Chelan County Regional Jail
Chelan County Regional Jail
Physical Address
401 Washington StreetWenatchee, WA 98801
Jail Phone Number
509-667-6462Chelan County Inmate Search: Find Someone Held in Wenatchee
In downtown Wenatchee, the Chelan County Regional Justice Center receives adults arrested here by deputies or city officers. Find it at 401 Washington Street, Wenatchee, WA 98801. A minimum-security annex has also housed lower-risk inmates. Use it to find your person and plan your next moves on the case, the lawyer, visits, money and court.
Begin with the jail's online registry. Enter a last and first name, then compare the age and birth date to be certain you have the right one. The registry reflects people in custody during the past 24 hours, and a fresh booking can lag behind the arrest by a while.
Want to know now? Dial the jail at 509-667-6462, ask for Booking, and have the person's complete legal name and birthday ready. Release is covered on our bail page. Hearing details sit on our court page.
Read inmate search answers
Read inmate search answers1. How do I use the Chelan County jail registry?
The registry works like a phone book for the jail. Do this:
- Go to the jail registry on any phone, tablet or computer.
- Type both names.
- If the screen stays empty, change the spelling, or try a nickname or the middle name.
- Each row gives an ID number, a name, an age and a birth date. Use the birth date to rule out people who share a name.
- Jot down the ID number and keep it handy for phone calls with the jail.
A Get Notified column sits beside each name, for alerts. For anything the registry leaves unclear, the main jail line is 509-667-6462. The booking desk answers at 509-667-6616.
↑ Back to the question list2. Why does the registry skip someone I know was arrested?
If the registry shows nothing, one of these may be why:
- Still being processed. Fingerprints, a health screening and paperwork can eat up hours.
- A ticket instead of a cell. A ticket in hand and a court date can replace a night in jail. When the jail is short on beds or staff, it has also declined some low-level bookings.
- Already released. A judge could have set them free, or someone may have paid bail.
- Taken somewhere else. People arrested elsewhere wait in the jail of that county.
- A hold from state or federal authorities.
- Too young. A teenager goes to a youth center rather than a cell block.
The records desk, 509-667-6283, needs the complete name and birthday. A staffer can say whether the person is in custody, out the door or at another site.
↑ Back to the question list3. Where in this area could my loved one be held?
Almost every adult goes to a single building, though the county has used a second site as well:
- Regional Justice Center, 401 Washington Street, Wenatchee, WA 98801, 509-667-6462. This is the county's main adult jail, built for 267 people. It houses men and women, pretrial detainees and short-term sentenced inmates. Arrests from the cities of Wenatchee, Chelan, Cashmere, Leavenworth and Entiat land here. So do arrests from Douglas County and East Wenatchee, because there is no jail in Douglas County.
- Minimum Security Annex, used in the past for lower-risk inmates and work release. Ask the booking desk, 509-667-6616, if it is open now and where it sits.
No city here runs a lockup of its own. Sentenced people the court approves may also serve time through work release, home monitoring or alcohol monitoring, all run through the main jail.
If a neighboring county's officers made the arrest, expect that county's jail. Locate it through our Washington jail list.
↑ Back to the question list4. Does the Chelan County registry display mugshots?
No. The registry gives names, ages and birth dates only, with no mugshots or booking photos. That matches the rest of Washington. Under state law, jail booking photos stay confidential, though police can use them in a case (RCW 70.48.100). The one exception covers people convicted of sex offenses, whose photos may be released.
Photo questions go to the arresting department. Deputies can be reached at 509-667-6851, and Wenatchee officers at 509-888-4200.
- Photos held by ICE must be requested at this ICE records form.
- Federal mugshots are kept private by agencies, with one exception: the U.S. Marshals Service may share a photo, for example of a fugitive.
5. How can I hear the moment someone is freed or transferred?
You can use two tools together:
- VINE. The state's sheriffs and police chiefs run this free service. Sign up at VINELink or phone 877-846-3492 at any hour. Its coverage includes all Washington jails run by cities and counties, state prisons and the Nisqually Tribal Jail. New information arrives about every 15 to 30 minutes. Expect custody status and the person's location, so it helps more people than victims. Juvenile detention is outside VINE.
- The jail registry. Use the Get Notified column next to the name.
Alerts can run late, so phone the jail whenever timing matters for safety.
↑ Back to the question list6. How does release work in Chelan County?
At the first appearance, a judge settles the question of release. Within two days of a warrantless arrest, a judge reviews whether police had probable cause. A person held on a felony sees a Superior Court judge no later than the next court day's close. Washington law favors letting people go home on their own word that they will come back. Judges add conditions, such as no-contact orders, check-ins, monitoring or a bond, only when there is real danger the person will skip court, pressure witnesses or commit a violent crime. They must pick the lightest terms that work and think about what the person can afford. Cash-only bail is off the table, and any cash deposit on a bond tops out at one tenth of it.
- Paying. The jail lobby window accepts cash, in full. It opens weekdays, except holidays, from 8:30 to 11:30 a.m. and from 1 to 4 p.m. Questions go to 509-667-6462.
- Bail bond agents. The state licenses them under chapter 18.185 RCW. Check a license with the Department of Licensing or call 360-664-6611. Ask for every fee in writing.
- Domestic violence. In some cases police must make an arrest, and the person stays locked up until bail, a promise to appear or a court order frees them (RCW 10.31.100).
- Held with no bail. This is rare, limited to the gravest crimes, and happens only after a hearing.
Since September 2025, court rules push for a quicker arraignment when someone sits in jail, and bail can be argued again at that hearing. The court clerk can give you the date. For a walk-through, see our bail page. For statewide rules, read our Washington bail laws page.
↑ Back to the question list7. What crime were they booked for, and what will the charge be?
The jail's records line, 509-667-6283, can tell you the reason for the booking. The formal charge comes after that and depends on which court takes the case.
The free Washington Courts case search works by name and points to the court holding the file.
- District Court takes misdemeanors and gross misdemeanors. It sits at 350 Orondo Avenue, 4th floor, Wenatchee, WA 98801, 509-667-6600.
- Superior Court takes felonies. It is at 401 Washington Street, Wenatchee, WA 98801, 509-667-6210. The County Clerk keeps those records at 350 Orondo Avenue, Suite 501, Wenatchee, WA 98801, 509-667-6380.
- Prosecuting Attorney, 401 Washington Street, Wenatchee, WA 98801, 509-667-6522. This office picks the formal charges on felonies and county misdemeanors.
8. How is a free lawyer arranged?
At the first hearing, the person says a lawyer is needed. A court worker checks money and benefits. Three things can qualify someone: certain public benefits, earnings that fall within 125 percent of the federal poverty guideline, or too little money to hire a lawyer (RCW 10.101.010).
