Shelby County Jail
Shelby County Jail
You can call the 66-bed Shelby County Jail 24 hours a day for inmate information at 936-598-5601.
This facility handles offenders arrested for misdemeanors and felonies, who are brought here for booking and processing. Depending on their charges, inmates may remain in custody until they are either bonded out, released on recognizance, or held until their trial is completed.
The inmate search tool can be used to view the jail's roster and find out who is in custody.
Offenders sentenced to less than one year will serve their time at this jail, while those with longer sentences will be transferred to either the Texas State Prison System or the Federal Bureau of Prisons.
This page provides information on a range of inmate services, including the visitation schedule, inmate account funding, sending mail, phone calls, voicemail, emailing and texting, tablet rentals, bail bonds, and commissary purchases.
It’s a good idea to keep the inmate’s jail ID or booking number for future communication needs. If it’s not available online, call Shelby County Jail at 936-598-5601 for further assistance.
Inmate Services
Other Jails and Prisons
To search for an inmate in the Shelby County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 936-598-5601 for the information you are looking for. You can also look up Criminal Court Cases in Shelby County and anywhere in Texas.
Shelby County Jail Inmate Search
The Shelby County Jail maintains an average of 66 offenders in custody on any given day. The Shelby County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Shelby County law enforcement agencies arrest and detain approximately 1,320 offenders.
⇓ Learn more ⇓ Show lessThe Shelby County Jail is responsible for the housing and care of those who are accused or convicted of committing a misdemeanor or felony in Shelby County as they wait for their trial or as they serve their sentence, usually less than one year.
It serves many law enforcement organizations including the Sheriff’s Department, local police, Immigration, and other surrounding counties as needed.
The brown metal single story building is located at 100 Hurst Street, at the Nacogdoches streetlight, across from the Exxon 'Checkout' Convenience Store and Gas Station. It shares the facility with the county sheriff.
If you have questions regarding an inmate or the programs and services provided, the staff can be reached at 936-598-5601, and an online listing of all the detainees is published for your own investigation.
Upon intake, the booking process is completed, which includes a medical screening, fingerprinting and mugshots, DNA sample, along with an assessment to determine security needs, medical needs, mental health requirements, and housing assignment.
Staff is available to transport all inmates to court dates and any medical appointments or emergency needs, as well as inspecting all mail for contraband, receiving commissary funds and other money for inmates, maintaining the safety of the community and the security of the facility, and other tasks.
The Shelby County Jail also provides several other services to inmates including basic needs in meals, laundry, and hygiene items, and programs including AA, counseling, religious programs, education, recreation, and opportunities to grow social and life skills.
Along with the efforts made by the staff, reduced recidivism is seen when inmates are able to stay in contact and supported by their family or friends who are not incarcerated so mail, phones, and visits are provided.
Visiting days and times are Tuesdays 5:30PM to 7:30PM, and Sundays 12:30PM to 2:30PM. You need to call 936-598-5601 to schedule a visit, which are 20 minutes.
Visits are in person, and are via video and an account is created online to book and complete visits, allowing both visitors and inmates to schedule a visit.
Phone accounts are also registered online, and allow for inmates to make outgoing calls during the daytime and evening hours when they are not participating in a task or program.
Information for money for an inmate’s commissary can be found on our Inmate Money page.
All personal mail is sent to:
Inmate's Full Name & Inmate ID#
Shelby County Jail
100 Hurst Street
Center, TX 75935
Staff will open each piece and look for contraband, which is removed before it is given to the inmate.
Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:
Inmate's Full Name & Inmate ID#
Shelby County Jail
100 Hurst Street
Center, TX 75935
Shelby County, situated in the eastern part of Texas, is a county with a population of 24,022, according to the 2020 census. The county seat is Center. It was initially established as a municipality of Mexico in 1835 and later organized as a county in 1837.
- Jail (Main): 936-598-5601
- Sheriff: 936-598-5601
What happens during booking at Shelby County Jail?
