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Durham County Detention Center Inmate Commissary


217 South Mangum Street
Durham,
North Carolina
27701
Durham County
Main Phone: 919-560-0912
Beds: 736
The information below provides complete instructions regarding the Durham County Detention Center Inmate Accounts and Deposits, Commissary Information, Depositing Money Online (where available), Mailing Inmate Money or Care Packages to the jail in Durham, North Carolina.

Follow these instructions exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.

What is the Purpose of an Inmate Account?

Since inmates are not allowed to possess cash money while in custody in the Durham County Detention Center, the jail maintains a 'bank account' for the inmate to purchase products and services from their commissary (canteen) store.

Commissary funds allow inmates to purchase items such as personal hygiene products, snacks and stationery supplies from the jail store.

Inmates can use money from their account to purchase phone time credits or prepaid phone cards in order to make outside phone calls to friends and family members.

Many jails also allow an inmate to bail himself out of jail if he has the funds in his account. The bail amount is typically 10-15% of the bond amount set by the court.

Inmate accounts are also used to pay the co-payment for medication and visits to the jail's medical clinic should they become ill.



Who Can Put Money in an Inmate's Account?

Anybody can contribute to an inmate's books or commissary fund as long as there isn't a no-contact order in place.

Because of the ability for family members and friends to deposit money online using a credit or debit card, jail inmates can now receive funds from anywhere in the world.



How to Put Money on an Inmate Account in the Durham County Detention Center

There are usually four choices for putting money on an inmate's books:

Choice 1
Dropping Money at the Jail

Deposits are accepted at the jail’s intake window during the following times.

Monday, Wednesday and Friday excluding holidays

1:00pm-4:00pm

Bring a money order, cashier’s check or cash.

There are also self-serve kiosks available in the jail lobby, 24-hours-a-day. They accept cash, credit cards or debit card deposits.

Choice 2
Deposit Inmate Money Online

This jail contracts with Touch Pay Systems to process inmate deposits. You will need the facility number which is Facility Number is: 227701. You also must have the inmate’s booking ID number which can be located here.

Go to the Touch Pay Systems website to get started.

Choice 3
Mail the Inmate Deposit to the Jail

Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. You may also send a cashier’s check.

Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.

Mail to:

DCSO Money Intake

PO Box 544

Durham, NC 27702

Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.

Click here or here to view online how to make the money order out and where to send it.

Choice 4
Make an Inmate Deposit over the Phone

This jail accepts deposits by phone to inmate accounts using a credit or debit card. Call 1-866-232-1899 and have the inmate’s ID and facility number ready.  Facility Number is: 227701. You also must have the inmate’s booking ID number which can be located here



What can an Inmate Purchase through Commissary?

Commissary lists typically offer personal hygiene items, stationery supplies, snack foods, and sometimes limited clothing and electronic products.



Inmate Care Packages

This jail contracts with ICARE so you can purchase care packages and have them sent directly to your inmate.

These can be ordered by you online and are delivered directly to the inmate.

Click here to view packages, prices and open an account.



What is the Maximum Amount I can Deposit in an Inmate's Account?

You are not limited in the amount of money you deposit on an inmate’s account, though when making the deposit online you may need to make multiple deposits if you wish to put more than $300 on the books.



Medical Copays, Jail Fees and other Inmate Expenses

Many jails debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.

Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have after things are deducted.

A quick call to the Durham County Detention Center at 919-560-0912 will let you know how much is deducted from the books for each fee related to medical issues or other jail expenses.

Online you can find the medical fee information by going here, Other Durham County Detention Center fees can be determined by going here or calling 919-560-0912.



Important Tips

Call the Durham County Detention Center at 919-560-0912 and ask how you can view a commissary list. This gives you an idea of what things cost the inmate and you can make an informed decision regarding how much to deposit.

While commissary items are important to the inmate, remember he or she is being fed by the jail and provided shelter. Therefore, commissary is for extras. Always put  your financial needs first and then deposit the amount you are comfortable budgeting for.