The county hires a defense group, Counsel for Defense, 303 S Mission St, Suite 200, Wenatchee, WA 98801, 509-663-2444. When it has a conflict, the judge names a different attorney. The Washington State Office of Public Defense posts general information.
Hiring a private attorney remains an option.
↑ Back to the question list9. When can I see my person at the Chelan County jail?
The jail allows in-person and video visits:
- In person. Wednesdays from 8 to 9 p.m. and Saturdays from 2 to 3 p.m. These are open only to people held more than 30 days, with one visit per week.
- Reserve a slot. Phone 509-667-6539. For a Wednesday, call that same day between 10 and 11 a.m. For a Saturday, call between 10 and 11 a.m. on the Friday before.
- Guests. No more than three named visitors, each with photo ID. Show up 20 minutes ahead.
- Video. The GettingOut app or website works daily from 8 a.m. to 11 p.m. Two free monitors in the lobby serve the same purpose, after you register.
More hints for a first visit sit in our visiting guide.
↑ Back to the question list10. How can I put cash on their books?
A deposit buys items from the store and pays for other services. Funds on a books account have nothing to do with bail, and they cannot get anyone out. Money can go in at the lobby kiosk, by phone, online or by mail. For the store account, dial 877-650-4249. For the phone and tablet account, dial 866-516-0115.
Gather the person's full name and registry ID first. Ask the jail at 509-667-6462 how mailed deposits should be sent before you mail anything, and do not mail currency. To see what deposits can buy, read the money guide and then the commissary guide.
↑ Back to the question list11. Can my loved one phone me, send tablet messages or video chat?
Calls and tablet messages run through the jail's phone vendor. Dial 866-516-0115 to open an account and learn the rates. The same tablets show scanned mail and carry video visits.
Assume calls are recorded. Talk about the facts only with your attorney. Details on rates and rules are in our jail phone guide and, for tablet messages, our email guide.
↑ Back to the question list12. Is mail allowed?
Paper mail no longer reaches people inside. The jail scans each piece and shows it on a tablet. Phone 509-667-6462 to learn where and how to send it before you try. Cash never goes in an envelope.
Typical rules, like plain paper and a return address, appear in our mail guide.
↑ Back to the question list13. How do I get back the wallet, keys and clothes they came in with?
Belongings on the booking inventory remain at the jail until the person is let out. Phone the records line, 509-667-6283, to learn how a release works. Check if the person must sign something first, which items a relative may take and what ID to bring. The jail sits at 401 Washington Street, Wenatchee, WA 98801.
↑ Back to the question list14. Can someone inside get medical care or medicines?
Phone 509-667-6462 and ask for the health staff. Share the person's name and registry ID, every medicine, the amount taken and the prescriber. The person inside should file the jail's written medical request too.
Emergencies go to 911. If the trouble is mental health, say that when the operator picks up.
↑ Back to the question list15. Is an arrest warrant out for someone I care about?
The Sheriff's Office, 509-667-6851, and city police such as Wenatchee, 509-888-4200, serve warrants, so give them the name you are worried about. To look at a case, call the District Court clerk, 509-667-6600, or the County Clerk for Superior Court, 509-667-6380, or use the Washington Courts case search. Before clearing a warrant, get legal advice, and afterward contact the issuing court. The clerk's office address is 350 Orondo Avenue, Suite 501, Wenatchee, WA 98801.
↑ Back to the question list16. What is the next Chelan County court date?
Dates belong to individual courts. Choose the one holding the case:
- District Court, 350 Orondo Avenue, 4th floor, Wenatchee, WA 98801, 509-667-6600. Hours are weekdays, 8:30 a.m. to 4:30 p.m. It also hears cases that would otherwise go to city courts in Wenatchee, Leavenworth, Cashmere and Chelan.
- Superior Court, 401 Washington Street, Wenatchee, WA 98801, 509-667-6210.
- East Wenatchee Municipal Court belongs to a Douglas County city, and the Wenatchee jail handles its in-custody hearings. Ask at 509-667-6462.
The state's case search includes a Find My Court Date feature. Our court page describes each hearing.
↑ Back to the question list17. What if federal prosecutors have the case?
The federal trial court covering eastern Washington, called the Eastern District, hears cases from this area. It meets in Spokane, Yakima and Richland, and the courts do not publish a county-by-courthouse map. Call the Spokane clerk, 509-458-3400, 920 West Riverside Avenue, Room 840, Spokane, WA 99201, to learn where a case sits.
- A judge weighs jail against freedom before trial at the first federal hearing (18 U.S.C. 3142).
- The U.S. Marshals keep people before trial, often in a county jail. Reach them at 920 West Riverside Avenue, Suite 200, Spokane, WA 99201, 509-842-1400.
- View the case file on PACER.
- Once sentenced, look for the person by name with the Bureau of Prisons inmate locator. Use their register number if you have it.
The federal clerk can point you to a federal defense lawyer.
↑ Back to the question list18. How do I find someone held for immigration?
Step by step:
- The detainer is ICE's own paperwork, filed as Form I-247A.
- A detainer asks the jail to keep someone for up to 48 hours after they would otherwise be released (8 CFR 287.7(d)).
- Try the ICE Online Detainee Locator, or phone the ICE Seattle Field Office, 12500 Tukwila International Boulevard, Seattle, WA 98168, 206-277-2000. Many detainees go to the Northwest ICE Processing Center, 1623 E J St SE, Tacoma, WA 98421, 253-396-1611.
The Keep Washington Working Act sets limits for local jails (RCW 10.93.160). A jail may not keep someone only because of a civil immigration warrant or detainer, or only to learn their status. It may not let ICE question a person about a noncriminal matter without written consent. Under the same law, local 287(g) agreements with ICE are not allowed.
↑ Back to the question list19. Which search shows an inmate of the Department of Corrections?
A sentence over twelve months means the Washington State Department of Corrections. The person might sit in the county jail first, so phone 509-667-6462. After that they pass through a reception center that decides their placement.
- The state incarcerated individual search lets you search by name or by DOC number to see housing.
- Our Washington state prisons page covers visits and mail.
- Department headquarters: 7345 Linderson Way SW, Tumwater, WA 98501, 360-725-8213, weekdays 8 a.m. to 5 p.m.
20. Where do teenagers who are arrested go?
Teens stay in juvenile detention, kept apart from adults. Here that means the Chelan County Juvenile Center, a 50-bed building at the corner of Washington Street and Orondo Avenue in Wenatchee, WA 98801. The front desk takes calls at 509-667-6350, weekdays from 9 a.m. to 5 p.m.
Juvenile Court, part of Superior Court, hears these cases. Weekends and holidays do not count toward a 72-hour clock for a judge to review a child's detention before charges (JuCR 7.3). Without that review, the child goes home. VINE leaves out juvenile detention, so use the phone.
