SCORE Jail Remote Inmate Video Visits

SCORE Jail

Address:
20817 17th Avenue South
Des Moines, WA 98198

Phone:

206-257-6200

Remote Visitation with an Inmate at the SCORE Jail

SCORE Jail offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

  • Register yourself and all visitors.
  • Select SCORE Jail
  • Select your inmate.
  • Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

SCORE Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

  • All visits must be scheduled at least 24 hours in advance.
  • Visits are in increments of 10 minutes and 25 minutes.
  • Visitation Schedule subject to change.
DAY TIME
SUNDAY 2:00PM - 4:00PM
7:00PM - 9:00 PM
MONDAY No visits
TUESDAY 2:00PM - 4:00PM
7:00PM - 9:00 PM
WEDNESDAY 2:00PM - 4:00PM
7:00PM - 9:00 PM
THURSDAY 2:00PM - 4:00PM
7:00PM - 9:00 PM
FRIDAY 2:00PM - 4:00PM
7:00PM - 9:00 PM
SATURDAY 2:00PM - 4:00PM
7:00PM - 9:00 PM

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the SCORE Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Visitation Options, Hours, Schedules & Rules

Visitation times and schedules for remote visitation with an inmate at SCORE Jail with GTL are available to you after logging in and selecting the inmate you wish to visit with.

* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:

  • Whether or not there are restrictions in place due to COVID or other factors such as security issues.
  • The day of the week.
  • Where the inmate is housed.
  • The inmate's sex.
  • Whether or not it is a Holiday.

* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, SCORE Jail may allow you an extended visitation. Call 206-257-6200 to ask for special consideration.
* Call 206-257-6200 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.

How to Deposit Money in an Inmate's Trust Account in Order to Purchase Prepaid Calling Cards, Phone Calling Time or Commissary

To Deposit Money in an inmate's account follow these steps:

  • Create a ConnectNetwork account 
  • Select your inmate, and add to them to your account,
  • Deposit money into his or her commissary account.

**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.


Features:

  • Deposit options available 24 hours a day, 7 days a week via phone 877-650-4249, and online.
  • Mobile-friendly deposit options are available via their app.
  • Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk at the jail) are transmitted to the facility within one business day.
  • Deposits that are mailed are processed the next business day after they are received by GTL.
  • Inmate can choose how to spend the funds you deposit.

All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls, but also for Commissary, in King County, can be found on our Send Money Page.


 

SCORE Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the SCORE Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the SCORE Jail:
Inmate's Full Name & Name Number
SCORE Jail
20817 17th Avenue South
Des Moines, WA 98198


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How to use a Tablet to Access Services at SCORE Jail

To find out how to get access to a tablet for an inmate read the following:

1.  First, Register or Sign In to GTL / Viapath Services.

2.  In the top menu, click on 'Services', then on 'Inmate Devices & Content'.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Arrange Video Visitation with SCORE Jail Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select SCORE Jail
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the SCORE Jail, check out our Visit Inmate Page.


 

How Do You Communicate with an Inmate in the SCORE Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for SCORE Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the SCORE Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

How to Deposit Money into an Inmate's Account in SCORE Jail

To deposit money into the account of an inmate in King County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select Washington.
  • Select SCORE Jail
  • Enter the Inmate ID of your inmate.  This can be found by calling 206-257-6200 or by looking up the inmate's name in the Inmate Search link.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the SCORE Jail.  To do this you need the Inmate's ID Number and the Facility Locator Number for King County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in King County

To send a commissary carepack (food, snacks and goods) directly to an inmate in SCORE Jail follow these steps:

  • Register here to create an account with icaregifts for King County.
  • Choose Washington, then SCORE Jail, and then the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in King County at any one time.
  • There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
  • The gift packs for inmates in King County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in SCORE Jail, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for King County.


 

Photos of this facility
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