Val Verde Correctional Facility Photos & Videos

How Does an Inmate Make Phone Calls in Val Verde Correctional Facility?

To receive phone calls from an inmate in Val Verde County follow these instructions:

Val Verde Correctional Facility uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Texas.
  • Choose Val Verde Correctional Facility
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Val Verde Correctional Facility, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Texas to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Texas to Texas) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Val Verde County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Val Verde County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Val Verde Correctional Facility follow these steps:

  • Go to JailATM, choose Texas, then choose Val Verde Correctional Facility
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Val Verde Correctional Facility, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Val Verde County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Val Verde Correctional Facility check out our Commissary Instructions Page for Val Verde County.


 

How to Deposit Money Online for an Inmate in Val Verde County

To deposit money online for an inmate in Val Verde Correctional Facility follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Val Verde County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Texas, then choose Val Verde Correctional Facility
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Val Verde Correctional Facility, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Val Verde County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Val Verde Correctional Facility, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Val Verde County.