After arrest, individuals are processed at Shelby County Jail, where they undergo a series of steps that determine their charges and whether they’ll be released on their own recognizance, allowed to post bail, or held until their court date.
The first rule for anyone arrested is to remain silent. Anything they say can be used in court, so it’s best to speak only to an attorney about the incident.
Here are the typical stages of the booking process at Shelby County Jail:
- Verifying the person’s identity.
- Taking mugshots.
- Questions regarding medical and mental health history, along with drug and gang affiliations.
- Collecting DNA if necessary.
- Conducting a physical search.
- Confiscating personal belongings.
- Providing a phone call.
If you need details about an offender’s bail or bond, contact the facility at 936-598-5601.
How do you post bail in Shelby County?
If someone is taken to Shelby County Jail in Center for booking, the next steps depend on their case:
1. The individual may be released without bail, under a promise to appear at a court hearing.
2. They could be held in custody until their trial.
3. They may post a bail or bond for release. To find out the exact bail amount, call 936-598-5601.
Bail payments can be handled in various ways.
- Cash bonds are paid in full, normally at the jail's bonding window or with the clerk of court, by cash, cashier's check or money order, and card payments are often possible through a kiosk in the lobby or an online vendor for a convenience fee; have the inmate's full name and booking number ready, and reach the jail at 936-598-5601.
- Licensed bail bond agents in Shelby County can facilitate payment.
- Property bonds are available in many courts: an owner may pledge land or a home after proving clear title and equity of at least the bond amount (often double) with the deed and a recent tax or appraisal figure, and the court that set bail decides whether to accept it.
For a comprehensive guide to the bail process in Shelby County, Texas, visit the Shelby County Jail Bail FAQ page.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Shelby County Jail? What is the Schedule?
Shelby County Jail ON-SITE VISITATION SCHEDULE
100 Hurst Street
Center, TX 75935
936-598-5601
- Visits are 20 minutes.
- You must be on the inmate's visitor list.
- You must call 936-598-5601 in advance and make an appointment to visit.
- Inmates are allowed two visits per week.
- A maximum of 2 guests are allowed per inmate.
- Visitors must have a government issued photo ID.
- Dress professionally with non-revealing clothing.
ON SITE VISITATION SCHEDULE - ALWAYS CALL 936-598-5601 TO CONFIRM VISITATION SCHEDULE!
| DAY | TIMES |
| SUNDAY | 12:30PM - 2:30PM |
| TUESDAY | 5:30PM - 7:30PM |
Inmate Visitation
IMPORTANT - All remote visitation at the Shelby County Jail is conducted by City Tele Coin video.
You can visit your inmate at the jail, or from your own device or computer at home.
The Shelby County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.
Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.
If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.
Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.
All Video Visitation services are provided by City Tele Coin.
To register for a direct pay account visit www.CityTeleCoin.com.
After your account has been created you can download the City Tele Coin app from iTunes or Google Play.
To video chat and send emails using the app or the City Tele Coin website, select Shelby County Jail to set up a remote account for the inmate.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 936-598-5601 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Shelby County Jail?
Shelby County Jail Inmate Visitation
IMPORTANT - All remote visitation at the Shelby County Jail is conducted by City Tele Coin video.
You can visit your inmate at the jail, or from your own device or computer at home.
The Shelby County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.
Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.
If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.
Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.
All Video Visitation services are provided by City Tele Coin.
To register for a direct pay account visit www.CityTeleCoin.com.
After your account has been created you can download the City Tele Coin app from iTunes or Google Play.
To video chat and send emails using the app or the City Tele Coin website, select Shelby County Jail to set up a remote account for the inmate.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 936-598-5601 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Shelby County Jail?
There are two options for putting money on an inmate's books:
Choice 1 - Deposit Inmate Money Online
Shelby County Jail uses CommissaryDeposit.com to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Choice 2 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
**Call 936-598-5601 first to ask Shelby County Jail if this option is still available.
How to Deposit Money Online for an Inmate's Commissary Account in Shelby County
To deposit money in an Shelby County Jail inmate's commissary account follow these instructions:
- Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
- Choose Texas
- Choose Shelby County Jail
- View the date your order will be delivered, then click ‘NEXT’.
