Barbour County Jail Inmate Phone & Email

Last updated by Elizabeth Boyle

Search for an Inmate or Active Arrest Warrant in Barbour County

Barbour County Jail Inmate Phone Service - Registering and Cost

An inmate in the Barbour County Jail can call you using one or more of the following three methods, however during booking the facility allows each offender at least one free call to a friend, family member or bond company.

1.    If your phone service - usually your land line - accepts collect calls, then they can call you collect. Note: Mobile phones don't usually accept collect calls.

2.    The Barbour County Jail's commissary will sell your inmate a pre-paid calling card from Paytel that they can use to phone you or others.

3.    The inmate can call you using credits or money that you or someone else purchases from Paytel. Call 800-729-8355 for help setting up your account OR contact them online.

When your inmate is booked into Barbour County Jail, they provide a list of a limited number of people that they will allow to visit them and make phone calls to. These must be approved by the facility first.

Further information, including cost, daily phone call limits and times of the day and evening when calls can be made, including a complete list of Frequently Asked Questions and Answers, is below.

Barbour County Jail

Address:
24 Robertson Airport Drive
Clayton, AL 36016

Phone:

334-775-3434

Frequently Asked Questions

Phone Calling with an Inmate at Barbour County Jail

Barbour County Jail uses Paytel Inmate Communications for both purchasing prepaid phone cards (and direct billing) so that friends and family members can receive calls from their inmate(s) in Barbour County.

Register here, contact them online, or call 800-729-8355 if you want to speak to an agent.
Do you want to know the cost per minute for Barbour County Jail?  Go >>> here.


Paytel App

Inmate Tablet Rental available for Phone call, Messages, Education and Entertainment

How does an Inmate communicate with me by phone?

Barbour County Jail inmates cannot receive phone calls. They can only make them, but first have to have you open up an account and prepay for these calls. In order to do this for them you need to open an account with Paytel Inmate Communications.
Register here, contact them online, or call 800-729-8355 if you want to speak to an agent.


Paytel App

Calls from the Barbour County Jail: Local Questions

Who provides inmate phones in Clayton?

Where can Clayton families register for a prepaid Pay Tel balance?

Will a Pay Tel call reach my loved one in Clayton sooner than a scanned letter?

When can I talk to Barbour staff about calls?


Who provides inmate phones in Clayton?

Pay Tel runs calls and messages for Barbour County. Pay Tel's per-minute price for Clayton isn't on the sheriff's page; for what a 15-minute call costs, call the jail at 334-775-3434.


Where can Clayton families register for a prepaid Pay Tel balance?

Open one at paytelconnect.com or by dialing Pay Tel at 1-800-729-8355.


Will a Pay Tel call reach my loved one in Clayton sooner than a scanned letter?

According to the sheriff, a Pay Tel call or message beats a scanned letter.


When can I talk to Barbour staff about calls?

Office hours run Monday through Friday from 8:00 a.m. to 4:30 p.m., and Pay Tel handles any billing dispute. The same Pay Tel login also sends text notes; see our Barbour messaging page.

Communicating by Messaging with an Inmate

inteleMESSAGE by Pay Tel is a service in which Barbour County inmates can use tablets to send messages to any friend or family member that has set up an on-line prepaid or direct bill account with Pay Tel. 

How inteleMESSAGE Works

  1. The Barbour County Jail inmate must contact you first in order to activate messaging for your account.
  2. Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  3. When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Barbour County Jail inmate. If you accept, you will then be able to read any inmate message that has been sent to you.
  4. An on-line prepaid or direct bill account is required to use messaging. 
  5. You must visit the Pay Tel website, login to your account, and follow the inteleMESSAGE™ link in order to send or check for messages. You will not be notified of messages by any other method.
  6. All messages are subject to monitoring and review and should never be used for privileged attorney-inmate communications.
  7. If a message is rejected for any reason, the sender’s account will be automatically credited for the cost of the message.
  8. Free messages which are rejected will not be refunded or restored.

Cost to send messages

  1. The sender of the message is charged $.50 per message. Rates are subject to change.
  2. For friends and family outside of a facility, this amount is deducted from the prepaid account balance or charged to your direct bill account.
  3. For inmates, the amount is charged to the inmate and deducted from the inmate’s debit account.
  4. There is no charge to read a message that was sent to you.

Paytel App Download

Check to see if Tablets are Available in Barbour County Jail for rent to your inmate. Tablets can be used for phone calls, messaging, education, and entertainment.

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