Wise County Jail
Wise County Jail
The 338-bed Wise County Jail answers inmate information calls at 940-627-5971 24 hours a day.
This is where the county brings people arrested for misdemeanors and felonies for booking and processing. Depending on the charges, some are bonded out or released on their own recognizance, and some are held until their trial is resolved.
Use the inmate search tool to look through the roster of people who have been arrested and are still in custody.
After sentencing, those with less than a year to serve remain at the jail. Those with more than a year to serve are transferred to the Texas State Prison System or the Federal Bureau of Prisons.
This page offers information on the visitation schedule and rules, depositing funds, mailing letters, inmate phone calls, voicemail, email and text messaging, tablets, bail bonds, and commissary purchases.
Always save the inmate’s jail ID or booking number, which you may need for mail. If it isn’t online, call Wise County Jail at 940-627-5971.
Inmate Services
Other Jails and Prisons
To search for an inmate in the Wise County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 940-627-5971 for the information you are looking for. You can also look up Criminal Court Cases in Wise County and anywhere in Texas.
Wise County Jail Inmate Search
The Wise County Jail maintains an average of 338 offenders in custody on any given day. The Wise County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Wise County law enforcement agencies arrest and detain approximately 6,760 offenders.
⇓ Learn more ⇓ Show lessIn Wise County the local Sheriff and his office operate the Wise County Jail where all newly arrested detainees, as well as those who are serving a short sentence are detained.
Both male and female detainees are brought to Wise County Jail upon arrest where they will undergo the booking and processing portion, along with a medical assessment that will determine both immediate and ongoing medical care, a mental health assessment for the same reasons, and an assessment of their security needs and past charges to determine their housing assignment.
The health services team monitor chronic disorders, distribute medication, assess new illnesses and provide emergency care.
The food services provide three meals each day which are designed to meet the nutritional needs of each inmate, and the laundry staff ensure that each inmate has clean bedding and clothing.
Additionally, there is access to recreation time and exercise, phones to call friends and family that can be funded and commissary or other accounts can be funded.
A library is available, and books can be sent for inmates to read to:
Inmate's Full Name & Inmate ID#
Wise County Jail
200 Rook Ramsey Drive
Decatur, TX 76234
... and both magazines and books must be directly from the store or publisher only.
A law library is also present to allow inmates to learn about their own case and their rights along with those of others.
Letters may be sent to an inmate, and they can respond through the post office, address letters to:
Inmate's Full Name & Inmate ID#
Wise County Jail
200 Rook Ramsey Drive
Decatur, TX 76234
... and expect they will be checked for contraband and the return address. Any letter without a return address will be refused.
Visits are also encouraged and a 20 minute visit is provided each week, with anyone who lives over 100 miles away able to get an extension to 40 minutes, with detailed rules listed. Visiting hours vary by housing until and will occur Tuesday, Wednesday, Friday, and Saturday either in the morning (8am-10:30am) or the evening (6pm-10pm) so it is key to check the housing assignment and visiting time before planning a visit.
- Jail (Main): 940-627-5971
- Adult Probation: 940-627-3894
- District Attorney: 940-627-5257
- Juvenile Probation: 940-627-7037
- Sheriff: 940-627-5971
- Wise County Courthouse: 940-627-5743
- Wise District Court Clerk: 940-627-5535
What should you know about the booking process at Wise County Jail?
Once arrested, the person is taken to Wise County Jail for booking, a process that confirms identity, assesses charges, and determines if they will be released on their own recognizance, posted for bail, or held until court.
Staying silent is key during this process, as anything spoken can be used as evidence in court. It’s best to wait for legal counsel before responding to questions.
Steps involved in booking at Wise County Jail include:
- Confirming identity.
- Taking mugshots for record.
- Medical, mental health, and substance history questioning.
- DNA collection if applicable.
- Comprehensive physical search.
- Seizing personal property.
- Access to a free phone call.
To check on an offender’s bond amount, contact Wise County Jail at 940-627-5971.
