Greene County Jail Inmate Mail

Greene County Jail Inmate Mail

When mailing a letter or postcard to an inmate, please address your mail as follows:

Inmate's First and Last Name
Inmate'a first and last name
c/o Greene County Jail
1809 North Rocking Chair Rd.
Paragould, AR 72450
Phone: 870-239-6334

All mail sent to an inmate at the Greene County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.

The information below provides complete instructions regarding:

  • Greene County Jail Inmate Mail Policies,
  • Mail Instructions,
  • What type of mail is NOT allowed,
  • Rules for Mailing Letters and Photos and Postcards
  • Emailing an inmate,
  • Policies for Sending Magazines, Newspapers, Books and Packages to Greene County Jail in Paragould, Arkansas.

Follow these instructions exactly to help ensure that your inmate receives his/her mail and not have it thrown away.
The Greene County Jail has a zero-tolerance policy regarding mail violations.

TextBehind Digital & Letter Writing Service


TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works:
1.    All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Greene County Jail Arkansas
(note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

2.    If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3.    An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will  use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4.    All digital files are then forwarded to the offender’s assigned prison.
5.    The jail or prison's mailroom staff print approved pages and then delivers them to the inmate.

IMPORTANT NOTES:

  • TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy. 
  • Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them. 
  • There is NO guarantee that Greene County Jail will cooperate and process TextBehind 'mail', and then deliver it to your inmate. Only when jails enroll directly with TextBehind, is your inmate most likely to get your TextBhind communications.

Here’s what happens when TextBehind receives a letter from an inmate:

  • Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
  • Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon. 

YOU NEED TO KNOW THIS...

  • Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
  • The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps. 
  • All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
  • After the shipments, TextBehind has no control over the process.
  • The delivery of your letters depends on couriers and prison staff taking the necessary action, and on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts
TextBehind Volume Discount packages
** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Greene County Jail Arkansas (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

RATES (subject to change):


TextBehind is a digital texting and letter writing service used by jail and prison inmates and inmate’s friends and families all across America. Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters replaced the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

Type of Mail Allowed for Greene County Jail

Postcards

The Greene County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes

The Greene County Jail may also allow regular postcards and envelopes to be mailed to inmates as well, however more and more jails are no longer allowing envelopes due to concern about paper being dipped into liquefied drugs like methamphetamines and cocaine and then mailed into secure facilities.

To confirm that the Greene County Jail still allows letters in envelopes call 870-239-6334 or view the Inmate Mail Instructions by going here.

Newspapers

Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines

News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books

Most jails allow books to be mailed directly to the jail from a reputable source such as amazon.com or barnesandnoble.com. You can order them directly from your computer and have them shipped to the inmate at the address above.

Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Greene County Jail standards will be disposed of.

Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

To confirm that the Greene County Jail continues to allow books to be mailed by a third party publisher or bookseller, call 870-239-6334.

Care Packages

You can send Commissary Packages purchased online from Tiger Commissary

Emailing an Inmate in Greene County Jail using Prodigy / Jail ATM Secure Messaging

Since Greene County Jail contracts with JailATMProdigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling this jail's account.


Depending on the facility, inmates can either view messages from you by:

  • Viewing it on a device at the jail,
  • Viewing it on a Kiosk in their unit,
  • Print it out, and/or
  • Respond electronically.

Pay for the Prodigy Inmate Messaging Service at Greene County Jail.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Greene County Jail.
Pay for the JailATM Inmate Messaging Service at Greene County Jail.
- Online,
- Using a Kiosk at Greene County Jail.
- Over the phone by calling 877-810-0914.

How much does it cost to send and receive messages?
Rates to send messages vary and are subject to change.
The typical cost is $1.00 per message, plus $1.00 per photo and $3.00 per 30 second video when available.
Step 1 - Sign in or create an account to find your facility.
Step 2 - Fund Account

NOTE: By turning on messaging, you will fund your account with $5.00 and authorize Prodigy / Jail ATM to charge your payment method for the same amount if you send a message or receive a collect message and do not have enough money.

How to address your Inmate's Postcard or Envelope

Inmate's First and Last Name
Inmate'a first and last name
c/o Greene County Jail
1809 North Rocking Chair Rd.
Paragould, AR 72450

All mail sent to an inmate at the Greene County Jail must include the senders name and mailing address in the top left corner of the envelope or postcard.
Failure to include your return address will most likely result in your mail NOT being delivered and discarded.
To confirm the mailing address and/or any new policies regarding inmate mail call 870-239-6334 or check the most recent updates on the jail's website by going here.

