Address:
4 County Complex
New Brockton, AL 36351
Phone:
334-894-6200
Staff at the Coffee County Jail is making it easier to connect with inmates by using a third-party service for phone communication. Using this service, explained below, allows you to purchase phone time for your inmate to either call you or to call other people in their network. If you have any questions call the facility at 334-894-6200.
Coffee County Jail inmates are allowed to use the phones for personal use at any time, except during scheduled meals and during evening lockdown which begins after 10:00 PM.
Rules, guidelines and schedules on phone use are listed on this page. Failure to adhere to them will result in your inmate and you losing your phone privileges.
Coffee County Jail uses the services of AmTel Confinement Telephone Specialists for purchasing calling cards and other phone services for phone communication with inmates and their friends and family members. Services include Collect Calling, PIN Debits or Purchasing Calling Cards.
You can either register here to make a payment, or call 800-849-6081 to do it over the phone.
Agents are available from 8:00 AM - 9:00 PM EST, and speak both English & Spanish.
How does an inmate at the Coffee County Jail call you?
Coffee County Jail uses the services of AmTel Confinement Telephone Specialists for purchasing calling cards and other phone services for phone communication with inmates and their friends and family members. Services include Collect Calling, PIN Debits or Purchasing Calling Cards.
You can either register here to make a payment, or call 800-849-6081 to do it over the phone.
Agents are available from 8:00 AM - 9:00 PM EST, and speak both English & Spanish.
Communicating by Email (Text) with an Inmate
Coffee County Jail uses the services of Inmate Sales to allow text messaging communication between inmates and their friends and family.
Chirping is the product name for inmate texting.
This product allows inmates to send chirps (texts) to friends and family members.
Here's how it works:
Cost of Chirping:
Important Tips About Jail Phone Calls
If you were unable to find the information you were looking for on this page, call Coffee County Jail at 334-894-6200 and ask their policies on getting phone calls from your inmate.
Many jails and prisons are increasingly restricting the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.
Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.
If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.
Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.
All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.
Go to the official jail website for additional information.
To send a secure email message to an inmate in Coffee County Jail follow these steps:
- Chirping is the product name for inmate texting.
- This product allows Coffee County inmates to send chirps (texts) to friends and family members.
- Inmates will be charged a monthly service fee of $4.00.
- Inbound and Outbound Chirps are $0.10 each.
Inmate Sales Apps
iphone app
Google Play app
For all information on how to Text/Email an Inmate in Coffee County Jail check out our Secure Messaging Guide for Coffee County.
To receive phone calls from inmates in Coffee County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Coffee County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
Other than 'at the jail' visits between you and your inmate at Coffee County Jail, which is explained and outlined in detail on our Visit Inmate Page, Coffee County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:
In order to have a successful video visit with an inmate in Coffee County, these are the steps to follow:
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Coffee County, can be found on our Visit Inmate Page.
Coffee County Jail Phone: 334-894-6200
To send commissary money to an inmate in Coffee County Jail follow these steps:
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For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Coffee County Jail.
To send commissary money to an inmate's account in Coffee County Jail follow these steps:
You can deposit money four different ways:
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Coffee County Jail check out our Commissary Instructions Page for Coffee County.