↑ Back to the question list21. Who arrested them in Chelan County?
Here is who may have made the arrest:
- Sheriff's Office, 401 Washington Street, Wenatchee, WA 98801, 509-667-6851 or 509-667-6860. Records: 509-667-6875. Deputies patrol outside city limits.
- Sheriff's substation, city of Chelan, Chelan City Hall, 207 N. Emerson, Chelan, WA 98816, 509-682-2588
- Sheriff's substation, Leavenworth, 520 Pine Street, Leavenworth, WA 98826, 509-667-6274
- Sheriff's substation, Cashmere, Cashmere City Hall, 101 Woodring Street, Cashmere, WA 98815, 509-667-6687
- Wenatchee Police Department, 140 S Mission St, Wenatchee, WA 98801, 509-888-4200, 24-hour line 509-663-9911
For Entiat, phone the Sheriff's Office. The nearest Washington State Patrol district office can tell you about arrests by troopers.
↑ Back to the question listChelan County bail and bond: the Wenatchee Regional Justice Center
Chelan County sends arrested adults to its Regional Justice Center jail at 401 Washington Street, Wenatchee, WA 98801. The jail has 267 beds and also takes people from Douglas County and East Wenatchee. Scroll down for the bail steps, the courts, and ways to get a lawyer.
You can check who is locked up with the Chelan Jail Roster. Enter a surname and a given name, then compare the age to be sure it is your person. Our Inmate Lists page also has newer arrests, warrants and mugshots.
Phone the jail now at 509-667-6462 and ask for the bail figure and where the money goes. Ask about the lobby window hours, too. After the judge sees the person, our court guide explains the next steps.
1. How do I find out if someone is at the Regional Justice Center?
Check Chelan County Inmate Search with the full name. For anything else, call 509-667-6462 and follow the phone menu: press 0 for court information, 2 for records and property release, or 5 for jail administration and accounts. The jail is on the second level of the building at 401 Washington Street.
↑ Back to the question list2. Which courts send people to this jail?
The jail serves the Superior and District Courts of Chelan County, and the Superior and District Courts of Douglas County, plus East Wenatchee Municipal Court. Cashmere and Leavenworth cases are handled by Chelan County District Court. That is why a person arrested in East Wenatchee can be held in Wenatchee.
↑ Back to the question list3. How much time passes before a judge decides?
A judge must find probable cause within 48 hours of a warrantless arrest, and Saturdays, Sundays and holidays count. The preliminary appearance comes as soon as practical and no later than the close of the next court day, with a lawyer provided. Many courts use video, with the person seated in the jail.
↑ Back to the question list4. What can a judge do at that first hearing?
Washington law starts with release on a promise to appear. A judge may add conditions, such as no contact, reporting, drug or alcohol testing, or electronic monitoring. The jail also runs programs for court-approved sentenced people, such as work release. Cash or a bond is set only when lesser terms will not assure a return to court.
↑ Back to the question list5. Where do I hand over bail money?
Bail is paid at the window in the jail lobby, 401 Washington Street. The lobby window is open weekdays, except holidays, from 8:30 to 11:30 a.m. and from 1 to 4 p.m. Payments made to the jail must be in cash and paid in full.
↑ Back to the question list6. Can I pay by check or card at the jail?
The jail accepts cash for bail, paid in full. For other payment methods, use a bail bond company. Bail bond agents in Washington must hold a Department of Licensing license, and those who write surety bonds also need an insurance producer license. Ask each company for its fee and any collateral terms in writing.
↑ Back to the question list7. What if the lobby is closed?
The window keeps the weekday hours above. When it is closed, call 509-667-6462 and ask how bail is handled after hours. A licensed bail bond company can post bond without a lobby visit from you; check its license at 360-664-6611 first.
↑ Back to the question list8. Are there times a judge will not allow bail?
Yes. Capital offenses and offenses that can bring life in prison can be held without bail after a hearing, when the judge finds clear and convincing evidence of a propensity for violence and no safe conditions. Every class A felony is in that group. After a domestic violence arrest, the person stays in custody until a judge sees them within one judicial day.
↑ Back to the question list9. Why would a DUI arrest block immediate release?
If the driver has a prior offense in the past ten years, Washington law directs the arresting officer to hold the person until a judge or other judicial officer orders release. That can include a bail decision, but it comes only after the review.
↑ Back to the question list10. Can I use property as security?
Washington licenses property bond agents, and they must list the courts that approved their property bonds. Chelan County Superior Court decides what it accepts. Before you offer a deed, call the Clerk at 509-667-6380 and ask what papers the court requires.
↑ Back to the question list11. Where are the Chelan County courts?
Superior Court is at 401 Washington Street, fifth floor, 509-667-6210. The County Clerk and District Court share 350 Orondo Avenue; the clerk is at 509-667-6380 and District Court, on the fourth floor, is at 509-667-6600. District Court Probation Services is at 415 Washington Street, Room 210, 509-667-6239.
↑ Back to the question list12. Which Wenatchee office defends people who cannot pay?
The judge appoints counsel at the first appearance. Counsel for Defense of Chelan County is at 303 South Mission Street, Suite 200, Wenatchee, 509-663-2444. Ask the court how to start the request if you have not yet been in front of a judge.
↑ Back to the question list13. What if the person arrested is a teenager?
Chelan County Juvenile Court is at 401 Washington Street, 509-667-6350, and runs juvenile detention. The detention manager answers at 509-667-6553. A juvenile record is private, so the adult search will not show a minor. Ask the juvenile court about the detention hearing.
↑ Back to the question list14. Can I visit someone at the jail?
Video visits are open to every inmate through the Getting Out app or on free monitors in the lobby, which need registration. In-person visits are for people held at least 30 days, and they are booked by phone at 509-667-6539. Up to three visitors may attend, adults need photo ID, and an inmate gets one in-person visit a week.
↑ Back to the question list15. What does a judge weigh when choosing conditions?
The judge considers the charge, the strength of the evidence, the record, any earlier missed court dates, and whether the person was on probation or parole. Ties to the area count too: job, family, housing and time in the community. A lawyer can present those facts to argue for release without money or for a smaller amount.
↑ Back to the question list16. What if a Chelan County court date is skipped?
A warrant can be issued, and the court can forfeit the bond. A surety must receive written notice of the unexplained failure to appear within 30 days, or the forfeiture is void. Contact the lawyer and the bond company the same day.
↑ Back to the question list17. Who returns bail money in Chelan County?
The court holds and refunds bail money after the case ends, less any fines or costs. The jail forwards bail to the court that ordered it. Keep your receipt with the case number and call the clerk, 509-667-6380, when the case closes.
