Northern Neck Regional Jail - Richmond

Northern Neck Regional Jail - Richmond

Physical Address

3908 Richmond Rd.
Warsaw, VA 22572

Jail Phone Number

804-333-6419
Richmond County inmate search

Richmond County Inmate Search: Tracking Someone Held at the Warsaw Regional Jail

Deputies and Warsaw officers bring adults they arrest to the Northern Neck Regional Jail, 3908 Richmond Road, Warsaw, VA 22572. Three nearby counties share it. The sections below walk through roster searches, mugshot requests, bond, counsel, video visits, letters, jail deposits and hearing dates.

Open the jail's online inmate roster first. Type the last name. A matching row lists the custody status and the housing location. Someone booked only minutes ago may need extra time to show, so check back later.

Still stuck? Phone the jail at 804-333-6419 and say the person's complete name plus birthday. Ask which building has them, which charge was entered, and when a judge will take the case. Read the bail page and court page when you are ready for the legal side.

Search for an Inmate or Active Arrest Warrant in Richmond County

Read inmate search answers

1. How do I search the Richmond County jail roster?

Anyone can open the roster; the jail buys the software behind it. Here is the routine:

  1. Go to the jail's inmate roster using any device.
  2. Put in the surname. If dozens of people share it, add the given name.
  3. Read the row for custody status and location.
  4. If nothing shows, test a nickname or another spelling.
  5. Write down what the row says, then phone the jail to confirm.

If the roster will not load, phone 804-333-6419. The front office is staffed Monday through Friday, 8:30 a.m. to 4:30 p.m.

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2. The roster has no entry for the name I typed. Why?

No match is not always bad news. Common reasons include:

  • Booking is not done. The paperwork and fingerprints take time.
  • A police lockup came first. The person may sit at a station before transport to the jail.
  • Released. A magistrate may have approved a bond or accepted the person's own pledge to show up later, or a relative may have paid.
  • Sent home with a ticket. Some people receive a paper summons and are never booked.
  • Another jail. An arrest made across the line in a neighboring locality sends the person to that locality's jail.
  • A state hold. The person may be in the Department of Corrections system.

Ask the jail, 804-333-6419, to check by name and birth date.

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3. Which building is likely to have them?

The county does not run a lockup of its own. Its adult inmates stay at the Northern Neck Regional Jail, 3908 Richmond Road, Warsaw, VA 22572, 804-333-6419. The jail sits in Warsaw, the county seat, so a family does not need to travel to another town.

A regional jail is run by a board of several localities. This one serves Richmond County, Westmoreland County, Northumberland County, Gloucester County and the Town of Warsaw. It opened in 1995 and has room for 460 people.

  • Main jail building: holds pretrial and sentenced adults from the member localities.
  • Annex, women's unit or work release: the jail's own website names none. Phone the jail to ask where a woman, a low-risk inmate or a work-release inmate would sleep.
  • Magistrate's office: located inside the same building. It is where bail is decided.

Someone arrested outside the area goes to that area's jail. Find those on our Virginia jails list. Later answers explain federal, ICE and state prison custody.

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4. Can I see Richmond County mugshots?

The roster focuses on custody status and location. Open a row and check if it carries a mugshot. If you want one and the roster has none, contact the arresting agency.

Virginia's public records law lets you request adult booking photos taken at intake from the police or the sheriff. If handing over a photo would get in the way of an active felony probe, the agency may refuse (Va. Code § 2.2-3706). Minors' photos are always kept private.

  • Sheriff's Office, 106 Wallace Street, Warsaw, VA 22572, 804-333-3611
  • Warsaw Police Department, 804-333-3737
  • For ICE booking photos, use the online FOIA page at ICE.
  • Federal agencies keep their booking photos private, except that the U.S. Marshals Service may release one in a fugitive search.
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5. Can VINE tell me when the person leaves or changes facilities?

VINE costs nothing. You pick phone, text or email, and VINE reaches you when the person is let go or moved among local, regional or state facilities. It also shows custody status and location.

  • Search at VINELink.
  • Or call 800-467-4943, any hour of the day or night.
  • Sign up for alerts on the person's name. They are not automatic.

You can also check the jail's roster each day. Alerts can lag, so the surest way to confirm a release is to phone the jail.

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6. How does a Richmond County arrest turn into bail or release?

The first bail call belongs to a magistrate, shortly after booking. This office is in the jail building at 3908 Richmond Road, Warsaw, VA 22572, 804-333-6023. Walk-in hours are short, so video links to other magistrates in the district handle the remaining hours.

Three outcomes are common. The person promises in writing to return, signs a bond that costs nothing now, or puts up a bond covered by cash, land or a bail agent's backing. Release is the starting point under Va. Code § 19.2-120; refusal needs probable cause of flight from the court date or of danger to others. Conditions can include distance from the complainant or random drug screens.

  • A person who is not released appears before a judge the next day the court meets. That judge looks at bail again and offers counsel.
  • By law a bondsman asks for a premium of 10 to 15 percent, paid once and never handed back.
  • To learn when and where a bond can be paid, call the jail at 804-333-6419.

For more, read our bail page, or see the Virginia bail laws page for state rules.

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7. What was the person charged with?

Jail staff, 804-333-6419, can give the charge entered at booking. Once the case reaches a court, its file holds more detail.

  • Virginia's courts run the Online Case Information System. Cases in the system come from General District Court (traffic and criminal), adult criminal files in JDR, and every Circuit Court. Child cases never show.
  • General and Juvenile and Domestic Relations District Courts, 201 Court Circle, Warsaw, VA 22572, 804-333-4616
  • Circuit Court clerk, 101 Court Circle, Warsaw, VA 22572, 804-333-3781
  • Commonwealth's Attorney, who prosecutes: 116 Wallace Street, Warsaw, VA 22572, 804-333-3573

Before calling a clerk, write down the person's name and birthday.

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8. How does a Richmond County inmate get a lawyer?

At that first hearing, a judge informs the person that counsel is a right. No state public defender office covers this county. If money is the problem, the judge names a private attorney off the state's approved roster (Va. Code § 19.2-159).

  1. The person explains that paying for an attorney is not possible.
  2. A sworn statement of income and savings is filled in.
  3. The judge decides who qualifies.

The district court clerk can explain the form. Call 804-333-4616. Relatives may also pay a lawyer they pick themselves.

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9. Can I see the person at the Northern Neck Regional Jail, and how?

All visits are done by video, with none in person. Connect from your own device, or sit at a lobby kiosk at the jail, 3908 Richmond Road, Warsaw, VA 22572. The jail uses Securus for the video service.

  • Book your visit at least 24 hours ahead.
  • Wait for the jail to approve it.
  • Log in a few minutes early.

