Hampton Roads Regional Jail

To search for an inmate in the Hampton Roads Regional Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 757-488-7500 for the information you are looking for. You can also look up Portsmouth city Criminal Court Cases, as well as Virginia Criminal Court cases online for every other county, and daily court dockets for each of the state's courts. If you are not sure what court your inmate is to appear in, this is a list of all the courts in Virginia, broken down by each court circuit.

Hampton Roads Regional Jail Inmate Search

The Hampton Roads Regional Jail maintains an average of 1422 offenders in custody on any given day. The Hampton Roads Regional Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Portsmouth city law enforcement agencies arrest and detain approximately 38,020 offenders.

The following charts of Portsmouth city inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Portsmouth city Corrections Department, the state of Virginia Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Portsmouth city.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Portsmouth city and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

How Do You Visit an Inmate in the Hampton Roads Regional Jail? What is the Schedule?

Hampton Roads Regional Jail ON-SITE (at the jail) INMATE VISITATION SCHEDULE

• Always call 757-488-7500 first before coming to the jail to confirm on-site visitation is available.
• Upon admission to this jail inmates are given the opportunity to create a visitors list of six (6) adults.
• Each inmate is responsible for notifying his/her family and friends if they are on the visitor list.
• All inmates assigned to general population are allowed one visit per week, not more than 30 minutes in duration, by family, friends, or other persons on the inmate’s visitor list.
• There will be no visitation on holidays. The visitation times are determined by the inmate’s housing assignment.
• Register and Schedule vists with GTL/gettingout/Viapath
  

Hampton Roads Regional Jail REMOTE (at home) INMATE VISITATION SCHEDULE

• Always call 757-488-7500 first before coming to the jail to confirm on-site visitation is available.
• Upon admission to this jail inmates are given the opportunity to create a visitors list of six (6) adults.
• Each inmate is responsible for notifying his/her family and friends if they are on the visitor list.
• All inmates assigned to general population are allowed UNLIMITED VISITS, not more than 30 minutes in duration, by family, friends, or other persons on the inmate’s visitor list.
• Register and Schedule vists with GTL/gettingout/Viapath
  

Hampton Roads Regional Jail uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:
1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Hampton Roads Regional Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Hampton Roads Regional Jail.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Hampton Roads Regional Jail?

To visit an inmate in Portsmouth city, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Portsmouth city remote video inmate visitation can be done using the services of GettingOut. 

There are three ways to remotely visit your inmate in Hampton Roads Regional Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Portsmouth city follow these steps:
1.  Start by confirming that Hampton Roads Regional Jail's Video Visitation is working correctly by looking up Portsmouth city here.
2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Hampton Roads Regional Jail, and then the inmate you wish to communicate with.

Other Portsmouth city Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Hampton Roads Regional Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Portsmouth city, can be found on our Visit Inmate Page.

Hampton Roads Regional Jail Phone: 757-488-7500

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampton Roads Regional Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-488-7500 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Hampton Roads Regional Jail?

Hampton Roads Regional Jail ON-SITE (at the jail) INMATE VISITATION SCHEDULE

• Always call 757-488-7500 first before coming to the jail to confirm on-site visitation is available.
• Upon admission to this jail inmates are given the opportunity to create a visitors list of six (6) adults.
• Each inmate is responsible for notifying his/her family and friends if they are on the visitor list.
• All inmates assigned to general population are allowed one visit per week, not more than 30 minutes in duration, by family, friends, or other persons on the inmate’s visitor list.
• There will be no visitation on holidays. The visitation times are determined by the inmate’s housing assignment.
• Register and Schedule vists with GTL/gettingout/Viapath
  

Hampton Roads Regional Jail REMOTE (at home) INMATE VISITATION SCHEDULE

• Always call 757-488-7500 first before coming to the jail to confirm on-site visitation is available.
• Upon admission to this jail inmates are given the opportunity to create a visitors list of six (6) adults.
• Each inmate is responsible for notifying his/her family and friends if they are on the visitor list.
• All inmates assigned to general population are allowed UNLIMITED VISITS, not more than 30 minutes in duration, by family, friends, or other persons on the inmate’s visitor list.
• Register and Schedule vists with GTL/gettingout/Viapath
  

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampton Roads Regional Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-488-7500 for further assistance.