↑ Back to the question list18. Can I put money on a commissary account?
Yes, but it is not bail. Account deposits can be made 24 hours a day by phone at 877-650-4249 or online, or at the lobby kiosk. Money orders should be made out to CCRJC with the inmate's name in the memo. These funds buy store items, not release.
↑ Back to the question list19. Which callers about Wenatchee bail are fake?
Bail is paid only at the lobby window or to a licensed bail agent. Real jail and court staff never ask for gift cards, crypto or app payments. Hang up on any caller who pushes you to pay now, and phone the jail at 509-667-6462.
↑ Back to the question list20. Chelan County bail contacts
- County jail: Chelan County Regional Justice Center, 401 Washington Street, Level 2, Wenatchee, WA 98801; 509-667-6462
- Custody lookup: Chelan County Inmate Search
- Bail guide: Chelan County bail and bond pages
- Lobby window: Weekdays except holidays, 8:30 to 11:30 a.m. and 1 to 4 p.m.; bail in cash
- Superior Court: 401 Washington Street, fifth floor, Wenatchee; 509-667-6210
- Clerk and District Court: 350 Orondo Avenue, Wenatchee; clerk 509-667-6380; District Court 509-667-6600
- Public defense: Counsel for Defense of Chelan County, 303 South Mission Street, Suite 200; 509-663-2444
- Juvenile: Juvenile Court, 401 Washington Street; 509-667-6350; detention manager 509-667-6553
Lobby hours, payment rules and numbers change from time to time, and each judge sets bail case by case. Call the jail before you carry cash to Wenatchee. This page is for general help and is no replacement for a lawyer.
↑ Back to the question listIn-person visitations at the Chelan County Regional Justice Center are only allowed from 8 p.m. to 9 p.m. on Wednesdays and from 2 to 3 p.m. on Saturdays. The incarcerated are allowed only one visit a week (the week consists of Wednesday and Saturday).
Wednesday Visitation: Appointments for Wednesday in-person visitation must be scheduled between 10 and 11 a.m. on the same day of your requested visit.
Saturday Visitation: Appointments for Saturday visitation must be scheduled on the Fridays prior to the Saturday you plan to visit. Appointments can be scheduled only from 10 to 11 a.m.
All appointment times are on a first-come, first-served basis until appointment slots are full. Appointments cannot be made in person.
Appointment Phone Number: (509) 667-6539
The jail will be closed for video visiting daily during these hours:
11:00 a.m. to noon
4:00 p.m. to 5:00 p.m.
11:00 p.m. to 6:00 a.m.
Professional Visitation Hours
Monday through Friday (except holidays):
8:30 a.m. to 11:30 a.m.
1:00 p.m. to 4:00 p.m.
Attorneys & Bail Bond Agencies Visitation Hours
Daily:
7:15 a.m. to 4:30 p.m.
5:30 p.m. to 6:45 p.m.
7:15 p.m. to 11:15 p.m.
1:00 a.m. to 5:00 a.m.
GettingOut / ViaPath Remote Video Visits
Provider: GettingOut (Telmate) • Rebranding as ViaPath Technologies (myViaPath Visits)
GettingOut Video Visitation allows friends and family members to conduct live, face-to-face video visits with incarcerated loved ones using a personal computer, laptop webcam, or the mobile application. Telmate and GTL operate under ViaPath Technologies, and the visiting service is transitioning from GettingOut Visits to myViaPath Visits; users may encounter either brand name depending on whether their county jail has completed the platform update.
Important: Advance Background Clearance Required
Detention centers do not permit unapproved drop-in video visitation. All visitors must submit valid government photo identification and pass administrative screening before an appointment can be booked, a review that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility in advance. If you do not register ahead of time, you will miss your loved one's scheduled visiting slots for the week.
Step-by-Step Instructions to Schedule a Video Visit
- Open the GettingOut / myViaPath Visits app or go to www.gettingout.com / my.viapath.com.
- Register your profile and upload clear photographs of your government ID and a verification photo.
- Wait for the facility to issue visitor approval (you will receive an email confirmation).
- Select Schedule Visit, pick your detention facility, and select the inmate.
- Choose an available 25- or 30-minute time slot from the calendar and pay the visitation fee using a credit or debit card.
- Sign into the app or website 10 minutes prior to the start time on a device with a functioning camera, microphone, and stable internet connection.
What the Inmate Needs to Do
The inmate receives a schedule alert on their housing unit video kiosk or personal tablet. At the appointed time, they log in with their PIN and sit in front of the terminal. Inmates must follow institutional dress and conduct rules; corrections staff actively monitor sessions and will terminate any call immediately if rules are broken.
Official Providers: GettingOut Visits | myViaPath Visits
Customer Service Telephone: 1-866-516-0115 (GettingOut) • 1-877-650-4249 (ViaPath)
Support Hours: Monday – Friday, 7:00 AM – 11:00 PM CST; Saturday – Sunday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by GettingOut / ViaPath
In addition to Remote Video Visits, GettingOut and ViaPath provide several other communication and financial options:
- Two-Way Text Messaging: Send electronic messages and photos straight to the inmate's screen.
• Learn more on our website: Two-Way Text Messaging Guide | • Visit official vendor page: GettingOut Messaging - Inmate Tablet Rentals & Content: Provide funds for educational modules, music streaming, and news.
• Learn more on our website: Tablet Rentals & Content Guide | • Visit official vendor page: GettingOut Tablets - AdvancePay Phone Calling: Keep a funded prepaid balance to receive calls directly on your phone.
• Learn more on our website: AdvancePay Phone Calling Guide | • Visit official vendor page: ViaPath ConnectNetwork Calling - Inmate Trust Deposits: Transfer money directly into their jail trust account for canteen goods.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ViaPath Trust Deposits
Chelan County Courts: Wenatchee Superior and District Court Guide
Felony cases in this county go to Superior Court in Wenatchee. Misdemeanors go to District Court, 350 Orondo Avenue, Wenatchee, WA 98801, which also takes cases from Cashmere, Leavenworth and the city of Chelan. People arrested here sit in the Chelan County Regional Justice Center, 401 Washington Street, Wenatchee, WA 98801, until a judge decides.
Is your person still locked up? Look up the name on the jail's roster. Our Recent Arrests list also shows warrants and the lawyers appointed.
Phone the District Court clerk at 509-667-6600 and request the date of the first hearing. Our bail guide lays out the choices for release.
1. Local courts in Chelan County (Superior Court, District Court and city cases)
Wenatchee is the Chelan County seat, and nearly all adult criminal matters countywide are heard within a block of the courthouse at Washington Street and Orondo Avenue. Felonies belong to Chelan County Superior Court. Misdemeanors and gross misdemeanors go to Chelan County District Court, which also takes the cases that would otherwise land in municipal courts for Wenatchee, Cashmere, Leavenworth and Chelan. The Chelan County Prosecuting Attorney files felony and county charges. Anyone arrested is booked into the Chelan County Regional Justice Center, and whether they go home that week usually depends on release conditions or bail set at the first court hearing.
