Reception and Diagnostic Center Family & Friends Information

Reception and Diagnostic Center Inmate Visitation Information & Schedules

Step 1 - The Application

Your inmate must put you on his Vistor's List

Fill out and submit an online application if you are a new visitor or doing your three year renewal.

All children must have their own application filled out as well.  Attach it to the adult application of the person taking them.

If you need help with doing the application, use the assistance page.

Step 2 - Schedule the Visit

Once you receive approval to visit an inmate in a Virginia DOC facility, you must schedule your visit online using the Visitation Scheduler.

If you are a new user, you must first register using the “Register Today” option.

Step 3 - The Visit

Visits are subject to change however all institutions typically allow visiting on Saturdays, Sundays, and state holidays.

Arrive one hour before the visit.

Bring a government issued photo ID.

Dress professionally, non-seductive, nothing revealing or gangster-like.

No watches or technology.

If you are bringing a child to the visit, this will help you prepare.

Inmate Remote Video Visitation - First... make sure you have applied and been accepted, and are on your inmate's visitor's list.

Reception and Diagnostic Center offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

  • Register yourself and all visitors.
  • Select Reception and Diagnostic Center
  • Select your inmate.
  • Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but are:

Video Visits can be scheduled in 20 minute or 50 minute time blocks at a cost of $0.20 per minute.

$4 — 20 minute visit
$10 — 50 minute visit

Payment can be made with Visa, Mastercard debit, credit or gift cards.

Make sure you read and understand all of the video visitation rules.