How Do You Deposit Money for an Inmate in the Hampton Roads Regional Jail?

There are multiple ways to add money to an inmate's account at Hampton Roads Regional Jail, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: [email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Portsmouth city

To send commissary money to an inmate in Hampton Roads Regional Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Virginia, then select Hampton Roads Regional Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Hampton Roads Regional Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampton Roads Regional Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-488-7500 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Hampton Roads Regional Jail?

How Do You Communicate with an Inmate in the Hampton Roads Regional Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Hampton Roads Regional Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Hampton Roads Regional Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampton Roads Regional Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-488-7500 for further assistance.

How do I Mail an Inmate in the Hampton Roads Regional Jail, and what can I send them?

Hampton Roads Regional Jail Inmate Mail Guidelines

Postcards
The Hampton Roads Regional Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Hampton Roads Regional Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & JCA# (Inmate ID#)
Hampton Roads Regional Jail
PO Box 247
Phoenix, MD 21131

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & JCA# (Inmate ID#)
HRRJ
P.O. Box 7609
Portsmouth, VA 23707

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Hampton Roads Regional Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Hampton Roads Regional Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & JCA# (Inmate ID#)
HRRJ
P.O. Box 7609
Portsmouth, VA 23707

TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works for Hampton Roads Regional Jail:
1.    All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Hampton Roads Regional Jail Virginia (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
2.    If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3.    An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will  use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4.    All digital files are then forwarded to the offender’s assigned prison.
5.    Hampton Roads Regional Jail mailroom prints approved pages and delivers them to the inmate.

IMPORTANT NOTES:

• TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy. 
• Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them. 

Here’s what happens when TextBehind receives a letter from an inmate:

• Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
• Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon. 

YOU NEED TO KNOW THIS...

• Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
• The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps. 
• All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
• After the shipments, TextBehind has no control over the process.
• The delivery of your letters depends on couriers and prison staff taking necessary action on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts

** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Hampton Roads Regional Jail Virginia (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampton Roads Regional Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-488-7500 for further assistance.

Can I purchase Commissary Online for an Inmate in the Hampton Roads Regional Jail, and what can I purchase?

Hampton Roads Regional Jail contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Virginia.
3. Select Hampton Roads Regional Jail.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected].
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Hampton Roads Regional Jail staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Hampton Roads Regional Jail's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Portsmouth city

To send commissary money to an inmate in Hampton Roads Regional Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Virginia, then select Hampton Roads Regional Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Hampton Roads Regional Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampton Roads Regional Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-488-7500 for further assistance.

How Can I Communicate with an Inmate in the Hampton Roads Regional Jail using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Hampton Roads Regional Jail contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Hampton Roads Regional Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Hampton Roads Regional Jail Inmate by Mail and by Email

To mail or email an inmate in Portsmouth city follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Hampton Roads Regional Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Hampton Roads Regional Jail has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Hampton Roads Regional Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Portsmouth city inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Portsmouth city can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampton Roads Regional Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-488-7500 for further assistance.

Do Inmates in the Hampton Roads Regional Jail have Access to Tablets or Computers?

Hampton Roads Regional Jail allows inmates access to tablets to use for the services provided by 'gettingout'.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Hampton Roads Regional Jail, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

-  Free services are already available for use on the device at Hampton Roads Regional Jail.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Hampton Roads Regional Jail Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

• Tablet devices include some services and the content is free.
• The subscription services require additional funding.
• There may be multiple options such as 7-day or 30-day subscriptions.
• Costs are dependent upon the available services and what the Hampton Roads Regional Jail charges.

To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.

How Inmates Can Use a Tablet to Access Services at Hampton Roads Regional Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Hampton Roads Regional Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampton Roads Regional Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-488-7500 for further assistance.