- Chelan County Superior Court, 401 Washington St, 5th Floor, Wenatchee, WA 98801, (509) 667-6210
- Chelan County Clerk (Superior Court filings), 350 Orondo Ave, Wenatchee, (509) 667-6380
- Chelan County District Court, Chelan County Courthouse, 350 Orondo Ave, 4th Floor, Wenatchee, WA 98801, (509) 667-6600
- District Court Probation Services, 415 Washington St, Room 210, Wenatchee, (509) 667-6239
- Chelan County Prosecuting Attorney, 401 Washington St, Wenatchee, (509) 667-6522
- Chelan County Sheriff's Office, Wenatchee, (509) 667-6851
- Chelan County Regional Justice Center (jail), 401 Washington St, Wenatchee, WA 98801, (509) 667-6462
- Counsel for Defense of Chelan County (contract public defender), 303 S Mission St, Suite 200, Wenatchee; reach it through the court that appointed it
- Wenatchee Police Department, 140 S Mission St, Wenatchee, (509) 888-4200
- Chelan County Juvenile Center (juvenile court, probation and detention), Washington St and Orondo Ave, Wenatchee, (509) 667-6350
Which court hears your case. Traffic infractions, misdemeanors and gross misdemeanors from anywhere in the county, whether the officer was a Wenatchee patrolman, a sheriff's deputy or a state trooper, are filed in District Court. Wenatchee keeps only a violations bureau for city tickets; its criminal cases are heard by District Court judges. Felonies of every class start in Superior Court once the prosecutor files an information. People under 18 are handled by the juvenile division of Superior Court at the Juvenile Center unless state law moves the case to adult court.
Where pretrial inmates are held. The Regional Justice Center at 401 Washington St, (509) 667-6462 (booking also at (509) 667-6616), is a 267-bed county jail and the only adult lockup in Chelan or Douglas County. It holds people for Chelan County, Douglas County, East Wenatchee, Wenatchee, Cashmere, Entiat, Leavenworth and the city of Chelan under contract. The county has also run a Chelan County Minimum Security Annex for lower-risk and work-release inmates; ask the jail whether it is currently in use. No city in the county runs its own jail.
Chelan County has an unusually simple court map. There is one Superior Court and one District Court, both in downtown Wenatchee, and no separately staffed municipal court hears criminal cases. The District Court states that it handles the matters that would otherwise go to municipal courts in Wenatchee, Leavenworth, Cashmere and Chelan, so a person cited in Leavenworth or Lake Chelan still makes the drive to Wenatchee for court. Entiat cases are typically handled the same way; the District Court clerk can confirm.
County courts
- Chelan County Superior Court, 401 Washington St, 5th Floor, Wenatchee, (509) 667-6210. All felonies, juvenile offenses, and appeals from District Court.
- Chelan County District Court, 350 Orondo Ave, 4th Floor, Wenatchee, (509) 667-6600. County and city misdemeanors, gross misdemeanors, DUIs and infractions.
- Wenatchee Violations Bureau, 140 S Mission St, Wenatchee, (509) 888-4210. Paying or contesting city parking and minor violations only; criminal city cases go to District Court.
Prosecution, defense and police
- Chelan County Prosecuting Attorney, 401 Washington St, Wenatchee, (509) 667-6522.
- Public defense: Chelan County contracts with Counsel for Defense of Chelan County, a nonprofit defender agency at 303 S Mission St, Suite 200, Wenatchee, which supervises its lawyers and uses in-house investigators. When it has a conflict, the court appoints a private lawyer from a separate list. Ask for a lawyer at your first hearing; the judge decides eligibility.
- Chelan County Sheriff's Office, (509) 667-6851. Cashmere contracts with the Sheriff for police service, and deputies also typically cover Leavenworth, Entiat, Chelan and the unincorporated valleys.
- Wenatchee Police Department, 140 S Mission St, (509) 888-4200; 24-hour line (509) 663-9911.
- Juvenile intake and probation, Chelan County Juvenile Center, (509) 667-6350.
Release money is paid at the jail or through a licensed bail bond agency; the jail keeps a printed list of agencies in English and Spanish. Inmates at the Chelan County Regional Justice Center no longer receive paper mail: letters are scanned and delivered on tablets.
↑ Back to the question list2. Misdemeanor (for example, DUI, shoplifting, criminal trespass, violating a no-contact order)
Many low-level arrests in Chelan County end with a citation and a court date rather than a night in jail. Since mid-2024 the Regional Justice Center has logged hundreds of declined bookings, mostly misdemeanor arrests turned away for lack of female beds, detox capacity or staff. The county says it does not refuse felony, DUI or domestic violence bookings, so those arrests still go straight to 401 Washington St.
From arrest to first hearing
- Booking. Fingerprints, photos, a property inventory and a medical screen. Some charges carry a preset amount that can be posted right away; domestic violence holds wait for a judge.
- First appearance. A District Court judge sees in-custody defendants, often by video from the jail, by the next court day. Washington's rule (CrRLJ 3.2.1) also requires a judge to find probable cause within 48 hours of a warrantless arrest.
- Release. The court starts from personal recognizance and adds conditions such as no alcohol, ignition interlock or a no-contact order when the facts call for it. Cash bail is reserved for people the judge sees as a flight risk or a danger.
- Lawyer. If you cannot afford one, the judge appoints Counsel for Defense or a conflict attorney at this hearing.
What the case can lead to
A Chelan County District Court judge can impose up to 90 days in jail and a $1,000 fine for a misdemeanor, and up to 364 days and $5,000 for a gross misdemeanor. A first DUI carries mandatory minimums of jail or electronic home monitoring, fines and license consequences, and a DUI becomes a felony when enough priors fall inside the state's lookback window (recently lengthened to 15 years). Knowing possession of drugs is a gross misdemeanor under the 2023 state law, with diversion and treatment options built in. Many cases settle by plea, a stipulated order of continuance, or a deferred prosecution for people whose offense stemmed from addiction or mental illness. A six-person jury hears trials. Supervised cases report to District Court Probation at 415 Washington St.
Jail time ordered by the court is served at the Chelan County Regional Justice Center, where the county also offers work release, electronic home monitoring and alcohol monitoring to approved, sentenced inmates.
↑ Back to the question list3. Felony (for example, residential burglary, possession of a stolen vehicle, identity theft, delivery of fentanyl)
Felony arrests from Wenatchee, Chelan, Leavenworth and the rest of the county are booked into the Chelan County Regional Justice Center and brought before a Superior Court judge for a preliminary appearance, usually the next court day. The judge checks probable cause, sets release conditions or bail, appoints counsel through the county's public defense contract, and gives the prosecutor a short window to file formal charges. If nothing is filed in time, the person must be released.