Questions go to the jail at 804-333-6419. Our visiting guide answers more questions.

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10. How do we get money to the person inside?

The jail points families to JailATM. You can deposit online or by phone. A kiosk in the jail lobby, 3908 Richmond Road, Warsaw, VA 22572, takes cash or a card.

Money orders for an inmate go by mail to the legal-mail box: Northern Neck Regional Jail, P.O. Box 1060, Warsaw, VA 22572. Write the person's name and jail jacket number on it. Never send cash. Our money guide and commissary guide list what the money can buy.

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11. Is it possible to get calls, texts or emails from inside?

Calls only go out. The person in custody dials you, and you cannot call in. Fund a prepaid account with the phone company the jail uses, then register your number. The jail tapes these calls, so go over the charge with a lawyer in person instead.

For rates, tablets, texts or email, call the jail at 804-333-6419. Our phone calls guide and messaging guide explain more.

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12. How do I address a letter?

Personal letters are mailed to an outside scanning center instead of the jail. Use this format:

  • The person's full name and jail jacket number
  • Northern Neck Regional Jail (VA), care of Securus DMC
  • Mailing address: P.O. Box 22168, Tampa, FL 33622

Write your own return address in full on the outside. A lawyer's legal mail goes to another address: P.O. Box 1060, Warsaw, VA 22572. Ask the jail what items are allowed. See our mail guide for tips.

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13. What happens to their things and the money on their account?

Items the person carried in are stored and returned at release. Cash left on the account can be picked up on weekdays during business hours. Call 804-250-1750 with questions about this.

Take photo ID with you to the jail at 3908 Richmond Road, Warsaw, VA 22572. If a friend will pick things up for the person, ask the jail if they must bring a signed release.

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14. The person needs a nurse or doctor. Whom do I call?

Call the jail's main line, 804-333-6419. Ask for the medical staff, and tell them the drug, the daily amount, and the prescriber's phone if you know it. Tell them about allergies or past heart, diabetes or mental health trouble.

Inside, the person can submit a written health request as well. Call 911 for an emergency.

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15. Could someone have an open warrant, and where do I ask?

Deputies at the Sheriff's Office, 804-333-3611, handle county warrants. Town of Warsaw officers, 804-333-3737, handle warrants inside town limits. Ring the correct office with a full name and birthday, and staff will say what is on file. To check a case, search the state's case information system or phone the district court clerk, 804-333-4616. Before trying to clear a warrant, get legal advice. After that, deal with the court that issued it. The district clerk's office is at 201 Court Circle, Warsaw, VA 22572.

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16. What is the next court date for a Richmond County case?

Contact the court holding the case:

  • General and Juvenile and Domestic Relations District Courts: 201 Court Circle, Warsaw, VA 22572, 804-333-4616. The clerk answers from 8:00 a.m. to 4:30 p.m. Misdemeanors, traffic cases, felony first hearings and children's cases all begin here.
  • Circuit Court: 101 Court Circle, Warsaw, VA 22572, 804-333-3781. Felony trials, jury trials and appeals are here.

Searching the name in the state's case system also works. Our court page describes each stage.

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17. Was this a federal arrest?

Federal charges arising here are filed in Richmond, where the federal courthouse for this area stands at 701 East Broad Street, Richmond, VA 23219, 804-916-2200.

  1. Soon after the first appearance, the judge may hold a detention hearing and decide whether the defendant waits for trial in jail (18 U.S.C. § 3142).
  2. The U.S. Marshals Service oversees federal detainees until trial, and plenty of them stay in local jails. Call the Richmond Marshals at 701 East Broad Street, Suite 2800, Richmond, VA 23219, 804-545-8501.
  3. When there is no money for counsel, a federal defender may be assigned: 701 East Broad Street, Room 3600, Richmond, VA 23219, 804-343-0800.
  4. Following sentencing, find the person through the BOP inmate locator.
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18. Could immigration officers be involved?

A typical case works in this order:

  1. A detainer, written on Form I-247A, arrives from ICE.
  2. Under 8 CFR 287.7(d), the jail can keep the person up to 48 hours after they would otherwise be released.
  3. ICE agents then collect the person.
  4. Search by A-number in the ICE Online Detainee Locator, or by name plus country of origin.
  5. Still nothing? Try the Washington Field Office of ICE at 14797 Murdock Street, Chantilly, VA 20151, 703-633-2100. It covers Virginia and Washington, D.C.

A lawyer can say which detainer rules apply, because Virginia's law on them is shifting in 2026. In February 2026, the governor's office ordered state agencies out of their 287(g) partnerships with ICE, and the order reaches no one but state agencies.

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19. Where is a person who was sent to a Virginia prison?

Once a prison term is ordered, the person may remain in the Warsaw jail while VADOC finds a bed. At a state reception center they are tested and sorted, then sent to a prison that fits them.

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20. How does a juvenile arrest differ from an adult one?

Adult cells are off limits to children. Only a magistrate, a judge or juvenile intake staff can order a child into a juvenile detention center. Hearings happen in the Juvenile and Domestic Relations court at 201 Court Circle, Warsaw, VA 22572, 804-333-4616. No juvenile center operates in the county.

The center for this county is the Merrimac Juvenile Detention Center, 9300 Merrimac Trail, Williamsburg, VA 23185, 757-887-0225. The 15th District Court Service Unit handles intake and keeps an office in Warsaw. Its main line in Fredericksburg is 540-372-1068. A lawyer is a child's right as well. Juvenile photos and records are not public.

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21. Which department took the person into custody in Richmond County?

Several agencies work in the area. Ask the one that made the arrest about the report and the booking photo.

  • Sheriff's Office, 106 Wallace Street, Warsaw, VA 22572, 804-333-3611. It is the main police agency everywhere outside the Town of Warsaw, including Sharps, Farnham, Haynesville and Emmerton.
  • Warsaw Police Department, Town of Warsaw, non-emergency 804-333-3737.
  • Virginia State Police, Division One, 2434 Pine Forest Drive, Colonial Heights, VA 23834, 804-609-5500. Troopers patrol the highways here. The statewide field operations line is 804-674-2088.

No college or campus police force is listed for the county.

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Virginia • Richmond County • Bail & bond help

Richmond County bail help

Deputies who arrest someone in Richmond County, Virginia, drive to the Northern Neck Regional Jail, 3908 Richmond Road, Warsaw, VA 22572. You will find how release terms get set, ways to pay a bond and who to call. This is the quiet Northern Neck county, not the city of Richmond.

Look for the name on the jail's online roster. Enter a surname and the roster lists custody status and housing location. Our Richmond County Inmate Search page also covers recent arrests, charges, mugshots and picking up property.

