Clallam County Juvenile Detention Facility Remote Inmate Video Visits

Clallam County Juvenile Detention Facility

Address:
1912 West 18th Street
Port Angeles, WA 98363

Phone:

360-417-2282

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Clallam County Juvenile Detention Facility money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to Send a Text or Email Message to an Inmate in Clallam County Juvenile Detention Facility

To send a text or email message to a Clallam County inmate, do the following:

Clallam County Juvenile Detention Facility uses VISITEL for Inmate Email.

Register here. 
Steps: 
1.  Sign up for Messaging services.
2. Find your Clallam County inmate.
3. Set up a payment method.
4. Type & Send message.

For all Clallam County information for sending secure messages to an inmate in Clallam County Juvenile Detention Facility, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.
NOTE: Use caution when writing your inmate. Try not to discuss strategies regarding their case. All messages can be shared with the Clallam County prosecutor.


 

How Does an Inmate Make Phone Calls in Clallam County Juvenile Detention Facility?

To receive phone calls from an inmate in Clallam County follow these instructions:

Clallam County Juvenile Detention Facility uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Washington.
  • Choose Clallam County Juvenile Detention Facility
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Clallam County Juvenile Detention Facility, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Washington to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Washington to Washington) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Clallam County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How an Inmate Makes a Phone Call to You or Others from Clallam County Juvenile Detention Facility

To set up a phone account so that your inmate can call you from Clallam County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Clallam County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.