Covington County Jail Inmate Tablet Rental

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Covington County Jail

Address:
290 Hillcrest Drive
Andalusia, AL 36420

Phone:

334-428-2640

Rent a Tablet for an Inmate in the Covington County Jail

Renting a Tablet for Covington County Jail Inmates

Covington County Jail is, or will soon be, providing tablets for inmates to use for phone and visitation communication, as well as sending and receiving electronic messaging. If you don't see this facility's tablet service company listed below, call the jail at 334-428-2640 for information.

The tablets are not connected directly to the internet, but instead to a server controlled by the Covington County Jail.  This allows all communication between inmates and their contacts to monitored during calls and visits, as well as delays while written communication is reviewed.

Please note that while the jail may provide the tablet for free, there will be a cost for ongoing use of it for entertainment and educational purposes.

Scroll down for a complete section outlining Frequently Asked Questions and Answers regarding renting tablets for Covington County Jail Inmates.

Does Covington County Jail have tablets for the inmates to use?

You can find information about the Covington County Jail’s tablet program at the top of this page. If there is no information about it, it is because they either have recently changed companies or are not yet providing this service for inmates. Call 334-428-2640 to confirm.

What can the inmates use the tablets for?

Inmates in jails and prisons are using tablets for all the communication services available such as video visitation, video phone calls, regular phone calls, and electronic messaging – which is like texting and email.

Tablets are also used for entertainment, such as watching movies, television shows, listening to music and reading e-books. It is also used for education, self-help information, and legal research.

Are the jail’s tablets connected to the internet?

No, they are not connected to the internet. All the messages, visits and programming goes through a system controlled by the company that provides the tablets, and through the jail. They control what each inmate sees. All messages are carefully screened and not delivered if the sender or the inmate violates jail policy.

How much do the tablets cost to use?

For accessing visits and messages, the tablets are free to us. Each unit has many of them, all provided by the company that has contracted with the jail. Of course, the video visits and messages have a fee and those are paid for by the inmate’s family and friends who use the service.

If inmates are supposedly being punished, why do they get access to tablets?

That’s the question a lot of people ask and don’t fully understand.

The way the jail staff looks at it, is that if they can keep the inmates busy and distracted, it makes it safer for them. 

Tablets also give them a certain power over controller an inmate’s behavior. For example, if an inmate knows that they will lose the privilege of having access to a tablet if they get into a fight or violate another rule or policy, they will be better behaved. 

Tablets are one of the few things that make an inmate feel as though they are free, and they don’t want to lose the privilege of having access to one.

What companies have tablets for jail and inmate use?

CIDNET
City Tele Coin
Gettingout
GTL
Homewav
IC Solutions
Inmate Sales
JailATM
J Pay
NCIC
Oasis
Paytel
Reliance
Securus
Smart Communications

What if an inmate breaks a tablet, do they have to pay for it?

Yes, if an inmate breaks a tablet, then they are responsible for paying for it. The money will come out of their commissary funds, so not only do they lose access to having a tablet as punishment, but they also won’t be able to purchase snacks on commissary.
 

How to Send a Secure Email Message to an Inmate in Covington County

To send a secure email message to an inmate in Covington County Jail follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Covington County, by creating an account.
  • Select Alabama, then select Covington County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Covington County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Covington County Jail check out our Secure Messaging Guide for Covington County.


 

How Do Inmates in Covington County Jail Make Phone Calls?

To receive phone calls from inmates in Covington County, or to assist them in making phone calls to other people, follow these steps:

  • Covington County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Covington County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Covington County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Do You Visit an Inmate in Covington County Jail?

Other than 'at the jail' visits between you and your inmate at Covington County Jail, which is explained and outlined in detail on our Visit Inmate Page, Covington County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Covington County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Covington County Jail
  • Select 'New Purchase'
  • Choose Covington County Jail and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Covington County, can be found on our Visit Inmate Page.

Covington County Jail Phone: 334-428-2640


 

How to Send a Carepack Commissary Package Directly to an Inmate in Covington County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Covington County Jail follow these steps:

  • Go to JailATM, choose Alabama, then choose Covington County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Covington County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Covington County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Covington County Jail check out our Commissary Instructions Page for Covington County.


 

How Do You Send Text or Email Messages to an Inmate in the Covington County Jail?

To send messages to a Covington County inmate follow these instructions:

Since Covington County Jail contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Covington County Jail account.
 
Pay for the Prodigy Inmate Messaging Service at Covington County Jail.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Covington County Jail.
Pay for the JailATM Inmate Messaging Service at Covington County Jail.
- Online,
- Using a Kiosk at Covington County Jail.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Covington County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.


 

How to Deposit Money Online for an Inmate in Covington County

To deposit money online for an inmate in Covington County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Covington County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Alabama, then choose Covington County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Covington County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Covington County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Covington County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Covington County.


 

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