The information below provides complete instructions regarding Charleston County Detention Center inmate phone use, how the jail phone system works, purchasing phone time online (where available), purchasing phone time over the phone online (where available), purchasing phone credits through commissary (where available) and setting up an account to reduce your cost of inmate phone calls from the Charleston County Jail in Charleston, South Carolina.
When available, the information below will explain how to communicate with your inmate using the jail's secure email message system.
Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.
No. Neither this jail nor any other jail allows you to directly phone an inmate.
If there an emergency such as the death of an inmate’s immediate family member, you may call the jail and ask to speak to the watch commander.
Explain the situation and the watch commander will determine whether to schedule a special visit so you can tell the inmate, or to have the inmate told by jail staff/chaplain.
It will be decided on a case-by-case basis.
You might be asked to provide evidence of the emergency prior to the inmate being notified.
Inmates at this jail may contact friends and family by making collect calls.
It is up to you whether or not to accept the call and if so you must pay the charges.
Some phone companies block all calls from penal facilities. If this is the case with your phone company, a recorded message will come on the line explaining how to set up a prepaid account so that your inmate will be able to call you.
If you want to set one up now, call 1-888-664-7839.
NOTE: Depending on your telephone carrier, there may be certain times of the day or week when collect calls are less expensive. Ask your phone company about it and let your inmate know to call during those times if at all possible.
No. Inmates are not allowed cell phones in Charleston County Detention Center, although getting access to a cell phone in jail has become more common.
If you are found to have helped an inmate get a cell phone in jail, you could face criminal charges, especially if the phone was used to set up or commit a crime.
A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.
You don't have to deal with envelopes, stamps or the post office.
Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.
Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.
Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.
There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.
Call 843-529-7300 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.
Remember that all calls are recorded and randomly listened to by security staff. If you discuss something about your inmate’s case, it can be used against the inmate in court. In addition, if you discuss anything that threatens the security of the jail, other inmates or the public you could lose your privileges to receive calls from the jail.
Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.
If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.
Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.
All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Click here to view the jail website for additional information.