Ring the jail at 804-333-6419 and ask whether a bond figure exists yet. The magistrate, 804-333-6023, explains release terms, though walk-in hours are short. For the steps after that, see the local criminal courts.

Search for an Inmate or Active Arrest Warrant in Richmond County

1. Where are Richmond County arrestees held?

At the Northern Neck Regional Jail, 3908 Richmond Road, Warsaw, VA 22572, phone 804-333-6419.

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2. Where is the magistrate?

At the regional jail, 3908 Richmond Road, Warsaw, VA 22572, 804-333-6023. In-person hours are limited.

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3. How do I search?

4. Can someone be released on a promise?

Yes, when the magistrate thinks it is enough (Va. Code § 19.2-123).

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5. Is this page about the City of Richmond?

It is about Richmond County, a rural Northern Neck county whose seat is Warsaw. The City of Richmond is about 75 minutes away and has its own page.

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6. What happens after a Richmond County arrest?

Deputies book the person at the regional jail on Richmond Road, just outside Warsaw. The magistrate works there, though in-person hours are limited and some hearings happen by video. Terms usually come the same day (Va. Code § 19.2-80).

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7. How do Richmond County families post bond?

Warsaw families use cash, a deed to Neck farmland or a DCJS bondsman (Va. Code § 9.1-185) whose 10% to 15% is never refunded (Va. Code § 9.1-185.8). The jail takes bonds at night (Va. Code § 19.2-48.1).

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8. Who reviews a Richmond County bail?

The combined district court at 201 Court Circle, a short drive from the jail, on its next court day (Va. Code § 19.2-158). The same hearing covers a lawyer (Va. Code § 19.2-159). Circuit Court at 101 Court Circle hears appeals (Va. Code § 19.2-124).

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9. How does a Richmond County case move?

The Court Circle district court tries misdemeanors (10-day appeal (Va. Code § 16.1-132)), holds felony preliminaries (Va. Code § 19.2-218) and hears juvenile cases (804-333-4616) (Va. Code § 16.1-241).

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10. Can a Richmond County defendant get counsel?

Yes. Warsaw judges appoint a lawyer for people facing jail who swear they cannot pay (Va. Code § 19.2-159).

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11. What conditions might a Richmond County bond set?

Rappahannock River boating stops often bring alcohol limits. Curfews and keep-away orders are also used (Va. Code § 19.2-123). After a family arrest, the Warsaw magistrate issues a short protective order (Va. Code § 16.1-253.4).

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12. What if a Richmond County defendant misses court?

Warsaw deputies are handed a capias; the bond goes to the state, and a separate count is possible (Va. Code § 19.2-128).

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13. Where do federal Richmond County cases go, and what do co-signers owe?

To the City of Richmond, about 75 minutes west, in the Eastern District of Virginia (18 U.S.C. § 3142). Co-signers owe the bond after a no-show (Va. Code § 19.2-143) unless they surrender the person to the Warsaw jail (Va. Code § 19.2-149).

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14. Who will confirm a Richmond County bond?

Contacts for Richmond County

Jail
Northern Neck Regional Jail, 3908 Richmond Road, Warsaw, VA 22572; 804-333-6419
Magistrate
3908 Richmond Road, Warsaw, VA 22572; 804-333-6023
District court
201 Court Circle, Warsaw, VA 22572; 804-333-4616
Circuit court
101 Court Circle, Warsaw, VA 22572; 804-333-3781
Inmate search
Richmond County inmate search

This page is not legal advice.

Northern Neck Regional Jail - Richmond ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

3908 Richmond Rd.
Warsaw, VA 22572
804-333-6419

Schedule Video Visits online with Securus

  • On-site Visits are free.
  • Visits are 30 minutes.
  • Visitation schedule subject to change.
  • Inmates are allowed one visit per day however the weekly limit is determined by the inmates classification.
  • A maximum of 3 guests are allowed per an on-site video session.
  • All visits must be made at least 24 hours in advance.

ON SITE VISITATION SCHEDULE

DAY TIME
SUNDAY 7:30 AM - 11:00 AM
1:30 PM - 4:30 PM
6:45 PM - 11:00 PM
MONDAY 7:30 AM - 11:00 AM
1:30 PM - 4:30 PM
6:45 PM - 11:00 PM
TUESDAY 7:30 AM - 11:00 AM
1:30 PM - 4:30 PM
6:45 PM - 11:00 PM
WEDNESDAY 7:30 AM - 11:00 AM
1:30 PM - 4:30 PM
6:45 PM - 11:00 PM
THURSDAY 7:30 AM - 11:00 AM
1:30 PM - 4:30 PM
6:45 PM - 11:00 PM
FRIDAY 7:30 AM - 11:00 AM
1:30 PM - 4:30 PM
6:45 PM - 11:00 PM
SATURDAY 7:30 AM - 11:00 AM
1:30 PM - 4:30 PM
6:45 PM - 11:00 PM


Northern Neck Regional Jail - Richmond REMOTE (at home) VIDEO VISITATION SCHEDULE

Schedule Video Visits online with Securus

  • All visits must be scheduled at least 24 hours in advance.
  • Remote visits are charged a fee of $6.95 for a 20 minute visit
  • Visitation Schedule subject to change.

REMOTE VISITATION SCHEDULE

DAY TIME
SUNDAY 7:30 AM - 11:00 AM
1:30 PM - 4:30 PM
6:45 PM - 11:00 PM
MONDAY 7:30 AM - 11:00 AM
1:30 PM - 4:30 PM
6:45 PM - 11:00 PM
TUESDAY 7:30 AM - 11:00 AM
1:30 PM - 4:30 PM
6:45 PM - 11:00 PM
WEDNESDAY 7:30 AM - 11:00 AM
1:30 PM - 4:30 PM
6:45 PM - 11:00 PM
THURSDAY 7:30 AM - 11:00 AM
1:30 PM - 4:30 PM
6:45 PM - 11:00 PM
FRIDAY 7:30 AM - 11:00 AM
1:30 PM - 4:30 PM
6:45 PM - 11:00 PM
SATURDAY 7:30 AM - 11:00 AM
1:30 PM - 4:30 PM
6:45 PM - 11:00 PM

Attorneys have access to their clients during the following times:

7:30 AM - 11:00 AM
1:30 PM - 4:30 PM
6:45 PM - 11:00 PM

  • Inmates cannot be seen during mealtimes, lockdowns and emergency situations.
  • Attorneys may call 804-333-6419 for questions or appointments.

