When mailing a letter or postcard to an inmate, please address your mail as follows:
Inmates Name
c/o Navajo County Jail
P.O. Box 668
Holbrook, Arizona 86025
All mail sent to an inmate at the Navajo County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
Main Phone: 928-524-4450
The information below provides complete instructions regarding the Navajo County Jail Inmate Mail Policies, Mail Instructions, what type of mail is NOT allowed, Rules for Mailing letters, photos, postcards, emailing an inmate, magazines, newspapers, books and packages to Navajo County Jail in Holbrook, Arizona.
Follow these instructions exactly to help ensure that your inmate receives his/her mail and not have it thrown away.
The Navajo County Jail has a zero-tolerance policy regarding mail violations.
All inmates of the Navajo County Adult Detention Center may send and receive correspondence through the US Mail.
No mail, notes, or photographs may be “dropped off” at the detention facility for inmates. All such materials must be sent through the mail.
All mail, except for Legal Mail, shall be afforded no expectation of privacy and may be read and inspected for contraband outside the presence of the inmate.
Inmates’ personal correspondence with persons in the free world provides a means of introducing contraband into the facility and conspiring to jeopardize security, safety, order and other legitimate NCSO-Jail interests.
Mail may be used as evidence in criminal, civil or administrative trials or hearings.
Monies received by mail must be in the form of a cashier’s check or money order. Personal checks and cash will not be accepted, and if received, will be confiscated and placed in your personal property until your release or returned to the sender.
Outgoing mail will not be sent if the envelope has any drawings or unauthorized writing on it.
Mail must have the full mailing address and return address with inmate’s full name.
Envelopes with additional writing or drawings will be confiscated and placed in your property.
INCOMING MAIL:
All incoming mail is opened and inspected for contraband, monies, and prohibited items. No pictures larger than 5x7 are allowed.
No pictures with instant backing or sticky back such as Polaroid, no plastic photos, photo albums, frames, nude photos, explicit sexual pictures, or gang related pictures are permitted.
Computer printouts are allowed to be mailed into the jail. Inmates can receive no more than ten (10) pages per week.
NO blank sheets of paper, envelopes, stamps, address labels, magazine or newspaper clippings, ribbon, string, laminated cards, musical cards, or cards larger than 5”X 7”, staples, paperclips, scotch or masking tape, glitter, confetti, glue, marker, gel, oil, or paint.
Printouts depicting criminal activity, nudity, or gang activity are not allowed.
Confiscated mail will be placed in your intake property and held until your release.
OUTGOING PERSONAL MAIL:
Outgoing mail must be unsealed, have your full name, the detention facility’s name, and return address in the upper left-hand corner of the envelope.
The receiver’s name and address must be on the front center of the envelope.
Outgoing mail is given to the POD Officer.
Envelopes will not be accepted if they have drawings on them.
Outgoing mail will be inspected and any mail containing contraband will be confiscated, the inmate will be issued disciplinary, and the items confiscated and disposed of.
Contraband may be any item that is not paper that’s placed inside of the envelope.
Examples of contraband are NCSO ID band, home-made arts and crafts from county materials and/or commissary wrappers, etc.….
LEGAL MAIL:
Legal Mail is any written correspondence with inmates’ Attorney of record, the Courts, Judges, Clerk of the Court, or Legal-Aid services.
Mail will be clearly labelled legal mail or legal document on the envelope.
INCOMING LEGAL MAIL:
All incoming legal mail will be documented on an incoming legal mail log.
The inmate must show valid identification to detention staff by their issued NCSO ID band and sign for the legal mail on the incoming legal mail log.
The legal mail will be opened by detention staff in the presence of the inmate after they sign for it.
Incoming legal mail is opened in the inmate’s presence for the purpose of ensuring that contraband is not being brought into the facility.
Contraband will be confiscated by detention staff.
Confiscated mail will be placed in the inmate's intake property and held until their release.
OUTGOING LEGAL MAIL:
Outgoing legal mail must have the inmate's full name, the detention facility’s name, and return address in the upper left-hand corner of the envelope.
The receiver’s name, legal mail, and address and/or department must be on the front center of the envelope.
All outgoing legal mail will be documented.
All outgoing legal mail shall not be sealed until inspected by detention staff.
Outgoing legal mail will be unsealed and given to the POD Officer to inspect for contraband.
After the legal mail is inspected the inmate will seal the envelope in the presence of and given to the POD Officer.
Contraband will be confiscated by detention staff, disciplinary will be issued to the inmate, and the contraband will be disposed of.
