There are FOUR options for putting money on an inmate's books:
Option 1 - Dropping Money at the Upshur County Jail
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use the NCIC self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Upshur County Jail uses NCIC to process all online deposits to an inmate's account. NCIC charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order. Mail it to the Upshur County Jail address on this page, or to the address below if it is different than the facility address.
405 North Titus
Gilmer, TX 75644
Option 4 - Make an Inmate Deposit over the Phone by calling 800-943-2189
For more information about sending an inmate money for phone cards or other commissary sundries, check out our Inmate Money Page.
Upshur County Jail offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.
They can also be used for commissary ordering.
To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.
Schedule Video Visits online with NCIC
DAY | TIME |
SUNDAY | No video sessions |
MONDAY | 9:00 AM - 12:00PM |
TUESDAY | 9:00 AM - 12:00PM |
WEDNESDAY | 9:00 AM - 12:00PM |
THURSDAY | 9:00 AM - 12:00PM |
FRIDAY | 9:00 AM - 12:00PM |
SATURDAY | No video sessions |
DAY | TIME |
SUNDAY | 9:00 AM - 8:30PM |
MONDAY | 9:00 AM - 8:30PM |
TUESDAY | 9:00 AM - 8:30PM |
WEDNESDAY | 9:00 AM - 8:30PM |
THURSDAY | 9:00 AM - 8:30PM |
FRIDAY | 9:00 AM - 8:30PM |
SATURDAY | 9:00 AM - 8:30PM |
For complete information on depositing money in an inmate's account, check out our Inmate Money page.
To set up a phone account so that your inmate can call you from Upshur County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Upshur County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To send a secure email message to an inmate in Upshur County Jail follow these steps:
For all information on how to Text/Email an Inmate in Upshur County Jail check out our Secure Messaging Guide for Upshur County.
To visit an inmate in Upshur County you need to do the following:
Upshur County Jail uses the services of NCIC for remote video visitation. In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
When available, the jail also provides use of ‘video visit kiosks’ in the Upshur County Jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.
Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.
How to set up your Video Visit
Your inmate will be notified by the Upshur County Jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
For all the information you need to know, whether it be 'in person' at-the-jail visitation or remote video visitation with your Upshur County inmate, go to our Visit Inmate Page.
To send a secure email message to an inmate in Upshur County Jail follow these steps:
Upshur County Jail uses the services of NCIC for you to deposit funds into your {Upshur County inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.
You can deposit money three different ways:
• Deposit online at NCIC.com
• Deposit at the kiosk in the Upshur County Jail lobby, if available.
• Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).
Email – [email protected]
For all information on how to Text/Email an Inmate in Upshur County Jail check out our Secure Messaging Guide for Upshur County.
To receive phone calls from an inmate in Upshur County follow these instructions:
Upshur County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Upshur County Jail, families can also leave secure voicemails for inmates to listen to.
Fees
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.
For all the information regarding phone calls with Upshur County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
To send commissary money to an inmate in Upshur County Jail follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Upshur County Jail.
1. Register with correctpay online, the money depositing service used by Upshur County Jail, or call Customer Service at 855-836-3364. They are open 24/7.
2. Once registered, select Texas, then Upshur County Jail, then the inmate you want to send money to.
3. Choose an amount, then a payment method (any major credit or debit card in your name), and then send.
NOTE: There is a cost to use this service... usually no more than 5%. The link below has all the information you need to know.
For all the information regarding phone calls with Upshur County inmates; what phone service they use, calling cards information, the rules, policies, fees, phone calling times, limits and more visit our Inmate Phone Page.