Search for an Inmate or Active Arrest Warrant in Richmond County

Securus Video Connect Remote Video Visitation

Provider: Securus Technologies (Aventiv)

Securus Video Connect allows families to conduct scheduled face-to-face video visits with incarcerated loved ones from home. Using a computer with a webcam or the Securus mobile app, visitors can join live video sessions without traveling to the facility or waiting in jail visitor lobbies.

Important: Advance Registration and Visitor Clearance Required

Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.

Step-by-Step Instructions to Register and Schedule a Video Visit

  • Visit securustech.online or open the Securus mobile app.
  • Register your account and upload a clear photograph of your government-issued ID (driver's license or passport) for facility background review.
  • Wait for email confirmation indicating that facility administration has granted visitor approval.
  • Select Schedule a Visit, choose your detention facility, and select the inmate.
  • Browse the available schedule calendar, select an open 20- or 30-minute time slot, and pay the fee using a credit or debit card.
  • Log into the website or app 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.

What the Inmate Needs to Do

The inmate receives an alert on their housing unit video kiosk or personal tablet. At the scheduled time, they log in with their PIN and sit in front of the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to Securus Video Connect, Securus and its subsidiary JPay offer several other communication, financial, and visitation services:

  • AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your mobile phone directly.
    • Learn more on our website: AdvanceConnect Calling Guide  |  • Visit official vendor page: Securus AdvanceConnect
  • Direct Bill Phone Calling: Establish an invoiced monthly billing account for qualified residential landlines.
    • Learn more on our website: Direct Bill Phone Calling Guide  |  • Visit official vendor page: Securus Direct Bill
  • JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers
  • JPay Email Messaging & Photos: Send electronic letters, photos, and VideoGrams directly to their tablet or kiosk.
    • Learn more on our website: Email Messaging Guide  |  • Visit official vendor page: JPay Email Services

Virginia • Richmond County • Criminal court help

Warsaw Criminal Courts for Richmond County: District and Circuit

Crime cases begin in the combined district court for adults and juveniles at 201 Court Circle, Warsaw, VA 22572. Serious ones move on to the Circuit Court, 101 Court Circle, Warsaw, VA 22572. A person who stays locked up after arrest sits in the Northern Neck Regional Jail, 3908 Richmond Road, Warsaw, VA 22572.

Wondering who is inside right now? Try the jail's current roster and enter a surname. The Inmate Lists on our site cover new bookings, charges and free lawyer help.

Need the next court date? Phone the district clerk at 804-333-4616. Circuit Court questions go to 804-333-3781. Someone waiting in a cell may qualify for release, so read how paying a bond works.

Search for an Inmate or Active Arrest Warrant in Richmond County

1. Courts in Richmond County (circuit, general district, and juvenile and domestic relations courts)

Richmond County is a rural Northern Neck county on the north bank of the Rappahannock River; it is a different place from the City of Richmond, the state capital some 60 miles to the southwest. Its county seat is the Town of Warsaw, where the Richmond County General and Juvenile and Domestic Relations District Combined Courts and the Richmond County Circuit Court sit on Court Circle. The Circuit Court is part of Virginia's 15th Judicial Circuit, and the combined district court handles both general district and juvenile and domestic relations cases. The Richmond County Commonwealth's Attorney prosecutes crimes in the county and in Warsaw. Adults held after arrest go to the Northern Neck Regional Jail, a regional jail located in Warsaw itself.

  • Richmond County Circuit Court and Circuit Court Clerk, 101 Court Circle (P.O. Box 1000), Warsaw, VA 22572, (804) 333-3781
  • Richmond County General and Juvenile and Domestic Relations District Combined Courts (criminal, traffic and juvenile cases), 201 Court Circle (P.O. Box 1000), Warsaw, VA 22572, (804) 333-4616
  • Richmond County Magistrate's Office (Magisterial District 15), at the Northern Neck Regional Jail, 3908 Richmond Road (P.O. Box 1090), Warsaw, VA 22572, (804) 333-6023
  • 15th District Court Service Unit (juvenile intake; Warsaw branch office), main line in Fredericksburg (540) 372-1068
  • Richmond County Commonwealth's Attorney, Warsaw
  • Court-appointed lawyers: no Virginia Indigent Defense Commission public defender office serves Richmond County (the Richmond public defender covers only the City of Richmond); ask the magistrate or judge, or call the district court clerk at (804) 333-4616
  • Richmond County Sheriff's Office, Warsaw, VA 22572, (804) 333-3611
  • Warsaw Police Department, Town of Warsaw, (804) 333-3737
  • Northern Neck Regional Jail, 3908 Richmond Road, Warsaw, VA 22572, (804) 333-6419

Which court hears your case. In Richmond County, one clerk's office at 201 Court Circle runs two courts. On the general district side, a judge without a jury tries misdemeanors and traffic offenses, such as a DUI on U.S. 360 or a shoplifting charge at a Warsaw business, and anyone convicted can appeal within 10 days for a new trial, with a jury if wanted, in the Richmond County Circuit Court. On the juvenile and domestic relations side, the same combined court hears cases against anyone under 18 and adult charges of assault or other crimes against a family or household member. Felony charges begin with a preliminary hearing in the district court (on the JDR side for a family-member victim) and, once a grand jury indicts, are tried in the Circuit Court.

Where pretrial inmates are held. The Northern Neck Regional Jail at 3908 Richmond Road opened in the mid-1990s and is governed by a board representing Richmond County, Westmoreland County, Northumberland County and the Town of Warsaw. Because the jail is in Warsaw, a Richmond County arrestee is booked only a short drive from the courthouse, and the county's magistrate works out of the jail building. Call the jail at (804) 333-6419 to ask about custody status, or the magistrate at (804) 333-6023 about the bail that was set.

Virginia towns do not run courts, and the state has no municipal, town or mayor's courts. That means charges filed by the Warsaw Police Department, the only town police force in the county, go to the Richmond County courts on Court Circle, the same as charges from Sharps, Farnham, Haynesville, Emmerton, Village and the rest of the county.

Court Circle, Warsaw

  • Richmond County Circuit Court (15th Judicial Circuit), 101 Court Circle, P.O. Box 1000, Warsaw, VA 22572, (804) 333-3781. Felonies, jury trials, and appeals from the district court.
  • Richmond County General and Juvenile and Domestic Relations District Combined Courts (15th Judicial District), 201 Court Circle, P.O. Box 1000, Warsaw, VA 22572, (804) 333-4616. The clerk's office is open 8:00 a.m. to 4:30 p.m.; misdemeanors, traffic, preliminary hearings, juvenile cases and family-abuse matters all start here.

