Hampton Roads Regional Jail

Hampton Roads Regional Jail Information

The Hampton Roads Regional Jail is a 1300 bed jail in the city of Portsmouth, Portsmouth city, Virginia.

This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 757-488-7500, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.

Phone: 757-488-7500

Physical Address:
2690 Elmhurst Lane
Portsmouth, VA 23701

Mailing Address (personal mail):
Inmate's Full Name & JCA# (Inmate ID#)
Hampton Roads Regional Jail
PO Box 247
Phoenix, MD 21131

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & JCA# (Inmate ID#)
HRRJ
P.O. Box 7609
Portsmouth, VA 23707

Other Jails and Prisons

How Do You Find Someone in the Hampton Roads Regional Jail?

To search for an inmate in the Hampton Roads Regional Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 757-488-7500 for the information you are looking for. You can also look up Portsmouth city Criminal Court Cases, as well as Virginia Criminal Court cases online for every other county, and daily court dockets for each of the state's courts. If you are not sure what court your inmate is to appear in, this is a list of all the courts in Virginia, broken down by each court circuit.

Hampton Roads Regional Jail Inmate Search

The Hampton Roads Regional Jail maintains an average of 1300 offenders in custody on any given day. The Hampton Roads Regional Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Portsmouth city law enforcement agencies arrest and detain approximately 26,800 offenders.

The following charts of Portsmouth city inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Portsmouth city Corrections Department, the state of Virginia Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Portsmouth city.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Portsmouth city and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

For a collection of over 20 additional graphs and charts of the demographic and criminal arrest information of the inmates in Portsmouth city and Virginia state prisons, click the button below.
Portsmouth city INMATE DEMOGRAPHICS

Portsmouth city Inmate Race & Ethnicity - 4/24/2024

Race Inmates % Total
White 0 0.00%
Black 962 90.93%
Hispanic or Latino 96 9.07%
American Indian/Native Alaskan 0 0.00%
Asian 0 0.00%
Pacific Islander/Native Hawaiian 0 0.00%
Other 0 0.00%
Total 1,058 100.0%
Demographic, Crime and Inmate data is compiled from public reports provided by the Portsmouth city Sheriff’s Department, Virginia Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.

Portsmouth city Inmate Criminal Charges - 4/24/2024

(many inmates have multiple charges)

Charge Inmates % Total
Felony (3rd Degree) 153 14.46%
Felony (2rd Degree) 347 32.80%
Felony (1st Degree) 21 1.98%
State Jail Felony 103 9.74%
Felony (Uncategorized) 300 28.36%
Misdemeanor (Class A) 134 12.67%
Misdemeanor (Class C) 0 0.00%
Holds 0 0.00%
Uncategorized 0 0.00%
Demographic, Crime and Inmate data is compiled from public reports provided by the Portsmouth city Sheriff’s Department, Virginia Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.

Portsmouth city Inmate Sex - 4/24/2024

Sex Inmates % Total
Male 951 89.89%
Female 107 10.11%
Total 1,058 100.0%
Demographic, Crime and Inmate data is compiled from public reports provided by the Portsmouth city Sheriff’s Department, Virginia Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.

Portsmouth city Inmate Age - 4/24/2024

Age Inmates % Total
Under 18 18 1.70%
18-20 51 4.82%
21-24 89 8.41%
25-30 217 20.51%
31-35 156 14.74%
36-40 147 13.89%
41-45 146 13.80%
46-50 59 5.58%
51-55 56 5.29%
56-60 62 5.86%
61-65 25 2.36%
66-75 21 1.98%
76-85 11 1.04%
Total 1,058 100.0%
Demographic, Crime and Inmate data is compiled from public reports provided by the Portsmouth city Sheriff’s Department, Virginia Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.
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About the Hampton Roads Regional Jail

This regional facility, the Hampton Roads Regional Jail, serves several cities within Virginia including Chesapeake, Hampton, Newport News, Norfolk, and Portsmouth. The combined facility offers enough beds for each based upon their average use and the totals from the year before and allows them to access higher quality equipment and larger space than if they each built their own independently. Both male and female inmates are housed at this location, and they are there from the time of arrest until they have finished serving their sentence. The building, built in 1988, is located in Portsmouth, VA, and can be contacted via email or by calling them 24 hours a day at 757-488-7500.

