Tom Green County Detention Center Photos & Videos

How to Send a Secure Email Message to an Inmate in Tom Green County

To send a secure email message to an inmate in Tom Green County Detention Center follow these steps:

Tom Green County Detention Center uses the services of NCIC for you to deposit funds into your {Tom Green County inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.

You can deposit money three different ways:
•    Deposit online at NCIC.com
•    Deposit at the kiosk in the Tom Green County Detention Center lobby, if available.
•    Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).
Email – [email protected]

For all information on how to Text/Email an Inmate in Tom Green County Detention Center check out our Secure Messaging Guide for Tom Green County.

How Does an Inmate Make Phone Calls in Tom Green County Detention Center?

To receive phone calls from an inmate in Tom Green County follow these instructions:

Tom Green County Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

• Register here, or by phone 800-943-2189
• Choose Texas.
• Choose Tom Green County Detention Center
• Select your Inmate.
• Enter the phone number your Inmate will be calling.
• Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Tom Green County Detention Center, families can also leave secure voicemails for inmates to listen to.

Fees

• Adding funds to your account - $3.00 
• Cost of phone call of a Prepaid Collect Account - $0.21 per minute
• Cost of an interstate (ex. Texas to a different state) phone call NOT Prepaid - $0.25 per minute
• Cost of an intrastate (ex. Texas to Texas) phone call NOT Prepaid - $0.25 per minute
• Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Tom Green County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.

How to Rent a Tablet for an Inmate at the Tom Green County Detention Center

Tom Green County Detention Center offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.

They can also be used for commissary ordering.

To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.

How Do Visit an Inmate in Tom Green County Detention Center?

To visit an inmate in Tom Green County you need to do the following:

Tom Green County Detention Center uses the services of NCIC for remote video visitation. In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the Tom Green County Detention Center lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.

Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

• Register here.  
• Select Tom Green County Detention Center
• Select your inmate.
• Choose your date and time.

Your inmate will be notified by the Tom Green County Detention Center staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]

For all the information you need to know, whether it be 'in person' at-the-jail visitation or remote video visitation with your Tom Green County inmate, go to our Visit Inmate Page.

How to Deposit Money into an Inmate's Account in Tom Green County Detention Center

To deposit money into the account of an inmate in Tom Green County, follow these instructions:

• Create an account with Touchpay Services, a GTL company.
• 
• Select Texas.
• Select Tom Green County Detention Center
• Enter the Inmate ID of your inmate.  This can be found by calling 325-659-6597 or by looking up the inmate's name in the Inmate Search link.
• Enter your billing information and send money.
• You can also deposit cash using the kiosk at the Tom Green County Detention Center.  To do this you need the Inmate's ID Number and the Facility Locator Number for Tom Green County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.

How to Send a Carepack Commissary Package Directly to an Inmate in Tom Green County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Tom Green County Detention Center follow these steps:

• Register here to create an account with icaregifts for Tom Green County.
• 
• Choose Texas, then Tom Green County Detention Center, and then the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Tom Green County at any one time.
• There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
• The gift packs for inmates in Tom Green County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Tom Green County Detention Center, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Tom Green County.