Shackelford County Jail & Sheriff Photos & Videos

How to Send a Carepack Commissary Package Directly to an Inmate in Shackelford County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Shackelford County Jail & Sheriff follow these steps:

  • Go to JailATM, choose Texas, then choose Shackelford County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Shackelford County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Shackelford County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Shackelford County Jail & Sheriff check out our Commissary Instructions Page for Shackelford County.


 

How Does an Inmate Make Phone Calls in Shackelford County Jail & Sheriff?

To receive phone calls from an inmate in Shackelford County follow these instructions:

Shackelford County Jail & Sheriff uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Texas.
  • Choose Shackelford County Jail & Sheriff
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Shackelford County Jail & Sheriff, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Texas to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Texas to Texas) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Shackelford County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Deposit Money Online for an Inmate in Shackelford County

To deposit money online for an inmate in Shackelford County Jail & Sheriff follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Shackelford County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Texas, then choose Shackelford County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Shackelford County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Shackelford County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Shackelford County Jail & Sheriff, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Shackelford County.


 

How to Have Remote Video Visits and 'At the Jail' Visits with an Inmate in Shackelford County

To register and sign up for a remote visitation account with correctpay.com to communicate with your Shackelford County Jail & Sheriff inmate, follow the instructions below:

Shackelford County Jail & Sheriff uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

  • Visit from your home computer.
  • Visit from the correctpay VendEngine Kiosk in the Shackelford County Jail & Sheriff lobby.
  • Visit by using the JailFunds iphone or Android app

Go here to begin the process to schedule a visit.

  • Register by creating an account here.
  • Add a payment method.
  • Select Texas
  • Select Shackelford County Jail & Sheriff
  • Select your inmate
  • Schedule a visit.

24/7 Customer Service - 855-836-3364

For all the information on remote video visits and 'at the jail' visitation for Shackelford County Jail & Sheriff, including fees, schedules, how it works and more, check out our Visit Inmate Page.


 

How to Send a Secure Email or Text Message to an Inmate in Shackelford County

To send a secure email message and digital photos to an inmate in Shackelford County Jail & Sheriff follow these steps:

  • Register with correctpay by creating an account.
  • Select Texas, then select Shackelford County Jail & Sheriff, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
  • Uploading photos to Inmate’s email
    Make sure the file size is less than 5MB.
    Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Shackelford County Jail & Sheriff and send them photos, check out our Secure Messaging Guide for Shackelford County. 
24/7 Customer Service - 855-836-3364