In addition to being a jail, the Hampton Roads Regional Jail boasts one the largest self-contained and highly functional medical units in the Commonwealth of Virginia. It also treats inmates with mental health issues. It is constructed over a very large campus of 38 acres and has multiple white concrete building four stories high that interconnect. Recreation yards are indoor/outdoor and built into the pods with enclosed roofs. You can connect with the jail on facebook.

Upon entering the facility each inmate will be provided with bedding and clothing, and the items they have at the time of their arrival will be accounted for and placed into storage. One set of clothing must be kept in storage for their court appearances and to wear upon their release. They are permitted to have prescription medication and glasses, along with other medical necessities delivered and may receive magazines and paperback books directly from the publisher only. To supplement these items a commissary is available and will allow inmates to make necessary purchases each week. Funds can be added to this account through the kiosk that is in the lobby of the jail as well as by telephone or accesscorrections.com. Inmates may also receive personal mail through the postal service to:

Inmate's Full Name & JCA# (Inmate ID#)
Hampton Roads Regional Jail
PO Box 247
Phoenix, MD 21131

At the digital scanning center all mail is opened and checked for contraband then scanned and electronically delivered to the inmate. Photographs and drawings may be included but must follow the restrictions in place and listed on the website.

In order to register and schedule a visit with an inmate, send them mail, and enroll in other services you can help them with online, you will need their booking number. You can only get the booking number from either the inmate or by calling the jail at 757-488-7500. There is no public website to obtain it at this jail.

To receive a phone call from an inmate an account can be created at gtlvisitme.com and funds can be added to pay for phone calls from inmates. Visits are also permitted and even encouraged, and can be accomplished via video hookups. In order to have video visits from home be added to the approved list and use the GTL site to schedule visits from any web enabled device.

For complete detailed information on everything from bail, mail, phoning, visiting, texting, emailing, money transfer and commissary, check out each section below. If you still have questions, call the jail at 757-488-7500.

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Recent Bookings & Arrests

How do I find out if someone has been arrested and booked into the Hampton Roads Regional Jail?

To find out if someone you know has been recently arrested and booked into the Hampton Roads Regional Jail, call the jail’s booking line at 757-488-7500.

There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.

Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.

If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.

Hampton Roads Regional Jail Booking Roster

What happens during booking in Portsmouth city?

After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Portsmouth city for booking.

Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.

What is the booking process like at the Hampton Roads Regional Jail?

Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Portsmouth city and other Virginia and USA jurisdictions.

If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.

It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.

What kind of questions are asked during booking?

The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.

What happens to an offender’s personal property during booking?

During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.

Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.

What happens after booking?

At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.

If the offender is being detained and housed while awaiting arraignment, the Hampton Roads Regional Jail will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.

Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.

How long does the Hampton Roads Regional Jail Booking process take?

Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.

If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.

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Directions / Map to the Hampton Roads Regional Jail
Inmate Bail and Bonding

The Portsmouth city Sheriff recommends that you use a bail bond agent licensed to do business in Portsmouth city.

  • You can pay a cash bond yourself, or use your home in Portsmouth city, or in some cases the state of Virginia, but the benefit of using a bail bond agent is that they take responsibility for making sure the inmate shows up for court in Portsmouth city, and if they don't, then they take the financial responsibility.
  • The typical fee for a bond will be between 10-20% of the bail amount; usually 15%.  So if an offender has a bail of $10,000.00, their bond will be $1500.00.

Call 757-488-7500 to find out the exact bond (plus other fees) amount, or look it up online by looking up the information on the Portsmouth city inmate locator.

Portsmouth city Bail Bond Information

Because Portsmouth city and Virginia can change their bail bond procedures, it is always best to call either the Hampton Roads Regional Jail at 757-488-7500, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Hampton Roads Regional Jail or the Portsmouth city Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.

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Inmate Visitation

How Do You Visit an Inmate in the Hampton Roads Regional Jail? What is the Schedule?

