Crenshaw County Jail Inmate Phone & Email

Crenshaw County Jail

Address:
186 Justice Avenue
Luverne, AL 36049

Phone:

334-335-3860

Crenshaw County Jail Inmate Phone Announcement - January 4, 2023

Staff at the Crenshaw County Jail is making it easier to connect with inmates by using a third-party service for phone communication. Using this service, explained below, allows you to purchase phone time for your inmate to either call you or to call other people in their network. If you have any questions call the facility at 334-335-3860.

Crenshaw County Jail inmates are allowed to use the phones for personal use at any time, except during scheduled meals and during evening lockdown which begins after 10:00 PM.

Rules, guidelines and schedules on phone use are listed on this page. Failure to adhere to them will result in your inmate and you losing your phone privileges.

Inmate Sales Inmate Phone Systems

Crenshaw County Jail uses Inmate Sales, also known as Combined Public Communications (CPC) for their inmate phone system.

With Inmate sales you can purchase up to three different types of phone service to be used between you and your inmate.
They are:

  • Direct Pay Accounts - Your inmate can use funds to call one specific phone number designated by you. You control everything.
  • PIN Debit Accounts - Your inmate can make calls to any phone number. They control everything but the funding.
  • Prepaid Calling Cards - Your inmate can call any phone number using the card, but they must have the calling card ID number to make calls.

You can set up your account and purchase the plan you want online or by calling 877-998-5678 and speaking to an agent.
iphone app
Google Play app

How Does an Inmate make a call from Crenshaw County Jail?

Inmates at Crenshaw County Jail cannot receive phone calls from you, but they can make them as long as they have either a prepaid calling card number (which you need to purchase online or over the phone), or they have an account set up for them by you to either be able to call you direct to your phone or to be able to phone anyone they choose. Either Way, you have to fund these accounts.

With Inmate sales you can purchase up to three different types of phone service to be used between you and your inmate.
They are:

  • Direct Pay Accounts - Your inmate can use funds to call one specific phone number designated by you. You control everything.
  • PIN Debit Accounts - Your inmate can make calls to any phone number. They control everything but the funding.
  • Prepaid Calling Cards - Your inmate can call any phone number using the card, but they must have the calling card ID number to make calls.

You can set up your account and purchase the plan you want online or by calling 877-998-5678 and speaking to an agent.

iphone app
Google Play app

Can I Communicate By Email With An Inmate?

  • A growing number of jails now offer email services to inmates and their families.
  • This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.
  • You don't have to deal with envelopes, stamps or the post office.
  • Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.
  • Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.
  • Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.
  • There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.
  • Call 334-335-3860 to see if email services are being offered at the Crenshaw County Jail and if so, how to sign up you and your inmate.

 

Important Tips About Jail Phone Calls

Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Sign up with Securus to connect with your inmate at Crenshaw County Jail by clicking the banner below.

How an Inmate Makes a Phone Call to You or Others from Crenshaw County Jail

To set up a phone account so that your inmate can call you from Crenshaw County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Crenshaw County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How Do Inmates in Crenshaw County Jail Make Phone Calls?

To receive phone calls from inmates in Crenshaw County, or to assist them in making phone calls to other people, follow these steps:

  • Crenshaw County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Crenshaw County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Crenshaw County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send Money to an Inmate in Crenshaw County

To send commissary money to an inmate in Crenshaw County Jail follow these steps:

  • Register with correctpay by creating an account.
  • Select Alabama, then select Crenshaw County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.
  • You can deposit money four ways:
  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Crenshaw County Jail lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Crenshaw County Jail.


 

How to Send Commissary Money to an Inmate in Crenshaw County

To send commissary money to an inmate's account in Crenshaw County Jail follow these steps:

You can deposit money four different ways:

  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Crenshaw County Jail lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Crenshaw County Jail check out our Commissary Instructions Page for Crenshaw County.


 

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