There is no limitation on the amount of legal mail sent or received.
Legal mail routed through the U.S. Mail system is subject to postage costs at the expense of the sender.
PROHIBITED MAIL:
Mail that contains pictures that depict or display sexual activity or nudity, threats of physical harm, criminal activity, blackmail, extortion, escape plans, coded or sensational information, contraband, or anything in violation of state or federal law or facility rules will be confiscated.
If jail administration deems it necessary to declare a piece of mail prohibited and have it confiscated, the writer or receiver (inmate) will receive a receipt explaining the reason for the confiscation.
The confiscated material will be forwarded to the proper authorities based on the content of the letter.
The following items are not accepted:
Address labels, blank paper, blank cards, blank envelopes, blank postcards, stamps, ink pens, musical cards, plastic or laminated item(s), handmade cards that have glue, tape string, paint, marker (including letters written in marker), glitter, confetti, dried flowers, lipstick, and/or perfume.
Books:
Paperback books may be mailed to the jail but must be like new with both covers and no larger than 6”X 8”.
Inmates are only allowed to receive one book. If multiple books are received, the inmate will be allowed to choose one book and the rest will be donated to the jail library.
If a Bible is received along with other paperback books, the inmate may receive the Bible and one of the books.
Puzzle books or crossword puzzle books will be accepted but will be treated with the same limitations of the paperback books.
NO writing will be accepted in either paperback or puzzle books.
By law, every inmate is entitled to receive mail delivered through the United State Postal Service. While for years, this mail was always delivered in the form of a letter or a postcard from friends and loved ones directly to the inmate, the definition of inmate mail has changed a bit.
Inmate mail can be:
• A letter in an envelope,
• A postcard,
• A greeting card, or
• A digital letter
Because of security and contraband concerns, mainly the paper and envelope that a letter is written on or enclosed in, being soaked in a liquid form of drugs, many jails are increasingly limiting the type of mail inmates can get.
Some still allow regular mail in an envelope with a stamp, but many now have the letter sent to a third-party that opens the letter, scans it and the envelope into a computer, emails the letter to the jail where they print it out, giving the photocopies to the inmate, or they send it to a computer kiosk or tablet digitally that the inmate can access.
Others only allow postcards, specifically the white, pre-stamped postcards that you can purchase from the post office.
When greeting cards are allowed, they can’t be cards with glitter, music or other do-dads. They can only be plain paper cards.
Some jails, in fact most, require that mail be written or typed with only black or blue ink. Some allow black pencils to be used.
None allow crayons, markers, lipstick prints, etc.
All require white envelopes, white paper or lined paper such as from a pad. Very few allow paper that is card stock. It must be plain white, 20-lb. printer paper.
To see the inmate mail policies for Navajo County Jail check out the inmate mail details above or call the jail at 928-524-4450 for specific information.
There are five different types of addresses for every jail:
1. The physical address of the jail
2. The mailing address for an inmate’s personal mail
3. The mailing address for the inmate’s legal mail
4. The mailing address for the jail’s administrative staff
5. The mailing address for sending money to the inmate’s trust or commissary fund
Visit the Inmate Money page for this information
In general, the only three addresses that friends and family of inmates need to be concerned about are:
• The inmate address for personal mail.
• The address for sending money orders to the inmate’s commissary account.
Visit the Inmate Money page for this information.
• The physical address of the jail.
Because this section is about mailing an inmate, the address for mailing an inmate is:
Inmates Name
c/o Navajo County Jail
P.O. Box 668
Holbrook, Arizona 86025
or
Inmate's Full Name
Inmate ID#
Navajo County Jail
100 Code Talkers Drive
Holbrook, AZ 86025
If the red address is visible, then use that address, as that is the new address the jail is using for an inmate's personal mail to combat contraband entering the facility.
To mail a letter to an inmate in the Navajo County Jail, first completely read all the mail policies and guidelines that are on this page. Also read any updated mail guidelines that are on the official page for facility. If you still have questions, then call the jail at 928-524-4450 and ask specifics.
It is important to understand that if even one thing is done incorrectly when sending a letter to the jail, even if everything else is done correctly, then your letter will not be delivered to the inmate. In fact, even though the jail claims they will mail your letter back to you so that you will know it was not delivered, there is always the chance it will be disposed of.
So here you are at home, wondering why your inmate is not responding to your letter, when in fact, they may not have even received it.
All mail to the inmate must be addressed as follows:
A full return address, which includes your full name and full address. Without this the mail will not be delivered to the inmate.