Hampton Roads Regional Jail ON-SITE (at the jail) INMATE VISITATION SCHEDULE

  • Always call 757-488-7500 first before coming to the jail to confirm on-site visitation is available.
  • Upon admission to this jail inmates are given the opportunity to create a visitors list of six (6) adults.
  • Each inmate is responsible for notifying his/her family and friends if they are on the visitor list.
  • All inmates assigned to general population are allowed one visit per week, not more than 30 minutes in duration, by family, friends, or other persons on the inmate’s visitor list.
  • There will be no visitation on holidays. The visitation times are determined by the inmate’s housing assignment.
  • Register and Schedule vists with GTL/gettingout/Viapath
DAY HOURS HOUSING
MON 8:00-10:00AM Female Restrictive/
Protective Custody
HU2 Pod3
MON 7:30-9:00PM HU1 Pod1
HU2 Pod1
HU3 Pod1 B-side
MON 9:00-10:30PM HU1 Pod2
HU2 Pod2
HU3 Pod2
TUE 1:00-3:00PM Male Admin Restrictive
HU1 Pod3
HU1 Pod4
HU3 Pod1 A-side
TUE 7:30-9:00PM HU3 Pod3
TUE 9:00-10:30PM HU2 Pod4
HU3 Pod4
WED 7:30-9:00PM Male Juveniles
HU 1 Pod3 E-side
HU2 Pod5
HU3 Pod5
WED 9:00-10:30PM HU2 Pod6
HU3 Pod6
THU 1:00-3:00PM Male Protective
Custody
HU1 Pod3
HU1 Pod4
HU3 Pod1 A-side
FRI 8:00-10:00AM Special Visits

Hampton Roads Regional Jail REMOTE (at home) INMATE VISITATION SCHEDULE

  • Always call 757-488-7500 first before coming to the jail to confirm on-site visitation is available.
  • Upon admission to this jail inmates are given the opportunity to create a visitors list of six (6) adults.
  • Each inmate is responsible for notifying his/her family and friends if they are on the visitor list.
  • All inmates assigned to general population are allowed UNLIMITED VISITS, not more than 30 minutes in duration, by family, friends, or other persons on the inmate’s visitor list.
  • Register and Schedule vists with GTL/gettingout/Viapath
DAY TIME
SUNDAY 9:00AM-12:00noon
2:30pm-6:45pm
7:30pm-10:45pm
MONDAY 9:00AM-12:00noon
2:30pm-6:45pm
7:30pm-10:45pm
TUESDAY 9:00AM-12:00noon
2:30pm-6:45pm
7:30pm-10:45pm
WEDNESDAY 9:00AM-12:00noon
2:30pm-6:45pm
7:30pm-10:45pm
THURSDAY 9:00AM-12:00noon
2:30pm-6:45pm
7:30pm-10:45pm
FRIDAY 9:00AM-12:00noon
2:30pm-6:45pm
7:30pm-10:45pm
SATURDAY 9:00AM-12:00noon
2:30pm-6:45pm
7:30pm-10:45pm

 

Hampton Roads Regional Jail uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Hampton Roads Regional Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Hampton Roads Regional Jail.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Hampton Roads Regional Jail?

To visit an inmate in Portsmouth city, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Portsmouth city remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Hampton Roads Regional Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Portsmouth city follow these steps:
1.  Start by confirming that Hampton Roads Regional Jail's Video Visitation is working correctly by looking up Portsmouth city here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Hampton Roads Regional Jail, and then the inmate you wish to communicate with.

Other Portsmouth city Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Hampton Roads Regional Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Portsmouth city, can be found on our Visit Inmate Page.

Hampton Roads Regional Jail Phone: 757-488-7500

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampton Roads Regional Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-488-7500 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Hampton Roads Regional Jail?

