Rockbridge Regional Jail

To search for an inmate in the Rockbridge Regional Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 540-464-1188 for the information you are looking for.

Rockbridge Regional Jail Inmate Search

Buena Vista City maintains an average of 150 inmates in custody on any given day (in all jails combined). The jail has a weekly turnover of 55% of their population. Every year Buena Vista City law enforcement agencies arrest and detain approximately 3,000 offenders.

The following charts of Buena Vista City inmate population demographics are updated daily. The information shown is for 5/29/2023. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from Buena Vista City, the state of Virginia, as well as the United States Department of Justice and Census Bureau records.

For complete information on how to bond, visit, mail, send and receive email, receive phone calls, send money or commissary to an inmate, find information in this and other counties, and view the Most Wanted Fugitives, scroll down this page.

For a collection of over 20 additional graphs and charts of the demographic and criminal arrest information of the inmates in Buena Vista City and Virginia state prisons, click the button below.
Buena Vista City INMATE DEMOGRAPHICS

How Do You Visit an Inmate in the Rockbridge Regional Jail? What is the Schedule?

The Rockbridge Regional Jail uses Homewav for all Video Visitation services.

The information below provides complete instructions regarding:

Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Rockbridge Regional Jail

Rockbridge Regional Jail uses HomeWAV for Inmate Video Visitation. 

Off-site remote visits are simple and convenient for both inmates and you. 
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.

Following these instructions exactly will enhance your chances of having trouble-free visits.

How Much does Homewav Cost?

Rockbridge Regional Jail charges $0.50 cents per minute for video visitation and $1.00 for each video message.  

There is NO minimum talk time. Each ‘call’ can be as short as one minute.

In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.

How does HomeWAV video visitation work?

1.  Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call

How Do I add Funds to my account?

1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update” 
4. Choose a way to pay (Credit, debit, or prepaid card.)

Can I use HomeWAV on my smartphone or tablet?

Yes, however your HomeWAV account must be first set up online from a computer. 

Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.

To receive calls you must log in through the app and wait for the inmate to initiate the call. 

You cannot add funds or make any changes to your account information through the app. These options are only available through the website. 

The app should be solely used for video visitation.

What are the minimum PC requirements?

1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone

Can I use HomeWAV from the jail lobby if I don’t have a computer?

Yes, Rockbridge Regional Jail has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby. 

How does the Inmate Know I am Logged in and Ready to Visit?

1.    Make sure there are funds in your account and that you are marked as “appear online”.
2.    The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on. 
3.    Once the inmate sees the notification, he or she will initiate the call.
4.    When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.

Can I transfer funds from one inmate to another?

If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email [email protected] and include the following information:
1.    Homewav account holder’s name.
2.    The number of minutes to be transferred.
3.    Facility Name.
4.    From which inmate to who do you want to transfer funds.

How do I get a refund on leftover funds?

Email HomeWAV at [email protected] with your refund request. 
REFUNDS are subject to a $7.50 processing fee.  *Note* refund requests must be sent from the email address of the registered visitor.

How can I contact HomeWAV if I’m having any problems?

HomeWAV Visitor Support is available 7 days a week during the following hours:

Monday – Friday 
9:00AM to 6:00PM EST

Saturday – Sunday 
8:00AM to 6:00PM EST

HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.

HomeWAV Video Tutorials

HomeWAV Frequently Asked Questions

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Rockbridge Regional Jail?

The information below provides complete instructions regarding Homewav Video Visitation for Rockbridge Regional Jail:

Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Rockbridge Regional Jail

Rockbridge Regional Jail uses HomeWAV for Inmate Video Visitation. 

Off-site remote visits are simple and convenient for both inmates and you. 
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.

Following these instructions exactly will enhance your chances of having trouble-free visits.

How Much does Homewav Cost?

Rockbridge Regional Jail charges $0.50 cents per minute for video visitation and $1.00 for each video message.  

There is NO minimum talk time. Each ‘call’ can be as short as one minute.

In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.

How does HomeWAV video visitation work?

1.  Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call

How Do I add Funds to my account?

1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update” 
4. Choose a way to pay (Credit, debit, or prepaid card.)

Can I use HomeWAV on my smartphone or tablet?

Yes, however your HomeWAV account must be first set up online from a computer. 

Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.

To receive calls you must log in through the app and wait for the inmate to initiate the call. 

You cannot add funds or make any changes to your account information through the app. These options are only available through the website. 

The app should be solely used for video visitation.

What are the minimum PC requirements?

1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone

Can I use HomeWAV from the jail lobby if I don’t have a computer?