Steps in Superior Court
- Charging. The Prosecuting Attorney files an information listing the counts. Some cases are filed directly by summons without an arrest.
- Arraignment. Under CrR 4.1, a person held in the Chelan County jail is arraigned within three days of the filing; someone released is arraigned no more than 14 days after their following court appearance. You plead not guilty and receive a trial date.
- Speedy trial. CrR 3.3 requires trial within 60 days of arraignment for someone held in custody and 90 days for someone released, though continuances requested by either side are routine.
- Omnibus and negotiation. Discovery is exchanged, motions are argued, and most cases resolve through a plea to fewer or lesser counts.
- Trial. Twelve jurors drawn from Chelan County residents must agree unanimously.
Sentencing
Washington sentences adult felonies on a grid: the seriousness level of the crime crossed with an offender score built from prior convictions produces a standard range. The statutory ceilings are five years and $10,000 for Class C, ten years and $20,000 for Class B, and life with a $50,000 fine for Class A. A sentence of a year or less is served in county jail in Wenatchee; anything longer goes to the Department of Corrections, followed by community custody in many cases. Chelan County judges can also consider a First-Time Offender Waiver, a Drug Offender Sentencing Alternative (DOSA) or a Parenting Sentencing Alternative when the person qualifies. Washington abolished parole for crimes committed after mid-1984, so earned early release is the main way time is shortened.
Ask your appointed lawyer from Counsel for Defense about local therapeutic options before you plead; eligibility usually has to be raised early.
↑ Back to the question list4. Violent felony (for example, second-degree assault, first-degree robbery, vehicular homicide, murder)
Violent cases follow the same Superior Court path but with higher stakes at every step. At the preliminary appearance the prosecutor usually asks for substantial bail or detention, citing community safety and any threats to the alleged victim. Judges commonly add no-contact orders, firearm surrender and electronic monitoring as conditions of release. People who cannot post the amount wait at the Chelan County Regional Justice Center, where the jail moves them to court for each hearing.
Points that change in violent cases
- Offender score. Prior violent convictions count double or triple, so a second violent felony can carry a much longer range than the first.
- Enhancements. A firearm or deadly weapon finding adds flat time that must be served consecutively and without good-time reduction.
- Persistent offenders. A third "most serious offense" conviction, or a second for certain sex crimes, brings life without release under the three-strikes and two-strikes laws.
- Murder. Washington no longer has a death penalty; the state supreme court struck it in 2018 and the Legislature repealed it in 2023. Aggravated first-degree murder by an adult carries life without parole, though courts have limited that sentence for younger offenders.
- Victims. Article I, section 35 of the state constitution gives crime victims the right to attend hearings and speak at sentencing.
These cases often take a year or more. The defense typically uses investigators and experts paid through public defense funds, and Counsel for Defense assigns its most experienced lawyers to serious violent charges, with conflict counsel stepping in when co-defendants are involved.
↑ Back to the question list5. Juveniles (under 18) arrested in Chelan County
Young people are not taken to the adult jail. Officers bring them to the Chelan County Juvenile Center, a 50-bed detention facility at Washington Street and Orondo Avenue, across from the old courthouse, which also houses juvenile probation and the juvenile court. The front desk, (509) 667-6350, answers from 9 a.m. to 5 p.m. on weekdays. In recent years the center has also taken youth from Douglas County and, by contract, some from other counties.
How a juvenile case moves
- Detention hearing. A youth held in detention sees a judge within 72 hours (JuCR 7.3), not counting weekends and holidays. The judge decides whether release to a parent with conditions is safe. For a Wenatchee-area teen, a dollar figure for bail seldom decides release; the judge looks mainly at safety and supervision at home.
- Diversion. Many first-time, lower-level offenses go to a diversion agreement with probation instead of a filed charge. Completing it keeps the case out of court.
- Adjudication. Filed cases are decided by a judge without a jury. Sentences follow a juvenile grid: local sanctions (community supervision, community service, short detention stays) or, for serious or repeat cases, commitment to Juvenile Rehabilitation under the state Department of Children, Youth, and Families at places like Echo Glen Children's Center or Green Hill School.
- Adult court. Sixteen- and seventeen-year-olds charged with a serious violent offense, such as first-degree assault or first-degree rape, start in adult Superior Court automatically. For other felonies, the prosecutor or judge can request a decline hearing to transfer the case.
Families may visit on set weekend and Tuesday evening hours; only parents or guardians are allowed without probation approval. A youth facing charges has a right to a lawyer, and Counsel for Defense typically represents juveniles in Chelan County.
↑ Back to the question list6. Federal cases (U.S. District Court) from Chelan County
Chelan County lies in the Eastern District of Washington, which holds court in Spokane, Yakima and Richland. Federal charges from the Wenatchee Valley are commonly heard in Spokane at the Thomas S. Foley U.S. Courthouse (clerk (509) 458-3400), about three hours east of Wenatchee; some hearings may take place at the William O. Douglas U.S. Courthouse in Yakima, (509) 573-6600.
When a Chelan County case turns federal
- Large methamphetamine and fentanyl distribution cases worked by DEA and regional task forces along the U.S. 2 and U.S. 97 corridors.
- Child exploitation cases, often investigated jointly by Homeland Security Investigations and Wenatchee police.
- Gun crimes by people barred from possessing firearms, bank robbery and fraud.
- Offenses on federal land, including the Okanogan-Wenatchee National Forest and the Lake Chelan National Recreation Area at Stehekin, where rangers can cite or arrest.
Who is involved
- U.S. Attorney's Office, Eastern District of Washington, 920 W Riverside Ave, Suite 340, Spokane, (509) 353-2767, the office that decides whether a Chelan County investigation is charged federally
- Federal Defenders of Eastern Washington and Idaho, 601 W Riverside Ave, Suite 900, Spokane, (509) 624-7606, which represents most Wenatchee-area federal defendants who qualify; when it has a conflict, the court appoints a lawyer from the Criminal Justice Act panel.
What happens
A person arrested on federal charges first appears before a U.S. magistrate judge. Release is decided under 18 U.S.C. 3142, so instead of a dollar amount for bail, the judge either sets conditions or orders detention after a hearing. Prosecutors must obtain a grand jury indictment within 30 days of arrest, and the Speedy Trial Act calls for trial within 70 days, a deadline that is frequently extended. Federal judges consult the U.S. Sentencing Guidelines; there is no parole, so prisoners serve roughly 85% of the sentence in the Bureau of Prisons before supervised release. Appeals go to the Ninth Circuit Court of Appeals, based in San Francisco and also sitting in Seattle, Portland and Pasadena.
