Lauderdale County Jail Remote Inmate Video Visits

How Do You Visit an Inmate in Lauderdale County Jail?

To visit an inmate in Lauderdale County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Lauderdale County remote video inmate visitation can be done using the services of GettingOut. 

There are three ways to remotely visit your inmate in Lauderdale County Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Lauderdale County follow these steps:
1.  Start by confirming that Lauderdale County Jail's Video Visitation is working correctly by looking up Lauderdale County here.
2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Lauderdale County Jail, and then the inmate you wish to communicate with.

Other Lauderdale County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Lauderdale County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Lauderdale County, can be found on our Visit Inmate Page.

Lauderdale County Jail Phone: 256-760-5771

How to Send a Carepack Commissary Package Directly to an Inmate in Lauderdale County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Lauderdale County Jail follow these steps:

• Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
• 
• Select Alabama, then Lauderdale County Jail, and then the inmate you wish to purchase commissary items for.
• Select the "Purchase Commissary Items" option.
• Follow the prompts on screen to purchase items for an inmate.
• Maximum spend is $125.00.

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Lauderdale County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Lauderdale County.

How to Send a Carepack Commissary Package Directly to an Inmate in Lauderdale County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Lauderdale County Jail follow these steps:

• Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
• 
• Select Alabama, then Lauderdale County Jail, and then the inmate you wish to purchase commissary items for.
• Select the "Purchase Commissary Items" option.
• Follow the prompts on screen to purchase items for an inmate.
• Maximum spend is $125.00.
• NOTE: Lauderdale County Jail may at times only allow online deposits for your inmate to purchase their own commissary locally. 

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Lauderdale County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Lauderdale County.

How Do You Communicate with an Inmate in the Lauderdale County Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Lauderdale County Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Lauderdale County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

Lauderdale County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Lauderdale County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Lauderdale County Jail:
Inmate's first and last name
c/o Lauderdale County Detention Center
Post Office Box 1710
Florence, AL 35631

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

How Inmates Can Use a Tablet to Access Services at Lauderdale County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Lauderdale County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

How to Communicate with an Lauderdale County Jail Inmate by Mail and by Email

To mail or email an inmate in Lauderdale County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Lauderdale County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Lauderdale County Jail has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Lauderdale County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Lauderdale County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Lauderdale County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

How to Send a Secure Email Message to an Inmate in Lauderdale County

To send a secure email message to an inmate in Lauderdale County Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Alabama, then select Lauderdale County Jail, and then the inmate you want to send your message to.
• Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
• NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Lauderdale County Jail check out our Secure Messaging Guide for Lauderdale County.