Related offices

  • Magistrate, c/o Northern Neck Regional Jail, 3908 Richmond Road, P.O. Box 1090, Warsaw, VA 22572, (804) 333-6023. In-person hours are limited, so video links to other District 15 magistrates cover the rest of the day and night for warrants and bond.
  • 15th District Court Service Unit, which lists a Warsaw branch; main office at 615 Princess Anne Street, Fredericksburg, VA 22401, (540) 372-1068
  • Richmond County Commonwealth's Attorney, Warsaw, with a victim/witness program
  • Indigent defense: private attorneys appointed by the court; there is no public defender office for the Northern Neck
  • Richmond County Sheriff's Office, Warsaw, (804) 333-3611, the primary police agency outside the town
  • Warsaw Police Department, Town of Warsaw, (804) 333-3737
  • Virginia State Police, (800) 582-8350
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2. Misdemeanor (for example, petit larceny, a first DUI, assault and battery, trespassing)

A misdemeanor charge in Richmond County might start with a summons handed over at the scene or with an arrest by a deputy, a Warsaw officer or a state trooper. After an arrest, the person is taken before the magistrate, whose office is inside the Northern Neck Regional Jail.

Getting out

The magistrate first confirms probable cause and issues the warrant. Release can then be on recognizance (a written promise to come to court), on an unsecured bond that is owed only after a missed court date, or on a secured bond that someone must post in cash or through a bondsman holding a Department of Criminal Justice Services license. A no-contact order or pretrial supervision may be added. Someone who stays in jail can ask the district court judge for a bond hearing, and an unfavorable ruling can be appealed to the Circuit Court.

In the combined district court

The first appearance, sometimes called arraignment or advisement, usually comes on the next court day. If a conviction could mean jail and the defendant cannot afford counsel, the judge assigns a private court-appointed lawyer once the defendant completes a financial statement with the clerk, (804) 333-4616. A judge decides the case at trial; there are no juries in district court.

Possible penalties

Each of the offenses named above, petit larceny (property worth less than $1,000), assault and battery and trespass, is a Class 1 misdemeanor, the most serious misdemeanor class. A Class 1 conviction can bring up to 12 months in jail along with a fine as high as $2,500. Class 2 offenses carry up to 6 months and $1,000, Class 3 offenses a fine of up to $500, and Class 4 offenses a fine of up to $250. When the alleged victim of an assault is a family or household member, the JDR side of the court hears the case; a first offender may qualify for a deferred disposition, and a third family-assault conviction can be a felony.

For a first DUI, Virginia requires a fine of at least $250 and revokes the driver's license for 12 months, though a restricted license with an ignition interlock is frequently granted. A blood alcohol concentration between 0.15 and 0.20 adds a mandatory 5 days in jail, and anything above 0.20 adds 10. The court refers the defendant to the Virginia Alcohol Safety Action Program (VASAP). At the time of arrest, the license is administratively suspended for 7 days.

The case may end with a dismissal, a deferred disposition, a fine, a suspended sentence and probation, or jail. A conviction can be appealed to the Richmond County Circuit Court within 10 days for a fresh trial. Most misdemeanors are resolved in one to three months, and some records may eventually be sealed under Virginia's record-sealing law.

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3. Felony (for example, burglary, grand larceny, drug possession or distribution, malicious wounding)

Felony cases in Richmond County pass through the combined district court first and then up the hill on Court Circle to the Circuit Court.

Stage one: custody and release

The magistrate sets bail after considering flight risk and danger to the community; since 2021, no category of offense carries an automatic presumption against release. A defendant who is held stays at the Northern Neck Regional Jail and can ask the district court judge for a bond hearing at or after the first appearance, which is also when a court-appointed private lawyer is assigned to a defendant who cannot afford one.

Stage two: preliminary hearing

At the preliminary hearing, the district court judge listens to the prosecution's evidence and decides whether there is probable cause. If there is, the case is certified to the grand jury. In some cases the Commonwealth's Attorney skips this step and seeks a direct indictment.

Stage three: Circuit Court

Following indictment, the defendant is arraigned in the Richmond County Circuit Court. A plea agreement resolves most felony cases. At a jury trial, all 12 jurors must agree, and the judge pronounces the sentence unless the defendant has elected sentencing by the jury. The speedy-trial statute, Code section 19.2-243, generally requires trial within five months of the probable cause finding for an incarcerated defendant and nine months for a defendant on release, subject to several exceptions.

What the charges carry

  • Grand larceny (a theft of $1,000 or more): a prison term ranging from 1 year to 20 years, or as an alternative a jail term no longer than 12 months.
  • Burglary: entering a home at night to commit a crime is a Class 3 felony, 5 to 20 years, and a Class 2 felony if the defendant was armed; other statutory burglary offenses carry up to 20 years.
  • Drug possession of a Schedule I or II substance: Class 5 felony, 1 to 10 years or up to 12 months in jail. Distribution (or possession with intent): 5 to 40 years on a first offense, with mandatory minimum terms for larger quantities. Marijuana possession up to one ounce is legal for those 21 and older, but selling it is still a crime.
  • Malicious wounding sits in Class 3 with its 5-to-20-year range, while unlawful wounding, the version without malice, is a Class 6 felony that a court may punish with 1 to 5 years in prison or a jail term of a year or less.

The judge looks to Virginia's voluntary sentencing guidelines. Felonies committed since January 1, 1995 are not parole-eligible, though earned sentence credits may cut the time served, and prison terms longer than 12 months are served in the Virginia Department of Corrections. A typical felony takes four to twelve months.

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4. Violent felony (for example, murder, rape, robbery)

Violent crime is infrequent in Richmond County, which has roughly 9,000 residents. When a killing, rape or robbery is reported, the Sheriff's Office, or the Warsaw police inside the town, typically works with the Virginia State Police. Release on bond is often denied or set very high for these charges, so defendants frequently spend the pretrial period at the Northern Neck Regional Jail.

  • Aggravated murder, formerly capital murder: Class 1 felony, life imprisonment as the maximum since Virginia repealed the death penalty in 2021.
  • First-degree murder, a Class 2 felony, is punished by a term of 20 years up to life; second-degree murder carries 5 to 40 years.
  • Rape: Richmond County Circuit Court in Warsaw can sentence a person to anywhere from 5 years to life, and the person is also placed on the sex-offender registry.
  • Robbery: 5 years to life.
  • Aggravated malicious wounding: a Class 2 felony.

The steps are the ones described for other felonies, but these prosecutions involve more forensic analysis, expert testimony and motions practice, and they usually take one to two years. The Crime Victim and Witness Rights Act entitles victims to be kept informed, to attend proceedings and to make an impact statement, and the Commonwealth's Attorney's victim/witness staff help victims use those rights.