The U.S. Marshals rent beds in local jails across eastern Washington, including the Spokane County Jail, so a federal defendant may appear on a county roster before sentencing. After sentencing, check the Federal Bureau of Prisons inmate locator.
This page offers general information about criminal cases in Chelan County and is not legal advice; jail contracts, court procedures and laws change. Talk with a Washington-licensed criminal defense lawyer about the facts of your situation, and ask the court at your first hearing to appoint Counsel for Defense if you cannot afford one (District Court clerk (509) 667-6600). For custody, booking or release questions, call the Chelan County Regional Justice Center at (509) 667-6462.
↑ Back to the question list
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GettingOut / ViaPath Trust & Commissary Deposits
Provider: GettingOut (Telmate) • Rebranding as ViaPath Technologies (myViaPath)GettingOut and ViaPath Technologies provide electronic inmate trust banking solutions that allow family and friends to transfer money directly into an incarcerated person's jail trust and commissary account. Deposited funds give inmates the financial balance needed to purchase food items, personal hygiene products, stationery, and over-the-counter medical goods from the jail store.
Important: Facility Banking Policies Vary Across Jails
Once a person is booked and moved to a housing unit, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.
Step-by-Step Instructions to Deposit Trust Funds
- Confirm the inmate's legal first and last name, date of birth, and assigned jail booking identification number.
- Navigate to www.gettingout.com or the updated my.viapath.com portal.
- Sign into your verified profile and select Deposit Funds.
- Select the detention center where the inmate is currently housed.
- Choose Trust Account / Commissary and specify your deposit amount.
- Enter your credit or debit card billing information, review transaction fees, and submit payment.
- Save your digital receipt and confirmation number for your records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive funds. Once the electronic transaction clears, the balance posts directly to their jail trust ledger according to facility accounting schedules. The inmate can review their updated balance at a dayroom pod kiosk or on their tablet and place orders on their regular commissary day.
Official Providers: GettingOut Website | myViaPath Portal
Customer Service Telephone: 1-866-516-0115 (GettingOut) • 1-877-650-4249 (ViaPath)
Support Hours: Monday – Friday, 7:00 AM – 11:00 PM CST; Saturday – Sunday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by GettingOut / ViaPath
In addition to Trust Deposits, GettingOut and ViaPath provide several other communication and visitation options:
- Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Phone Calling Accounts Guide | • Visit official vendor page: ViaPath Phone Accounts - Two-Way Text Messaging: Send electronic messages and photos directly to an inmate's tablet or kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: GettingOut Messaging - Remote Video Visits: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits - Inmate Tablets & Media: Fund tablet entertainment, music streaming, games, and news modules.
• Learn more on our website: Tablet Rentals & Content Guide | • Visit official vendor page: GettingOut Tablets
Deposit Money for an Inmate in the Chelan County Regional Jail
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Chelan County Regional Jail use gettingout / GTL / Viapath.
2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 866-516-0115.
3. Deposit cash or use a debit or credit card using a dedicated kiosk for this purpose. The machine is located in the lobby or visitation area of the Chelan County Regional Jail.
4. The Chelan County Regional Jail may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The money order should be be made out to either the inmate or the Chelan County Sheriff's Office, with the inmate’s name and ID# on the memo line of the check. To confirm this option call the facility at 509-667-6462.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
5. The Chelan County Regional Jail has a reception desk that may accept cash, money orders or cashier checks. Call 509-667-6462 to find out the specific hours for drop off times.
The Chelan County Regional Justice Center at 401 Washington Street in Wenatchee is the county's adult jail, and it also runs the work release program. Since 2026, people held there no longer get paper mail. Each letter is scanned and they read it on a tablet, a change the jail made after a rise in envelopes and letters soaked in drugs.
Personal letters, legal mail and money orders:
Inmate's Full Name & Inmate #
Chelan County Regional Jail
401 Washington Street
Wenatchee, WA 98801
- Inmate number: Address the envelope with the person's full name and their inmate number. The jail registry shows who is in custody.
- Return address: The top left corner must carry your full name and address, or the letter will most likely be destroyed.
- Ink: Letters for the Regional Justice Center need black or blue pen. Felt markers, crayons and colored ink are banned.
- Nothing inside but the letter: No glitter, no confetti, no perfume or lipstick, and no drawings on the page or the envelope.
- Greeting cards: Choose a plain card; any card with a sound chip is sent back.
- Books, newspapers and magazines: Only new copies, mailed directly by the publisher.
- Money orders: Deposits can be sent through the U.S. Mail. Put a money order in its own envelope with no letter or photos, made out to the inmate with their name and inmate number on the memo line. Cash and personal checks are not accepted by mail. You can also add money at the lobby kiosk or online or by phone, any time of day.
- Who may not write: Mail is barred between an inmate and a co-defendant, a person locked up somewhere else, or anyone named in a no-contact order.
Scanned mail arrives on weekdays with no limit on how much a person can get, and electronic messages work for quick notes.
GettingOut / ViaPath Inmate Phone Calling
Provider: GettingOut (Telmate) • Rebranding as ViaPath Technologies (myViaPath)GettingOut telephone services (operated under Global Tel*Link / Telmate and transitioning to ViaPath Technologies / myViaPath) allow incarcerated individuals to place outbound voice calls from housing-unit telephones and handheld tablets directly to approved family contacts. Funding a prepaid phone balance ensures calls connect to cellular devices and residential lines without carrier collect call blocks.
Important: Cell Carriers Automatically Block Jail Collect Calls
Inmate phone networks do not permit incoming calls, and wireless cell providers do not support traditional collect billing. While some residential landlines might allow direct carrier billing, mobile numbers require a funded prepaid account or inmate PIN debit balance, which you can verify with your phone provider. If you do not register online and add calling funds promptly, your loved one will receive an automated disconnect announcement when dialing your line.
Step-by-Step Instructions to Set Up and Fund Calling
- Visit www.gettingout.com or the updated my.viapath.com portal.
- Register your account using the primary 10-digit telephone number where you want to receive calls.
- Search for the facility and add the inmate using their full legal name or facility booking ID.
- Select Phone Deposits or AdvancePay from your dashboard.
- Select your deposit dollar amount and enter your debit or credit card billing details.
- Authorize payment, save your confirmation receipt, and confirm that your mobile phone allows calls from automated or unknown correctional numbers.
What the Inmate Needs to Do
The inmate approaches any housing-unit telephone or opens the phone application on their handheld tablet, enters their assigned PIN, and dials your 10-digit number. The system verifies that your account has an active prepaid balance and connects the call once you accept the automated prompt. All non-privileged conversations are recorded and monitored by the facility.
