Hampton Roads Regional Jail

To search for an inmate in the Hampton Roads Regional Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 757-488-7500 for the information you are looking for.

Hampton Roads Regional Jail Inmate Search

Portsmouth city maintains an average of 1,340 inmates in custody on any given day (in all jails combined). The jails have a weekly turnover of 55% of their population. Every year Portsmouth city law enforcement agencies arrest and detain approximately 26,800 offenders.

The following charts of Portsmouth city inmate population demographics are updated daily. The information shown is for 5/29/2023. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from Portsmouth city, the state of Virginia, as well as the United States Department of Justice and Census Bureau records.

For complete information on how to bond, visit, mail, send and receive email, receive phone calls, send money or commissary to an inmate, find information in this and other counties, and view the Most Wanted Fugitives, scroll down this page.

For a collection of over 20 additional graphs and charts of the demographic and criminal arrest information of the inmates in Portsmouth city and Virginia state prisons, click the button below.
Portsmouth city INMATE DEMOGRAPHICS

How Do You Visit an Inmate in the Hampton Roads Regional Jail? What is the Schedule?

Hampton Roads Regional Jail ON-SITE (at the jail) INMATE VISITATION SCHEDULE

• Always call 757-488-7500 first before coming to the jail to confirm on-site visitation is available.
• Upon admission to this jail inmates are given the opportunity to create a visitors list of six (6) adults.
• Each inmate is responsible for notifying his/her family and friends if they are on the visitor list.
• All inmates assigned to general population are allowed one visit per week, not more than 30 minutes in duration, by family, friends, or other persons on the inmate’s visitor list.
• There will be no visitation on holidays. The visitation times are determined by the inmate’s housing assignment.
• Register and Schedule vists with GTL/gettingout/Viapath
  

Hampton Roads Regional Jail REMOTE (at home) INMATE VISITATION SCHEDULE

• Always call 757-488-7500 first before coming to the jail to confirm on-site visitation is available.
• Upon admission to this jail inmates are given the opportunity to create a visitors list of six (6) adults.
• Each inmate is responsible for notifying his/her family and friends if they are on the visitor list.
• All inmates assigned to general population are allowed UNLIMITED VISITS, not more than 30 minutes in duration, by family, friends, or other persons on the inmate’s visitor list.
• Register and Schedule vists with GTL/gettingout/Viapath
  

Hampton Roads Regional Jail uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:
1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Hampton Roads Regional Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Hampton Roads Regional Jail.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Hampton Roads Regional Jail?

To visit an inmate in Portsmouth city, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Portsmouth city remote video inmate visitation can be done using the services of GettingOut. 

There are three ways to remotely visit your inmate in Hampton Roads Regional Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Portsmouth city follow these steps:
1.  Start by confirming that Hampton Roads Regional Jail's Video Visitation is working correctly by looking up Portsmouth city here.
2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Hampton Roads Regional Jail, and then the inmate you wish to communicate with.

Other Portsmouth city Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Hampton Roads Regional Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Portsmouth city, can be found on our Visit Inmate Page.

Hampton Roads Regional Jail Phone: 757-488-7500

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Hampton Roads Regional Jail?

Hampton Roads Regional Jail ON-SITE (at the jail) INMATE VISITATION SCHEDULE

• Always call 757-488-7500 first before coming to the jail to confirm on-site visitation is available.
• Upon admission to this jail inmates are given the opportunity to create a visitors list of six (6) adults.
• Each inmate is responsible for notifying his/her family and friends if they are on the visitor list.
• All inmates assigned to general population are allowed one visit per week, not more than 30 minutes in duration, by family, friends, or other persons on the inmate’s visitor list.
• There will be no visitation on holidays. The visitation times are determined by the inmate’s housing assignment.
• Register and Schedule vists with GTL/gettingout/Viapath
  

Hampton Roads Regional Jail REMOTE (at home) INMATE VISITATION SCHEDULE

• Always call 757-488-7500 first before coming to the jail to confirm on-site visitation is available.
• Upon admission to this jail inmates are given the opportunity to create a visitors list of six (6) adults.
• Each inmate is responsible for notifying his/her family and friends if they are on the visitor list.
• All inmates assigned to general population are allowed UNLIMITED VISITS, not more than 30 minutes in duration, by family, friends, or other persons on the inmate’s visitor list.
• Register and Schedule vists with GTL/gettingout/Viapath
  

How Do You Deposit Money for an Inmate in the Hampton Roads Regional Jail?