Hampton Roads Regional Jail ON-SITE (at the jail) INMATE VISITATION SCHEDULE

  • Always call 757-488-7500 first before coming to the jail to confirm on-site visitation is available.
  • Upon admission to this jail inmates are given the opportunity to create a visitors list of six (6) adults.
  • Each inmate is responsible for notifying his/her family and friends if they are on the visitor list.
  • All inmates assigned to general population are allowed one visit per week, not more than 30 minutes in duration, by family, friends, or other persons on the inmate’s visitor list.
  • There will be no visitation on holidays. The visitation times are determined by the inmate’s housing assignment.
  • Register and Schedule vists with GTL/gettingout/Viapath
DAY HOURS HOUSING
MON 8:00-10:00AM Female Restrictive/
Protective Custody
HU2 Pod3
MON 7:30-9:00PM HU1 Pod1
HU2 Pod1
HU3 Pod1 B-side
MON 9:00-10:30PM HU1 Pod2
HU2 Pod2
HU3 Pod2
TUE 1:00-3:00PM Male Admin Restrictive
HU1 Pod3
HU1 Pod4
HU3 Pod1 A-side
TUE 7:30-9:00PM HU3 Pod3
TUE 9:00-10:30PM HU2 Pod4
HU3 Pod4
WED 7:30-9:00PM Male Juveniles
HU 1 Pod3 E-side
HU2 Pod5
HU3 Pod5
WED 9:00-10:30PM HU2 Pod6
HU3 Pod6
THU 1:00-3:00PM Male Protective
Custody
HU1 Pod3
HU1 Pod4
HU3 Pod1 A-side
FRI 8:00-10:00AM Special Visits

Hampton Roads Regional Jail REMOTE (at home) INMATE VISITATION SCHEDULE

  • Always call 757-488-7500 first before coming to the jail to confirm on-site visitation is available.
  • Upon admission to this jail inmates are given the opportunity to create a visitors list of six (6) adults.
  • Each inmate is responsible for notifying his/her family and friends if they are on the visitor list.
  • All inmates assigned to general population are allowed UNLIMITED VISITS, not more than 30 minutes in duration, by family, friends, or other persons on the inmate’s visitor list.
  • Register and Schedule vists with GTL/gettingout/Viapath
DAY TIME
SUNDAY 9:00AM-12:00noon
2:30pm-6:45pm
7:30pm-10:45pm
MONDAY 9:00AM-12:00noon
2:30pm-6:45pm
7:30pm-10:45pm
TUESDAY 9:00AM-12:00noon
2:30pm-6:45pm
7:30pm-10:45pm
WEDNESDAY 9:00AM-12:00noon
2:30pm-6:45pm
7:30pm-10:45pm
THURSDAY 9:00AM-12:00noon
2:30pm-6:45pm
7:30pm-10:45pm
FRIDAY 9:00AM-12:00noon
2:30pm-6:45pm
7:30pm-10:45pm
SATURDAY 9:00AM-12:00noon
2:30pm-6:45pm
7:30pm-10:45pm

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampton Roads Regional Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-488-7500 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Hampton Roads Regional Jail?

There are multiple ways to add money to an inmate's account at Hampton Roads Regional Jail, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email[email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Portsmouth city

To send commissary money to an inmate in Hampton Roads Regional Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Virginia, then select Hampton Roads Regional Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Hampton Roads Regional Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampton Roads Regional Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-488-7500 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Hampton Roads Regional Jail?

How an Inmate Makes a Phone Call to You or Others from Hampton Roads Regional Jail

To set up a phone account so that your inmate can call you from Portsmouth city do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Portsmouth city inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampton Roads Regional Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-488-7500 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Hampton Roads Regional Jail, and what can I send them?

Postcards & Envelopes - Personal Mail
The Hampton Roads Regional Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
The Hampton Roads Regional Jail also allows regular postcards and envelopes to be mailed to inmates as well, however all mail is now sent to a 3rd Party service that scans in the letter and then forwards it to your inmate digitally.

Inmate's Full Name & JCA# (Inmate ID#)
Hampton Roads Regional Jail
PO Box 247
Phoenix, MD 21131



Legal Mail, Newspapers, Magazines and Books
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Hampton Roads Regional Jail allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Hampton Roads Regional Jail standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

Inmate's Full Name & JCA# (Inmate ID#)
HRRJ
P.O. Box 7609
Portsmouth, VA 23707


Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.
Hampton Roads Regional Jail uses SecurePak.


TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works for Hampton Roads Regional Jail:
1.    All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Hampton Roads Regional Jail Virginia
(note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

2.    If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3.    An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will  use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4.    All digital files are then forwarded to the offender’s assigned prison.
5.    Hampton Roads Regional Jail mailroom prints approved pages and delivers them to the inmate.

IMPORTANT NOTES:

  • TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy. 
  • Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them. 

Here’s what happens when TextBehind receives a letter from an inmate:

  • Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
  • Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon. 

YOU NEED TO KNOW THIS...

  • Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
  • The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps. 
  • All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
  • After the shipments, TextBehind has no control over the process.
  • The delivery of your letters depends on couriers and prison staff taking necessary action on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts

** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Hampton Roads Regional Jail Virginia (
note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampton Roads Regional Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-488-7500 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Hampton Roads Regional Jail, and what can I purchase?

Hampton Roads Regional Jail contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Virginia.
3. Select Hampton Roads Regional Jail.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected].
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Hampton Roads Regional Jail staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Hampton Roads Regional Jail's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.


*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Portsmouth city

To send commissary money to an inmate in Hampton Roads Regional Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Virginia, then select Hampton Roads Regional Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Hampton Roads Regional Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampton Roads Regional Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-488-7500 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Hampton Roads Regional Jail using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Hampton Roads Regional Jail contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Hampton Roads Regional Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.
  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.
  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Hampton Roads Regional Jail Inmate by Mail and by Email

To mail or email an inmate in Portsmouth city follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Hampton Roads Regional Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Hampton Roads Regional Jail has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Hampton Roads Regional Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Portsmouth city inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Portsmouth city can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampton Roads Regional Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-488-7500 for further assistance.

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Inmate Tablets

Do Inmates in the Hampton Roads Regional Jail have Access to Tablets or Computers?

Hampton Roads Regional Jail allows inmates access to tablets to use for the services provided by 'gettingout'.


The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Hampton Roads Regional Jail, such as:

  • Music
  • Books
  • Games
  • Education
  • News
  • Radio
  • Television
  • Read mail and messages
  • Video visits

-  Free services are already available for use on the device at Hampton Roads Regional Jail.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Hampton Roads Regional Jail Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

  • Tablet devices include some services and the content is free.
  • The subscription services require additional funding.
  • There may be multiple options such as 7-day or 30-day subscriptions.
  • Costs are dependent upon the available services and what the Hampton Roads Regional Jail charges.

To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.

How Inmates Can Use a Tablet to Access Services at Hampton Roads Regional Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Hampton Roads Regional Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampton Roads Regional Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-488-7500 for further assistance.

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Are there photos of the Hampton Roads Regional Jail? What does it look like?
Other Jails in Portsmouth city

What are the other City and County Jails in Portsmouth city?

Portsmouth city County Jails
Portsmouth city Juvenile Facilities
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US State Prison Population Demographics

Total Inmates in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 973,343 93.26%
Female 70,362 6.74%
Total 1,043,705 100.0%

Total Inmates in US State Prisons by Race/Ethnicity on 4/24/2024

race Inmates % Total
White 327,300 35.27%
Black 345,500 37.23%
Hispanic 226,800 24.44%
American Indian / Alaska Native 15,900 1.71%
Asian 12,500 1.35%
Total 928,000 100.0%

Total of Violent Inmates in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 622,200 95.46%
Female 31,700 4.86%
Total 653,900 100.0%

Total of Violent Inmates in US State Prisons by Race/Ethnicity on 4/24/2024

race Inmates % Total
White 178,600 29.23%
Black 234,500 38.38%
Hispanic 179,500 29.38%
American Indian / Alaska Native 9,600 1.57%
Asian 8,800 1.44%
Total 611,000 100.0%

Murderers Held in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 147,500 93.95%
Female 10,000 6.37%
Total 157,500 100.0%

Murderers Held in US State Prisons by Race/Ethnicity on 4/24/2024

race Inmates % Total
White 37,600 26.04%
Black 63,000 43.63%
Hispanic 39,100 27.08%
American Indian / Alaska Native 2,300 1.59%
Asian 2,400 1.66%
Total 144,400 100.0%

Violent Negligent Manslaughter Inmates in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 16,000 86.02%
Female 2,600 13.98%
Total 18,600 100.0%

Violent Negligent Manslaughter Inmates in US State Prisons by Race/Ethnicity on 4/24/2024

race Inmates % Total
White 5,400 43.90%
Black 3,600 29.27%
Hispanic 2,900 23.58%
American Indian / Alaska Native 200 1.63%
Asian 200 1.63%
Total 12,300 100.0%

Violent Rape & Sexual Assault Inmates in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 159,800 98.95%
Female 2,200 1.36%
Total 162,000 100.0%