Official Providers: GettingOut Website | myViaPath Portal
Customer Service Telephone: 1-866-516-0115 (GettingOut) • 1-877-650-4249 (ViaPath)
Support Hours: Monday – Friday, 7:00 AM – 11:00 PM CST; Saturday – Sunday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by GettingOut / ViaPath
In addition to Phone Calling, GettingOut and ViaPath provide several communication, financial, and visitation services:
- Two-Way Text Messaging: Send digital text messages and photos directly to an inmate's tablet or kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: GettingOut Messaging - Remote Video Visits: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits - Inmate Tablets & Media: Fund tablet entertainment, music streaming, games, and news modules.
• Learn more on our website: Tablet Rentals & Content Guide | • Visit official vendor page: GettingOut Tablets - Inmate Trust & Commissary Deposits: Transfer funds directly into their jail trust ledger for commissary store purchases.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ViaPath Trust Deposits
GettingOut / ViaPath Inmate Messaging
Provider: GettingOut (Telmate) • Rebranding as ViaPath Technologies (myViaPath)GettingOut (a service of Global Tel*Link / Telmate) provides an instant two-way digital messaging and photo-sharing platform connecting families with incarcerated individuals via housing-unit kiosks and handheld tablets. The provider is actively rebranding as ViaPath Technologies (under the myViaPath platform); depending on the facility contract, local booking sheets and tablets may still refer to the service as GettingOut, GTL, or ViaPath, but both brand portals grant access to the same centralized messaging balance.
Important: Contact Authorization and Digital Mail Rules Vary
Inmate digital messaging rules are not uniform across all county detention centers. While some jails allow immediate two-way messaging upon registration, others require initial contact invitations or administrative ID verification, which you should verify directly with the facility. If you delay setting up an online profile and funding your Friends & Family messaging account, your loved one may face lengthy periods without direct family communication.
Step-by-Step Instructions to Register and Message an Inmate
- Visit www.gettingout.com or the newly branded my.viapath.com portal, or install the GettingOut / myViaPath mobile app.
- Create a user profile using your primary email address and 10-digit mobile phone number.
- Complete identity verification by uploading a clear photo of your government-issued driver's license or state ID and taking a verification selfie if requested.
- Search for the inmate by selecting the state, correctional facility, and their legal name or booking ID.
- Send an outside contact connection request to link your account to their tablet profile.
- Deposit funds into your 'Friends & Family Account' using a debit or credit card to cover message and photo-sharing costs.
- Compose your text message in the chat box, attach approved photos, and submit it for jail screening.
What the Inmate Needs to Do
The inmate powers on their assigned pod tablet or approaches a housing-unit kiosk and logs into the messaging application with their PIN. They accept your incoming contact invitation on the screen. Once approved by institutional monitors, incoming messages appear in their inbox, and the inmate types a reply directly on the screen.
Official Providers: GettingOut Website | myViaPath Portal
Customer Service Telephone: 1-866-516-0115 (GettingOut Support) • 1-877-650-4249 (ViaPath Support)
Support Hours: Monday – Friday, 7:00 AM – 11:00 PM CST; Saturday – Sunday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by GettingOut / ViaPath
In addition to Two-Way Text Messaging, GettingOut and ViaPath provide several other communications and visitation options:
- Remote Video Visits: Schedule and join live web-based video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits - Inmate Tablet Rentals & Media: Fund tablet entertainment, music streaming, games, and news modules.
• Learn more on our website: Tablet Rentals & Content Guide | • Visit official vendor page: GettingOut Tablets - AdvancePay Phone Calling: Prepay for telephone calls so your loved one can dial your mobile phone directly.
• Learn more on our website: AdvancePay Phone Calling Guide | • Visit official vendor page: ViaPath ConnectNetwork Calling - Inmate Trust Deposits: Transfer funds directly into their jail trust account for commissary store purchases.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ViaPath Trust Deposits
GettingOut / ViaPath Inmate Tablets & Media
Provider: GettingOut (Telmate) • Rebranding as ViaPath Technologies (myViaPath)GettingOut provides specialized, secure handheld tablets for county jail inmates, offering access to messaging apps, telephone calling, legal research tools, eBooks, vocational training, and premium entertainment rentals. As part of GTL and Telmate's transition to ViaPath Technologies, tablet firmware and management platforms are moving to the myViaPath system.
Important: Tablet Feature Availability Varies by Facility
Jails manage tablet distribution according to individual facility contracts. While basic educational and legal materials are often provided without cost, access to music streaming, games, podcasts, and premium movies requires an active funded account. You should confirm the tablet rules with the facility directly. Registering and funding their media balance right away ensures your loved one has productive resources and recreation during their stay.
Step-by-Step Instructions to Fund Inmate Tablet Services
- Confirm that GettingOut / ViaPath handheld tablets are active at your loved one's specific detention facility.
- Navigate to www.gettingout.com or my.viapath.com.
- Sign into your verified user profile and link the inmate's legal name and booking ID number.
- Select Make a Deposit and choose either your Friends & Family Account (for messaging) or the inmate's personal Inmate Account (for entertainment and song rentals).
- Choose your deposit amount, review convenience fees, and complete payment with a credit or debit card.
- Notify your loved one that their tablet account balance has been funded.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet or signs one out from the pod charging station using their biometric verification or PIN. Once logged in, their available balance appears on the screen, allowing them to download songs, stream educational content, and communicate with approved family members.
Official Providers: GettingOut Website | myViaPath Portal
Customer Service Telephone: 1-866-516-0115 (GettingOut) • 1-877-650-4249 (ViaPath)
Support Hours: Monday – Friday, 7:00 AM – 11:00 PM CST; Saturday – Sunday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by GettingOut / ViaPath
In addition to Tablet Media & Rentals, GettingOut and ViaPath provide several other communication and account services:
- Two-Way Text Messaging: Send electronic letters and photos straight to the inmate's screen.
• Learn more on our website: Two-Way Text Messaging Guide | • Visit official vendor page: GettingOut Messaging - Remote Video Visits: Meet face-to-face over secure live video from home.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits - AdvancePay Phone Calling: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: AdvancePay Phone Calling Guide | • Visit official vendor page: ViaPath ConnectNetwork Calling - Inmate Trust Deposits: Transfer cash directly into an inmate's jail ledger for commissary purchases.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ViaPath Trust Deposits
Chelan County County Jails
Chelan County Juvenile Facilities
Nearby counties
- Jail (Main): 509-667-6462
- Sheriff: 509-667-6851
The Chelan County Regional Jail serves the following cities and towns of Chelan County: Cashmere, Chelan, Chelan Falls, Entiat, Leavenworth, Malaga, Manson and Wenatchee. At times this facility may also house inmates arrested in the following counties: Douglas County.