Address:
740 7th Avenue West
Durand, WI 54736
Phone:
715-672-5945
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Pepin County Jail money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
For inmates receiving mail in the Pepin County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Pepin County Jail:
Inmate's Name
Pepin County Jail
740 7th Avenue West
Durand, WI 54736
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
To set up your Pepin County inmate to make to make phone calls to you and others, follow these instructions:
For all the information you need in order to receive phone calls from your Pepin County inmate, or to assist them in making calls to others, including instructions, fees, cost of calls, payment methods and times that your inmate can use the phone, check out our Inmate Phone Page.
NOTE: All of your communication with your inmate will be monitored and recorded. Use discretion when discussing sensitive information about their pending case.
To set up your Pepin County inmate to make to send and receive texts and emails to you and others, follow these instructions:
For all the information you need in order to send and receive texts and emails from your Pepin County inmate, or to assist them in sending and receiving secure messages to and from others, including instructions, fees, cost of each message, tablet rentals, payment methods and times that your inmate can send messages, check out our Text/Email an Inmate Page.
NOTE: All of your communication with your inmate will be monitored and recorded. Use discretion when communicating sensitive information about their pending case.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Pepin County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Pepin County Jail check out our Commissary Instructions Page for Pepin County.
To deposit money online for an inmate in Pepin County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in Pepin County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Pepin County.