- Search for, then Select your inmate.
- Choose the amount to send.
- Register, and Pay for the deposit transaction
Note: You will be charged a fee to send money to your Shelby County inmate. In addition, there is a maximum amount you can send.
Contact Information
Customer Support page.
Customer Support phone: 912-584-6102
Email - Support@commdeposit.com
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST
For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Shelby County, go to our Send Money Page for details.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 936-598-5601 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Shelby County Jail?
How to Make and Receive Phone Calls from an Inmate in Shelby County
To register and sign up for a phone account with City Tele Coin to communicate with your Shelby County Jail inmate, follow the instructions below:
- Register and create an account with City Tele Coin.
- City Tele Coin Phone Services include prepaid accounts that let your inmate in Shelby County Jail call you and others.
- You can also send and receive secure messages with your inmate.
- This is a fee-based service. Check current call rates with City Tele Coin before you add money.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Shelby County, visit our full page guide.
NOTE: Calls may be recorded or monitored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 936-598-5601 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Shelby County Jail, and what can I send them?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 936-598-5601 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Shelby County Jail, and what can I purchase?
How to Deposit Money Online for an Inmate's Commissary Account in Shelby County
To deposit money in an Shelby County Jail inmate's commissary account follow these instructions:
- Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
- Choose Texas
- Choose Shelby County Jail
- View the date your order will be delivered, then click ‘NEXT’.
- Search for, then Select your inmate.
- Choose the amount to send.
- Register, and Pay for the deposit transaction
Note: You will be charged a fee to send money to your Shelby County inmate. In addition, there is a maximum amount you can send.
Contact Information
Customer Support page.
Customer Support phone: 912-584-6102
Email - Support@commdeposit.com
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST
For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Shelby County, go to our Send Money Page for details.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 936-598-5601 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Shelby County Jail using an Online Messaging Service?
Shelby County Jail contracts with City Telecoin for phone and remote video visitation, and has added secure messaging, a form of delayed email.
City Telecoin also has a secure messaging service that allows you and your inmate to send and receive messages electronically (after being read by the jail).
How to Have Remote Video Visits and Email Communication with an Inmate in Shelby County
To register and sign up for a remote visitation account with City Tele Coin to communicate with your Shelby County Jail inmate, follow the instructions below:
- Register and create an account with City Tele Coin.
- City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
- You can also send and receive secure messages and use them to make and receive phone calls with your Shelby County inmate.
- This is a fee based service.
- For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: onlinesupport@citytelecoin.com.
- Visit Inmate 'at the jail' information.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Shelby County, visit our full page guide.
NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 936-598-5601 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Shelby County Jail have Access to Tablets or Computers?
Shelby County Jail now offers City Tele Coin Tablets to their inmates.
City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
The tablets can be rented or used on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Register here. It is recommended you use Chrome or Firefox.
- You get charged a full month even if it's only used for a partial month.
- No activation or early termination fees.
- Your inmate will recieve their tablet in 3-5 business days, after you pay.
Questions:
- By phone - 318-746-1114
- By email - onlinesupport@citytelecoin.com
Shelby County Jail now offers City Tele Coin Tablets to their inmates.
City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
Ask City Tele Coin whether tablets at this jail are rented by the month. The tablets are not directly connected to the internet, and inmates can use them for activities such as:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Register here. It is recommended you use Chrome or Firefox.
- Ask City Tele Coin how tablet use is billed.
- No activation or early termination fees.
- Ask City Tele Coin whether, and how soon, the inmate gets a tablet after you pay.
Questions:
- By phone - 318-746-1114
- By email - onlinesupport@citytelecoin.com
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 936-598-5601 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Shelby County?
This facility, known as "Shelby County Jail" is also known as Shelby County Jail & Sheriff, Shelby County Jail & Sheriff , Shelby County Jail & Sheriff , Texas, Shelby.