A complete address to the inmate, including:
Full Name (name that they were booked under)
Inmate ID# (booking #, SO #, etc.)
Inmate’s Housing location (if you know it)
Navajo County Jail
Mailing Address
City, State, Zip code
Inmates Name
c/o Navajo County Jail
P.O. Box 668
Holbrook, Arizona 86025
A letter that is not addressed completely may not get delivered. Keep in mind that often there is more than one inmate in a jail with the same name. You certainly don’t want the wrong inmate getting your private mail, do you?
Sometimes. There are some jails that will deliver you a notification that a letter which was intended for you was returned because it was either improperly addressed, did not have return address, contained contraband of some sort, had things written in it that were against mail and jail policies, or were sent by someone you were not allowed contact with such as co-defendant or someone the court had forbidden contact with such as a spouse in a domestic violence case.
Most of the time though, the letter is either returned or destroyed, and if there are illegal substances in the letter, it will be turned over to the Navajo County Sheriff or District Attorney for possible criminal investigation and/or indictment.
Generally nothing but a letter, printouts from a computer printer or photographs can be sent to an inmate in the mail. If there is anything else enclosed, the entire letter and the contents will be returned to you or destroyed.
There are a few exceptions to this, such as several county jails in New York, including the infamous Riker’s Island. Riker’s allows all kinds of things to be mailed to an inmate, including a box of items every month.
Every jail has their own policy regarding allowing inmates to receive photographs in the mail, if at all. For Navajo County Jail’s policy, review the information on this page.
In general, most jails allow an inmate to have anywhere from four to six photographs in their possession at any one time. These cannot be polaroids, and the photos cannot be construed as even mildly sexual (such as a woman or child in a bathing suit), gang related, drug related or violent.
Some jails allow only photocopied photos.
Some jails only allow photos that are sent digitally and must remain digital.
There are only a few jails that do not allow any photos of any kind.
If you are still uncertain as the policy regarding photographs at this facility, call them at 928-524-4450.
Most jails allow newspapers, magazines and books to be sent to an inmate, if they come directly from the publisher, such as directly from the newspaper or magazine themselves, or from the specific book publisher or trusted mail order source such as Amazon or Barnes and Noble.
There is often a limit of the quantity of books and magazines an inmate can either receive at one time, receive each month, or have in their possession at any one time.
Hardcover books, or books with wire spiral binders are never allowed.
Any publications that portray or discuss violence, sex, gang activity, drugs, jail escapes or anything else against jail policies are not allowed and will be returned.
The policy of the Navajo County Jail should be detailed on this page. However, if it is not, then call the jail at 928-524-4450 and ask.
Keep in mind that the address the publications should be mailed to is not always the mailing address of where the inmate gets their regular mail, the mail that is scanned and forwarded digitally to them.
The mailing address for publications is:
Inmates Name
c/o Navajo County Jail
P.O. Box 668
Holbrook, Arizona 86025
or
Inmate's Full Name
Inmate ID#
Navajo County Jail
100 Code Talkers Drive
Holbrook, AZ 86025
Use the address in red if it is visible to you.
NOTE: There are a few New York jails that allow publications to be sent directly to them as opposed to having it sent through the publisher. One of the most notable exceptions is Riker’s Island in New York City.
There is no limit to how often you can send letters or cards to an inmate. You are only limited to the types of letters and cards that you can send, considering Navajo County Jail’s policies, which are outlined on this page.
An inmate can mail letters as often as they like. There is no limit to the number of letters that an inmate can write and send. They are only limited by the number of stamps they can afford to purchase through commissary, and the amount of commissary spend that the Navajo County Jail allows.
Contraband is defined as anything that the jail does not allow to be mailed to an inmate, which is just about everything. The list would fill ten sets of encyclopedias.
It easier to say what is allowed to be sent through the mail:
• When allowed, a certain number of photographs.
• When allowed, newspapers, magazines and books, if they are sent from a publisher.
• When allowed, a care package of snacks, hygiene products or clothing from a commissary company that has contracted with the jail.
Some jails allow printouts of photographs and information to be sent to an inmate through the mail. Refer to the mail policy on this page or by calling the jail directly at 928-524-4450.
Many jails contract with companies that send food, hygiene products and/or clothing to inmates. These can be purchased and sent by friends and family on a weekly or monthly basis.
You can only send items from the one that your jail has a contract with.
Check this page, the Money Page or the Commissary Page for further information, or call the jail at 928-524-4450 to see which one that the Navajo County Jail works with.
