Eastern Shore Regional Jail Remote Inmate Video Visits

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Eastern Shore Regional Jail

Address:
5245 The Hornes St.
Eastville, VA 23347

Phone:

757-678-1362

Schedule a Video Visit with an Inmate at the Eastern Shore Regional Jail - Remotely or at the Jail

The Eastern Shore Regional Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Eastern Shore Regional Jail is able to accomplish this is with homewav remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and homewav.

The benefits of video visitation are:

  • It keeps inmates happy.
  • Allows the inmates to stay in touch with friends, family and children.
  • It saves on staff time, thus money.
  • Allows the jail to partake in a revenue share.
  • Keeps viruses from spreading.
  • Keeps contraband from entering the facility.

For more information on homewav video visits and video messages, call the facility at 757-678-1362 or scroll down for a complete section of Frequently Asked Questions and Answers.

Eastern Shore Regional Jail - Remote Video Visitation with your Inmate

The information below provides complete instructions regarding Homewav Video Visitation for Eastern Shore Regional Jail:

Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Eastern Shore Regional Jail

Eastern Shore Regional Jail uses HomeWAV for Inmate Video Visitation. 

Off-site remote visits are simple and convenient for both inmates and you. 
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.

 

Following these instructions exactly will enhance your chances of having trouble-free visits.

How Much does Homewav Cost?

Eastern Shore Regional Jail charges $0.50 cents per minute for video visitation and $1.00 for each video message.  

There is NO minimum talk time. Each ‘call’ can be as short as one minute.

In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.

How does HomeWAV video visitation work?

1.  Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call

How Do I add Funds to my account?

1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update” 
4. Choose a way to pay (Credit, debit, or prepaid card.)

Can I use HomeWAV on my smartphone or tablet?

Yes, however your HomeWAV account must be first set up online from a computer. 

Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.

To receive calls you must log in through the app and wait for the inmate to initiate the call. 

You cannot add funds or make any changes to your account information through the app. These options are only available through the website. 

The app should be solely used for video visitation.

What are the minimum PC requirements?

1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone

Can I use HomeWAV from the jail lobby if I don’t have a computer?

Yes, Eastern Shore Regional Jail has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby. 

How does the Inmate Know I am Logged in and Ready to Visit?

1.    Make sure there are funds in your account and that you are marked as “appear online”.
2.    The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on. 
3.    Once the inmate sees the notification, he or she will initiate the call.
4.    When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.

Can I transfer funds from one inmate to another?

If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email [email protected] and include the following information:
1.    Homewav account holder’s name.
2.    The number of minutes to be transferred.
3.    Facility Name.
4.    From which inmate to who do you want to transfer funds.

How do I get a refund on leftover funds?

Email HomeWAV at [email protected] with your refund request. 
REFUNDS are subject to a $7.50 processing fee.  *Note* refund requests must be sent from the email address of the registered visitor.

How can I contact HomeWAV if I’m having any problems?

HomeWAV Visitor Support is available 7 days a week during the following hours:

Monday – Friday 
9:00AM to 6:00PM EST

Saturday – Sunday 
8:00AM to 6:00PM EST

HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.

HomeWAV Video Tutorials

HomeWAV Frequently Asked Questions

All visitation is non-contact and will be only on assigned days by Housing Unit.

All inmate visitation will start at 9:00am on their assigned days by Housing Unit.Registration for visitation will begin at 8:00am and will cut off at 9:00am.
Anyone coming after the cut off time, will not be allowed to visit.

Housing Units will visit on the following days:  
Mondays----A-Block
Tuesdays----A-Dorm & B-Dorm
Wednesdays----D-Block
Thursdays----C-Block
Fridays----B-Block

  • Visitation will be for 30 minutes only. Each inmate gets only one (1) visit per day.
  • All visits will be on a first come first serve basis.
  • If more people come to visit the same person, then they will decide who visits.If they can’t decide who visits, then we will ask the inmate who they want to see and that decision is final.
  • All visits will be conducted in the visiting rooms adjacent to the lobby.
  • Weapons, cell phones, cameras, or contraband of any type are prohibited in this facility. If you are caught bringing any of these items into the visitation area, you will lose your future visitation privileges.
  • All visitors under the age of 18 must be accompanied by a Parent or Legal Guardian.
  • All visitors must sign in at Central Control and show a valid form of photo ID, and give their physical address, and relation to the inmate.
  • All visitors are subject to search at anytime while in this facility. Anyone refusing to be searched will not be allowed to visit and be asked to leave.
  • Only legal materials may be taken to the visiting rooms. 
  • No more than one (1) adult and two (2) children or two (2) adults are permitted to visit any one inmate at one time.

Remote Video Visiting an inmate who is in the Eastern Shore Regional Jail

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Eastern Shore Regional Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Eastern Shore Regional Jail Inmate Mail Guidelines

Postcards
The Eastern Shore Regional Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Eastern Shore Regional Jail also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Eastern Shore Regional Jail
Facility ID# 5148
PO Box 18247
Greensboro, NC 27419



Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Eastern Shore Regional Jail
Inmate Name, Inmate ID Number
5245 The Hornes
Eastville, VA 23347



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Eastern Shore Regional Jail allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Eastern Shore Regional Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Eastern Shore Regional Jail
Inmate Name, Inmate ID Number
5245 The Hornes
Eastville, VA 23347


 

Tablets Rentals Offer Great Solutions for Inmates at the Eastern Shore Regional Jail

How can you rent a tablet for an inmate in Northampton County? Read the following:


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications and Entertainment
  • Legal Research
  • and much more!

Contact Paytel online, or call the Eastern Shore Regional Jail directly at 757-678-1362 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Eastern Shore Regional Jail.


 

How to Send a Secure Email Message to an Inmate in Northampton County

To send a secure email message to an inmate in Eastern Shore Regional Jail follow these steps:

How inteleMESSAGE Works

  • The Eastern Shore Regional Jail inmate must contact you first in order to activate messaging for your account.
  • Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  • When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Northampton County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in Eastern Shore Regional Jail check out our Secure Messaging Guide for Northampton County.


 

How to Visit or Email an Inmate in Northampton County Virginia or visiting an inmate at the jail

To visit or email an inmate in Northampton County follow these steps:

  • In addition to visiting inmates at the jail, Eastern Shore Regional Jail uses a video visitation service called HomeWav.
  • Register and Sign Up Here.
  • Complete all steps of the registration process to get full access to Eastern Shore Regional Jail inmate communication services.
  • Add ‘Talk to me Funds’ to your account using your credit or debit card.
  • Then you just wait for your Northampton County inmate to communicate.
    How do you add Funds to your account?
  • Once you are logged in, click “Add Talk to Me Funds".
  • Type in the amount of dollars you want to add to your account.
  • Click “Update”.
  • Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Northampton County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Eastern Shore Regional Jail will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Northampton County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How Do Inmates in Eastern Shore Regional Jail Make Phone Calls?

To receive phone calls from inmates in Northampton County, or to assist them in making phone calls to other people, follow these steps:

For all the information regarding phone calls with Northampton County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.


 

How to Deposit Money Online for an Inmate in Northampton County

To deposit money online for an inmate in Eastern Shore Regional Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Northampton County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Virginia, then choose Eastern Shore Regional Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Eastern Shore Regional Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Northampton County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Eastern Shore Regional Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Northampton County.


 

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