Pulaski County Detention Facility Inmate Phone & Email

Pulaski County Detention Facility Inmate Phone Use

The information below provides complete instructions regarding Pulaski County Detention Facility:

  • Inmate Phone Policy,
  • How the Facility Phone System Works,
  • Emailing (secure messaging) System
  • Purchasing Prepaid Phone Time Online,
  • Purchasing Prepaid Phone Time Over the Phone, and
  • Purchasing Prepaid Phone Cards Through Commissary

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

How Does An Inmate Make A Phone Call From Pulaski County Detention Facility?

Pre-Paid Phone Options

With Pre-Paid Phone Options, families can ensure that their loved ones can call them direct on either their home or mobile phone.

There are three ways an inmate can get in touch with their loved ones:


Pre-Paid Phone Call Accounts

Pre-Paid Collect Call Accounts allow your loved one to call you either at home or on your mobile device.

Friends and family can create an account and deposit money conveniently and securely.

This account belongs only to the owner of the account/phone number, who is the only person to add funds, inquire about call charges and balances, and request any changes to the account.

The funds you add to your pre-paid account can only be used to call the designated phone number on the account.

To start a prepaid collect calling account, Login and make a payment.

Or you can call and speak with one of our Customer Service Representatives to find out more information and set up or add funds to an account.


Inmate Pin Debit Accounts

This type of account is only available at certain Facilities that choose to provide this option.

It is available in Pulaski County.

Inmate Pin Debit Accounts are another way inmates can call their loved ones, allowing the inmate to choose who they want to call using the funds placed on their Pin Debit Account.

The inmate is assigned a unique PIN number to access their account to make phone calls.

Friends and Family can also deposit money into this account conveniently and securely through this website or through the assistance of a Customer Service Representative.

Once funds are added to the inmate’s Pin Debit account, the funds belong to the inmate to call any phone number they so choose.

Only the inmate can know the call charges, balances, or any other activity with their account.

Inmates are given Dialing Instructions in the Facility, as there are different ways to dial out correctly to make a phone call using one of these two phone accounts. ( Pre-Paid Collect Calling: Dial 0 + Phone Number // Pin Debit Calling: Dial 1 + Phone Number )


Purchasing Phone Cards

Purchasing Phone Cards at their facility to make telephone calls at discounted rates.

Typically, these phone cards will be sold through facility's commissary, if the facility provides this option. Pulaski County allows it.

You can do this by depositing funds into an inmate’s Commissary account.

This allows the inmate to use the funds in his/her account for items they can purchase in Commissary.

Furthermore, the inmate can choose to purchase phone cards through this method of payment.

Important Tips About Jail Phone Calls

Inmates at this jail have access to phones for many hours of the day. They are turned off during some meal times and at night during lock down.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Click here to view the jail website for additional information. 

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