Dallas County Jail Inmate Phone & Email

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Dallas County Jail

Address:
988 Selfield Road
Selma, AL 36703
Phone:
334-874-2585

Dallas County Jail Inmate Phone Announcement - January 4, 2023

Staff at the Dallas County Jail is making it easier to connect with inmates by using a third-party service for phone communication. Using this service, explained below, allows you to purchase phone time for your inmate to either call you or to call other people in their network. If you have any questions call the facility at 334-874-2585.

Dallas County Jail inmates are allowed to use the phones for personal use at any time, except during scheduled meals and during evening lockdown which begins after 10:00 PM.

Rules, guidelines and schedules on phone use are listed on this page. Failure to adhere to them will result in your inmate and you losing your phone privileges.

Inmate Sales Inmate Phone Systems

Dallas County Jail uses Inmate Sales, also known as Combined Public Communications (CPC) for their inmate phone system.

With Inmate sales you can purchase up to three different types of phone service to be used between you and your inmate.
They are:

  • Direct Pay Accounts - Your inmate can use funds to call one specific phone number designated by you. You control everything.
  • PIN Debit Accounts - Your inmate can make calls to any phone number. They control everything but the funding.
  • Prepaid Calling Cards - Your inmate can call any phone number using the card, but they must have the calling card ID number to make calls.

You can set up your account and purchase the plan you want online or by calling 877-998-5678 and speaking to an agent.
iphone app
Google Play app

How Does an Inmate make a call from Dallas County Jail?

Inmates at Dallas County Jail cannot receive phone calls from you, but they can make them as long as they have either a prepaid calling card number (which you need to purchase online or over the phone), or they have an account set up for them by you to either be able to call you direct to your phone or to be able to phone anyone they choose. Either Way, you have to fund these accounts.

With Inmate sales you can purchase up to three different types of phone service to be used between you and your inmate.
They are:

  • Direct Pay Accounts - Your inmate can use funds to call one specific phone number designated by you. You control everything.
  • PIN Debit Accounts - Your inmate can make calls to any phone number. They control everything but the funding.
  • Prepaid Calling Cards - Your inmate can call any phone number using the card, but they must have the calling card ID number to make calls.

You can set up your account and purchase the plan you want online or by calling 877-998-5678 and speaking to an agent.

iphone app
Google Play app

Communicating by Email (Text) with an Inmate

Dallas County Jail uses the services of Inmate Sales to allow text messaging communication between inmates and their friends and family.

Chirping is the product name for inmate texting.  
This product allows inmates to send chirps (texts) to friends and family members.

Here's how it works:

  • First you must register, and then funds are added to the inmate's account. If you want to pay by phone, call 877-998-5678.
  • When an inmate gets the device they may send 5 free automated messages each day for the first three days of possession of the chirping device.  
  • These automated messages will inform the person the inmate Chirped who is sending the Chirps and the facility they are Chirping from.
  • It will then ask them to go to a direct link to the inmate's account on the Inmate Sales website.
  • The website will then instruct them to use a credit card to put money on the inmate's account.  

Cost of Chirping:  

  • Inmates will be charged a monthly service fee of $4.00.  Inbound and Outbound Chirps are $0.10 each.
  • If an inmate has available funds on their chirping device they will be able to chirp any cell phone and that chirp will appear to be a normal text. 
  • If you wish to stop receiving Chirps from an inmate, reply to the Chirp with STOP.

iphone app
Google Play app

 

Important Tips About Jail Phone Calls

If you were unable to find the information you were looking for on this page, call Dallas County Jail at 334-874-2585 and ask their policies on getting phone calls from your inmate.

Many jails and prisons are increasingly restricting the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Go to the official jail website for additional information. 

How to Bail out an Inmate in Dallas County

To Bail out or Post Bond for an Inmate in Dallas County Jail follow these steps:

For complete Instructions on How to Bail or Bond an Inmate in Dallas County Jail, check out our Inmate Bail page.

 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Dallas County Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Dallas County Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Dallas County Jail may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Dallas County Jail inmate's account for communication services, check out our Send Money page.

 

How to Send a Secure Email Message to an Inmate in Dallas County

To send a secure email message to an inmate in Dallas County Jail follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Dallas County, by creating an account.
  • Select Alabama, then select Dallas County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Dallas County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps
iphone app
Google Play app

For all information on how to Text/Email an Inmate in Dallas County Jail check out our Secure Messaging Guide for Dallas County.

 

How Do Inmates in Dallas County Jail Make Phone Calls?

To receive phone calls from inmates in Dallas County, or to assist them in making phone calls to other people, follow these steps:

  • Dallas County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678. 
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Dallas County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Dallas County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

 

How Do You Visit an Inmate in Dallas County Jail?

Other than 'at the jail' visits between you and your inmate at Dallas County Jail, which is explained and outlined in detail on our Visit Inmate Page, Dallas County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Dallas County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Dallas County Jail
  • Select 'New Purchase'
  • Choose Dallas County Jail and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Dallas County, can be found on our Visit Inmate Page.

Dallas County Jail Phone: 334-874-2585

 

How to Send a Carepack Commissary Package Directly to an Inmate in Dallas County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Dallas County Jail follow these steps:

  • Go to JailATM, choose Alabama, then choose Dallas County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Dallas County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Dallas County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Dallas County Jail check out our Commissary Instructions Page for Dallas County.

 

How to Deposit Money Online for an Inmate in Dallas County

To deposit money online for an inmate in Dallas County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Dallas County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Alabama, then choose Dallas County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Dallas County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Dallas County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Dallas County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Dallas County.

 

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