There are multiple ways to add money to an inmate's account at Hampton Roads Regional Jail, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: [email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Portsmouth city

To send commissary money to an inmate in Hampton Roads Regional Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Virginia, then select Hampton Roads Regional Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Hampton Roads Regional Jail.

How Do I Receive Phone Calls from an Inmate in the Hampton Roads Regional Jail?

How an Inmate Makes a Phone Call to You or Others from Hampton Roads Regional Jail

To set up a phone account so that your inmate can call you from Portsmouth city do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Portsmouth city inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.

How do I Mail an Inmate in the Hampton Roads Regional Jail, and what can I send them?

Postcards & Envelopes - Personal Mail
The Hampton Roads Regional Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
The Hampton Roads Regional Jail also allows regular postcards and envelopes to be mailed to inmates as well, however all mail is now sent to a 3rd Party service that scans in the letter and then forwards it to your inmate digitally.
HAMPTON ROADS REGIONAL JAIL
INMATE’S NAME / JCA#
PO BOX 30022 PMB 35803
Durham, NC 27702

Newspapers, Magazines and Books
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Hampton Roads Regional Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Hampton Roads Regional Jail standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
Inmate’s Name & Number
HRRJ
P.O. Box 7609
Portsmouth, VA 23707

Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.
Hampton Roads Regional Jail uses SecurePak.

Can I purchase Commissary Online for an Inmate in the Hampton Roads Regional Jail, and what can I purchase?

Hampton Roads Regional Jail contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Virginia.
3. Select Hampton Roads Regional Jail.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected].
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Hampton Roads Regional Jail staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Hampton Roads Regional Jail's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Portsmouth city

To send commissary money to an inmate in Hampton Roads Regional Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Virginia, then select Hampton Roads Regional Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Hampton Roads Regional Jail.

How Can I Communicate with an Inmate in the Hampton Roads Regional Jail using an Online Messaging Service?

Emailing Messages & Photos

Hampton Roads Regional Jail contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Hampton Roads Regional Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Hampton Roads Regional Jail Inmate by Mail and by Email

To mail or email an inmate in Portsmouth city follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Hampton Roads Regional Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Hampton Roads Regional Jail has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Hampton Roads Regional Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Portsmouth city inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Portsmouth city can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Do Inmates in the Hampton Roads Regional Jail have Access to Tablets or Computers?

Hampton Roads Regional Jail either allows, or may soon be allowing inmates access to tablets to use for the services provided by GTL (aka Viapath Technologies)

Follow the instructions below to get a tablet for your inmate at Hampton Roads Regional Jail

The devices are similar to common handheld tablets, but are made exclusively by GTL and Viapath.
Tablets offer specialized content and services for inmates to use during their stay at Hampton Roads Regional Jail, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

Free services are already available for use on the device at Hampton Roads Regional Jail.
Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
Hampton Roads Regional Jail Inmates will then be able to purchase subscription services and premium content to enjoy.

What It Costs
Tablet devices include some services and the content is free.
The subscription services require additional funding.
There may be multiple options such as 7-day or 30-day subscriptions.
Costs are dependent upon the available services and what the Hampton Roads Regional Jail charges.

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page).

How to use a Tablet to Access Services at Hampton Roads Regional Jail

To find out how to get access to a tablet for an inmate read the following:

1.  First, Register or Sign In to GTL / Viapath Services.

2.  In the top menu, click on 'Services', then on 'Inmate Devices & Content'.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

What are the other City and County Jails in Portsmouth city?

Do you have a list of Arrest Warrants, and the Most Wanted Criminals in Portsmouth city, the state of Virginia and the United States?