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5. Juveniles (under 18) arrested in Richmond County

Juvenile cases are heard on the juvenile and domestic relations side of the Richmond County General and Juvenile and Domestic Relations District Combined Courts, 201 Court Circle, Warsaw, (804) 333-4616.

The first decision belongs to the 15th District Court Service Unit of the Department of Juvenile Justice, which has a branch in Warsaw; its Fredericksburg headquarters is at (540) 372-1068. An intake officer reviews each complaint and chooses among informal diversion, a formal petition to the court, and detention for a youth who is a danger or a flight risk. The Richmond County Commonwealth's Attorney presents petitions in court.

No juvenile detention center operates in the county. A youth ordered detained is typically placed in a regional center such as the Merrimac Juvenile Detention Center, 9300 Merrimac Trail, Williamsburg, VA 23185, (757) 887-0225, run by the Middle Peninsula Juvenile Detention Commission for the 9th and 15th districts. The judge must hold a detention hearing within 72 hours, ordinarily on the court's next sitting day. A lawyer is appointed for the child when the family cannot hire one.

Outcomes include diversion, dismissal, probation with conditions such as counseling, restitution and community service, and referrals to community programs. In serious cases, the court may commit the youth to the Department of Juvenile Justice for placement at Bon Air Juvenile Correctional Center or in a community placement.

Youths 14 and older charged with certain serious felonies can be tried as adults in the Richmond County Circuit Court after a transfer hearing. When a 16- or 17-year-old is accused of one of the gravest crimes, such as murder or aggravated malicious wounding, the law generally lets the Commonwealth's Attorney certify the case for adult trial once a preliminary hearing has been held. Juvenile records are kept confidential in most cases.

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6. Federal cases (U.S. District Court) from Richmond County

Richmond County is assigned to the Richmond Division of the Eastern District of Virginia. The name is a coincidence of geography; the federal courthouse is in the City of Richmond, about 60 miles from Warsaw.

  • U.S. District Court Clerk, Richmond Division, 701 East Broad Street, Richmond, VA 23219, (804) 916-2220
  • U.S. Attorney, Eastern District of Virginia, Richmond office, 919 East Main Street, Suite 1900, Richmond, VA 23219, (804) 819-5400
  • Federal Public Defender, Richmond office, 701 East Broad Street, Richmond, with CJA panel attorneys for additional defendants

Which cases go federal. Most federal prosecutions from the Northern Neck involve drug trafficking, firearm possession by people prohibited from having guns, bank robbery, child exploitation or fraud. The county also includes land managed by the U.S. Fish and Wildlife Service as part of the Rappahannock River Valley National Wildlife Refuge; minor violations on federal property are generally handled on a magistrate judge's petty-offense docket, while serious crimes can be indicted in district court.

The process. A person arrested by federal agents is brought to Richmond for an initial appearance before a magistrate judge and, when requested by the government, a detention hearing usually held within three court days. Federal judges do not use commercial bail bonds; under the Bail Reform Act, defendants are released on conditions with oversight by U.S. Pretrial Services or detained. A grand jury must indict within 30 days of an arrest on a complaint, and the Speedy Trial Act sets a 70-day limit for trial, with exclusions. The Eastern District has long been known as the "rocket docket" for moving cases quickly.

Resolution. A trial requires a unanimous verdict from 12 jurors, though guilty pleas account for most cases. Before sentencing, a probation officer prepares a presentence report, and the judge considers the advisory Sentencing Guidelines and any mandatory minimum. Without parole, federal inmates serve about 85 percent of their sentences in the Bureau of Prisons and then begin supervised release. The Fourth Circuit hears appeals.

Searching for a federal inmate. Families looking for a federal prisoner can enter a name or a register number in the Federal Bureau of Prisons inmate locator. Federal detainees awaiting trial are sometimes housed in local or regional jails under contracts with the U.S. Marshals Service, and such a person may be listed on that jail's own inmate roster too. Juvenile cases in federal court are rare.

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This is general information about criminal court procedure in Richmond County, Virginia, not legal advice, and arrangements for housing prisoners can change. Talk to a criminal defense lawyer about your own situation. You can ask for a court-appointed attorney through the magistrate, through the judge at the first hearing, or by calling the combined district court clerk at (804) 333-4616; the Northern Neck Regional Jail at (804) 333-6419 answers questions about people in custody.

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Arrested in Virginia: criminal court process

Oasis (jailcanteen.com) Commissary & Care Packages

Provider: Oasis Commissary (jailcanteen.com)

Oasis Commissary (operated online at jailcanteen.com) allows families and friends to purchase pre-approved snack boxes, food packages, confectionery goods, hygiene products, and apparel kits sent directly to an incarcerated loved one. Each package is packed to comply with local facility security rules, ensuring items clear intake smoothly without being rejected at the loading dock.

Important: Package Deadlines and Delivery Windows Vary

Detention centers do not manage care package deliveries under identical schedules. While some facilities allow weekly orders, others restrict deliveries to bi-weekly or monthly distribution windows, and spending limits vary from jail to jail. You should verify the facility's active cutoff schedule and order allowances by calling them directly. If an order is submitted after the weekly processing deadline, delivery will be held until the following cycle, leaving your loved one waiting an extra cycle for fresh snacks, thermal wear, or personal care supplies.

Step-by-Step Instructions to Place a Commissary Package Order

  • Confirm the inmate's legal first and last name, date of birth, and assigned booking or inmate ID number.
  • Navigate to www.jailcanteen.com on your computer or mobile device.
  • Select your state and detention center to open the jail's authorized product catalog.
  • Search for the inmate to link the order to their active housing record.
  • Browse available snack boxes, meats, hygiene kits, and clothing options, adding items up to the facility's allowed spending limit.
  • Proceed to checkout, enter your debit or credit card billing details, and submit payment.
  • Save your digital receipt and confirmation tracking number for your records.

What the Inmate Needs to Do

The inmate does not need an internet account to receive care packages. Oasis Commissary fulfills the order in tamper-evident security containers and delivers it directly to the facility commissary department. Jail staff inspect the shipment and deliver the items during regular housing unit commissary distribution, where the inmate signs for receipt.

Official Provider: Oasis Commissary (jailcanteen.com)

Customer Service Telephone: 1-800-956-2747 or 1-618-548-6034

Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST

Supported Languages: English and Spanish

Other Services Provided by Oasis Commissary

In addition to Care Packages, Oasis Commissary provides trust deposit services at participating facilities:

  • Inmate Trust Money Deposits: Send money directly into an inmate's jail trust account for independent canteen shopping.
    • Learn more on our website: Inmate Trust Deposits Guide  |  • Visit official vendor page: Oasis Trust Deposits

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Buy Commissary for an Inmate in the Northern Neck Regional Jail - Richmond

Northern Neck Regional Jail - Richmond Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate

Northern Neck Regional Jail - Richmond allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.

