Ajo District Jail Inmate Visitation

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Ajo District Jail

Address:
1249 West Ajo Well Road
Ajo, AZ 85321
Phone:
520-387-8511

VISITATION HOURS

Monday through Friday:

7:30 am - 11:00 am, 12:00 pm- 6:00 pm

Saturday and Sunday:

8:30 am - 11:00 am and 12:00 pm – 6:00 pm

Visitation is not available on Federal Holidays.

Both on-site and remote visitors will have to schedule their visits at least one to seven days in advance.

Visitations will be scheduled on a first come, first serve basis. We no longer accept same day walk-in visits. 

All visitations are conducted via video.  

VISITATION COSTS

Visits can be purchased as follows:

On-site Visit           

  • 1 FREE Visist for 30 minutes per inmate, per week 
  • Additional 30 minutes for $9.00 per inmate, per day

Remote (Online)

  • Remote visits are $0.25 per minute.
  • Visits are 15 minutes.

IMPORTANT INFORMATION

All on-site visitors are to report to the Main Jail Front Desk, located at 1270 W. Silverlake Road, Tucson, AZ 

All on-site visitors must report to the Main Jail Front Desk at least 15 minutes prior to the scheduled visitation time.

All on-site visitors must have valid photo identification with date of birth and current address:

  • current driver's license,
  • DES ID card,
  • Arizona ID card,
  • Military ID,
  • Passport,
  • Travel Visa,
  • U.S. B1/B2 Visa and Border Crossing card,
  • Resident Alien card or Work permit.
  • Check cashing cards will not be accepted.

All visits will start and end at the scheduled times, regardless of arrival time.

Late arrival of 15 minutes or more will result in the cancellation of the visit.

Each inmate is allowed one 30 minute visit per calendar week.

Four visitors including children are allowed to visit the inmate during a visit.

All visitation is subject to unforeseen lock-down and other situations which may postpone or cancel all visitation.

Inmates who are on disciplinary lockdown are not permitted visitation.

There is no charge for lockers. You will be asked to properly secure your belongings prior to starting your visit.

Juvenile inmates cannot receive visits until after 4:30 p.m. Monday through Friday, but are allowed visits during regular hours on Saturday and Sunday.

LONG DISTANCE VISITORS

Special visits may be arranged, at the jail's convenience for family and friends who live outside a 100 mile radius of the jail and are only in town for a limited time.

These special visits are scheduled on a one-time basis and cannot be used as an additional visit.

The best way to request a special visit is to schedule a normal visit for the date and time you would like your visit to take place.

After you scheduled your visit, call the Jail Visits Hotline at (520)351-8114 and request that your scheduled visit be extended.

Please make sure you leave your full name, the date and time of the scheduled visit, the confirmation number, and a phone number you can be reached at.

Someone will call you back to assist you. 

Visitation - 'At Jail' and Remote Video Visits

Ajo District Jail uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:
1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Ajo District Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Ajo District Jail.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

Visitation Options, Hours, Schedules & Rules

Visitation times and schedules for remote visitation with an inmate at Ajo District Jail with GettingOut are available to you after logging in and selecting the inmate you wish to visit with.

* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:

  • Whether or not there are restrictions in place due to COVID or other factors such as security issues.
  • The day of the week.
  • Where the inmate is housed.
  • The inmate's sex.
  • Whether or not it is a Holiday.

* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Ajo District Jail may allow you an extended visitation. Call 520-387-8511 to ask for special consideration.
* Call 520-387-8511 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.

Visitation Approval for Ajo District Jail

Ajo District Jail requires all visitors to fill out an application prior to your visiting an inmate.

  • Carefully fill out the application. Incomplete paperwork is cause for denial.
  • Honesty, especially regarding past criminal convictions, probation etc., is important. These things will most likely show up on the background check – which if lied about on the application, will cause visits to be denied.
  • GettingOut requires detailed verification before allowing you to use their services.

At Home Video Visitation

Video visits allow your visit to take place in the privacy of your own home. Some family members 'take their inmate with them' to church, the park, the doctor or anywhere else simply by signing in and bringing the device along. Video visits save you from having to get your children ready, drive to the jail, wait in long lines and go through security checkpoints just to see the inmate.