Yes, Rockbridge Regional Jail has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby. 

How does the Inmate Know I am Logged in and Ready to Visit?

1.    Make sure there are funds in your account and that you are marked as “appear online”.
2.    The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on. 
3.    Once the inmate sees the notification, he or she will initiate the call.
4.    When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.

Can I transfer funds from one inmate to another?

If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email [email protected] and include the following information:
1.    Homewav account holder’s name.
2.    The number of minutes to be transferred.
3.    Facility Name.
4.    From which inmate to who do you want to transfer funds.

How do I get a refund on leftover funds?

Email HomeWAV at [email protected] with your refund request. 
REFUNDS are subject to a $7.50 processing fee.  *Note* refund requests must be sent from the email address of the registered visitor.

How can I contact HomeWAV if I’m having any problems?

HomeWAV Visitor Support is available 7 days a week during the following hours:

Monday – Friday 
9:00AM to 6:00PM EST

Saturday – Sunday 
8:00AM to 6:00PM EST

HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.

HomeWAV Video Tutorials

HomeWAV Frequently Asked Questions

How Do You Deposit Money for an Inmate in the Rockbridge Regional Jail?

There are four options for putting money on an inmate's books:

Option 1 - Deposit Money in the Jail Kiosk
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use a self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Rockbridge Regional Jail
Inmate Name
258 Greenhouse Road
Lexington, VA 24450

Option 2 - Deposit Inmate Money Online


Option 3 - Mail the Inmate Deposit to the Jail
Rockbridge Regional Jail
Inmate Name
258 Greenhouse Road
Lexington, VA 24450

Option 4 - Make an Inmate Deposit over the Phone by calling 800-956-2747.
Oasis will provide deposits over the phone with a debit or credit card.
To do this you will need the inmate's offender # (inmate ID #) and full legal name.

How to Deposit Money into an Inmate's Account at Rockbridge Regional Jail

To deposit money into an inmate's account, do the following:

• Open an account with Oasis
  
• Select Virginia, then Rockbridge Regional Jail from this page.
• Type in your inmate's Last Name, then Search.
• From there just follow the directions.

For all the information you need regarding depositing money online, at the Rockbridge Regional Jail, the cost, what items you can send your inmate and more, check out our Send Money Page.

How Do I Receive Phone Calls from an Inmate in the Rockbridge Regional Jail?

How Do Inmates in Rockbridge Regional Jail Make Phone Calls?

To receive phone calls from inmates in Buena Vista City, or to assist them in making phone calls to other people, follow these steps:

• Register here,

• contact them online, or

• call 800-729-8355 if you want to speak to an agent.

For all the information regarding phone calls with Buena Vista City inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.

How do I Mail an Inmate in the Rockbridge Regional Jail, and what can I send them?

Postcards, Envelopes & Cards

• The Rockbridge Regional Jail allows inmates to receive pre-metered postcards like the type purchased from the post office.
• They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
• The Rockbridge Regional Jail also allows regular postcards and envelopes to be mailed to inmates as well, however more and more jails are no longer allowing envelopes or paper letters due to concern about paper being dipped into liquefied drugs like methamphetamines and cocaine and then mailed into secure facilities, so what they have you do is mail your personal inmate mail to the following address:

Rockbridge Regional Jail VA
Inmate Name
PO Box 2925
PMB 79078
San Antonio, TX 78299-2925

The mail service then scans in the letter and sends the digital copy to the Rockbridge Regional Jail, then passes it off to your inmate to read on a device like a kiosk screen or tablet.

Newspapers, Magazines & Books

• Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
• News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher.
• Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
• Most jails allow books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
• Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Rockbridge Regional Jail standards will be disposed of.
• Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

These get shipped by the publisher directly to the Rockbridge Regional Jail using the following address:

Rockbridge Regional Jail
Inmate Name
258 Greenhouse Road
Lexington, VA 24450

Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.
When a jail allows the inmate to receive Care Packages they must come directly from an approved company that specializes in serving the inmates of jails.
Rockbridge Regional Jail uses a company called Oasis.

Can I purchase Commissary Online for an Inmate in the Rockbridge Regional Jail, and what can I purchase?

Rockbridge Regional Jail contracts with Oasis Commissary (aka jailcanteen.com) for the online ordering of snacks and other foods, hygiene products, letter writing materials, clothing and reading glasses.

Family members and friends can go to their website, order for their inmate and have it delivered directly to Rockbridge Regional Jail.

Instructions
1.     Register here first.    
2.    Confirm registration in your email.
3.    Select Virginia, then Rockbridge Regional Jail, then input your inmate’s name.
4.    Shop… then pay using a Visa, MC or Discover credit or debit card.