You can buy commissary for an inmate using an online service called Oasis Commissary / jailcanteen.com.

There is a monthly limit of $200-300 on how much inmates can spend on commissary items.

This amount is subject to change so call the facility at 804-333-6419 in order to confirm the amount that cannot be exceeded.

Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.

Scroll down for information on the Northern Neck Regional Jail - Richmond's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate. 

You can also go to our Inmate Money page for information on how to send money to an inmate.

JailATM Inmate Trust & Commissary Money Deposits

Provider: JailATM

JailATM provides a secure electronic payment portal that allows friends and family members to deposit funds directly into an incarcerated person's jail trust and commissary account. Deposited money provides the financial balance needed for your loved one to purchase personal hygiene items, snacks, over-the-counter medical sundries, and correspondence supplies from the facility commissary.

Important: Facility Deposit Rules and Window Intake Vary

Once a person is booked and moved to a housing unit, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.

Step-by-Step Instructions to Register and Deposit Funds

  • Obtain the inmate's legal first and last name, date of birth, and assigned facility booking ID number.
  • Navigate to deposits.jailatm.com/webdeposits/ on your computer or mobile device.
  • Click Sign In or Register to set up your verified user account using your email address and password.
  • Select the state and the detention facility where the inmate is currently housed.
  • Search for the inmate using their ID number or legal last name to confirm an exact roster match.
  • Enter your desired deposit dollar amount and review the calculated transaction and convenience fees.
  • Input your debit or credit card billing details, complete payment authorization, and save your digital receipt.

What the Inmate Needs to Do

The inmate does not need an internet account to receive funds. Once the electronic transaction clears, the balance posts directly to their jail trust ledger according to facility accounting schedules. The inmate can review their updated balance at a dayroom pod kiosk or on their weekly trust statement and place orders on their regular commissary day.

Official Provider: JailATM Official Website

Customer Service Telephone: 1-877-810-0614

Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST

Supported Languages: English and Spanish

Other Services Provided by JailATM

In addition to Trust & Commissary Money Deposits, JailATM provides several other communication, store, and visitation services at participating facilities:

  • Commissary Gift Packs & Store Ordering: Order pre-approved snack boxes, food packages, and hygiene bundles sent directly to the jail.
    • Learn more on our website: Commissary Gift Packs Guide  |  • Visit official vendor page: JailATM Store Orders
  • Digital Messaging & Picture Sharing: Send electronic messages and photos directly to an inmate's housing unit kiosk.
    • Learn more on our website: Digital Messaging Guide  |  • Visit official vendor page: JailATM Messaging
  • Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: JailATM Video Visits

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Deposit Money for an Inmate in the Northern Neck Regional Jail - Richmond

The Easiest and Securest Way of Depositing Money for an Inmate

There are several methods for depositing money on an inmate's account:

1. To send money online to an inmate in the Northern Neck Regional Jail - Richmond use Jail ATM.

2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 877-810-0914.

3. Some jails also have a JailATM kiosk for cash or card deposits. Call the Northern Neck Regional Jail - Richmond at 804-333-6419 to ask whether it has one and where it is.

4. The Northern Neck Regional Jail - Richmond may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. Ask the jail who the money order should be made out to and what to write on it. To confirm this option call the facility at 804-333-6419.

*When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.

5. To ask whether the Northern Neck Regional Jail - Richmond takes deposits in person, and when, call 804-333-6419.

When mailing a letter or postcard to an inmate, please address your mail as follows:

Inmate's Full Name & Jacket #
Northern Neck Regional Jail - Richmond
3908 Richmond Rd.
Warsaw, VA 22572

Important: Use this third-party mail service address directly below for personal mail, if it is different than the above address:

Inmate's Full Name & Jacket #
Northern Neck Regional Jail, VA
C/O Securus DMC
P.O. Box 22168
Tampa, FL 33622

  • All mail sent to an inmate at the Northern Neck Regional Jail - Richmond must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • Always use blue or black ink. Do NOT use felt markers or crayons.
  • Do NOT include drawings, nor should you draw on the envelope or postcard.
  • Do NOT enclose glitter, confetti or anything else in envelope.
  • When greeting cards are allowed, they should be plain and not be musical.  
  • No books, magazines or newspapers allowed.
  • Packages, when allowed, must only be sent directly to an inmate from the third-party vendor outlined on our Commissary Page.

Inmates have their mail delivered Monday thru Friday. There is no limit on how much mail they can receive. Inmates are allowed to send mail to friends and family, but NOT to co-defendants, other inmates in this or other jails or prisons, and NOT from people they have a 'no contact' order in place from.

The Northern Neck Regional Jail - Richmond has a zero-tolerance policy regarding mail violations.

Follow these instructions exactly to help ensure that your inmate receives his/her mail and not have it thrown away.

Scroll down for a list of Frequently Asked Questions and Answers regarding how to send an inmate mail, or call the Northern Neck Regional Jail - Richmond at 804-333-6419 with your questions.

Securus AdvanceConnect Prepaid Calling Accounts

Provider: Securus Technologies (Aventiv)

Securus AdvanceConnect is a prepaid calling account that links directly to your mobile phone or landline number, allowing you to receive outbound calls from an incarcerated individual. Because correctional phone systems never allow incoming calls, funding an AdvanceConnect balance ensures calls are accepted immediately without being blocked by cell carriers.

Important: Mobile Networks Block Inmate Calls Without Prepaid Funds

Correctional facilities do not allow collect billing to cell phones, and mobile carriers automatically block incoming collect calls from detention centers. While some residential landlines may allow direct billing, mobile phones and VoIP services require an active prepaid AdvanceConnect balance, which you can verify with your phone provider. If you do not register online and fund your account right away, your loved one will hear an automated error message stating that your number cannot accept calls.

Step-by-Step Instructions to Register and Fund AdvanceConnect

  • Go to securustech.online or open the Securus mobile app.
  • Select Sign Up and create your account using your 10-digit telephone number and email address.
  • Search for your facility by state and agency name, then add the inmate using their full legal name or booking ID.
  • Select AdvanceConnect under calling accounts.
  • Choose your deposit amount, review convenience and transaction fees, and enter your credit or debit card billing details.
  • Authorize payment and confirm that your mobile phone allows calls from automated or unknown correctional numbers.

