Cherokee County Detention Center Emailing An Inmate

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Cherokee County Detention Center

Address:
110 Cedar Bluff Road
Centre, AL 35960

Phone:

256-927-6435

Send an Email or Text to an Inmate in the Cherokee County Detention Center

Sending an Email, Text or Secure Electronic Message to an Inmate

The Cherokee County Detention Center provides a service which allows secure electronic messaging for their inmates.

The email service they use is called Prodigy Solutions.

Prodigy is not directly connected to the internet like normal email, but instead each correspondence is first intercepted by the jail's servers. This gives the staff an opportunity to review the messages before delivering them to both inmates and the people that the inmates are communicating with.

Electronic messages received by the inmates are read either on kiosks within the inmate's unit, or or on tablets provided by the third party service that oversees the program.

Allowing inmates access to email has many upsides:

  • It is less expensive than regular mail.
  • It allows for faster turnaround of communication.
  • It allows the jail to monitor inmate communication in real time.
  • Because the jail receives a portion of the revenue, it brings the jail revenue they wouldn't have otherwise.
  • It is an inmate privilege that they don't want to have taken away, and thus can be used as a way to control behavior.
  • It keeps unwanted contraband from entering the facility in the physical mail.

For a list of Frequently Asked Questions and Answers about Prodigy inmate emailing and texting, scroll down for more information about it or call the jail at 256-927-6435.

Text Messaging or Emailing with an Inmate from Cherokee County Detention Center

Since Cherokee County Detention Center contracts with JailATMProdigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling this jail's account.


Depending on the facility, inmates can either view messages from you by:

  • Viewing it on a device at the jail,
  • Viewing it on a Kiosk in their unit,
  • Print it out, and/or
  • Respond electronically.

Pay for the Prodigy Inmate Messaging Service at Cherokee County Detention Center.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Cherokee County Detention Center.
Pay for the JailATM Inmate Messaging Service at Cherokee County Detention Center.
- Online,
- Using a Kiosk at Cherokee County Detention Center.
- Over the phone by calling 877-810-0914.

How much does it cost to send and receive messages?
Rates to send messages vary and are subject to change.
The typical cost is $1.00 per message, plus $1.00 per photo and $3.00 per 30 second video when available.
Step 1 - Sign in or create an account to find your facility.
Step 2 - Fund Account

NOTE: By turning on messaging, you will fund your account with $5.00 and authorize Prodigy / Jail ATM to charge your payment method for the same amount if you send a message or receive a collect message and do not have enough money.

Messaging and Email with an inmate at Cherokee County Detention Center

Using Jail ATM Digital Messaging with an Inmate at Cherokee County Detention Center - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

Viewing Texts and Sending Replies:

Each text message sent to the inmate is converted to an email prior to delivery. The resident will view your text message just like he or she would view an email (for instance, on a kiosk within the housing unit); however, the resident will be alerted that the message came in as a text. The resident’s reply is converted back to a text message after sending, and delivered to your cell phone. Everything you send and receive will be viewed by the Cherokee County Detention Center first.

Emails:

After you sign up for the SMS Texting Program, all of the inmate's emails and other electronic messages are delivered to your cell phone as a text message – you will no longer receive emails from the resident. You can still send an email to the resident after you sign up for the SMS Texting Program. However, the resident’s reply comes back to you as a text message. You can access your messaging account on the JailATM website to see a full record of all electronic messages sent and received.

Cost:

Once you sign up, the fees will be outlined and are subject to change, however Cherokee County Detention Center typically charges $1.00 per text message sent and received.

Email with an Inmate in the Cherokee County Detention Center

Can inmates send and receive texts and emails?

Almost all jails and prisons have adopted a messaging system which allows inmates to communicate with their friends and family using an electronic messaging system. It’s neither email nor text, it’s something in between.

The inmate and their contacts do not use their regular email accounts or phone numbers, but account numbers that are set up with the company providing the service.
All communication goes through them. Think of them as a middleman.

Once a contact of the inmate is approved, like the approval process a visitor goes through, an account is set up, using a credit or debit card to fund the account. 

To start, the inmate’s contact can send a message that has a limit of so many characters, usually about one page of text. 

The message is then reviewed by a computer that scans the message for certain keywords or phrases that are not allowed, almost like a censoring service. If the machine scanner finds problems with the message it sends the message to the Cherokee County Detention Center staff to review, and if they find no issues, will then forward it to the inmate’s account so that they can read it.

If there are problems with the message, it is possible the message will not be sent. The sender will be notified of the decision and will not get a refund.

Once the inmate receives the message, should the account holder have funded the account allowing replies, the inmate can respond with a similar length message.

How much does it cost for an inmate to use a text or email service?

The cost to use the electronic messaging service, which is like texting or emailing, costs between $0.50 and $1.00 per page; a page being about 500 characters.

Can inmates send and receive photos through their messaging system?

Photos can be sent by the inmate’s contact that is not incarcerated, but not by the inmate due to security concerns. There is an extra cost, usually about $0.50 for each photo attached. 

The photos must go through a security screening where nudity, violence and other things are checked before the photo can be delivered. If the photo is rejected, the sender will be notified, but no refund will be given.