Violent Robbery Inmates in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 125,800 96.18%
Female 5,400 4.13%
Total 131,200 100.0%

Violent Robbery Inmates in US State Prisons by Race/Ethnicity on 4/24/2024

race Inmates % Total
White 21,900 18.64%
Black 66,800 56.85%
Hispanic 26,500 22.55%
American Indian / Alaska Native 1,200 1.02%
Asian 1,100 0.94%
Total 117,500 100.0%

Violent Aggravated/Simple Assault Inmates in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 137,000 94.74%
Female 8,100 5.60%
Total 145,100 100.0%

Violent Aggravated/Simple Assault Inmates in US State Prisons by Race/Ethnicity on 4/24/2024

race Inmates % Total
White 37,500 23.28%
Black 53,300 33.09%
Hispanic 65,300 40.53%
American Indian / Alaska Native 2,800 1.74%
Asian 2,200 1.37%
Total 161,100 100.0%

Other Violent Inmates in US State Prisons by Sex on 4/24/2024 - non-categorized

Sex Inmates % Total
Male 36,100 91.86%
Female 3,300 8.40%
Total 39,400 100.0%

Other Violent Inmates in US State Prisons by Race/Ethnicity on 4/24/2024 - non-categorized

race Inmates % Total
White 12,200 32.45%
Black 14,200 37.77%
Hispanic 9,700 25.80%
American Indian / Alaska Native 800 2.13%
Asian 700 1.86%
Total 37,600 100.0%

Total of Property Crime Inmates in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 127,900 90.64%
Female 13,600 9.64%
Total 141,500 100.0%

Total of Property Crime Inmates in US State Prisons by Race/Ethnicity on 4/24/2024

race Inmates % Total
White 60,500 50.46%
Black 37,800 31.53%
Hispanic 18,100 15.10%
American Indian / Alaska Native 2,100 1.75%
Asian 1,400 1.17%
Total 119,900 100.0%

Burglary Inmates in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 75,900 95.11%
Female 4,200 5.26%
Total 80,100 100.0%

Burglary Inmates in US State Prisons by Race/Ethnicity on 4/24/2024

race Inmates % Total
White 30,500 44.40%
Black 24,200 35.23%
Hispanic 12,300 17.90%
American Indian / Alaska Native 1,100 1.60%
Asian 600 0.87%
Total 68,700 100.0%

Larceny & Theft Inmates in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 22,300 84.47%
Female 4,200 15.91%
Total 26,500 100.0%

Larceny & Theft Inmates in US State Prisons by Race/Ethnicity on 4/24/2024

race Inmates % Total
White 13,800 58.97%
Black 6,800 29.06%
Hispanic 2,200 9.40%
American Indian / Alaska Native 300 1.28%
Asian 300 1.28%
Total 23,400 100.0%

Motor Vehicle Theft Inmates in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 6,400 91.43%
Female 600 8.57%
Total 7,000 100.0%

Motor Vehicle Theft Inmates in US State Prisons by Race/Ethnicity on 4/24/2024

race Inmates % Total
White 2,500 48.08%
Black 1,500 28.85%
Hispanic 1,000 19.23%
American Indian / Alaska Native 100 1.92%
Asian 100 1.92%
Total 5,200 100.0%

Fraud Inmates in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 9,800 75.97%
Female 3,200 24.81%
Total 13,000 100.0%

Fraud Inmates in US State Prisons by Race/Ethnicity on 4/24/2024

race Inmates % Total
White 6,900 63.30%
Black 2,600 23.85%
Hispanic 900 8.26%
American Indian / Alaska Native 300 2.75%
Asian 200 1.83%
Total 10,900 100.0%

Other Property Crime Inmates in US State Prisons by Sex on 4/24/2024 - non-categorized

Sex Inmates % Total
Male 13,600 90.67%
Female 1,400 9.33%
Total 15,000 100.0%

Other Property Crime Inmates in US State Prisons by Race/Ethnicity on 4/24/2024 - non-categorized

race Inmates % Total
White 6,700 58.26%
Black 2,700 23.48%
Hispanic 1,700 14.78%
American Indian / Alaska Native 200 1.74%
Asian 200 1.74%
Total 11,500 100.0%