Useful Information
1.     Each order incurs a $5.95 processing fee.
2.    Orders are delivered once a week.
3.    There is no limit to the number of orders you can place each week.
4.    You can purchase orders for multiple inmates and/or at multiple jails.
5.    Orders are processed weekly. The cutoff time is on Sunday at 11:59 PM.
6.    Orders are delivered to the jail within ten days.
7.    Returns incur a 20% restocking fee.

Resources
Frequently Asked Questions.  
Check the Status of your order here.  
Online Contact Form.

Oasis is now offering tablets for inmates to use for easy ordering of commissary of products. They can be used for free for 15 minutes at a time.  If an inmate wishes to use on a reguar basis for education, entertainment or programming, they can be rented for a small monthly fee.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: [email protected].

How to Send a Carepack Commissary Package Directly to an Inmate in Buena Vista City

To send a commissary carepack (food, snacks and goods) directly to an inmate in Rockbridge Regional Jail follow these steps:

• Select Virginia, then select Rockbridge Regional Jail, and then select the 'Send a Package Order' option.
• Register and create an account with My Care Pack, also known as Access Securepak, for Buena Vista City.
• 
• Choose the inmate and the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Buena Vista City at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Rockbridge Regional Jail check out our Commissary Instructions Page for Buena Vista City.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: [email protected].

How Can I Communicate with an Inmate in the Rockbridge Regional Jail using an Online Messaging Service?

inteleMESSAGE by Pay Tel is a service in which Buena Vista City inmates can use tablets to send messages to any friend or family member that has set up an on-line prepaid or direct bill account with Pay Tel. 

How inteleMESSAGE Works

1. The Rockbridge Regional Jail inmate must contact you first in order to activate messaging for your account.
2. Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
3. When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Buena Vista City inmate. If you accept, you will then be able to read any inmate message that has been sent to you.
4. An on-line prepaid or direct bill account is required to use messaging. 
5. You must visit the Pay Tel website, login to your account, and follow the inteleMESSAGE™ link in order to send or check for messages. You will not be notified of messages by any other method.
6. All messages are subject to monitoring and review and should never be used for privileged attorney-inmate communications.
7. If a message is rejected for any reason, the sender’s account will be automatically credited for the cost of the message.
8. Free messages which are rejected will not be refunded or restored.

Cost to send messages

1. The sender of the message is charged $.50 per message. Rates are subject to change.
2. For friends and family outside of a facility, this amount is deducted from the prepaid account balance or charged to your direct bill account.
3. For inmates, the amount is charged to the inmate and deducted from the inmate’s debit account.
4. There is no charge to read a message that was sent to you.

Paytel App Download

Check to see if Tablets are Available in Rockbridge Regional Jail for rent to your inmate. Tablets can be used for phone calls, messaging, education, and entertainment.

How to Send a Secure Email Message to an Inmate in Buena Vista City

To send a secure email message to an inmate in Rockbridge Regional Jail follow these steps:

How inteleMESSAGE Works

• The Rockbridge Regional Jail inmate must contact you first in order to activate messaging for your account.
• Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
• When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Buena Vista City inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in Rockbridge Regional Jail check out our Secure Messaging Guide for Buena Vista City.

Do Inmates in the Rockbridge Regional Jail have Access to Tablets or Computers?

Paytel Tablets can be rented by inmates housed in the Rockbridge Regional Jail for a small monthly fee.  

Tablets can be used by inmates, for the following things:

• Phone Calls
• Messages (email / texts)
• Educational applications
• Entertainment (movies, games, television, music)
• Rockbridge Regional Jail information (rules, guidelines, visitation schedules, etc.)
• Legal research
• Medical requests
• Programs (anger management, drug recovery, job skills, parenting, etc.)

Contact Paytel online, or call the Rockbridge Regional Jail directly at 540-464-1188 to rent a tablet for your inmate.

If you want download the Paytel App, click the image below:

Tablets Rentals Offer Great Solutions for Inmates at the Rockbridge Regional Jail

How can you rent a tablet for an inmate in Buena Vista City? Read the following:

Tablets can be used by inmates, for the following things:

• Phone Calls
• Messages (email / texts)
• Educational applications and Entertainment
• Legal Research
• and much more!

Contact Paytel online, or call the Rockbridge Regional Jail directly at 540-464-1188 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Rockbridge Regional Jail.

Do you have a list of Arrest Warrants, and the Most Wanted Criminals in Buena Vista City, the state of Virginia and the United States?