What the Inmate Needs to Do

The inmate picks up any dayroom phone or logs onto their handheld tablet, dials your 10-digit number, and enters their assigned PIN. The automated system verifies that your AdvanceConnect account has an active balance and connects the call. All calls are subject to recording and monitoring by facility staff.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to AdvanceConnect Prepaid Calling, Securus Technologies and its subsidiary JPay provide several other communication, financial, and visitation services:

  • Direct Bill Phone Calling: Establish a monthly billed calling account for verified landline numbers.
    • Learn more on our website: Direct Bill Phone Calling Guide  |  • Visit official vendor page: Securus Direct Bill
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers
  • JPay Email Messaging & Photos: Send electronic messages, photo attachments, and VideoGrams directly to their tablet or kiosk.
    • Learn more on our website: Email Messaging Guide  |  • Visit official vendor page: JPay Email Services

Securus Direct Bill Phone Calling Services

Provider: Securus Technologies (Aventiv)

Securus Direct Bill is an invoiced telephone calling service designed for approved residential landlines, law offices, and commercial businesses. Instead of prepaying funds in advance, calls received from an incarcerated individual are billed directly to your account on a monthly itemized billing invoice.

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Important: Direct Bill Requires Credit Approval and Qualifying Lines

Direct Bill is not available for mobile cell phones, internet VoIP numbers, or customers with poor or unestablished telephone credit history. Correctional facilities enforce strict telecommunications billing rules, which you can verify by calling Securus customer care. If your line does not meet credit approval standards, you must open an AdvanceConnect prepaid account instead to receive incoming calls from your loved one.

Step-by-Step Instructions to Set Up a Direct Bill Account

  • Contact Securus customer service at 1-800-844-6591 or submit an application via securustech.net.
  • Provide your billing name, service address, and qualifying residential or business landline telephone number.
  • Submit to a standard credit evaluation performed by Securus to determine billing eligibility.
  • Establish your authorized monthly credit limit upon approval.
  • When your phone rings with a call from the detention center, follow the recorded operator instructions and press the requested key to accept charges.
  • Pay your monthly billing invoice online, by phone, or through the mail.

What the Inmate Needs to Do

The inmate dials your phone number from any dayroom telephone and keys in their assigned PIN. The automated system verifies that your account is in good standing and has not exceeded its monthly spending ceiling before connecting the call. All non-privileged conversations are recorded and monitored.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to Direct Bill Calling, Securus and its subsidiary JPay offer several other communication, financial, and visitation services:

  • AdvanceConnect Prepaid Calling: Fund a prepaid calling account tied to your mobile phone number.
    • Learn more on our website: AdvanceConnect Calling Guide  |  • Visit official vendor page: Securus AdvanceConnect
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers
  • JPay Email Messaging & Photos: Send electronic letters, photos, and VideoGrams directly to their tablet or kiosk.
    • Learn more on our website: Email Messaging Guide  |  • Visit official vendor page: JPay Email Services

Securus eMessaging & Digital Mail Delivery

Provider: Securus Technologies (Aventiv)

Securus eMessaging provides a digital messaging service that allows family members to send electronic letters, digital photos, and eCards directly to an incarcerated loved one via handheld tablets and housing unit kiosks. Messages are screened electronically, delivering communication within hours instead of waiting days for postal mail delivery.

Important: Physical Mail Bans and Stamp Requirements Vary

Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across correctional systems. While some jails continue to accept handwritten letters, many facilities have transitioned entirely to electronic messaging or digital mail scanning, which you can verify by checking facility rules. If you do not register online and purchase eMessaging stamps right away, your loved one may face lengthy periods without direct written contact from family.

Step-by-Step Instructions to Register and Send eMessages

  • Go to securustech.online or open the Securus mobile app.
  • Sign into your verified profile or create an account with your email and phone number.
  • Select eMessaging from your service dashboard.
  • Link the inmate to your account by selecting the facility and entering their legal name or booking ID.
  • Purchase an eMessaging stamp book using a debit or credit card.
  • Type your message in the editor, attach photos or eCards if permitted, and optionally include a prepaid reply stamp.
  • Submit your message to the facility's screening queue.

What the Inmate Needs to Do

All electronic correspondence is screened by correctional staff before delivery. Once approved, the message arrives in the inmate's inbox on their assigned Securus tablet or housing unit kiosk. The inmate opens the message, views attached photos, and drafts an electronic reply using their available stamp balance.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to eMessaging, Securus provides calling, video visitation, and trust money services:

  • AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your mobile phone directly.
    • Learn more on our website: AdvanceConnect Calling Guide  |  • Visit official vendor page: Securus AdvanceConnect
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Partner Trust Transfers): Send money directly into an inmate's jail trust account for commissary shopping.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers

Securus Community Tablets & Digital Services

Provider: Securus Technologies (Aventiv)

Securus Technologies (Aventiv) deploys secure, corrections-grade community tablets to incarcerated individuals across state prison systems and county jails. Operating over a private, encrypted facility network, these devices provide access to digital messaging (eMessaging), phone calls, educational courses, job search tools, eBooks, podcasts, and streaming music directly from housing units.

Important: Tablet Hardware Deployment and Rental Rules Vary

Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.

Step-by-Step Instructions to Support and Fund Securus Tablets

  • Verify that Securus handheld tablets are deployed at your loved one's specific facility.
  • Log into your account at securustech.online or launch the Securus mobile app.
  • Ensure the inmate is linked to your contact list using their legal name and booking ID number.
  • Purchase eMessaging Stamps for digital messaging, fund an AdvanceConnect account for phone calls, or deposit funds into their Inmate Debit account for music and media.
  • Review all transaction charges, complete payment with a credit or debit card, and save your confirmation receipt.
  • Notify your loved one that funds have posted so they can access their media and communication apps.

What the Inmate Needs to Do

The inmate unlocks their assigned tablet using their facility PIN or biometric verification. They can access free rehabilitative and educational materials at no charge, or open communication and media applications to draft messages, place phone calls, or stream music using available balances. Devices are docked during quiet hours and shift changes for secure recharging and data synchronization.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to Tablet Services, Securus provides calling, messaging, video visitation, and trust money transfers:

  • eMessaging & Digital Mail: Send electronic messages, photo attachments, and eCards directly to an inmate's tablet.
    • Learn more on our website: eMessaging Guide  |  • Visit official vendor page: Securus eMessaging
  • AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your telephone directly.
    • Learn more on our website: AdvanceConnect Calling Guide  |  • Visit official vendor page: Securus AdvanceConnect
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Partner Trust Transfers): Send money directly into an inmate's jail trust account for commissary shopping.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers

Richmond County Juvenile Facilities

Richmond (this county)Henrico CountyChesterfield County
Richmond County Jails listed No jails listed

At times this facility may also house inmates arrested in the following counties: Northumberland County, Richmond County, Warsaw, Westmoreland County and Gloucester County.

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