Total of Drug Related Inmates in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 114,600 87.08%
Female 17,400 13.22%
Total 132,000 100.0%

Total of Drug Related Inmates in US State Prisons by Race/Ethnicity on 4/24/2024

race Inmates % Total
White 49,500 47.50%
Black 37,300 35.80%
Hispanic 14,600 14.01%
American Indian / Alaska Native 1,700 1.63%
Asian 1,100 1.06%
Total 104,200 100.0%

Inmates Convicted of Drug Possession in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 28,500 84.57%
Female 5,300 15.73%
Total 33,800 100.0%

Inmates Convicted of Drug Possession in US State Prisons by Race/Ethnicity on 4/24/2024

race Inmates % Total
White 14,800 56.27%
Black 7,900 30.04%
Hispanic 3,000 11.41%
American Indian / Alaska Native 400 1.52%
Asian 200 0.76%
Total 26,300 100.0%

Inmates Convicted of Drug Dealing/Manufacturing in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 86,100 88.04%
Female 12,000 12.27%
Total 98,100 100.0%

Inmates Convicted of Drug Dealing/Manufacturing in US State Prisons by Race/Ethnicity on 4/24/2024

race Inmates % Total
White 34,700 44.54%
Black 29,400 37.74%
Hispanic 11,600 14.89%
American Indian / Alaska Native 1,300 1.67%
Asian 900 1.16%
Total 77,900 100.0%

Total of 'Public Order' Related Inmates in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 102,500 93.95%
Female 6,900 6.32%
Total 109,400 100.0%

Total of 'Public Order' Related Inmates in US State Prisons by Race/Ethnicity on 4/24/2024

race Inmates % Total
White 35,900 40.84%
Black 34,500 39.25%
Hispanic 13,800 15.70%
American Indian / Alaska Native 2,500 2.84%
Asian 1,200 1.37%
Total 87,900 100.0%

Inmates Convicted on Illegal Weapon Possession in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 37,800 97.93%
Female 900 2.33%
Total 38,700 100.0%

Inmates Convicted on Illegal Weapon Possession in US State Prisons by Race/Ethnicity on 4/24/2024

race Inmates % Total
White 7,200 22.86%
Black 16,900 53.65%
Hispanic 6,500 20.63%
American Indian / Alaska Native 500 1.59%
Asian 400 1.27%
Total 31,500 100.0%

Inmates Convicted of Multiple DUI/DWI in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 13,400 89.33%
Female 1,600 10.67%
Total 15,000 100.0%

Inmates Convicted of Multiple DUI/DWI in US State Prisons by Race/Ethnicity on 4/24/2024

race Inmates % Total
White 6,800 59.65%
Black 2,000 17.54%
Hispanic 1,800 15.79%
American Indian / Alaska Native 700 6.14%
Asian 100 0.88%
Total 11,400 100.0%

Inmates Convicted of Other 'Public Order' Felonies in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 51,200 92.25%
Female 4,400 7.93%
Total 55,600 100.0%

Inmates Convicted of Other 'Public Order' Felonies in US State Prisons by Race/Ethnicity on 4/24/2024

race Inmates % Total
White 21,900 48.45%
Black 15,700 34.73%
Hispanic 5,600 12.39%
American Indian / Alaska Native 1,300 2.88%
Asian 700 1.55%
Total 45,200 100.0%

Total Number of Inmates Convicted of Unspecified Felonies in US State Prisons by Sex on 4/24/2024

Sex Inmates % Total
Male 6,100 89.71%
Female 800 11.76%
Total 6,900 100.0%

Total Number of Inmates Convicted of Unspecified Felonies in US State Prisons by Race/Ethnicity on 4/24/2024

race Inmates % Total
White 2,700 52.94%
Black 1,500 29.41%
Hispanic 700 13.73%
American Indian / Alaska Native 100 1.96%
Asian 100 1.96%
Total 5,100 100.0%
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This facility, known as "Hampton Roads Regional Jail" is also known as City of Chesapeake Inmate Search & Arrests, City of Portsmouth Inmate Search & Arrests, City of Norfolk Inmate Search & Arrests, City of Newport News Inmate Search & Arrests, City of Hampton Inmate Search & Arrests, Hampton Roads Reg Jail - Portsmouth.