding phone calls with Medina County inmates; what phone service they use, calling cards information, the rules, policies, fees, phone calling times, limits and more visit our Inmate Phone Page.