Here are the commissary package companies, in alphabetical order, that provide this service to jails in the United States:
Access Securepak
Care A Cell
Commissary order
Correct Pay
Express Account
icare
Inmate Canteen
Jail ATM
Jail Pack Store (McDaniel Supply)
My Care Pack
Oasis (jailcanteen)
Prodigy Solutions
Tiger
Union Supply Direct
The only gifts you can send an inmate must come from one of the stores above, and Navajo County Jail must contract with them.
If the item that you send an inmate is illegal, then you and/or your inmate can get in trouble, otherwise if it is not illegal, it will just be destroyed or in some cases, returned to you.
Note that if you continue to send items that are considered contraband, some of your communication privileges with your inmate, such as visitation or phone calls, may be suspended.
No, you cannot send postage stamps. Stamps must be purchased by the inmate through commissary. You can send them the money for stamps, but not the stamps.
Stamps can be purchased in the jail commissary be the inmate.
Yes. If an inmate is indigent, the jail will provide them 2-3 stamps, and an equal amount of envelopes and stationery each week.
Yes. If you send the inmate drugs, a weapon or anything illegal, it will be turned over to the Navajo County Sheriff or District Attorney and it is most likely that you will be prosecuted.
Emailing with an Inmate
Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.
Viewing Texts and Sending Replies:
Each text message sent to the inmate is converted to an email prior to delivery. The resident will view your text message just like he or she would view an email (for instance, on a kiosk within the housing unit); however, the resident will be alerted that the message came in as a text. The resident’s reply is converted back to a text message after sending, and delivered to your cell phone. Everything you send and receive will be viewed by the Navajo County Jail first.
Emails:
After you sign up for the SMS Texting Program, all of the inmate's emails and other electronic messages are delivered to your cell phone as a text message – you will no longer receive emails from the resident. You can still send an email to the resident after you sign up for the SMS Texting Program. However, the resident’s reply comes back to you as a text message. You can access your messaging account on the JailATM website to see a full record of all electronic messages sent and received.
Cost:
Once you sign up, the fees will be outlined and are subject to change, however Navajo County Jail typically charges $1.00 per text message sent and received.
How to address your Inmate's Postcard or Envelope
Inmates Name
c/o Navajo County Jail
P.O. Box 668
Holbrook, Arizona 86025
All mail sent to an inmate at the Navajo County Jail must include the senders name and mailing address in the top left corner of the envelope or postcard.
Failure to include your return address will most likely result in your mail NOT being delivered and discarded.
POLICIES REGARDING MAILING PHOTOS TO Navajo County Jail
No pictures larger than 5x7 are allowed.
Maximum of five (5) photos per Inmate.
Polaroid Photos are prohibited.
Photos (or drawing) of weapons are prohibited.
Photos (or drawings) of drugs, the consuming of drugs or alcohol is prohibited.
Photos (or drawings) of lewd behavior or people exhibiting too much skin is prohibited.
Important Mail Tips
Mail is always scanned and inspected for contraband, obscenity and other rule infractions.
Assume that everything you write will be read by jail staff and can and will be used against you or your inmate in court.
Never write anything about the inmate's court case you wouldn't want read aloud in court.
Mail is considered by the jail to be a privilege. Any violations of the mail policies can result in the inmate's mail privileges being suspended.
The introduction of contraband by you into the jail through the mail could result in criminal charges being filed against both you and the inmate.
Inmate Sales also handles inmate phone systems, video visitations, email and texting (they call it chirping) and digital letters.
The tablets can be rented on a monthly basis (or are given to the inmate use for a limited time) and while not directly connected to the internet, the inmates can use them for the following activities:
Here's how it works:
Questions:
To send a secure email message to an inmate in Navajo County Jail follow these steps:
- Chirping is the product name for inmate texting.
- This product allows Navajo County inmates to send chirps (texts) to friends and family members.
- Inmates will be charged a monthly service fee of $4.00.
- Inbound and Outbound Chirps are $0.10 each.
Inmate Sales Apps
iphone app
Google Play app
For all information on how to Text/Email an Inmate in Navajo County Jail check out our Secure Messaging Guide for Navajo County.
Using Jail ATM Digital Messaging with an Inmate at Navajo County Jail - Sending and Receiving Messages.
How It Works:
Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.
To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.
To receive phone calls from inmates in Navajo County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Navajo County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
To visit an inmate in Navajo County follow these steps:
For full instructions on all the benefits of using JailATM to visit a Navajo County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Navajo County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Navajo County Jail check out our Commissary Instructions Page for Navajo County.
To deposit money online for an inmate in Navajo County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in Navajo County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Navajo County.