Steps to pay bail in Wise County
After an arrest, individuals are brought to Wise County Jail in Decatur for processing. Following this, three possible outcomes exist:
1. The individual may be released without posting bail, with a promise to appear in court.
2. The individual could be held in jail until their court date.
3. Bail or bond can be posted for release; for more information, contact 940-627-5971.
Bail payment can be handled through various means.
- Pay a cash bond in full at the bonding window inside the jail or at the clerk of court, by cash, cashier's check or money order; a lobby kiosk or online bond vendor often takes debit and credit cards for an extra fee, and you should bring the inmate's full name and booking number (the jail can be reached at 940-627-5971).
- Licensed bail bond agents in Wise County are available for assistance.
- Land or a home can often serve as bond collateral: the owner provides a deed and a recent tax or appraisal value showing clear title and equity of at least the bond amount, commonly double, and the court that set bail approves the pledge.
To learn more about the bail process in Wise County, Texas, visit the Wise County Jail Bail Page.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Wise County Jail? What is the Schedule?
Wise County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
200 Rook Ramsey Drive
Decatur, TX 76234
940-627-5971
- On-site Visits are free.
- Visits are 20 minutes.
- If you have to drive further than 100 miles, a 40 minute visit will be allowed.
- Visitation schedule subject to change.
- Inmates are allowed two visits per week.
- A maximum of 2 guests are allowed per an On-site video session. A 3rd guest is allowed if it is a child and no more than 6 years old.
- All visits must be made at least 24 hours in advance.
- You must sign in 30 minutes prior to your scheduled visist.
| DAY | INMATES | TIME |
| TUE | Special Watch Males | 8:00-9:00AM |
| TUE | Females Gen Population | 9:00-10:30AM |
| TUE | MIN/MED Males | 10:30-12:45PM |
| TUE | Trustee Females | 5:00-6:00PM |
| TUE | Trustee Males | 6:00-8:00PM |
| WED | MAX/MED Males | 9:00-1:30PM |
| WED | Female Gen Population | 6:00-7:00PM |
| WED | MIN/MED Males | 7:00-10:00PM |
| FRI | Special Watch Males | 6:00-7:00PM |
| FRI | MAX/MED Males | 7:00-10:00PM |
| SAT | Trustee Females | 5:00-6:00PM |
| SAT | Trustee Males | 6:00-8:00PM |
Wise County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE
Schedule Remote Visits with Jail ATM
- All visits must be scheduled at least 24 hours in advance.
- Visitation Schedule subject to change.
| DAY | TIME |
| SUNDAY | 9:00 AM - 8:30PM |
| MONDAY | 9:00 AM - 8:30PM |
| TUESDAY | 9:00 AM - 8:30PM |
| WEDNESDAY | 9:00 AM - 8:30PM |
| THURSDAY | 9:00 AM - 8:30PM |
| FRIDAY | 9:00 AM - 8:30PM |
| SATURDAY | 9:00 AM - 8:30PM |
Register for Remote Video Visitation with your inmate at the Wise County Jail by going here.
Once you register, choose the option for 'Video Calls' or Video Visists and you will be prompted for the information required, which will include copies of your state issued ID and more.
For help with signing up and using the inmate visitation app, go here to get your questions answered.
Note: While JailATM also offers the following inmate services, Wise County Jail may not allow all of them. Check on the JailATM website to confirm.
Services available through JailATM are subject to change with no notice.
You Can Send Money
Wise County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.
You Can Send Gift Packs
Wise County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.
You Can Email Inmate
Wise County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Wise County Jail?
Wise County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE
Schedule Remote Visits with Jail ATM
- All visits must be scheduled at least 24 hours in advance.
- Visitation Schedule subject to change.
| DAY | TIME |
| SUNDAY | 9:00 AM - 8:30PM |
| MONDAY | 9:00 AM - 8:30PM |
| TUESDAY | 9:00 AM - 8:30PM |
| WEDNESDAY | 9:00 AM - 8:30PM |
| THURSDAY | 9:00 AM - 8:30PM |
| FRIDAY | 9:00 AM - 8:30PM |
| SATURDAY | 9:00 AM - 8:30PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Wise County Jail?