The inmate does not have the ability to print out the photos that make it past the screening, but the photos will stay in their account so that they can view them at their leisure. 

Can I send an inmate a link to a video to watch?

No.  Because this is a closed system, the inmate has no access to the internet, thus the inmate will have no access to any links that you send them.

Can I send the inmate a video?

Yes, just as you can send text and photos, you can send a video message, or if not a message, then a video of your children or yourself. Every company has a limit on the length of the video, usually no more than one minute, and at a cost of approximately $2.00 to $3.00 per video.

The video will first be screened for any nudity, excessive vulgarity, violence, etc. If it is rejected on any of the grounds the sender will not be given a refund.

As with the policy of photos, the inmate cannot reciprocate. They cannot send videos of themselves or anything in jail.

What device does an inmate use for texting and emailing?

The jails that contract with the electronic messaging service is given a certain number of kiosks within each unit for inmate use. Inmates can log on as they might with a public computer terminal. 

In addition to the public terminal kiosks, inmates are given (or can rent) access to individual tablets like a bulky, almost indestructible ipad. These allow an inmate to use them to access your messages, photos and videos in a more private manner. 

Should the inmate damage the tablet, they will be responsible for replacing it. The money will be deducted from their commissary account.

What is the inmate text and email system in Cherokee County Detention Center?

The electronic messaging system used by Cherokee County Detention Center, if there is one, can be found at the top of this page. If there is no information about the ability to text or email with an inmate, it is possible that the facility has recently changed companies or does not have this service available. Call 256-927-6435 to confirm.

What are the companies that provide inmate electronic messaging services?

This is a list of all the companies in the United States that work with jails and prisons, providing text and email messaging between inmates and their friends and families:

Access Corrections
CIDNET
City Tele Coin
Correct Pay
Corrlinks
Ctel
Edevo
Express Account
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
JailATM
J Pay
NCIC
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
TBE
Visitel

How do I fund the inmate’s messaging system?

You fund the messaging service with credit and debit cards. All of them take Visa and MasterCard, most also take Discover, and just some take America Express.

How often can an inmate text and email?

There is no limit to the amount of texting and email that an inmate can have with their family and friends.

Can inmates’ text any time of the day or night?

If an inmate has their own tablet, then they can text any time of the day or night, however if the must use the wall mounted kiosk terminal in their unit, they are limited to using it only during the hours they are allowed off their bunks; usually 7:00AM to 10:00PM, excluding meals, head counts and shift changes.

Can inmates email other inmates in other jails or prisons?

No, inmates are not allowed to communicate with each other, nor with inmates in other institutions. There is always a way to get around it, for example if one of the inmates has access to a phone with an internet connection, but this would be the only way.

How to Email an Inmate at Cherokee County Detention Center

Using Jail ATM Digital Messaging with an Inmate at Cherokee County Detention Center - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.


 

How to Bond out an Inmate Online at the Cherokee County Detention Center.

Cherokee County Detention Center uses an online cash bonding company called CashBondOnline.com so you don't have to bond out your inmate at the jail or at the Cherokee County Courthouse.

Here's how it works:

1. Once you find out that your inmate has been arrested, go here and select Alabama.
2. Next select Cherokee County Detention Center, or if it is not listed like that, try Cherokee County.
3. Next, input your inmate's name or ID Number and then click 'Find'.
4. If your inmate is elegible for a cash bond, the amount will be noted next to their criminal charges.

For full information on Cash bail and Bond Online, including how to contact them by phone and email, check out our Inmate Bail page.


 

How Do Inmates in Cherokee County Detention Center Make Phone Calls?

To receive phone calls from inmates in Cherokee County, or to assist them in making phone calls to other people, follow these steps:

  • Cherokee County Detention Center uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Cherokee County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Cherokee County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Do You Visit an Inmate in Cherokee County Detention Center?

Other than 'at the jail' visits between you and your inmate at Cherokee County Detention Center, which is explained and outlined in detail on our Visit Inmate Page, Cherokee County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Cherokee County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Cherokee County Detention Center
  • Select 'New Purchase'
  • Choose Cherokee County Detention Center and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Cherokee County, can be found on our Visit Inmate Page.

Cherokee County Detention Center Phone: 256-927-6435


 

How to Send a Carepack Commissary Package Directly to an Inmate in Cherokee County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Cherokee County Detention Center follow these steps:

  • Go to JailATM, choose Alabama, then choose Cherokee County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Cherokee County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Cherokee County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Cherokee County Detention Center check out our Commissary Instructions Page for Cherokee County.


 

How Do You Send Text or Email Messages to an Inmate in the Cherokee County Detention Center?

To send messages to a Cherokee County inmate follow these instructions:

Since Cherokee County Detention Center contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Cherokee County Detention Center account.
 
Pay for the Prodigy Inmate Messaging Service at Cherokee County Detention Center.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Cherokee County Detention Center.
Pay for the JailATM Inmate Messaging Service at Cherokee County Detention Center.
- Online,
- Using a Kiosk at Cherokee County Detention Center.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Cherokee County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Cherokee County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Cherokee County Detention Center follow these steps:

  • Select Alabama, then select Cherokee County Detention Center, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Cherokee County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Cherokee County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Cherokee County Detention Center check out our Commissary Instructions Page for Cherokee County.


 

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