Ajo District Jail uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:
1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Find your Inmate's Facility here.
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **Note** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Ajo District Jail.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

Who can Visit an Inmate at Ajo District Jail

Who can Visit an Inmate at the Ajo District Jail?

  • Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in Ajo District Jail.
  • Visitation applicants in in Pima County must sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail.
  • Children under age 18 must be accompanied by the parent or legal guardian.
  • Call 520-387-8511 to ask specific questions about this policy or click here for any updates to this policy.
  • It is likely that the Ajo District Jail will deny visitation to anyone with a past felony conviction regardless of probation/parole status. Call 520-387-8511 prior to arriving for the specific jail guideline regarding your legal status.
  • If you are a co-defendant with the inmate in a pending case, your visit will be denied.
  • If you and the inmate are under a court order to have no contact with each other, your visit will be denied.
  • The Ajo District Jail reserves the right to deny any person the right to enter the jail it chooses and for any reason.

NOTE: GettingOut, the Ajo District Jail visitation service, will need to verify that you say who you claim to be prior to giving you permission to use their services online or at the jail lobby kiosk. This will require uploading your driver's license or other state issued ID.

Ajo District Jail Visitation Dress Code

The Ajo District Jail staff will turn anyone away who is not dressed appropriately for a visit.

  • Remote Visits are monitored by the jail.
  • If you are dressed inappropriately your visit will be shut off.
  • The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 

General Clothing Do's & Don'ts for Remote Visitation
* Wear clothes that are not revealing.
* Don't wear see-through material.
* Have all undergarments covered (males and females) and avoid a lot of cleavage.
* Shorts and skirts should reach mid-thigh.
* Sleeves should be at least half-way to your elbow.
* The following types of clothing are also prohibited:
* Clothing promoting gang affiliation.
* Anything displaying drugs, weapons or profanity.
* Clothing depicting anything obscene.

Visitation Tips and Guidelines

All Ajo District Jail visits are conducted in person behind plexi-glass or on a televised screen from another location using Remote Video Visitation.

  • If the visit takes place at Ajo District Jail, all children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.
  • Leave all personal belongings, except for your state ID in your vehicle or in a locker (if one is provided).
  • Children must be monitored at all times or jail staff will end the visit early.

Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Ajo District Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon. Due to drug smuggling, not all inmates are even allowed to receive mail in envelopes, as only certain types of postcards are allowed.

For complete information on mail policies and addresses, check out our Inmate Mail page.

 

How Do You Communicate with an Inmate in the Ajo District Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Ajo District Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Ajo District Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

 

How to Arrange Video Visitation with Ajo District Jail Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select Ajo District Jail
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Ajo District Jail, check out our Visit Inmate Page.

 

How Inmates Can Use a Tablet to Access Services at Ajo District Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Ajo District Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

 

How to Communicate with an Ajo District Jail Inmate by Mail and by Email

To mail or email an inmate in Pima County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Ajo District Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Ajo District Jail has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Ajo District Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Pima County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Pima County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

 

How Do You Visit an Inmate in Ajo District Jail?

To visit an inmate in Pima County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Pima County remote video inmate visitation can be done using the services of GettingOut. 

There are three ways to remotely visit your inmate in Ajo District Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Pima County follow these steps:
1.  Start by confirming that Ajo District Jail's Video Visitation is working correctly by looking up Pima County here.
2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Ajo District Jail, and then the inmate you wish to communicate with.

Other Pima County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Ajo District Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Pima County, can be found on our Visit Inmate Page.

Ajo District Jail Phone: 520-387-8511

 

How to Deposit Money into an Inmate's Account in Ajo District Jail

To deposit money into the account of an inmate in Pima County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select Arizona.
  • Select Ajo District Jail
  • Enter the Inmate ID of your inmate.  This can be found by calling 520-387-8511 or by looking up the inmate's name in the Inmate Search link.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Ajo District Jail.  To do this you need the Inmate's ID Number and the Facility Locator Number for Pima County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.

 

How to Send a Carepack Commissary Package Directly to an Inmate in Pima County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Ajo District Jail follow these steps:

  • Select Arizona, then select Ajo District Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Pima County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Pima County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Ajo District Jail check out our Commissary Instructions Page for Pima County.

 

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Pima County Jail - Ajo, AZ
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Pima County Jail - Ajo, AZ