There are three options for putting money on an inmate's books:
Option 1 - Dropping Money at the Jail
Ask the Wise County Jail whether it takes deposits in person or has a Correct Solutions Group kiosk, and where it is.
Option 2 - Deposit Inmate Money Online
Wise County Jail uses a private company called Correct Solutions Group to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Make an Inmate Deposit over the Phone
Correct Solutions Group will accept deposits over the phone with a debit or credit card. Call 877-618-3516.
To do this you will need the inmate's offender # (inmate ID #) and full legal name.
How Do Inmates in Wise County Jail Make Phone Calls?
To receive phone calls from inmates in Wise County, or to assist them in making phone calls from jail to other people, follow these steps:
- Wise County Jail uses the services of Correct Solutions Group.
- Register with them online or call them at 877-618-3516.
- Services for Wise County inmates and their families and friends include PIN Debits or depositing money into an inmate's commissary account. Ask Correct Solutions Group which services this jail offers.
For all the information regarding phone calls with Wise County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Wise County Jail?
$1Make Phone Calls?
To receive phone calls from inmates in Wise County, or to assist them in making phone calls from jail to other people, follow these steps:
- Wise County Jail uses the services of Correct Solutions Group.
- Register with them online or call them at 877-618-3516.
- Services for Wise County inmates and their families and friends include PIN Debits or depositing money into an inmate's commissary account. Ask Correct Solutions Group which services this jail offers.
For all the information regarding phone calls with Wise County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Wise County Jail, and what can I send them?
Wise County Jail Inmate Mail Guidelines
Postcards
Ask the Wise County Jail whether it accepts postcards, and what size and type, before mailing one. Always include your name and return address.
Envelopes
The Wise County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Wise County Jail
200 Rook Ramsey Drive
Decatur, TX 76234
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Wise County Jail
200 Rook Ramsey Drive
Decatur, TX 76234
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Ask the Wise County Jail whether books can be mailed in, and whether they must come straight from a publisher or retailer such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Wise County Jail standards will be disposed of.
Ask the Wise County Jail whether hardcover books are accepted.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Wise County Jail
200 Rook Ramsey Drive
Decatur, TX 76234
Wise County Jail Inmate Mail Policies and Address - What Can You Send, and Where?
For inmates receiving mail in the Wise County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Wise County Jail:
Inmate's Full Name & Inmate ID#
Wise County Jail
200 Rook Ramsey Drive
Decatur, TX 76234
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Wise County Jail, and what can I purchase?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Wise County Jail using an Online Messaging Service?
How to Email an Inmate at Wise County Jail
Using Jail ATM Digital Messaging with an Inmate at Wise County Jail - Sending and Receiving Messages.
How It Works:
Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.
To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Wise County Jail have Access to Tablets or Computers?
Wise County Jail now offers Jail ATM Tablet Rentals to their inmates.
Jail ATM is the same company that handles inmate money deposits and other services. Inmates can use their commissary accounty to order these.
The tablets can be rented on a daily basis and while not directly connected to the internet, the inmates can use them for many activities.
All inmates receive some free time on the tablets each day. Purchasing a Gold Pass allows inmates access to the tablet for an extended period of time without interruption. The current fee for a 24-hour rental is $4.99, however Wise County Jail may have a monthly rental plan. The tablet should last 5-7 hours on a single charge. An inmate with a Gold Pass, may return the discharged tablet and take another one provided there is still time remaining on the Gold Pass.
Tablet Services:
- Games – Play tested and approved games.
- Radio – Stream approved radio stations.
- Law Library – If your facility has online access to a law library, this can be displayed on the tablet for easy access by the inmates.
- Library – A large listing of books is found in the online library.
- Secure Browser – Sites included are up to the discretion of the facility and include options in categories such as Education, Music, Video, Sports, News, as well as Religious and Spiritual sites. Keyboard function is disabled to prevent unauthorized communication via dialogue or comment fields.
- Email and Messaging – For less than the price of a stamp, inmates can send and receive secure email from friends and family. All messages are archived for future reference and key words may be flagged for investigation.
- Video Calling
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Wise County?
Nearby counties
This facility, known as "Wise County Jail" is also known as Wise County Law Enforcement Center.