Mailed Items NOT Allowed

If your inmate is mailed anything other than a letter or postcard (or sometimes) greeting cards it won't get through.
However as stated above, because of the increased smuggling of drugs, more and more jails are only allowing pre-stamped or metered, solid color or white postcards to be received by inmates, or even using a third-party service that scans the letters and delivers paper or digital copies.
Examples of prohibited items include:

  • Stamps and stickers.
  • Musical greeting cards.
  • Altered mail such as perfumed or lipstick covered.
  • Paper with any type of stains such as grease.
  • News clippings.
  • Crayon, felt tip or hand painted drawings.

Call 870-239-6334 or click here for a complete list of prohibited items.

POLICIES REGARDING MAILING PHOTOS TO Greene County Jail

Photos should not exceed 4 inches high x 6 inches wide.
Send no more than five photos at one time.
Polaroid Photos are prohibited.
Photos of weapons are prohibited.
Photos of drugs, the consuming of drugs or alcohol is prohibited.
Photos of lewd behavior or people exhibiting too much skin is prohibited.
Call 870-239-6334 or check the most recent policies regarding inmate photos on the jail's website by going here.

Important Mail Tips

Mail is always scanned and inspected for contraband, obscenity and other rule infractions.
Assume that everything you write will be read by jail staff and can and will be used against you or your inmate in court.  
Never write anything about the inmate's court case you wouldn't want read aloud in court.
Mail is considered by the jail to be a privilege. Any violations of the mail policies can result in the inmate's mail privileges being suspended.
The introduction of contraband by you into the jail through the mail could result in criminal charges being filed against both you and the inmate.
Click here to view contact information for the Greene County Jail.

How an Inmate Makes a Phone Call to You or Others from Greene County Jail

To set up a phone account so that your inmate can call you from Greene County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Greene County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How Do Inmates in Greene County Jail Make Phone Calls?

To receive phone calls from inmates in Greene County, or to assist them in making phone calls from jail to other people, follow these steps:

  • Greene County Jail uses the services of Correct Solutions Group.
  • Register with them online or call them at 877-618-3516
  • Services for Greene County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards for your inmate or depositing money into an inmate's commissary account..

For all the information regarding phone calls with Greene County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to visit an inmate in Greene County Arkansas using Remote Video Visitation 

To visit an inmate in Greene County follow these steps:

  • In addition to visiting inmates at the jail, Greene County Jail uses a video visitation service called JailATM.
  • In order to visit with your inmate online or at the Greene County Jail Video Kiosk, you must first register with JailATM.
  • Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
  • Note: While JailATM also offers the following inmate services, Greene County Jail may or may not allow all of them. Check on the JailATM website to confirm.
  • Services available through JailATM are subject to change with no notice.
    1.  You Can Send Money
         Greene County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the Greene County Jail lobby.
    2.  You Can Send Gift Packs
         Greene County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to your inmate. Check the JailATM website to see if they allow these to be sent to your inmate.
    3.  You Can Email Inmate
         Greene County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
  • Customer Support: 877-810-0914.

For full instructions on all the benefits of using JailATM to visit a Greene County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in Greene County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Greene County Jail follow these steps:

  • Go to JailATM, choose Arkansas, then choose Greene County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Greene County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Greene County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Greene County Jail check out our Commissary Instructions Page for Greene County.


 

How Do You Send Text or Email Messages to an Inmate in the Greene County Jail?

To send messages to a Greene County inmate follow these instructions:

Since Greene County Jail contracts with JailATMProdigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Greene County Jail account.
 

Pay for the Prodigy Inmate Messaging Service at Greene County Jail.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Greene County Jail.
Pay for the JailATM Inmate Messaging Service at Greene County Jail.
- Online,
- Using a Kiosk at Greene County Jail.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Greene County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.


 

How to Deposit Money Online for an Inmate in Greene County

To deposit money online for an inmate in Greene County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Greene County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Arkansas, then choose Greene County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Greene County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Greene County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Greene County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Greene County.


 

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Greene County Jail
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Greene County Jail
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Greene County Jail